Close by excellent help..quality parts unlike autozone....nice to go into a parts store and ask for…read morea clamp and they know what your talking about

Brought my vehicle in for service for a check engine light and received a diagnosis very fast for a…read morecoolant control valve didnt quite understand what that meant but talked to the technician seth and he was very knowledgeable. Would come back.

I recently took my 2021 Blazer to the Chevrolet of Milford Service Department for a repair related…read moreto a rear suspension alignment issue. The problem was a bent bolt holding the "rear suspension adjustment link," which required replacement along with the adjustment link itself. The repair should have cost under $125 in parts, with approximately 2 hours of labor ($320) and a 4-wheel alignment ($200), bringing the total to under $750. However, the service provider claimed that the entire rear suspension needed replacement, quoting $1,041 for parts and 15 hours of labor at $332 per hour--a total labor cost of $4,992, with an overall estimate of $6,500. Frustrated by this assessment, I decided to take the car home and complete the repair myself. Using a jack in my driveway, I was able to finish the job in about 3 hours, spending under $125 on parts and $200 on an alignment, plus my own labor, total cost, $325 plus my labor. This experience highlights the importance of finding a trustworthy service provider. Don't fall victim to overcharging--always get a second opinion if something doesn't seem right.

The staff at this shop is sincere, friendly and don't make you feel dumb for not knowing car words…read more We took our car in for a repair quote after it was side swiped by a tractor trailer, and the man at Ray's Autobody talked to us for at least 15 minutes. He was candid enough to tell us that the car wasn't worth fixing and that we'd be better off trading it in for something else. So he could've made money off of us. But instead he said what would be best for us--not his pocket.

After a rear end bang up, Dan Perkin's Subaru recommended Ray's for repair. Ray was straight…read moreforward and very informative. Had I not listened to him about the claim process exactly... the outcome would not have been as smooth. He worked with Dan Perkin's and even did a few other things to brighten up my car. I highly recommend him and would most definitely go back. Thank you so much Ray and team!!!

Stevens Ford is a great dealership, as many of my family members have come here and received…read moreexcellent service.

Horrible. I took two vans to this dealer in May 2026. One needed a transmission and the other an…read moreengine, both warranty coverage. I was told maybe 3-4 weeks. My team calls weekly, and are told "soon". 90 days later, still no movement. They didn't even start! So ridiculous. Not sure if these dealers are billing Ford for "storage", and I can't figure out WHY they let vans sit week after week, and don't clearly communicate open and hosetly with thier customers.

Great customer service, quick and efficient. Second time working with this company, first time was…read morea starter and this time was problem solving an issue with key fab and door locks. He resolved the issue quickly with a solution at a reasonable price was over satisfied both times. Thank you for the great work. Appreciate you man!

I bought my girlfriend a remote starter for her birthday, and the install seemed a bit more…read morecomplicated and risky then i had planned. I brought the unit and car to them and they gave a fair price for install, and were happy to go over everything we needed to know about the remote starter. I will definitely recommend their service.

Poor followup by the service dept. Two of the tires were not balanced and caused a lot of vibration…read moreat highway speeds on my brand new Telluride. Got it balanced (not by napoli kia) and understandably, service dept was unable to refund me the $80 I paid for balancing tires on a brand new vehicle. Service manager offered me the equivalent in service credit and said he would email me the info. Never did and when it came time to schedule my first service, service people were unaware of the interaction I had with the service manager.

Try to contact Bailey from accounting leaving massages for 3 weeks nobody call back…read more Still calling and calling on holding for 25 minutes again and again... Very very horrible customer service don't buy nothing from them when you need them after you buy from them they don't care about you and you have to run after them it's nightmare! Better to get car from different dealerships

Father in law took my 2009 Subaru Forester to get an issue checked out. The issue was some pretty…read moreintense shuddering when driving at low speeds and turning. Subarus recommendation was to replace the entire transmission. I went around to some other shops and got similar feedback. Turns out... it was the differential fluid. A couple hours of research pointed to the old differential fluid building up and not lubricating effectively, causing the shuddering. Perkins quoted me $6k for a new transmission. Issue fixed for $80 of fluid.

Subaru is like Volvo, do the factory recommend service...or have issues down the road. We've had…read moreour Forrester for 2 years now, they've been perfectly fine. Issue one was leaking oil from spark plug hole, fixed under warranty and no-charge loaner car. Second issue recently was finding a bad battery during oil change, replaced with new one. Under warranty. Sales guys and Finance guys, same as any other dealership, though better than Toyota, etc. These guys own Honda Westport, have owned Hondas for 20 (3 diff cars) years from them, never an issue when it came to service. Knew a friend that tapped into their lifetime warranty. 10 year old Outback needed new tranny, repaired no questions asked...