My name is Oanh Tran today I go to the dentis office for check my tooth but the service is not good…read moreand so rude even the doctor not nice either .

Steer clear of this place. My wife and I have a lifetime of taking good care of our teeth and…read moredentists telling us so, including just a few months ago at our last cleaning. The first time we come here, we apparently have developed serious periodontal disease and need $1200 "deep cleanings". Look up the "deep cleaning upsell scam" on YouTube and see what dentists who do this are really up to. I was more than willing to pay them for a cleaning and exam, but they wouldn't even give either of us a standard cleaning. They'd only offer to reschedule us to come in for our very expensive upsell cleaning or nothing at all. What a waste of time. The thing that upsets me most is that they are trying to scare people into buying things they don't need, and using their authority as a professional to make people think they need it. I hate to think how many people have fallen for this.

They are the absolute best dental care provider in the Coachella Valley, The office is very clean…read moreand neat. Great Customer service provided. Dr. Randy and Dr. Michael Meraz have awesome patient care and a lot knowledge . I highly recommend this location.

I called because I wanted new patient assessment by a dentist and a possibly deep cleaning and…read moreother extensive work. They advised me they don't have time that care as they are short staff maybe next year 2026.

Dr. Oscar Arias is the best! First time meeting him and got my top wisdom teeth extracted. The…read morenumbing was painless and when he went to pull them all I felt was pressure. I just thought he was "gauging" how tough they were going to be to pull, he did it to both sides. Then all of a sudden he said we're all done I laughed and said seriously?! And he said yup!! I thanked him he walked away. So quick and I didnt even feel or hear a suction of them coming out. Each tooth maybe 20 seconds total!

Although I did have a good experience with my braces, in terms of customer service, I wouldn't…read morerecommend. I always have trouble scheduling appointments and today, when I called several times to make an appointment for my retainers, I got sent to voicemail 10 times. It's not the first time they don't answer my calls, and even when I leave voicemails, they never return the calls. What I don't understand is when I'm there, the receptionists take the calls so I don't understand why they don't take mine, and I call during business hours or leave a voicemail if I know they're out of office. I'm only finishing my regiment and then I'm not coming back. I'd rather not struggle so much when trying to make an appointment, especially since the drive is so far from where I live. I do have some complaints regarding my experience with braces and stuff but that isn't my main issue. It the lack of customer service that is the issue.

The staff is friendly and makes you feel comfortable as soon as you walk in. This place is not your…read moretypical looking dentist office and is filled with nice decor, tv's, and complimentary beverages. A pleasabt experience from start to finish!

Amazing experience, the staff very professional. Good care from the beginning. I have good…read moretreatment. I really recommend to come to see the Dr. Sha

Excelente servicio muy amables ..te explican cada paso Todo 100%recomendado ...Carlos en El…read moredepartamento de ortho es muy atento y amable muy comtentos con El servicio

They don't value your time, nor do they keep your appointment time.....they make you WAIT 2-3 HOURS…read morepast your appointment time to get service! They simply don't care! My Son has been unable to get his wisdom teeth removed, due to this offices inability to keep a basic schedule. On two separate occasions, after checking in 15 minutes prior to our 2PM appointment, we were left WAITING in their waiting room in excess of 2.5 HOURS! This happened on our initial appointment and again on our re-scheduled appointment! It appears to be this offices standard operating procedure to schedule two appointment times for everyone, some at 8AM and some at 2PM. In this way, they always have a full waiting room ALL THE TIME. They create a corral of patients, and make them wait for extended periods of time, without concern. Wait, Leave or Reschedule, the choice is yours. They are not keeping a standard schedule, with appointments throughout the day, every 15 minutes. If they are, they are very BAD at keeping appointment times, within a reasonable wait time. This will be our THIRD ATTEMPT to obtain services, as there are NO OTHER Dental Surgeons in our area, that remove wisdom teeth. Town & Country Dental need to be corrected and taught how to respect the patient's time. FIND ANOTHER PROVIDER, if you can.

Stay away from this office. They try to up-sell you services you don't need. I have been going…read morethere for five years and there is a new hygienist which just replaced my old one. My old hygienist who no longer works there complemented me how well I take care of my teeth every 6 months during my cleaning. Now, all of a sudden (6 months later), with this new hygienist, I will need a cleaning now 3 to 4 times a year and a special cleaning that day which I had to pay out of pocket for. Unbelievable, I begged them to just do the regular cleaning and not make me find another dentist but they wouldn't listen and I walked out of the office without getting any cleaning at all. Do not let this establishment fool you into getting services you don't need. I will happily find another dentist. After 5 years of service, shame on you Bright Now Dental!

They don't know how to deal with disabled people. They treat you like 3rd world patients. I have…read moregone to at least 30 dentist offices in my lifetime. This dental office is the worst. I have MS and I twitched and the dentist yelled in my ear to stay still. He was 4 inches from my ear. I think the dentist is a nut job and I don't trust him. The woman that cleans teeth is also awful. Avoid this dental office at all costs.

My head is still spinning. I am a new patient and I called to try and get an appointment at 10:00…read moream today. They got me in for a 12:00 noon slot. I was literally in the chair at 12:05 being examined. At 12:15 I was told I needed a root canal. By 12:55 the root canal was finished. Totally professional with service I have never experienced before. Five stars is not enough to rate this dental care facility.

Very fast and good service for a dental emergency. Also very positive follow up care. Issue managed…read moreat time of service and no other problems. Thank you!

Not only did they fix my sisters meth mouth in 3 months or less- they had an amazingly successful…read morevisit with my six-year-old grandson, who is terrified of the dentist as he had his 2 front teeth pulled at two years old from bottle rot. The staff here is amazing and RESPECTFUL of my request to avoid fluoride. And my grandson decided he wanted to pass his own teeth at the end and she taught him and helped him. At his other than us, it is always confrontational as they do not like my daughter-in-law's decision not to use fluoride. That confrontational beginning has always made all of his dentist appointments terrifying. I convinced her to bring him here and she is so happy she did!

let this place be the last place you think of going to for any dental needs. they will immediately…read morediagnose you with some insane issue and then take your money in the blink of an eye. front staff is super kind but admin are vultures who only see you as dollar signs. please please please save yourself from this place.

Great dental office. I love the Staff…read more Dr.Aloka-(Dentist), Edgar-(Dental Hygienist),&Carlos (Dental Asst.-to my Dentist),are Superterrific to my care. The Staff at the Front Desk ,are always so nice & welcoming everytime. I look forward to seeing them every time. If you want wonderful dental care...go make an appt.& see them soon!...

My advice is for anyone who is a new patient. Clearly check and double check your dental insurance…read moreplan's coverage with its customer service section. Make sure they confirm and authorize coverage at this dental office BEFORE you arrive. Call ahead. I've been at this Dental office twice and each time they told me they couldn't confirm my coverage before I could be seen. Both times I waited over an hour. The second time I just left because I kept getting the answer that they were still trying to confirm. Another patient also rescheduled because his wait was too long. This dental office had one receptionist where I observed seven people waiting in line. When I went for just a cleaning, they tried to upsell other dental services before I could leave. To me, avoid this place and find another network provider in your dental plan.

Rena, my dental hygienist is the best. She is courteous, gentle, and kind. I use Inland Dental…read morebecause of her. Thank you Rena

todos atendieron muy bien gracias Michelle por su servicios te tratamiento so muy feliz con todos…read moregracias Inland dental