I was originally going to leave a 4 star review based on a moderately irritating gripe, but I'm…read moregoing to give some grace and let it slide.. especially since my total cost out of pocket was $120 less than estimated. That was a pleasant surprise. I have a warranty through CarMax and Franky's was listed as an authorized mechanic service through RepairPal. Dropping the vehicle off was easy, the communication was great, they always called with updates or picked up the phone if I called them. The repairs were great, no complaints. My gripe is that they had the vehicle 10 days because they originally ordered the wrong parts, the gentleman on the phone made a comment that they weren't aware that my SUV had an advance technology package. They should have known this by the VIN, all I had to do was Google my VIN and the first result told me the specs of my specific vehicle. Having to wait an extra week was annoying, but I can't even say for sure the MaxCare warranty dept didn't make the mistake, so I'll forgive it. Aside from that, everything else went smoothly and I didn't feel like I was being mislead or taken advantage of.

Do the right thing. The owner of Frankie's Real Auto didn't. If you don't fix the problem. You…read moreshouldn't take the money, but they did. They car was ready, but it was still overheating. They didn't stand by their word or their work.Thats dishonest business. If you tell the customer the car is ready and you get paid but the problem still exist. What kind of man still takes the money? I talked to the owner. He really sounded like he wanted to do the right thing. He said let me see what I can do for you. I'm a home health nurse. I had to go see a patient. I said, I'll call back and when I did he decided not refund the money. He knows he should have given the money back. Some men just have a hard time doing what's right. It's really difficult to find good honest people, but you learn the hard way who isn't.

I heartily recommend Larry and 1st Sight Auto. He did a fantastic job on my BMW X5 door dent, which…read morewas much more challenging than it appeared. Saved my bucoup bucks. Honest guy, trustworthy.

Larry is friendly, professional and very experienced in vehicle body/paint repair, making my keyed…read more& scratched passenger doors look like new. Highly recommend him. I'd give him 6 stars if that was an option.

I'm a second-generation Import Auto customer. My father discovered this shop years ago and trusted…read moreRJ implicitly, and I'm grateful that he passed that trust on to me. Import Auto treats its customers like family. RJ consistently goes above and beyond when it comes to customer care, while also keeping his prices incredibly fair. There are no up charges or unnecessary additions to the bill; in fact, I think it might be the opposite is true. I'm honestly convinced that he sometimes undercharges because of how committed he is to taking care of his customers. I now drive all the way from Buckhead to Suwanee because I simply don't trust anyone else with my vehicle. Finding a mechanic you can truly trust is rare, and Import Auto is one of those places. I wouldn't take my car anywhere else.

I cannot recommend Import Auto Specialist enough! RJ went above and beyond from start to finish. He…read moreperformed a thorough inspection on my car. Not only did he discover a gas leak that could have become a serious issue but he also gave me the best price in town for my brake repair. He took the time to explain everything clearly and showed me pictures and videos too. He kept me updated throughout the entire process! RJ made me feel like family was working on my car. His honesty, transparency, and attention to detail gave me confidence that my vehicle was in the right hands. I'm grateful to have found a trustworthy mechanic so close to home and will definitely be returning for future service. Thank you, RJ, for restoring my confidence in the safety and reliability of my car. I highly recommend Import Auto Specialist to anyone looking for quality work and exceptional customer service! I cannot recommend Import Auto Specialist enough! RJ went above and beyond from start to finish. He performed a thorough inspection on my car. Not only did he discover a gas leak that could have become a serious issue but he also gave me the best price in town for my brake repair. He took the time to explain everything clearly and showed me pictures and videos too. He kept me updated throughout the entire process! RJ made me feel like family was working on my car. His honesty, transparency, and attention to detail gave me confidence that my vehicle was in the right hands. I'm grateful to have found a trustworthy mechanic so close to home and will definitely be returning for future service. Thank you, RJ, for restoring my confidence in the safety and reliability of my car. I highly recommend Import Auto Specialist to anyone looking for quality work and exceptional customer service!

Very helpful in prioritizing our vehicle's service requirements. Highly knowledgeable and reliable…read more- will definitely be back!

Steve and his crew are absolutely the best. I inherited a 2005 BMW from my Daddy and although…read morehe'd kept it garaged, it needed a fair amount of TLC under the hood. The prices I got at other dealerships / facilities were literal insanity. I could've bought a new car for what they wanted. I explained to Steve the sentimentality of the vehicle and that I needed it to be reliable and fully functional, but that we weren't taking it to Mecum's ! He has been honest and more than fair! I will always bring my car to Steve! The ONLY issue I'd say is that everyone is finding out about Steve, and sometimes it's hard to get in quickly so we simply need to clone Steve!! Honestly, he's fantastic!!!!!!!

After seeing all the positive 5* reviews, I chose SSR for a difficult job. My older Silverado has…read morespent a lifetime outside in direct sun & the hood / cab roof paint surfaces had lost clearcoat, and were leaning toward light surface rust. Manny gave me a fair estimate and was able to blend the new paint to the point that you cannot tell where the overlap is with older paint. 23 year old Z71 looks new again. I am impressed with the pride Manny takes in his work, and will use SSR again with confidence if / when needed. Highly recommend !

I made a dumb boo boo and backed into a mailbox and put a horrible deep gash in my rear quarter…read morepanel. These guys not only repaired that damage, but re did all the pinstriping and chrome trim on my car.Looks great!!

Kwan and Tenku Auto provide amazing service and work on many brands. His service is fast, honest…read moreand the highest level of customer quality. While the shop specializes in Asian cars, they worked on my mother in law's Cadillac. I won't take our cars anywhere else.

Brought in my Hyundai Genesis in for some repair and maintenance work. Final bill was less than the…read moreestimate. No extra shop fees, no disposal fees, no fake charges that dealers add on to your bill. At Tenku Auto, you get to talk (including instant messaging) to the person doing the repair, unlike at a dealer where you have to talk to a service advisor who is trying to rip you off. Kwan is a highly knowledgeable and highly skilled mechanic. Tenku Auto gets my highest recommendation.

So happy I found this repair shop !! Highly recommend Professional Quality folks!! I will…read moredefinitely be back!!

Hands down best service from Robert and the crew at Full Line Auto! I own a 5-Star (59 reviews on…read moreYelp) company and know what good customer service looks like and what it takes. Let's be real.. Trying to find an honest auto mechanic is a pain.. I KNOW!! Out of all of the auto repair places I have been to through my life, this shop has been the most reliable and trustworthy I have ever found. I live by "trust but verify" and know a good bit about auto mechanics. Manager and auto expert Robert always fully explains and shows me exactly what happened so I know I'm not getting taken for. He provides and explains ALL available options. Trust me I've had my fair share of those shady types and FINALLY I find a REAL honest one!! Over my eight years of using them I've had everything from oil changes to large time consuming repairs (I have a couple of older vehicles in my fleet) and every time the price seemed fair and didn't try to sell me things I don't need. Awesome job to Robert and the guys over at Full Line Auto! They're the best!

I've been meaning to write this review for a while now. It's been about 2-3 months since my wife…read moreand I were rear-ended, and dealing with the driver who was at fault and his insurance company was a nightmare. They were extremely difficult to get ahold of and would sometimes take 3-4 days just to respond to an email. It took them almost 1.5 months to just let us shop around for a shop to repair. Our rear bumper was cracked, and after finally getting a response from the insurance company, they sent us a $1,000 check to cover the repairs. Unfortunately, after shopping around, I quickly realized that $1,000 wasn't nearly enough to get the job done properly. That's when I reached out to Roland Auto Collision. The owner was extremely helpful and made the whole process easy. James the owner and his crew also found that the frame was damaged also. He told me to simply bring the car in, provide the accident policy number, and they would handle the rest directly with the insurance company once the repairs were completed. I honestly couldn't have asked for a better experience. Roland Auto Collision took the stress out of both the repairs and dealing with the insurance company. They were professional, helpful, and made sure everything was taken care of. Roland Auto Collision is hands down the place to go if you need collision repairs or help dealing with insurance! A++ all around. Highly recommend!

Had to get a bumper changed. James was easy to coordinate, provided reasonable price and they were…read morequick in getting the work done. Highly recommend.