Hello, My Wife and I recently did a (4) day visit to Phoenix and discovered the best Denny's ever. Although being packed with customers it did nothing to effect quality of service or quality of product. Our Waitress (Candias) was excellent and on the ball with coffee deliveries. The restrooms were immaculate which was remarkable considering all the customers present. We thought our local Denny's was just OK, After visiting this Denny's there is no comparison. This Denny's should be the Poster Boy for all Denny's everywhere. For those that have left poor reviews, Please Note, Somebody has listened at this Denny's. Please note We hardly ever leave reviews but this time we have to. We also shared our comments with the manager (Josh). Our next trip to Phoenix will definitely include this Denny's. read more

Our favorite Denny's. The restaurant is always very clean and neat, the service is amazing. Their food is well prepared and always really yummy. We never had a bad experience there and consider ourselves regulars. We will be there again soon! read more

Denny's is always been a favorite places easy cheep and great service.

So, I came to visit a friend in AZ, and decided to treat her and her bf to breakfast for their sweet hospitality, while I visited. After a hike on the mountain we agreed on here. Our server was sweet, and pleasant and attentive. She got all our orders correct and was fast and efficient. The restaurant was clean, the staff in the front upon entering could have been friendlier but what are you gonna do?! Overrall, it was a decent experience. read more

Taryn has to be the absolute best server in the history of servers. She always makes me feel like a best friend every time I come here to munch on some good eats. She is always so insightful on what would be best to order if you ever have questions. read more

This is usually my favorite Dennys. I normally go to the one on Dunlap after the bar for some food but tonight they were out of all the things I wanted. So we came here which this is my favorite Dennys out of all of them. Our server is wasted. She's been drinking way too much to be working. There isn't a manager on duty at this moment or I would be talking to them about this situation. read more

Had a great breakfast. Extra star for the awesome service thanks to Chrystal. We'll be back!!

Had some great breakfast service. Spacious. Good pricing. Clean.

Charish was amazing. She was so attentive to me and my friend. I'll definitely be back just for her, five stars for Charish!

Last night I came in with a group of my friends at around 10:30-11 ish and it was pretty busy. I work in the industry myself so I was patient. I look around and notice there are people up front that needed to be sat, there are people waiting to get cashed, and there's people that need to have their orders taken. It seems like there's only one girl (Victoria) running around. I see the manager (Josh) helping her too but they're just crazy busy. Once we finally got sat, I notice there are two other servers just sitting at the counter rolling silverware. One was a curly redhead and the other was some skinny Hispanic girl. I was upset to see that they did not get up once to help Victoria at all. Like I mentioned before, it was crazy busy. The manager was helping her get drinks and whatever else he could but it still took a while for us to get service. Josh ended up grabbing drinks for us and then once Victoria got to us, she took amazing care of us. She was great and as busy as she was, we didn't feel rushed by her at all. The only reason why I'm giving this review a 2 is because of how upset I got when I saw the other two servers refusing to help Victoria and Josh. Regardless if it was the end of their shift or not, they shouldn't have let her struggle the way they did. I give those two servers 0 stars and Victoria and Josh 5. read more

Poor service. I was lucky to get a seat at the bar. Then waited over 10 minutes to catch someone's attention to get a menu. I had to practically beg for a cup of coffee. 10 minutes after that, of watching the wait staff goof off and blatantly ignoring me, I left. read more

I have visited many different Dennys locations and have always received excellent service. I recently had the extreme pleasure of being served by JASMINE at the 7th St and Camelback location, however and was beyond impressed with her cheerful disposition and speed in which she 'floated' from table to table! Jasmine also suggested something from the menu that I had never tried before and I was VERY glad she did! (I now have a new favorite Denny's meal!) YOU....are the real MVP, Jasmine!! Thank you again for making my experience so remarkable! You'll most definitely see me again! read more

One of the worst Denny's I have ever experienced! I called at 9 o'clock it is 1030 and I have still yet to get my breakfast! When I call the woman that works there first puts me on hold. I'm on hold for a half an hour!? I hung up I called back she answers hangs up.. I called from a different number she answers hangs up. I called from another number she answers hangs right up! I am just floored by the treatment of this woman! I've never experienced a restaurant that hangs up and doesn't even say hello! I guess I should be calling a local business instead of a franchise! I should support my local businesses instead of Denny's! And I already paid for my order that's the thing F this business this is not the first time that day messed up but this is like the fourth time! I am so sick and tired of these people that are sick and Tired of their job! It's there so unhappy quick don't take it out on the customers get another job miserable people need to be around miserable people because I was in a good mood prior to this now I'm pissed because I'm starving I have a doctors appointment and I still have yet to eat! read more

The Dennys At 2120 East Cactus Rd Phx Az Has Changed Management. He Is Wonderful. And has a Good Staff. Along With The Food and Prices. Newly Remodeled. Take Your Family. Very Good!! read more

When you call in an order it takes forever for them to get to your order. Customers who are dinning in are served first. Even though you ordered and paid before them. I waited for over 30 minutes for the order. Very very disappointing and unsatisfied. Like hire more people to cook and serve or whatever. There re only three women working and spend more time just talking. Smh. read more

Today, at around 1245 am August 22nd 2019, it was my first time coming to this Denny's (camelback and 7th st in Phoenix Arizona) and I was blown away with their utterly clear racism. The shift manager on duty Rex Blankenbaker called the police over customers having an issue with cold food. They simply wanted a refund and to go on with their night. Rex showed his true colors of being a white supremacist by using his power and privilege to involve the police over an issue that did not warrant it. When told there was no need for the police to come, Rex refused to acknowledge our plea for de-escalation and continued with his pursuit of police involvement. When the police arrived I was sitting with the two guests and the police were clearly aware that their services were not needed. To call the police over customers having an issue with cold food and lack of service let alone no customer service, is ridiculous. The restaurant was short staffed and it took us personally 25 minutes to get our orders taken and then by the time our food came out much later it was cold as well. The fact is the food was downright poor and the customer service did not exist. Our waitress Athena took it upon herself to be involved with the police issue rather than tend to her currently three seated tables. After the police left and we paid for the food we ate (which wasn't much considering it was subpar when brought out to our table and now due to the shift manager yelling at these customers and calling the cops over dissatisfied food, our own food was even colder and we had lost our appetites). When leaving we made it clear to Rex Blankenbaker and Athena that their display of racist behavior was unacceptable. Both were unable to accept their actions and kept making excuses for their lack of customer service and racist behaviors. As previously stated this was my first and last time coming to this location. I cannot fathom why anyone in their sound mind would find it reasonable to call the police over a customer being reasonably upset over cold and dissatisfied food. Not to mention our waitress messed up 4 parts of our own order so I can't imagine how horrible theirs must have turned out. Stay clear of this atrocious location and their disgustingly racist staff. read more

Probably the busiest Denny's I've ever been to. Came here for lunch and to kill time while waiting for my car to get serviced. I walked in and the guy at the stand was closing the register and didn't even acknowledge me. Some other girl came to the front and thought I was cashing out, so she told the guy that ignored me and he sat me down. No interest in me, I know you're busy but a simple "hi, give me a moment to wrap this up, and I'll be right with you." Would have been enough. After being seated I was greeted by Jill. Jill is amazing. She's super sweet, friendly, and to top it off; patient. I'm recently gluten free so it takes me a while to order. She didn't hover and gave me space. She genuinely cares about her tables. She would check on me at the right time. I loved her ! The Gm came by and asked how my food was. She was also hands on making her rounds! I loved this ! Keep up the great work and service ! read more

I cant tell you how many times ive eaten at Jenny's late at night on various substances and completely enjoyed myself. The service at this particular dennys is exceptionally friendly and the food is way better than ihop read more

I've passed by this Denny's about 1000 times. Went in for breakfast with my wife and son and had a Great experience. Service was excellent, food was good, and atmosphere was ideal for eating and laughing with family. read more

This is a great place for an early breakfast. I'm actually giving the waitress (ask for her) the 5 stars because it's rare going anywhere and someone going an extra mile and you can tell it's not for the money it's just who they are. The food was as one would expect from a joint like this. I got the steak Cobb salad. Can't complain not really any qualms there. No cheap lettuce and no old bruised junk which surprised me and it actually was not too bad. I'll say I was not looking forward to a Denny's and thought of getting out of it ...honestly I'd never go back save maybe for a quick bite and to show appreciation for the few waiters and waitresses that are pleasant by nature. So, service 5 stars (if she leaves maybe a 3 cuz it's Denny's and La Grande Orange would be my preference for a 3-4 star for the sake of the atmosphere but then again you can't park and the O.J. Is equivalent in price to feeding 12 starving kids overseas or 2 kids lunches in America if it's not a hot dog and carrots.) So keep in mind Chenele. Maybe even tell her she got a review so her shift is a bit nicer yeah?! Happy eating ppl of the Yelp world! read more

Bulldoze this place and make a parking lot. Seriously just had the WORST POSSIBLE EXPERIENCE at this Denny's. walk in at 11:00 PM on a Friday night. Restaurant isn't even 20% full. There are 7 of us. After standing there about 10 minutes we are greeted with "we will seat you shortly" and she then proceeds to cash out 3 guests. Finally we tell her 7 people and she tells us it will be a few minutes. We then watch her clean off a large table for us. She then disappears. 5 minutes later a different employee comes over and tells us that there is "one server on the floor" and it's going to be "a while" before we can be seated. Again, restaurant is not even 20% full. There are at least 5 waitresses wandering around. Apparently 4 of them must have been off at 11. Meanwhile, I worked at a Dennys all through high school and college and we didn't get to leave at our scheduled time if it was still busy. Clearly these people have no work ethic and no customer service skills. With all due respect, no way in hell am I waiting to be seated at Denny's. You people already wasted 20 minutes of my life that I will never get back. Where is management? This place should be a gold mine. Instead it's a land mine. Get a clue Denny's. Epic fail. read more

Went in after placing a on demand order and had received email confirmation that our food was ready. Manager on duty Christy tells us our order never went through and they took an extra 15 min to make our food. Manager never apologized about it or waitress who gave us our food didn't say a word. WORST experience at this place. Will not be dining there ever again. read more

Don't eat here! Mac and cheese noodles under cooked. Left under warmer way to long my chicken tenders were hard as a rock. But on the bright side my french fries were good. read more

Went to eat with my On 8/29/15 around 11:30 pm food was great only bad thing was the server toke our drink order, than our food order, well waiting for our food the server never came by to ask if we wanted a refill. Food came and also didn't ask if we wanted anything else, while we were eating he never came by once. By the time I was finish with our food never once they we received a refill until I flagged him down. This server needs to learn how to be a server. I'll go back just not with that server read more

Few places that are about Food and catering to the late night Gay crowd, are more Symbolic, than this Denny's location. I haven't been there since moving to Phoenix from Pennsylvania in 1977. Friends had taken me to see "The Rocky Horror Picture Show" for the very first time. I expected to be frightened, because I had no idea what I was going to see. Well after midnight, we were going to "Gay Denny's"!! So, being with friends and now understanding the Rocky Horror Phenomenon, I thought I was safe and in good company. We were seated, and at a table near by, were some rather macho guys. Soon after we were settling in, We over heard from the other table, "I'll Testify, If You shoot them"!! Many years have gone by, and Thank God times have changed. But, Gay Denny's, wasn't always so Gay and friendly!! read more

Went to have dinner with my daughter. They were short handed. My food sat in window a while while mananger twiddled his thumbs without a concern in world. Waitress helping the new he she waitress grabbed bowls from inside after being at register and proceeded to fill bowls with soup. I ended up with food poisoning:( read more

Worst service on Sunday, not the waitress fault she had zero help we waited 30 min for coffee with no sugar packets on table after we asked, wobbly table waited just about an hour after we ordered for food. Worst Denny's ever, we go there because you can expect a certain level of service and quality, not the case with this one. Even it being a smaller Denny's maybe 20 tables max and they could not keep up. It sucked majorly! read more

I will NOT go back to this Denny's. Me and some friends walk in and get seated last Saturday night. We waited about 10min for a server to approach us. It was late so we wasn't rushing them or anything. It was probably 2:30 to 3:00am. The waiter finally comes over...doesn't say hello. Goes straight into our drink orders. We place our drink orders and once he's done I ask the other 3 in my party if they are ready to place their food orders as well...they said yes. So, I asked the waiter if we can place our food order now as well...he turns his head side ways and says NO and stares me down...I said really why not...he says because he has other tables and I say it would be easier to do it all now then...he said NO AND YOUR GETTING ANOTHER WAITER...snaps his neck and walks off....Where is this acceptable behavior at? I am calling into speak to the Manager. Oh yes, I asked for a Manager on the way out because of course we didn't stay to eat there and the lady up front said there was no Manager in at the moment. Really, out of all my years as a waitress I have never known an establishment to not have a Manager on site all the time. I know its Denny's and I know it was late but come on we gotta do better then this disrespect. If you hate your job get a new one. read more

Do not come here!! i have came here with my family on several occassions & the food was very undercooked each time. the first time we went they brought me undercooked pancakes & the last time we went my son's bacon was still pink. the servers were very rude when confronted. I asked to talk to the manager and the server laughed and said " I am the manager". on our way out one of the denny's employees was leaving his car and he was finishing up a "cigarette", I couldn't help but notice the stench coming from his mustang was not that of tobacco. we went to the denny's by arizona mills mall the next week and had no issues. read more

They messed up our order and waitress cane and apologized, she owned up to it. Food was vreat. Will continue to support this establishment even at 1 am. read more

One thing you have to realize with Denny's is that when you get there, expect to sit a while before you are helped. It has nothing to do with bad service (yeah I know I will get some arguments). We mentioned it to the GM who was working at the register one night when we were there. He said that he wanted to hire more servers because he didn't feel there was enough, but corporate wouldn't allow it. The service at Denny's is notoriously slow so my husband and I occupy ourselves with our toddler and our cell phones. Sometimes we are waited on quickly and just wait a while for our food. Tonight, the food wasn't great, but I was hungry. My daughter enjoyed it and I enjoyed not having to pay for her to eat lol there was only one waitress on the floor who seemed to be doing anything productive. My husband and I would occasionally see other servers out there, but the one who was actually working was doing an awesome job! Wish I could've gotten her name because she deserves some recognition. read more

to be honest. i am not very sure what to say, i am embraced of my self going and eating there. was few people drunk right by the door, i think they come out of the bars. and the food is not good at all. the service was fine, but not a place that i would never go again. read more

I rate Denny's a 0 out of 5 and please read why. Denny's is that go-to place for any and every occasion. Breakfast, lunch, after church or graduation, and in this case after a night out at the bars and clubs. It was early March 9th at 2:30 a.m. after just hitting several bars and we were starving so we decided to stop at Denny's. It was Yaeko, Jimmie, Rico, and I. I ordered the grits and some other sides. To make a long story short the waitress brought the grits out as i then salt n peppered it. I then took my fork out to fluff my grits over and a wire about 1/2 inch thick and 2 inches long came up from under. I flipped out, got sober after flipping out, and then lost my appetite. Everyone's meals was on the house but i was too pissed to even order anything else. That was the last time and will be the last time i ever step foot into another Denny's, EVER. People, please, i encourage u and advise u to bring a metal detector if u ever go to Denny's. read more

I've only visited this location once. And honestly, never again! I'm only being nice and giving them 2 stars cuz the decorations were nice. HOWEVER! My dine-in experience was terrible. My party and I came in at 12:45...it was fairly busy but it took no more than 3 minutes to sit us down. Our waitress was nice, but it took about 15 minutes before she came to us for drinks. Another 5 to come back and take our orders. (3 to 5 minutes is usually the typical wait after you order your drinks and you can't decide what you want to eat...) We got our order in.. no big deal, however my boyfriend started to time how long it took for the gentleman sitting a booth a cross us to get serviced. This gentleman came in and was seated maybe 10 minutes after we put our orders in for drinks. Workers passed him and his table probably about 6 to 7 times. Our waitress glanced at our table and noticed 1 of the ppl at my table needed more drinks... she asked a colleague to refill us. I still had a full glass of soda, and I really didn't need a refill, yet here I get another glass and my friend gets his refill... but the gentleman across us HAS YET TO BE SERVED!!! Literally 35 minutes in, my boyfriend gets fed up and approached the night shift manager at the registers saying that the man who was sitting in the booth across from us was 100% completely ignored, no one came to at the very least take his drink order. Right away he stepped away from the register to take the man's order. We told them that we'd pay for his tab... in the mean time we were still waiting on our food. About 45 minutes later we finally got our food. The waitress drops off our meals and she went back to the gentleman in the booth across us to take his order. My boyfriend went over there and told the man that we would pay for his tab, just order whatever he wanted. And he did... no big deal to us... but the fact that he sat there forever and no one acknowledged his existence after being seated was outrageous. But he sat patiently... not making a scene, didn't talk shit or anything! We noticed every one else in the restaurant got served so much quicker and was in and out before we even got through our meal. The service here is awful. Most end up staying at a restaurant like this for a couple hrs cuz they get caught up in conversations, we however, stayed so long (2 and a half hrs) because we waited on our food to actually come to us. It's the holiday season and we understand it gets busy but these people need to pay attention to who they are serving, what areas of the restaurant they are responsible for and making sure their customers are being taken care of in a timely manner. The food was cold and bland but it matched their customer service perfectly. I will never come back to this place ever. read more

Genny's is a hoot! I'm def Straight but NOT narrow.

Our waitress Jasmine was the best I have ever had. Food was great, all service and attendants were amazing best Denny's I have ever eaten at really changed my views on Denny's restaurants. read more

This Denny's sucks. I sat at the bar area for 15 minutes with out a single employee greeting me. Although I had made eye contact with at least 4 of them. Don't waste you're time eating at this shitty location. ZERO STARS read more

We used to eat here all the time, this was our go-to place after concerts or a late night. I am not sure what has happened but the last two or three times we didn't even finish our food. Our last trip here was awful. There were no clean booths so one of the girls was asked to wipe one off for us, she shot over a dirty look, went over there wet the table down and that was it. We were seated and it was wet and still had stuff on the table. The menu items are also not as good as they used to be. We placed or order and the same girl just threw it on the table like a child throwing a tantrum. Then when food arrived it was awful. Pile of melted butter in the middle that almost made me throw up. My husband once again didn't finish his and we waited & waited for our check to the point of almost walking out without it. We will never return, guess we need to find another 24 hour joint for after concerts. read more

This place had such poor service I waited over 15 min for someone to come n I'm guessing she was coming from break her name mijerna it seem she alone took care of everyone while the other waitress were walking around like if no one needed food they should learn from her read more

Around 4 am my boyfriend and I were looking for food. It was New Years so we figured if we called dennys ahead of time we could get it quicker and get home to bed. He parked and went in while I stayed in the car. Half an hour later he still wasn't back I decided to go in and sit with him. It was really crowded and the hostess was slammed with customers trying to pay their bills. 10 minutes later when the rush calmed down the server, Michelle asked us where we wanted to sit. My boyfriend explained that he came to pick up our order almost an hour ago. She somehow didn't believe him and had him show her his phone record of the call. I was so irritated/tired I got up and asked him who was working when he came in and he nodded to Michelle. She had to reorder for us and we were made to wait more. She came back after talking to the manager and handed us a receipt and two 20% off coupons. We figured the meal was free. Nope. After another 10 minute wait our food was finally ready and Michelle made us use one of the coupons she JUST gave us. Never again. read more