Waited 20 minutes before I was helped then received cold food. Service as a whole was a mess people not being helped that were dining in just overall a bad experience for anyone in there. read more

Just left Dennys probably one of the worse experience I ever had in my life with my clueless ass server..Every question I asked her she didn't know...I asked her to take my food back and remake it without the sauce,she tells me they slow cook brisket to order and it will be too long to remake my order because I told her I had an appointment...They put 10 macaroni noodles on a plate with the brisket,I asked her where was the macaroni she said sorry I'm going to bring you more...I then asked for cooperate number,she tells me to wait..I'm at the register looking like a damn fool,then she tells me she don't know it....Fucked her head up when she got that $21 tip and I'm Still calling cooperate...One thing you not gone do is play with me.I didn't complain about how long it took to get our food when other people came after us and ate before us...Kept coming over to our table talking about she got all the to go orders that came in and they had to make them firstNot to mention she messed up Seymour order too read more

possibly one of the worst food experiences i've ever had among 4 people dining. however the breakfast crapes were good. that was it. hashbowns were like eating plastic.. eggs were okay ish.. bacon was meat? it was rough. i would avoid and go to mcdonald's down the road. also my sister had a full size piece of broccoli in her pancake so that was neat read more

The service is terrible. I waited for 1 hour to place an order. Very understaffed and not worth dining in late night. They only have one server and one cook. Completely unprofessional and needs better management. read more

When we arrived at the restaurant there were only 2 other patrons in the restaurant. We all ordered water, two of us ordered the Cali club w onion rings, one ordered a BLT w onion rings. There was one cook and one waitress and one host. It still took over 45 minutes to get our food. During this time a table was partially cleaned, the host made food for himself and started eating it behind the counter. Another waitress started her shift and her and the other waitress just talked to each other for at least 10 minutes. One cook to cook all the food. During this time three other people came in and got there food all at the same time read more

Nothing special to report on this location. Probably would have given it one-star on the quality of the food we got. Overcooked sausages, dry pancakes, undercooked scrambled eggs. Our waiter did his best to keep us updated on our order and kept the drinks full. Waited 35 minutes for a small breakfast order. read more

Took less than 10 min for my omelet to be ready. Huge pancakes came with my omelet which were fluffy and fresh. The Wild Western omelet was greasy and delicious as I had hoped for and the hash browns were perfectly crispy yet not hard or burned. Plenty of ketchup in bag. Good all around for what I was looking for. read more

At Denny's in Independence Ohio with my kids. You don't expect the world from Dennys, but I think at least a minimal level of service should be expected. Things with Solomon T started off OK and he seemed nice enough, but after we got our initial drinks and placed our order, the service level will dropped off completely. We got our food. My daughter's pancakes were almost burnt, but we rolled with it. I didn't get the onion rings I requested. I got fries, but I also decided to roll with it because the food already took a really long time But where things really went south as when we brought up that my other daughter didn't get the hash brown she requested Solomon just mumbled under his breath and we did not see him back at the table again after that. He saw that we had empty drinks twice on our table and did not offer to refill them and we had to get up and request our check to leave. There were two servers in the restaurant and only three tables seated. It makes you question what he is actually doing if he can't even visit our table when no one is in the restaurant. read more

All in all......not a good choice for lunch. Never had a really bad experience here. But this was way more expensive and unsatisfying lunch with my two teenage boys. read more

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This was hands down the worst experience at a Denny's in my life. We walked in and waited and waited and waited. NOONE. acknowledged us or the four people behind us. The only time anyone acknowledged someone was when they paid and the only thing that was said was the price. Long story short, we left after about 10 minutes. We went to another Denny's and was immediately acknowledged and seated and this Dennys was packed. Oh fun fact there was a person about 10 feet, that was diligently folding silverware into napkins.She never said anything not one word. That's that Cleveland hospitality for you. read more

We were recently on a fam' roadtrip, and for the Ohio-leg of our journey stayed in a hotel very near this Denny's. We ate at this Denny's for a late-breakfast one afternoon, during a slow time of day. The restaurant was bright and clean. We ordered build-your-own-Grand-Slams all the way round the table for our fam' of four, each with our own unique specifications. All of our food came out fairly fast, hot, and accurate. We are Denny's regulars, and this Denny's breakfast was the same food we're used to back at home--decent, affordable, no complaints. Our waitress was friendly, and kept our coffees and other beverages full. I had a 20%-off loyalty club coupon, and had no issues using the QR code here. We are hoping to travel back to this area for a fall roadtrip, and would gladly eat at this Denny's again. read more

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We came here around midnight after a concert as the diner was open 24 hours. There was a lobby full of people waiting and we were told that there was only one cook, which we understood having had worked in the food industry before. They took our names down on a waiting list and it took about an hour from the time we walked in to the time we received our food, but it was well worth the wait. Our waiter was incredibly nice and I was quite impressed that he didn't even have to write our order down; he had such great memory. The staff handled everything well, despite the amount of people (and the amount that continued to come in). I'm not living in Cleveland currently, but this Denny's is better than the one near my house, just based off of how friendly the staff was and the quality of food despite only having one cook. I wanted to make sure to give them a decent tip because they definitely deserved it after that night. Keep up the great work. read more

Denny's - Diners Near Me - Independence, Ohio

This has to be the worst dennys ever 4 employees standing in the corner laughing while 3 separate customers are waiting Totally unprofessional and unbelievably sloooooooooow!!!! read more

Denny's - Diners Near Me - Independence, Ohio

I saw midget prostitutes here once, it's like a real life circus act. But that doesn't stop me from attending. I just want pancakes. I love going to Denny's and Waffle House. Denny's on Rockside is the best late night spot. It's totally chill, funny and heartwarming. Everyone needs nourishment regardless of levels of inebriation. Yeah so it's Denny's. What else is open at 3AM? Protein baby. For the Cleveland bar hoppers and night crawlers, this is your next meal. read more

Denny's on rockside road has become really awful. The waitress refused me a table by the window and right before and after me put a couple of couples right by the window. We left and went to winking lizard. read more

Wrong hours of operation- even when called to ask. It's a 24hr Dennys. Update your info guys! It sucks that we had to drive there and waste our time for nothing. read more

We walked in, waited 10 minutes with multiple tables open. Nine minutes in, we were told it would be another couple of minutes, which is the first time we were acknowledged. One minute later, we walked out and went right down the street to Bob Evans, where we were seated, had our drinks and ordered in less than five minutes. read more

Sunday, my brother Kenneth and my younger brother Cameron went here. Service was very slow here it shouldn't take 15 minutes to find a darn table and i didn't expect an hour to have food ready. Everybody should know how impatient i am this is the reason why next time we always go to Village Diner on Miles Rd in Solon where we know our people and where we always go to brunch breakfast or what we do there. The reason i gave them 2 stars was because of a nice and respectful waitress she was very nice and Besides at least we got our food that's the great thing So lemme tell you right now people do not go to this Denny's location on a Sunday morning because it's basically wasting your time but nobody in the world have patience but if you go here its clearly all your fault or go during different hours I truly haven't been to a Denny's for 2 years and i remember not to return to one because of this. So do not waste your time here these slowpokes will waste your time. read more

"Big Daddy" is an omelet making God. We stopped by for breakfast as we were passing through Independence. Ultimate omelet for me and decedent cinnamon roll pancakes for my wife. My omelet was one of the top 5 most perfect omelets I have ever eaten. Eggs cooked perfectly - perfect filling ratio. I may be making the 40 minute drive on Saturday's a regular thing. read more

I went there for breakfast in the 2 hrs I was there I got a total of 2 cups of coffee 2 nd one was after asking multiple times (40 min) almost got up and got it myself. My order was wrong three times ( I believe get what you pay for been in the industry for years over 12 yrs). I feel the are understaffed and staff dosent really pay attention to when people pay or really what they want (by the way they were out of darn near everything wanted a thomas muffin, out of prime rib for a omelette ) I was with 8 people of which all were over of 70 except me of which were not given a discount because they took the money and set the AARP card aside. Then the server got mad cause she had to give money back to the patrons . I will tell you the server made tips like 80 from what I saw in the table But complained about giving $ 20 bucks back when they were the ones who messed up in the first place and didn't give the AARP discount. any don't g et started on the scrapes that were barely filled and had 5 strawberries and 10 bananas and by the way ordered 2 what a waste of money read more

Denny's - Diners Near Me - Independence, Ohio

Absolutely horrible service, not kind at all, the food isn't even that great at all, watered down juice, flat pop. The setting an workers aren't nice at all either. Not recommended and I even work in customer service. read more

I enjoy going to Denny's. Their food may suck and the service may be slow, but it evokes good memories from my childhood. Their aesthetic gives off amazing vibes from back in the day. I can find myself going here on a day off or just hanging out. Me and my great-grandfather went here all the time and I miss going here. good place! read more

We have started going back to Denny's in North Olmsted, getting out a little more since Covid! The service and food are great! Tonight Keven was our server and he did a great job! read more

This Dennys just didn't seem very clean,the seats were sticky and it had a bad smell to it.There was only one waitress because the other was dealing with her boyfriend hanging out at a booth near by.The food took pretty long time to come out and they was out of alot of ingredients. read more

t was high school after a night of drinking that I think was the last time I was at a Denny's. Now that I'm grown up, coming to a Denny's with aged parents was a totally different experience. It is much more diner-like than I remember. The menu is also more limited than I remember, but it had a couple items that would have made me happy. I got the grilled chicken salad with apples, cranberries and a candied nut. It had a nice variety of greens and a good amount of toppings. I was really impressed. It was very tasty. My dad got the same thing and Mom got a grilled sandwich of some sort with a big piece of meat in it. It came with a fruit cup that looked fabulous. I mentioned my surprise of going to Denny's and how I enjoyed it. We've never been to a Denny's before but I imagine we will now. He said he loves Denny's! read more

Ordered the Red, White, and Blue Pancakes. Came in hear for breakfast and was great. Waited for about 14-20 minutes because it was auper busy at 11 AM. Their is a lack of staff; it is in a great location, so it has the opportunity to be better! read more

I sat down in front by the cash register (high traffic area) It took them 11 minutes... before I was acknowledged and then it was only because I said something. Even the manager looked at me and said nothing. Management should do a better job at training their people on customer service and watching the floor or better yet have a hostess. Besides that everything else was good! read more

Food never cooked all the way Never have sweet tea and work there people way too hard for nothing pay Please if you go take care of your servers read more

I think everybody has been to a Denny's before so I'm not really reviewing the food which is standardized across their entire restaurant chain. What I am giving four stars to is how accommodating, friendly, welcoming, and efficient the staff and manager are. I came here twice during my stay in Independance and each time I was treated very very well. The manager and all the wait staff are just so nice and polite. The first time I came here was late at night since nothing else was open. After I saw how clean it was and nice the staff were, I wasn't afraid to come back two days later and sit and have coffee. I must say the coffee was pretty good. Super hot like the way I like it, and I had to refuse refills once I got up to my limit of three. It's clean. It's friendly. I would come here again and would recommend it as the best Denny's I have ever been to. read more

As soon as my wife and I open the door, we were hit with the smell of a truck stop bathroom. It smells as if they try to clean the entire way and dinning area with the same mop as the bathroom. I can't speak for the food or service, read more

This is my third visit in two days. I have experienced 2 bad breakfasts and 1 good late night sandwich . Today's ultimate skillet was lacking spinach ,mushrooms , and the cheese . It was overloaded with potatoes and over cooked onions. My 1st cup off coffee was ice cold. Service was VERY slow. read more

Denny's - Diners Near Me - Independence, Ohio

Just tried to eat here. So I rarely go to Denny's, really I only order one thing that I occasionally get a craving for. Anyway I walked in knowing what I wanted. I got seated and handed a menu and was told somebody would be right with me. 15 minutes later and ive watched other tables come in and immediately get to order. In my time waiting I even made eye contact with one of the servers as she went about her job. I don't know why I got ignored, but eventually I'd had enough and left. Really, this restautant is not the type of place where people will tolerate shitty service just to eat the food. Independence has 50 other restaurants, I'll go elsewhere from now on. Update: its July and I decided to try again. Been sitting in a booth for 10 minutes. No drink, no silverware, nobody even said "hi" yet. I'm out. This is ridiculous. read more

Terrible service. We walked in one night and was literally not greeted at all. They just stared at us minding their own business. Not very inviting, almost looked like they wanted us to leave. We stood around for a good 15 minutes before I had to approach the cashier and asked her if we can get a table. She replied "Dining rooms closed" I look around and there was about 3-4 tables filled with guests. Walked out hungry and disappointed. Would not recommend at all. read more

I will never return to this Denny's. None of the waitresses wore masks, the plexiglass panels between the booths looked dirty and the food was not good. I have Stage 4 cancer and came by after having a CT scan. I was extremely uncomfortable with the waitress standing so close to and above me, while not wearing a mask. None of the staff wore masks. My scrambled eggs were overcooked and the underside was brown! The waitress offered to get new eggs. These were cooked properly but were greasy. They were swimming in a pool of oil/butter. If Denny's corporate does not require that all of the staff wear masks, especially with the Delta variant running rampant, I will never return to any Denny's. read more

Awesome food, great service from Sophia and Emily. Hot food and happy staff, what else to ask for.

Disappointing would be the understatement of the year. The from our seats we could see the pass through window in the kitchen. The manager was doing a phenomenal job getting the tickets out into the window, where many of them died. Servers would grab the wrong food, and overhearing some severs talking they rang up tickets incorrectly, thus the reason for the food in the window dying. Our server by himself, brought the wrong food to our table 3 times. My wife never got her correct order. The server, never took responsibility for the mistakes he made, just deflected the problems elsewhere. Thankfully not all Denny's are like this, but it is enough to consider never returning to one. read more

We waited 30 minutes to be seated ONLY because the busser wasn't doing his job. It's dirty; there is dust and dead bugs on the windowsill. After we were seated, we heard the host tell the people in line that it would be a long wait, probably 35 minutes, because the waitress was "stressed out." He also told a customer, after she was seated, that it would "probably take a little while to take your order." I have never had an experience like this at a restaurant. You'd think that during covid they would make sure to provide a clean, welcoming atmosphere; but I felt rushed and dirty when I left. I do not recommend. read more

I went here with my brother after going to TopGolf. The gentleman who served us was very kind even though he was very stressed. He made it clear when we came in that he was the only server present and there was one cook and that it may take longer than normal. My brother and I assured him that we were in no rush and would be okay with the wait times. Even with being on his own, our food came out warmer and faster than most other restaurants do with a full staff. All patrons there that day were very understanding of his position and his mood changed over the course of our meal. We loved having him as our server!! read more

As close to a perfect Denny's as you probably come to: service was prompt, featured multiple coffee refills, I didn't have to ask for my check after my plate was cleared, and the food (Denny's standard, so not anything to get excited over) came out within minutes. That's short order diner-style goodness, and thumbs up from me. read more

Absolutely horrible service. Incredibly rude staff that clearly doesn't care at all. Food was awful--not to mention a very lengthy wait time. Would not recommend to anyone; in fact I would strongly advise anyone from coming to this establishment unless some serious changes are put in to place. read more