I used to love this place (specifically Dr. Hanna) and have been coming here for 4 years... but today I went in for a cleaning and they tried to upsell me on random stuff, and it made me feel extremely bummed out. I've literally been driving 30 mins for every appointment even though I have a million dentists near me because I thought I had finally found a dental practice that I could trust, but now I'm not so sure. As other commenters have pointed out, this place has high turnover and I've had a different dentist for every appointment in the past 2 years. Luckily I just discovered that Dr. Hanna now works at a practice that's actually closer to where I live, so I will be going there from now on. Seriously, wth is up with LA dentists always trying to upsell you as if they were used car salesmen?? It's exhausting. read more

STAY FAR AWAY If I could give ZERO stars, I would. This place has completely gone downhill since Dr. Trevor Thomas left. i have been coming here for years religiously twice a year at that. I used to feel safe and taken care of here ... now it's like walking into a bad reality show about dental scams. Let me break this down: Years ago, I came in for a routine visit and they "accidentally" gave me a DEEP CLEANING meant for someone else! complete with a full syringe of numbing in my mouth. Why? Because they mixed up my file with the girl next to me. I had never had or needed a deep cleaning. No apology, no accountability. I should've left then. Fast forward to today. I had a 9am appointment with a new dentist I've never seen before -- Dr. David Park. From the moment he walked in, his energy was off. He immediately accused me of lying about flossing, saying my plaque buildup "hasn't changed in years." When I pushed back and asked what photos he was referring to, he pulled them up ... and guess what? They were from 2024. LAST YEAR. When I pointed it out, he got awkward and embarrassed but never once apologized. Just moved right along like that kind of mistake was normal. Then, instead of actually reviewing my current X-rays, he told me he was using AI to scan them -- yes, as in artificial intelligence -- right in front of me. Sir?? Are you not a licensed dentist?? You're literally paid to do this and now you're outsourcing it to ChatGPT's cousin?? Make it make sense. AND THEN, because the scam didn't stop there, the hygienist, Golnaz Khonsari, tried to push some sketchy $300 "red light therapy" on me for gum recession. When I said that price was insane, magically it dropped down. Oh really? So is this a Groupon deal now or what? She tried to fear-monger me into it by showing me scary photos of "bone loss." I looked it up later and yep -- there's an entire Reddit thread warning people that this is a scam. Even ChatGPT confirmed the red light therapy to "kill bacteria" isn't some miracle solution. It's a money grab, plain and simple. Bottom line: They're careless. They gaslight. They push expensive nonsense. They don't take responsibility. They hide behind tech instead of doing real work. DO NOT GO HERE unless you want to leave broke, angry, confused, and potentially with the wrong procedure in your mouth. read more

I've been a patient at this office for several years. When I first started coming here, I had an excellent dentist--the best I've ever had. Unfortunately, after he left, my care became inconsistent, with a different dentist nearly every visit. Most were okay, but there was no real continuity of care. My visit today will be my last. I expected to see the same dentist I had at my past two appointments, but instead I was yet again introduced to someone entirely new. Without examining me first, he immediately began listing procedures I "needed" based solely on my X-rays. While I don't object to necessary treatment by any means, his delivery felt shame and fear-based and more like a sales pitch than patient care. He didn't even show me the X-rays or review them with me. I come every six months for cleanings, practice good oral hygiene, and have always been told my teeth were in good condition. Suddenly, I was told my mouth was essentially in "bad shape" and that I was on the verge of losing teeth if I didn't act immediately--all supposedly in just six months. When I mentioned a small rough spot on bonding from my last visit, instead of simply smoothing it, he jumped to recommending completely re-doing the bonding or even veneers, again without examining the area. The overall experience left me uncomfortable. Perhaps he is new and still developing chairside manner, but as a medical professional myself, I would never speak to my patients that way. To make matters worse, I was denied a routine cleaning--the appointment I had scheduled--because I was told it would be like "half treating cancer." As a cancer survivor, I found that analogy especially inappropriate. Since I wasn't prepared to spend a total of $1900 when I wasn't experiencing any significant issues, I was not allowed my 6 month cleaning; it was a $600 deep cleaning or nothing (no gum pocket measurements or showing me the xrays). This visit was a waste of my time, and I left without treatment. I will now be driving 20 miles to continue care with my original dentist from this office, who was always kind, honest, and trustworthy. read more

Dr. Park and team are excellent. The X rays, the hygienists and the staff are all superb. I already have referred one person to them and will be doing another soon read more

I've been coming to this dental office for around 4 or 5 years now, with no issue. However, I guess it's under new management as of late, and the new dentist, Dr. Park, is not great. I arrived for my bi-yearly cleaning, which usually costs me $40 with insurance. I'm told I need a deep cleaning, that it's not optional because the American Dental Association recommends deep cleanings every two years, and that it's going to cost me around $1000. I tell them there's no way I'm paying that. Magically, the number gets lower: "Oh, well I guess if we take off the fancy laser cleaning it will only be $100." Fine. "Oh but look, that filling the previous dentist did on you a year ago? Looks like it didn't work so well, and the cavity has grown underneath it. That's going to need a crown. Oh it's too expensive? Well, just donate $60 to this water charity and it'll be cheaper!" Dear reader, at this point with the red flags waving wildly in my head, I should have walked away. But perhaps naively, I've never had reason to distrust a medical professional. I arrived with no pain, and left $700 poorer, with a brand crown and brand new tooth pain. It's a few days later when I'm laying in bed at night, awoken by the severe throbbing in my mouth, that I finally check the recent Yelp reviews of this place. I guess I should have done so sooner. Cut to a week later, my tooth still hurts, making it difficult to sleep or eat. I return and Dr. Park adjusts the bite. A few days later, still hurts. He tells me that whoops, I guess the crown was too close to the nerve and you're going to need a root canal. Despite my protestations that he provide me with this recommended care at no cost since he will be correcting the mistake that he in fact made (you know, the ethical thing to do), the office manager informs me that she is unable to lower the price beyond $300--because it would not in fact be Dr. Park performing my root canal, rather another dentist. The same office manager, by the way, who while I was sitting in the lobby, loudly asked the maintenance worker if he could possibly clean the dead roach out of one of the ceiling lights. In front of me and other patients. I get it, roaches happen--but perhaps that's a conversation that can happen in private so we can all at least pretend we're in a hygienic facility. Suffice to say, I went and sought a second opinion at a dentist with 30+ years of experience, showed them my old x-rays, they took new ones, and lo and behold I do not in fact need a root canal. With some proper, non-invasive care, my tooth is back to being pain free. Run, don't walk, to a different dentist; one that doesn't just see money bags when you walk through the door. read more

INSURANCE FRAUD!!!!! RUN from these people like the plague!!!!! Extremely dishonest. They billed my insurance company for $900. I ONLY went in for a consultation to get two implants. They charged my insurance for 10 x-rays. I only have two teeth!!! They also billed the insurance $404 for a CT scan that was NEVER DONE! I called and asked for a copy of this phantom CT scan, (knowing they would not have one) and they said they couldn't find it, but that I should come in right away and have it done again. I was smart enough to record the phone call. The customer service person at my insurance company called them and they miraculously took it off the bill. I have never been to a more dishonest Dentist. 0 stars no, better yet, negative 5 stars. read more

Just moved to the area and found them through my insurance. Not that you can tell from the aesthetic but clearly this place has some bills to pay. The billing manager told me that the prices were set by their office not the insurance company. This is objectively not how HMOs work. I sent a message on their portal asking for a copy of my treatment plan with the prices and codes to run it by my insurance and called to follow up because I received no response. I was told they would send it by the end of the day yesterday... Still nothing. If you don't want to honor HMO pricing then don't accept HMO insurance. It's really that simple. Everyone in this office is extremely young which would be fine if they weren't also trying to fleece people. I will say the dentist seemed well meaning and just probably unfortunately working for a shady business. I would stay away! read more

All all I say is that i regret ever going here the lady that worked on my tooth infected it and it decayed over driiling too deep into the tooth I've been in 5 car accidents one after the other still looking for a dentist to fix the problem in am terrified! The messed up my good tooth when I went back to them they told me she didn't work there anymore and that there's nothing they can do. They should be sued for malpractice. read more

I sat down on the chair after a very rough x-rays session in which I've been moved around like a cow in a barn. Very rough. Some other dentist saw those x-ray and said they've been taken on a rush. Not clear and well done. Then the nurse scared me saying I had a high blood pressure (never suffered of high blood pressure in my life). I asked her to test the blood pressure again (actually I had to ask them at least 5 times!!) and then the blood pressure turned out to be normal on the second test. Once on the chair they started listing everything my mouth (in a very very bad shape in their opinion) needed. Including 2 wisdom teeth extractions. For a total of $10k ($3k with insurance that I had). I told them I had an important business meeting that same evening and they told me I can easily have the 2 wisdom teeth extracted and go to the meeting. No problem at all. When I said I preferred to postpone the extractions dr. DAVID PARK said to other doctor laughing: "Oh my god he's scared!! Ahahhaahha!!" Like we were in high school. I really felt like they were trying to sell me a car for the way they were pushing me to agree to the full treatment. I decided to give priority to my business dinner and postpone the extractions anyway... but then when I was about to sign up only to the $600 Deep Cleaning I thought: "You know what?!? I'm not gonna buy this car from these guys!! They really sound fishy!" I stood up and walk away rescheduling a visit. I've never been so proud of a choice for medical treatment. Days later I asked them to email me the xray and they did it kindly and right away, only positive note. After that I asked two other dentists who told me that after a wisdom teeth extraction you can't even drive a car and you usually stay home for a couple of days recovering with antibiotics... I'm so glad i didn't hear Dr. DAVID PARK and I went to my meeting. BAD BAD EXPERIENCE. IT'S A MEDICAL FACILITY, NOT A USED CAR SALE YARD. read more

If Dental Group were a used car dealership, this would be it: rude receptionist, and all the dentists are like finance bros trying to upsell you on a service. read more

I have had consistent issues concerning billing at the office. The last several times I've gone it is has been one problem or another. I do not recommend this office. read more

RUN! Three strikes and they're out. I really should've trusted my initial instincts with the first red flag. They're a provider with my HMO. When I called for the appointment, I was very clear that I have large torii and would need smaller bitewing xrays to minimize the pain. I also told them I'm on the spectrum. They assured me that wasn't a problem. First appointment I checked in. And sat. And sat. And sat. About 45 minutes later I went to the desk to ask why I was still waiting and the young woman said, "Oh they forgot you." Really? Great. They rescheduled me for another day. I returned for another try. They didn't have small bitewing xrays. Their music is SO LOUD it triggers my autism. They said it's loud so you can't hear conversations with patients since there are no doors for privacy. Dentist puts together a treatment plan and they're trying to upsell me. I tell them I only want whatever is 100% covered. They say we'll do a deep cleaning on the right side on one day, and the left on another. The morning of my appointment, they call to say the hygienist called in sick and they'll have to reschedule me. At this point I'm thinking they're really not good, but I need a cleaning, so... Next appointment is the hygienist. They say they'll do both sides on the same day. She doesn't measure my pockets at all. AT ALL! And I'm a person who hasn't had a cleaning in 3 years with bad gums. WTF. She numbs half my face and decides after she's done with the right side that we should bring me back another day for the left side. Their cheap sunglasses have bruised my nose and my face is drooping like I'm a stroke victim. I've NEVER looked like that with a deep cleaning. Before she finishes, she announces that she's going to spray something in my mouth that wasn't part of the plan, but don't worry, you won't be charged for it. WHAT? Before I can say NO, she's sprayed this nasty tasting stuff in my mouth. As an autistic person, you do not do that to us. You just don't. I'm told that she isn't available for the left side so they schedule me with the other woman. This time I wear earplugs to minimize the loud music. The hygienist doesn't measure the pockets on the left. She says she can see them from the xrays. NONSENSE. That's not how it's done. She then prepares to start the cleaning WITHOUT numbing me at all. I ask her -- wait. Why aren't you numbing me as part of the plan? She replies, "I don't think you'll need it. The pockets aren't that deep." I tell her I want the numbing. She suggests beginning without it, and if the pain's too bad, then we can numb me. I tell her NO, the plan is the numbing. She refuses. I GET UP AND LEAVE. I tell the gal at the front that this has been a horrible experience. Postscript: I get my medical insurance notice as to what they billed. They tried to bill my insurance an extra $80 for "brushing and flossing training." WTAF. SCAMMERS. Incompetent. Do not go here. Trust all the bad reviews. read more

Monica, Alexis, and Dr. Park are truly amazing people. They care about their patients and take the time to answer all questions. I've been afraid of going to the dentist. However, the team here have helped me overcome my fears! I will be recommending Dr. Park to family and friends. read more

I came in for a routine cleaning that should have been fully covered by my insurance, but ended up being charged for additional services. While the staff did go over these extras, it all happened after I was already checked in, had paid part of the bill, and was sitting in the chair with x-rays already done. At that point, it felt more like I was being guided through a process I couldn't reasonably opt out of. What really bothered me was the strong push for a "deep cleaning" instead of a standard cleaning, despite the fact that I had no recent dental issues and just wanted my routine, covered visit. The deep cleaning came with significant out-of-pocket costs and felt more like an upsell than a medical necessity. The office itself is clean and the staff was generally courteous, but the overall experience left me feeling misled. There was a lack of transparency upfront and it felt more like a business pushing for unnecessary procedures to make money than patient care, and I absolutely won't be returning. read more

Decided to go with Dentists Of Studio City for a routine cleaning. What ended up happening was a complete mess. When I got there I was ambushed into being told I now needed a deep cleaning and it was highly recommended I do their red light laser therapy for my gums. And well, I fell for the scare tactic this time and said okay. Even with insurance though I had no idea I would have such a hefty bill after. Now finding out afterwards from other dentists I spoke to that the red light laser was totally unnecessary and a complete money grab, had me infuriated. You are supposed to be able to trust these people for gods sake. To make matters worse while in the chair and under anesthesia before my cleaning, I was ambushed again by the front desk and dentist, and told that they would need to replace my perfectly fine zirconia crown because there was a tiny gap with it and the tooth in front. I have never had a problem with that tooth and it's the only crown I have. But once again the fear tactic they all use at DOSC of "you're going to get bacteria in there and potentially get a terrible infection and even die" caused me to go...well alright then. They then tried to charge me an absorbent amount of money for the replacement that my dental company would soon inform me is over a $1000 more then they are allowed to charge as I have an HMO. At this point I am just livid and in a state of shock at how this dentist office can even exist and allowed to do such terrible things to so many patients. I have read one bad review after the next which I had not looked into until after I was dealing with all these headaches; of course, this is my slip up not to have done it before I ever walked in. I never went back for the new crown and had to go to my old dentist who moved his new office far from where I live. Which before I got to him in a few days, the temporary cap the DOSC put in where the old crown was, just completely fell out. Another mess! My old dentist was in shock at what was done and how much damage they had done drilling out the old crown and root canal which seemed like it was done purposely so it would force me to get a full implant instead and pay even more. I never take time to do these kind of reviews but I had to so that I might save someone from having their life ruined. I have had all kinds of sicknesses related to this since all this work was done at Dentists of Studio City and I am still suffering. The State Dental Board should revoke Elenita Melikterminus license for serious violations of professional standards. This is truly negligent and incompetent behavior. Also Dentists of Studio City should finally be closed for good as the entire team have repeatedly committed fraud when coming to dental insurance. I can't give 0 stars so I will give the 1 star but I don't think I have ever had a worst experience in my life in the medical field or with any business for that matter. read more

Dentists of Studio City - Dentists of Studio City fraudulent bill with temporary crown cap that fell out - General Dentistry Near Me - Studio City, California

This is one of the nicest and most professional teams I have encountered in quite some time. Having several visits now, I am pleasantly surprised that there is little waiting time; I am met with a smiling face within a few minutes, and everyone... everyone, treats you like royalty The level of care, and their commitment to recognize and address one's concerns, feels almost like I've stepped into a time warp. They are down to earth, and they go the extra mile, even the doctors themselves sometimes doing the follow-up calls. They use the technology that is available today to efficiently handle the specific requirements for running things smoothly. I feel so fortunate to have found them read more

Had two crowns. Dr. Park, assisted by Kathy and their team made the entire experience painless and simple. They make their own crowns so there was no need for temporary crowns or multiple visits. They don't dawdle, but I never felt rushed in any way. Compared to the crown I had over a decade ago by a different dentist, this was incredible. They fit perfectly and my bite feels so much better. read more

I have never left a yelp review before but my husband had such an incredible experience with Doctor Park I felt the need to share. We came in knowing my husband was going to need a lot of dental work and Doctor Park was so kind and understanding to his condition, whereas other dentists have passed judgement. He let us know clearly what the nexts steps are and set up a plan to improve my husband's overall dental health. The woman at the front desk was also extremely kind and welcoming with a sweet smile. We will never go anywhere else and I am planning to set up my next cleaning with Doctor Park too!! read more

STAY AWAY! The most dishonest group of charlatans in the tooth game. It's a disorganized disaster. Ive never had the same dentist twice. It feels like they rent out their equipment to freelance dentists who talk to you like used car salesmen. They upsell you on procedures that you dont need as I found out from a 2nd dental opinion. They told me a tooth needed a filling that wasnt bothering me. After the filling my tooth started hurting. They said "thats normal." A year later it STILL hurts from hot/cold. I went in, they say they'll take x-rays and get back to me, they never get back to me. I leave a message through their website, get an email saying "We'll get back you shortly" they never do. I left a previous bad review after i was sat in a dental chair and was told they'd "be right with me," 30 minutes later no one came in so I left. They replied "call us to see how we can improve." I leave a voicemail they never return it. I call weeks later, they ask if they can put me on brief hold, im on hold for ten minutes, then get a "this number cannot take calls now" message and get hung up on. I immediately call back, they deny forgetting i was on hold. I say, "well, then how are you free to talk now? i hit 'call' the second after i was disconnected." She says, "I was done helping the person the second before you called." Yeah right, just liars. They are Rude AF. Why treat people like this? Finally talked to the dentist who said he'd reach out to me about the X-Rays. After seeming to scramble to come up with something he said i needed to see a periodontist. HUH?!? For tooth sensitivity? I said my gums arent bleeding, dont hurt, nothing wrong with them, why wud i see a periodontist when the only issue is tooth sensitivity from a cavity filling? He then took back the periodontist recommendation, said he was looking at the wrong thing (???) and then said i needed a root canal. He's just making stuff up. They reply to reviews with "call us to improve" but they dont mean it, they just do that to look like they care, but they could not care less. read more

Dentists of Studio City - General Dentistry Near Me - Studio City, California

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I have had at least 10 different dentists since this office opened. High turnover of the dentist and owners of the practice . My last visit I tried to see the new owner / dentist and I sat in the waiting room for 45 minutes. I finally told them I had to go. The desk handed me a coupon ? read more

Paid so much money to have my crown redone and it got infected and I had to go somewhere else to get it redone not even a year later. They ignored every attempt to have the them fix the issue. Never answered my messages and just ignored me when I asked for a refund due to the negligent job they had done. My crown also fell out randomly one day while I was eating. It's been such a horror having to fix their mistake. Just stay away because as soon as an issue arises, it's not their problem, even if it's their fault. read more

I was refused care. Don't fall for this scam. The hygienist refused to clean my teeth and insisted that I needed a deep cleaning. I have has many deep cleaning. Here is what should happen. The hygienist calls in the dentist. You discuss your care plan. You speak to billing and understand the cost and time and schedule your procedure. However, instead of this normal process I was told I couldn't even get my teeth cleaned - which I had already paid for, and pushed to just blindly accept the hygienist opinion without being able to consult with the doctor or under the additional cost. This is a scam. Do not fall for this. I left deeply upset and with out the basic cleaning that I had come in for. Shame on you for truly negligent and inappropriate patient care. I used to like this place and now ill be looking for a new dentist read more

I strongly recommend you visit Dentists of Studio City before you commit to any other Dental Office. Dr. Thomas and his staff are truly considerate and professional. My hats off to Jenik Kocharian, who brings something extra to your Dental experience. Jenik is absolutely amazing. Don't take my word for it, make your appointment, and let Dr. Thomas and his staff take care of All your dental needs. Sincerely, Jerry H read more

Dentists of Studio City - General Dentistry Near Me - Studio City, California

Dr. Park was awesome. I felt heard and respected. Everything was explained in detail to me. Options were provided. Office was super clean. Staff was very kind. Vonn and Andres were great in the process. I would recommend Dr. Park to all friend and family. I will be back. read more

They consistently mess up the billing, sending me massive bills that I then need to tell them to bill the insurance I have on file. They keep you waiting up to an hour past your appointment time to be treated. And they insist on doing x rays every visit read more

This place is ok. I've had pretty decent experiences with the teeth cleaning, but of the 4 times that I've been here they have same day cancelled on me due to over-booking appointments twice, and one time they didn't even notify me until I walked in. It's unclear whether this is a common occurrence or I'm just unlucky, but considering how they will charge you $100 for late cancelling on them and it's extremely unprofessional, I will be seeking dental care elsewhere. read more

Dr. Trevor Thomas DDS Texting to thank you (as always) for your courtesy, professionalism, skill and tolerance yesterday. Although I've been getting work done since being a teen, I'm always a little apprehensive. To my credit though, I've chosen the reputable best and you are it! Thank you also for working with my finances and knowing you'll get every dime between my MetLife, Fidelity Flex Spending and the Smile/Comenity credit card suggested by your office. There'll likely be a little cash thrown in at times,too. Annette was very gracious explaining everything as I didn't understand some of the nuances of the charges and credit card billing. I appreciate her and Baughn who assisted you and did my impressions. Please let them know. Guess I'll see you Friday at 2 for the temporary so I can head to work and check on things in Florida. Have a great day! . read more

Excellent dental care and a smooth experience all around. My 3rd visit here and will be back!

I had a great experience on my first visit at Dentists of Studio City. Everything went smoothly and I was taken care of on the same day as my new patient visit and Annette was very helpful in getting me all the right info!! Will be back! read more

I had a appointment, I took 3 hours off from work and lost 3 hours of pay and drove all the way from Westlake village just to find out they closed cause of a emergency and not did anyone give me a call or a heads up after I called to talk to a manager I have not heard anything back this place is very unprofessional and don't care about there patients. read more

This place is like a revolving door. Dentists constantly leaving. I've experienced billing issues, too. They recently canceled an existing appointment without even notifying me because "my" hygienist left. read more

I went to this office for my first visit and left 90 minutes later needing to find a new dentist. Go here if you want to feel like you're buying a used car. After they did x-rays because I was a first time patient, a dentist looked in my mouth. She then sent in someone from the front desk who tried to upsell me on everything - she said I needed a special gum treatment, antibacterial cleaning, and a mouth guard. In addition to my $30 copay, it was going to cost me almost $400 for everything they were recommending. When I asked if this was necessary, she said it was "recommended." So I told them I just wanted to get my teeth cleaned. (FYI, I'm 50 years old. I've never had a cavity, never had any dental issues, and I go to the dentist every 6 months. Every dentist I've ever had tells me how healthy my teeth are.) After I told them repeatedly that I really just wanted to get my teeth cleaned, they then said I'd have to reschedule to get the cleaning done. I HAD ALREADY BEEN THERE FOR 90 MINUTES thinking I was there for a cleaning. Bottom line: It's clearly a corporation that is most interested in making money, not taking care of their patients. They're going to try and sell you services and products you don't need. read more

Stay away from this place unless you want to pay exorbitant prices for shoddy work. The 'clinical judgement' of this office is not in any patients best interest. They could care less about you or providing quality care. They will create things for them to jack up your service and then try to persuade you that the service is warranted when it is not. Don't build a relationship with this office, you'll see a different dentist everytime, there is no continuity and again, they could care less about their patients. Awful place, you've been warned. read more