Tom & his staff have been great to work with! They will do what they can to make sure we're satisfied. We've used them on all our family's vehicles, from basic oil changes to new tires, batteries, & major issues. We've continue to recommend them. No one has ever had any issues & have thanked us for the recommendation! read more

This rating is based on experience with a Subaru vehicle. I'd recommend going to a Subaru specialist instead of here. The repairs got done, but the experience was disappointing. I paid an unnecessary amount of money and time without a car for this shop to do repairs. To their credit, they did waive some costs after I repeatedly expressed dissatisfaction. Overall will just go somewhere else next time. read more

Oil change and tire rotation. I've been bringing my 2005 Honda Pilot here for years. Great service all around. Love the complementary shuttle service. Reasonable up front pricing. read more

Great service! I Was referred to them by a friend and I will definitely be returning!

I had to cancel an appointment because my tax return did not come in. My initial contact with Tom & front desk ladies was tremendous. Stopped by today to apologize for skipping out. They will get the job. read more

Greatest shop, greatest people!! Could not recommend them more. They really helped me out when I was in a bind and I plan to bring my car here for new tires and rotation. Thank you Denver Quality Automotive!! read more

Tldr: Took a gamble on a close convenience and lost. I took in my car when I heard my clutch's slave cylinder berring snap, also asked them to look into a noise that I'd been hearing for a month or so that we couldn't quite track. I knew it was going to be expensive, probably more than the car was worth, because their shop is in Wheat Ridge's "walking mall" and theres 3 receptionists for 2 bays. But they were nice enough last year when I needed someone with a lift to tell me where the hole in my exhaust was, and I can walk to them. The inspection charge they sent me was in a document to approve and everything after was read to me over the phone, weird red flag but I don't care enough to question. They get the job done within the time frame given and the owner test drove it, the noise was still there, the clutch felt stiff/weird, and the prices were $20+ off from what was read to me. Maybe they forgot some taxes, and the clutch just needed to be broken in like new break rotors? I gave it a few miles and my AC compressor finished freezing up and took the serpentine belt with it, found the noise at least. Got the car drivable and took it to a new place to figure out what was wrong with the new clutch system only to find that there's a new self tapping screw in my firewall so everything is misaligned making the clutch pedal sensor throw a code and the transmission not fully disengage. While trying to figure out where to get my firewall damage fixed quality automotive calls back to ask how my car is driving, I explain, and she asks if I want the owner to call me back, I say sure but he won't fix most of the problems, she assures me that the clutch pedal sensor is probably part of what they worked on. Surprising no one the owner did not call me back, I called them a week later. Shouldn't have gone back but wasnt sure where to find a bodyshop to work on the firewall and they messed up the clutch install so was hoping it would get fixed quickly, cause a month had gone by and I missed my car. We turn it in and ask about the screw they put in the firewall, curious what excuse we would get. A few hours later I get the call back that they found the reason why the clutch was misaligned, my firewall is cracked and flexing now! It'll be a day or so to fix, but they don't know anything about the silicone that the mechanic did to the firewall. I also don't know what she is talking about sense ​we asked about a screw and a hose clamp in the firewall, she had to call me back cause the mechanic went to lunch. A few hours later she does actually call me back to tell me that the screw was to align the clutch slave cylinder. I am now passed annoyed to angry. This time my car comes back with a bill that ranged between $500-800 because they had to outsource. And the owner tells me that he is worried that my car is an older Chevy in terrible condition. A comment I'm sure is trustworthy considering how the car came back the first time. I get in the car and the clutch petal position sensor code is still triggering a check engine light. Meaning the clutch is STILL MISSALIGNED!! My own fault in the end for not looking at yelp reviews, not just Google. Looking forward to the next booby trap they put in my car to make me come back. read more

Same as other reviews, extremely rude owner and staff at this shop. Definitely do not recommend as your mechanic.

I had a great experience with this shop. My car tells me what it needs - Honda codes - and I felt that the staff focused on, and took care of my immediate needs without making me feel pressured to consider fixing a whole lot of other things that probably aren't necessary. That's not to say they were negligent in any way I just felt good about getting some work done without a huge bill of other things being added on. Being a young woman I have felt taken advantage of by some shops and left to double check with friends who work on cars for a second opinion. The only mishap was that I was charged for a rear wiper blade that didn't end up getting replaced at the time of my appointment. I probably never would have noticed TBH or it would have taken a long time - and a day or two later the young man at the front gave me a call telling me to drop by whenever I could make it so he could get that taken care of. Obviously mistakes happen to us all but I appreciated the attention to detail that he actually caught it and made sure to remedy it so that's still 5 star service in my book. I also feel that my quote was an honest reflection of the work - Thank you to Tom the Owner who was the first person I spoke with on the phone who got me scheduled quickly and efficiently. I'll be recommending you. read more

Devon and his team are very amazing people who enjoy their work and they take pride in the work that they do. They are very polite and really work with people they did an amazing job fixing my van and getting it running again. I 1000% recommend this automotive shop to everyone. read more

Originally took my car in for several issues and they fixed some but they tried telling me my transfer case was maybe bad and that the plug was warped which is was and that the fluid was dark, which it wasn't according to the second opinion. Without offering other options I was quoted $3000.00 to replace the transfer case. After taking it to another mechanic they drilled the plug out and inspected the case and replaced the seals. T-Case is no longer leaking and works fine. I asked Quality to fix my cracked reservoir but its bone dry like before. So I'm confused about what I paid for on that one. Be honest and good customers will come. Dishonesty will drive people away. read more

I've come to Denver's Quality Automotive for a few years now for a variety of issues, from minor to more serious (A/C repair, brake pads). I know nothing about cars but for the most part feel pretty trusting and that I'll get a fair and honest assessment/price. Today's pickup was a little subpar - I felt a little rushed during pickup. Shame on me for not checking their specials on their website earlier, but I asked the person who rang me up if there's any applicable specials running. Not until a few minutes later when I got in the car did I see a 5% off coupon - wish I saw it earlier! Also, a courtesy 26 point vehicle inspection was performed and those results weren't gone over with me during checkout. My tires are in the yellow for "May require future inspection" and my serpentine belt is in "requires immediate attention" and this wasn't brought to my attention - no idea if this is dangerous or not! Experience today didn't meet the usual great service I experience here. read more

Denver's Quality Automotive - Inspection report - Auto Repair Near Me - Wheat Ridge, Colorado

Highly recommend and great customer service! My jeep was in the shop for 3 months for an engine repair and Devon handled the frustrating process with my warranty company (Royal - don't recommend) with such patience and grace. He and his team are very knowledgeable, fair, trustworthy and I would definitely work with them again. I don't know much about cars and he took the time to answer all my questions and explain everything in detail. Chloe was also super friendly and a pleasure to work with. read more

During a cross country roadtrip my car's engine light came on Denver's Quality was able to get me in same day early so they could get to work seeing what was wrong & getting it fixed for me. They were very quick, helpful, & professional!!! Highly recommend read more

Glorified jiffy lube. Sales center not a mechanic. Warranty is worthless. Avoid. They will text you to ask for approval to do unnecessary work. Air filter need to be replaced? Serpentine belt?? Recommended mileage. Just a jiffy lube. Load up bill as much as possible and tell you they're giving you a discount. read more

I've been taking my vehicle to Denver's Quality Automotive for years now, and recently I've really felt the quality decrease. First, I took my car there for struts in late 2019. About 16 months later, I heard consistent creaking when I would drive over even the smallest bump - such as going into the driveway. Come to find one shock was leaking, and about 4 months after that the other side leaked too. Unfortunately the second strut started acting up after the 2 year warranty (mileage warranty was not met - I don't drive much). They said they'd give me a deal because I was out of the warranty period, but still needed to pay for the expensive work that I had JUST paid for about 26 months prior. Fast forward to 2021 I had new brakes put on. Less than 20k miles after that, they're heavily warped and squeaking. Asked for a visual inspection in June, the shop said the brakes were fine. Went in for an oil change in September, and that's just after the 2 year warranty expired (again the mileage warranty was not met) but they again said they'd "help me out" and give me a discount on all new brakes. Icing on the cake was they charged me $50 for a tail light when in reality they fixed a license plate light, which should have only been $25. They couldn't refund me unless I went back in with my card. I won't be returning. read more

I've been going here for years recently after getting my breaks replaced the transmission of my car went out after driving 15 miles away from their shop. I came in to talk about how this could have happened. I talked to Logan and when describing how I drove down the street and thought something might have been wrong. He smiled and looked me straight in the eyes and said "sounds good". I've never felt so dismissed and never thought I would be faced such rudeness from a trusted mechanic shop. I may have to replace my whole transmission and when asking how they let a test driven car off of their lot with a critical transmission error the best explanation they have is "sounds good". Appalling. read more

I can't and won't stop raving about Quality! I brought my Honda Civic in for an oil change and brake inspection (knowing that there were issues with my brakes). Devon and his co-workers were very sweet (and funny!), honest, and knowledgeable throughout the whole process. I ended up needing new brakes and a few things done with an oil leak, and Devon was able to work with me with pricing and the timing of having my car back. I've never brought my car into a place before where they are up front, yet don't pressure you into things (especially being a human that doesn't know much about cars) before, and it was super refreshing and reassuring. I will continue to bring Rhonda the Honda here for anything that she needs, knowing that I'm going to get amazing technicians to work on her, as well as fair pricing and people who will work with you. read more

I've had good luck at this place. It's rare to find a place that earns trust based on their work and customer service. Had one good experience and told my cousin to come here for a pre-road trip inspection. I think they provided a thorough inspection and didn't try to sell anything that wasn't needed. Found the gremlins and everything checked else checked out. read more

Once again Tom and his staff have provided me with great, highly professional service. They always treat me with courtesy even though I only came in for an oil change! John, in particular, has been wonderful at going over everything else that needs to be done on my dear, old, Honda Accord. I've highly recommended their services to several friends. read more

I called in the morning to ask if they had any availability for an oil change. Denver's Quality Automotive managed to fit me in their schedule that morning even though they usually require more advanced notice. During their routine inspection, they found that my alignment was off and my tires needed to be replaced according to state standards because of the tread. I don't know how the last garage I went to did not pick up on this. Denver's Quality Automotive gave me a quick quote, explained why their prices were very fair as compared to competitors, and had everything done (even with their already packed schedule) in less than 24 hours. They even gave me a ride home after I found out all of this would take longer than expected! Amazing experience - definitely 5/5! read more

Stay away!! These guys are a fraud. Took my car in for a bad alternator. They told me the starter was bad too, which has never given me any problem. They quoted me $950. So i told them to go ahead and do the work, but i also told them to save the old starter for me so i could check it out. Low and behold, they said they bench tested the starter and it was just fine. If i hadnt told them to save the starter for me, i have no doubt that they would have left the old, perfectly good, starter in there and charged me $950. These guys are crooks, i will NEVER go back read more

Unfortunately, this business just moved its operations to the end of my street. One snowy day, I was walking down the street with my dog minding my own business when one of the employees came out to bark at my dog and I. Their staff hadn't cleared the sidewalks of the snow and so when I cut through the parking lot to make my way to the street I live on (which has no sidewalks) some mean lady couldn't help herself; she bolted out of one of the cars they were repairing to reprimand me and my 13 lb. dog that were just minding our own business. These are the same people that test the cars they are repairing up and down my street all day long, but cannot find it in their heart to speak to their neighbors with a modicum of respect. Despite the convenience, we will not be taking our cars to Denver's Quality Automotive. read more

Don't let the 4.7 stars here fool you like they did for me! See some of the other 1-star reviews if you don't want a sugar-coated false reality of this place. Prior to my first visit (I live nearby), I talked with their owner Tom over the phone. He was a nice guy and I mentioned that the repair was time sensitive, and I gave them all the codes and symptoms for why my check engine light was on. He mentioned he too has a Jeep Wrangler and told me he'd seen this same problem pop up w/ Jeeps from time to time and they'd have no problem getting my car back in working order by Friday for a family trip I had planned to Steamboat Springs if that was in fact the issue. I drop my car off at 4pm on a Tuesday...Wednesday goes by, no call. Thursday goes by, no call. Friday morning...I finally just call them. They still haven't completed the simple $100 diagnostic to figure out why my check engine light is on. My car only has 42k miles on it, it's not a beater or a discontinued model or anything. After apparently 3 hrs of working on my car w/out calling or updating me once, they came to an uncertain conclusion that replacing my cam shaft position sensor "might" take care of the issue, something I discovered on my own in 15 min reading a Jeep forum online. They tell me they're "fairly certain" they can get my check engine light off by replacing both cam shaft position sensors, which they quoted me $750 for. The week before, Pep Boys diagnosed this same issue while I was in for an oil change and quoted me just $480 for the same job, almost half the price. Quality Auto Care's response to this was, "well, they must pay their guys a lot less or something." I was not going to pay $750 for something they "think" might resolve the issue after leaving my car with them for 3 days just to be in the same spot I was in before dropping my car off with them. On top of all this, they still wanted to charge me $100 for the diagnostic test...isn't the point of a diagnostic to get a diagnosis? They couldn;t confidently tell me what the issue was and were recommending surgery for what could just be a bruise w/ no assurance that they'd credit me for the repair if it didn't end up resolving the issue. I picked up my car and they agreed to waive any charges and let me walk from this poor experience in which they honestly made me feel like I was being an unreasonable customer throughout this process. 3 wasted days without my car, no new conclusion or information. The communication of this place is nothing short of horrendous with zero updates along the way, not even a single phone call. Their lack of confidence with their diagnosis makes me question their skills over there, and the sign out front "hiring experienced technicians" may be evidence to their current shortage. Top top it all off, when I came to pick up the car, they sent me home with the technician notes and work order for somebody else's Dodge Journey, not my Jeep. I'm sure that customer will get my notes and be disappointed as well. What a terrible first impression. I'll be posting this on Yelp/FB/BBB to help others avoid falling into this same trap of quickly glancing over only the positive reviews on Google. Avoid at all costs read more

There are some really nice guys working at this shop. My frustration is due to the lack of finishing up what they started and the time frames they quote. I needed to have a trunk door motor replaced on my SUV which didn't work (when you press a button on the keys, it opens or closes the trunk). They replaced it a few months ago, but didn't put the panel back on properly. I didn't notice immediately as I don't spend much time in my trunk. They worked on it today. Didn't finish. Some clip got broken, now the panel has to be replaced. But here's the worst part. When you tell a customer that the service will take 45 min to 1 hour, you cannot expect a person to be ok waiting for over 3! Just quote 3 hours to start with and then over-deliver by having it done in 1 hour. Also, if you get a phone call to check on the status of the car, do not quote 15 minutes to finish if it will take another hour or more. The guys who worked on my car were very nice and polite and tried to help. The front office guy was helpful as well. Even went so far as to adjust a misquoted price. But the lack of communication between the people who work here ended up causing me to lose several additional hours which I did not have arranged for. And now, I will need to go back again for however long to get the panel. read more

I had just bought a car and wanted it checked on a Saturday morning. Every place i called couldn't fit me in. I called Denver quality auto and John got me in within an hour and they were even busy. These guys are super professional and up front. They knew I had concerns and addressed them with me. Every single concern i had was addressed. They even brought me back to the garage to ease my worries. Honest shop. First time here and will be coming back. Very fair price too. Id give this place more than 5 if it was allowed. read more

They take really good care of the their customers. They were able to fit me and fix my tire. They were honest that it could be repaired and didn't need to be replaced which I have experienced at other places. They built a sense of trust and will definitely come back. read more

What an AMAZING company to do business with!!Their customer service is truly superb! They fixed MAJOR issues I had with my car in a very timely and cost efficient manner but what stands out is how they treat their customers! They called and texted me every step of the way and even gave me a ride home and picked me up once my car was fixed! Great company that has earned my trust and a customer for life! read more

Deven and his crew at Quality Automotive are top notch. They will talk you through anything you are dealing with, give you their honest opinion and try to give you the best price they can. There skills are second to none and it's great having a mechanic that will shoot it to you straight and not try to sell you on blinker fluid. Go see them if you have an issue or just need regular maintenance. read more

Brought in for an oil change and asked about a rattling noise I had been hearing. They said it was loose heat shielding and charged me $76 to diagnose and "re-attach" it.... I can still hear the noise. They also recommended a bunch of unnecessary extra work that thankfully I declined. read more

If you own a car this is where you should take it for maintenance. period. They put a new catalytic converter on for me. Within a week the part failed. I went back expecting to have to fight about it. PAY ATTENTION HERE - They fixed the issue at no cost to me, they got me a rental car and they were kind and helpful. THEY STOOD BEHIND THEIR WORK. James was excellent on keeping me informed. I am very very happy with this establishment. read more

This place is a rip-off! I had my truck in there about 18 months ago and got great service, great pricing. I had to take it back in last week and get some more work done. It was super expensive for the little ammount of work that got done and today the check engine light came back on. The guy tried charging me $99 to run diagnostics (for something that was part of last weeks problem). I dont mind paying for a good mechanic as I believe they're worth their weight in gold. However, I will not take my vehicles back there and I recommend to everybody to stay far away read more

My car broke down on the side of the road last Monday morning and this was one of the shops that AAA recommended. I had my car towed there. I received a call when the shop opened saying that they received my car and they will look at it as soon as they take care of their scheduled appointments for the day. 45 minutes later I received a call telling me what was wrong with my car, I needed a new clutch. They said they would need until at least Wednesday that week. I received a call Tuesday afternoon that my car was ready! I also love that this shop has a 2 year warranty! I will be bringing my car back! read more

Classic scam on a young female story... came back for a pre-road trip inspection thinking there wouldn't be anything wrong since my reliable mechanic had just looked at it a few months prior. They come back to tell me that my car needs FOUR THOUSAND dollars worth of work on it. I bring it back to my trusted mechanic who could not find ONE thing on their extensive list wrong with my. Frustrated, I call them to see what the deal was. The man (Stacey?)on the other end gets defensive and second guesses my second opinion. Proceeds to try to explain it by just saying he trusts his mechanic. I went through that list with my guy and saw with my own eyes that literally none of those claims was true. Like that my oil tank was leaking when really I just spilled a little when pouring or that my serpentine belt was cracked and couldn't see any damage. When I called I got no sort of reassuring explanation or apology for terrifying me that my car wouldn't make the 2,000-mile road trip. I felt like I was being cheated and taken advantage of for being a seeming nieve girl that wouldn't investigate. They lost a potential long-term customer. Had the guy on the phone being more willing to hear me out, not be defensive as a first response, or offer an apology I would be feeling a little different. AND my car made the trip in perfect shape. read more

I had driven up to Lafayette to see a friend, next morning my car wasn't starting. I got my car towed here on short notice, no appointment. I told them it was the starter, and they did a diagnostic. They confirmed it was the starter but also found that the serp belt was severely cracked. Later I find out my car has a tracker on it (that was put on without my knowledge), but they went through and did a check for me. They also said that if I find another one that they would take it off for me without charge. They have been nothing but amazing. They are gonna be my new long term mechanic read more

I really appreciate the service i had done recently. Our Highlander just wasn't the same after running over a mounted tire on the highway. After another shop replaced the damaged exhaust system, we were still hearing noises. The mechanic was great and found a damaged part that was previously overlooked. Then we had to deal with my insurance company for a supplement payout. Tom was patient throughout while my insurance company was dropping the ball. I feel that the staff did a great job communicating status of repair and determined to get to the bottom of my issue. Then they followed up a few days after to make sure i was all set. Thanks Tom and the Crew! read more

This place is amazing!!! They were super helpful in figuring out what was wrong with my car and didn't even charge me when it was very basic after doing a thorough inspection!!! I will only use them from now on read more

Where do I even begin...so on a random Monday in the middle of May we found ourselves with a dead car right on the day we were supposed to move to Colorado Springs from Wheat Ridge. We looked up the closest car shop, this one came up, the reviews looked fine (now I see that the good reviews have been bought OBVIOUSLY). We were off to a great start. So some weeks go by and we don't hear from anyone, we stopped by the shop to talk to the owner. He discussed the condition of the car with us, told us he was ordering the parts needed. We said ok, just get it running. More weeks go by, I don't hear anything. I call the shop, talk to the owner, he says "let me get your number and I'll have our mechanic call you back". Never got a call back. More weeks go by-we're at 3 months at this point-I called and again same thing happens. We were promised a call back and the owner won't talk. It became apparent that no one had the guts to tell the truth=they could not fix it. It was just a constant run around. It would have been fine if the owner had been upfront from day 1 or even day 7 but no...just lies and cowardice for 3 MONTHS. We just had to resort to having the car towed to our home in Colorado Springs. We took it to its dealership and its repaired in a week.... but that's not all! When we opened the hood, tools had been left on the engine, there was water damage in the roof interior and leather seats, and a whole list of broken things that were not broken before. A disgrace. It was treated like some experiment, not like someone's property. You have been warned. read more

I initially had an okay experience here when I brought my car in for an oil change and check up, but when I came back for another service it was a completely different experience. I made an appointment and was told by the owner that it would take 20-30 minutes. This was important because I was bringing my car in during my lunch hour in the middle of the work day - after 40 minutes passed, I went in to check on my car and they hadn't even started the service and didn't know how long it would be. When I explained I can't wait much longer because I needed to get back to work, they become hostile and told me they never said 20-30 minutes, it would at least take an hour. I then reiterated I had confirmed multiple times (on the phone and in person) how long it would take because this was important, they denied everything. They were extremely rude and condescending and acted like I was crazy. Don't take your money to these jerks who treat their customers like shit and talk down to women. read more

These guys are awesome. Fast, friendly, and complete service. They fixed my car up good as new, even cleaned and vacuumed the inside. The best part was I called to get the receipt for the fix several months later and they emailed me one within minutes. Kelly was fantastic throughout the whole process. Great job! read more