Felt ambushed. Both hygienist and billing were definitely rude. Went in for a cleaning got denied…read moreService . Because i wouldn't agree to the extras.

Steer clear of this place. My wife and I have a lifetime of taking good care of our teeth and…read moredentists telling us so, including just a few months ago at our last cleaning. The first time we come here, we apparently have developed serious periodontal disease and need $1200 "deep cleanings". Look up the "deep cleaning upsell scam" on YouTube and see what dentists who do this are really up to. I was more than willing to pay them for a cleaning and exam, but they wouldn't even give either of us a standard cleaning. They'd only offer to reschedule us to come in for our very expensive upsell cleaning or nothing at all. What a waste of time. The thing that upsets me most is that they are trying to scare people into buying things they don't need, and using their authority as a professional to make people think they need it. I hate to think how many people have fallen for this.

They are the absolute best dental care provider in the Coachella Valley, The office is very clean…read moreand neat. Great Customer service provided. Dr. Randy and Dr. Michael Meraz have awesome patient care and a lot knowledge . I highly recommend this location.

I called because I wanted new patient assessment by a dentist and a possibly deep cleaning and…read moreother extensive work. They advised me they don't have time that care as they are short staff maybe next year 2026.

I have to say I've never been more impressed from the type of care I received to the quality of the…read morecare I received, and the office experience was over the top. The dental assistant was called Kerina, she had to be one of the warmest kindest people I've ever met and as far as Nico helping me out adjusting, my flipper was second to none and then Dr. Peter was absolutely amazing. How he talked to me, how he told me and the options he gave me made me feel very comfortable. The last Dentist I went to was absolutely horrible. Would never go back there if they let me come back for free. If you need a dentist in La Quinta or Indio or in the Coachella Valley for that matter, this is the only place to go is. So kind and made you feel like it was family. Thank you so much

Although I did have a good experience with my braces, in terms of customer service, I wouldn't…read morerecommend. I always have trouble scheduling appointments and today, when I called several times to make an appointment for my retainers, I got sent to voicemail 10 times. It's not the first time they don't answer my calls, and even when I leave voicemails, they never return the calls. What I don't understand is when I'm there, the receptionists take the calls so I don't understand why they don't take mine, and I call during business hours or leave a voicemail if I know they're out of office. I'm only finishing my regiment and then I'm not coming back. I'd rather not struggle so much when trying to make an appointment, especially since the drive is so far from where I live. I do have some complaints regarding my experience with braces and stuff but that isn't my main issue. It the lack of customer service that is the issue.

Highly recommend. They have great service and make everyone feel welcomed and comfortable.read more

The entire staff at this practice is fantastic. I've had some horrible experiences with other…read moredentists, but not here. Their commitment to pain-free treatment is very much appreciated and their care for their patients is evident from every member of the team. I can't recommend them highly enough!

carlos the front staff was great so nice and welcoming. the staff in the back chris was also so…read morenice and made me feel comfortable being here for my first time. i also come here for the general dentist and they are great too!

They don't value your time, nor do they keep your appointment time.....they make you WAIT 2-3 HOURS…read morepast your appointment time to get service! They simply don't care! My Son has been unable to get his wisdom teeth removed, due to this offices inability to keep a basic schedule. On two separate occasions, after checking in 15 minutes prior to our 2PM appointment, we were left WAITING in their waiting room in excess of 2.5 HOURS! This happened on our initial appointment and again on our re-scheduled appointment! It appears to be this offices standard operating procedure to schedule two appointment times for everyone, some at 8AM and some at 2PM. In this way, they always have a full waiting room ALL THE TIME. They create a corral of patients, and make them wait for extended periods of time, without concern. Wait, Leave or Reschedule, the choice is yours. They are not keeping a standard schedule, with appointments throughout the day, every 15 minutes. If they are, they are very BAD at keeping appointment times, within a reasonable wait time. This will be our THIRD ATTEMPT to obtain services, as there are NO OTHER Dental Surgeons in our area, that remove wisdom teeth. Town & Country Dental need to be corrected and taught how to respect the patient's time. FIND ANOTHER PROVIDER, if you can.

1st time here at Bright Now and I was welcome with a warm friendly greeting, and A Clean…read moreenvironment. Virginia really made me feel welcome with her smile and great personality , she really set a good environment with her friendly personality. keep up the good work Virginia

Avoid this place if you don't want to be over charged. Went there for the first time and waited 3…read morehours. Charged me services that were covered by my dental ins and when I showed the girl my co pay should be zero, her reply was " well go back to where to you got previous work done".

My head is still spinning. I am a new patient and I called to try and get an appointment at 10:00…read moream today. They got me in for a 12:00 noon slot. I was literally in the chair at 12:05 being examined. At 12:15 I was told I needed a root canal. By 12:55 the root canal was finished. Totally professional with service I have never experienced before. Five stars is not enough to rate this dental care facility.

Very fast and good service for a dental emergency. Also very positive follow up care. Issue managed…read moreat time of service and no other problems. Thank you!

Not only did they fix my sisters meth mouth in 3 months or less- they had an amazingly successful…read morevisit with my six-year-old grandson, who is terrified of the dentist as he had his 2 front teeth pulled at two years old from bottle rot. The staff here is amazing and RESPECTFUL of my request to avoid fluoride. And my grandson decided he wanted to pass his own teeth at the end and she taught him and helped him. At his other than us, it is always confrontational as they do not like my daughter-in-law's decision not to use fluoride. That confrontational beginning has always made all of his dentist appointments terrifying. I convinced her to bring him here and she is so happy she did!

let this place be the last place you think of going to for any dental needs. they will immediately…read morediagnose you with some insane issue and then take your money in the blink of an eye. front staff is super kind but admin are vultures who only see you as dollar signs. please please please save yourself from this place.

Great dental office. I love the Staff…read more Dr.Aloka-(Dentist), Edgar-(Dental Hygienist),&Carlos (Dental Asst.-to my Dentist),are Superterrific to my care. The Staff at the Front Desk ,are always so nice & welcoming everytime. I look forward to seeing them every time. If you want wonderful dental care...go make an appt.& see them soon!...

My name is Anna, and this place is horrible. Only good…read morething about this place are the actual dentists. To start, my dental insurance scheduled an appointment at 12pm. What they DON'T TELL the insurance companies is that the whole place closes for lunch at that time for an hour. I work so I had scheduled it according to my lunch break. With it being a routine check up I figured it wouldn't take long. This was the first time I was at this office location. I just left, the staff was extremely rude because I didn't know they were closing even though it was my first time there. They knew it was my first time because that's what I led with when they first addressed me walking in. I was told "You need to leave, we are closing for lunch" I responded "I apologize, it's my first time here, my appointment was scheduled at 12." They proceeded to be extremely rude, talked over me, and told me to "Get Out" when I was trying to ask quick questions about rescheduling. Apart from my first appointment, the front counter staff lost my personal information (copies of my insurance card, drivers license etc.) 3 SEPARATE TIMES. Later on it was determined that I needed a tooth removed and decided to get an implant with a fake tooth. Was quoted a little over 4k for the WHOLE procedure. Used their finance option and signed the contract. They put the post in, make the mold for the tooth etc. The DAY OF the procedure to put in the tooth, they pull me into the office and say that the old employee quoted me wrong and I needed to pay ANOTHER 4k to finish the procedure. Absolutely wild. I had no choice, they had prepped everything to install the tooth and then blindsided me. I haven't been back since because the front counter staff is absolutely horrible, rude, unprofessional and down right scammers. They took financial advantage of me, a young woman, on purpose and it's absolutely disgusting. DO NOT GO HERE.

I leave been coming here for years and love it here! The staff is kind and the facilities are super…read moreclean! Rena Comer is the best!

ale F, LU and rena very good customer Service very satisfied been coming here since 2016read more