The ladies at the register took the time to add my copay coupon. This saved me 100 dollars. The…read moreteam effort was amazing!!!

Were I able to assign a lower "star" that would most certainly be the selection I'd make…read more After researching to see If I could get a Walk-in Covid booster at this store I stopped by on my way between errands to do so. When entering through the front door I noted the store seemed devoid of people. In particular? There were zero employees in evidence, and? Though I did call out multiple times no one answered. It crossed my mind there could be something amiss going on, but decided to walk around the left interior perimeter of the store to arrive at the pharmacy. There was a solitary woman standing at the counter and from recalling at minimum 4 or 5 employees behind the counter doing various "I look busy" type actions. I noted there was plenty of very visible signage there welcoming guests to their walk-in, no appointment necessary appointments. well, good. I waited at least 15 minutes. In that time not one single person behind the counter, acknowledged my presence in their store. nor did anyone ask if I might need some help or to suggest that they're busy but would be with me shortly... nothing. The woman in front of me was the only other guest there. So, no lines nor hoards of people waiting for service, nor booster shots (thankfully!) A young man did approach the counter, mumbling, admitting he still hadn't fixed "the issue for her yet. He left the counter again, then at length returned and gave her a bag. To her dismay and annoyance, it was the wrong person's meds. Thankfully, she noticed it. My turn. I stated I wanted a walk-in COVID19 booster and was told after asking if I'd made an appointment (What??!??) I could not have one. I suggested he might read the very prominent signage contradicting his message to me. He waved his hand and said they had changed that policy and that I couldn't have one even though I was the only person standing there. I asked if they had the meds? Yes. Was the person who administered the shot present on the property? Yes. This genius told me I must go home and call them to make an appointment for the next day even though I was standing there right now ready and willing to have this done with all my paperwork and my everything that I needed to have the booster done. The guy I was speaking with called "Joe" or whoever it was busy in the back twiddling too in the back and asked , "Can SHE get a booster shot?" Loudly . Just as loudly? Joe quipped rudely, " NO! She can't. Please understand there weren't lines of people. I was the only other customer in the Pharmacy department. I gave up, and shook my head looked at them incredulously and left. I checked the current info online today and even today it still indicates that I can be a walk-in guest to receive a booster shot and do not have to make an appointment. Don't waste your time folks. This is nonsense, utter nonsense.

Consistent and ongoing issues with pharmacy manager. She's always got an attitude and yesterday…read morejust as I got up to drive through window my once ready medications were cancelled with no explanation given. My wife went up later and spoke to another tech (who was absolutely wonderful-Danielle) and she said she doesn't know why they were cancelled. My wife told her I know why- it's the lady in drive through as she's a real problem because she apparently doesn't like my family for some reason. Danielle said she would take care of us and in 5 minutes I had the meds I needed. She needs to go. It should be illegal to cancel medications just because you hate our name or something. This isn't the first time. It's repeated regularly each time we have to dea with her there's a problem with our meds.

The pharmacy staff seems to be busting their butts to get prescriptions filled but he lackadaisical…read morepharmacy tech with the long dark hair could use some customer service skills. She's yawned and stretched and just her entire demeanor is unpleasant. I don't think she knows how to smile. Stressed or not put in some effort to not look so annoyed.

What could improve? If the price you get charged at the checkout, is the same as posted in the isle…read morewhere I got the product. This has happened to me 4-5 times over the past several years. I continue to go there since the manager has always corrects the error. Wondering how many people don't notice or just don't want to argue over $1.00-1.50. Be careful out there.

I was on hold for over 15 minutes waiting for someone to pick up in the pharmacy. When she did she…read morewas unnecessarily rude and condensending. She said she had over 80 patients in front of me. I cant stand this witch. Please bring Steve back. All my experiences were good until late. Clearly, more competent help is needed. Should we start petitioning at this point?

The prescrition AI phone system is Very confusing and Un helpfull…read more It reads all prescriptions and only want us to say refill all or just name one... Out of 9 active prescriptions if you only need 5 it wont let you select. Its the Worst AI prescription system. Always have to request a call back from a Human The System is not guest friendly...

Wonderful experience every time at the pharmacy. Everyone polite. Pick up inside is a little tricky…read morebecause you have to use computer screen before you get a live person

12345 SAINT CHARLES ROCK RD, Bridgeton The pharmacy…read moreconsistently closes down unannounced for the day. This time it's been for two days straight. I've been waiting for my antibiotic for those two days. The short pharmacy hours are ridiculous. Closing at 6PM? Ridiculous!

12345 St Charles Rock Rd, Bridgeton, MO 63044…read more I have used Walgreens pharmacy for over 25 years. Each time it is worse and worse. I had a prescription called in 1/29 in the early afternoon. I received a text asking if i want perscription filled , i answered yes. Five hours later it stated it was in the process of filling. today 1/30 at 7:00 pm, no notification. I called the pharmacy reached the digital operator and no prescription found. I requested a live person. they quickly picked up the phone and without saying anything put me on hold. This occurred 9 times in a row, finally they picked up and was not pleased to do so. I asked why they continuously put me on hold without a word 9 times and that it was ridiculous. he asked for my information, gave name dob, he again was short. I asked for the manager, he said he was the manager, Mike. I expressed again how ridiculous his customer service was and he hung up on me. So now, it is the weekend, i cannot ask the doctor to send my prescription elsewhere. I assume this is one of the reasons why Walgreens is doing so poorly. If i do not have any activity by Monday, i will be switching all my services to Amazon pharmacy, I bet I don't have this type of terrible customer customer service with them.

I like the 24hr option and open on holidays Very reliable to take advantage of during the summer…read morecoming

The customer service never improves! I only come because it's so close to my home…read more I picked up an order today not correct, no receipt, and the female lied to my husband stating she put the receipt in the bag. Husband believed her and when he brought it home no receipt. I called spoke to a manager, Isiah, who kept saying Walmart. I told him the situation, then I was transferred to the female manager on duty. Isiah doesn't know her name he says, he just started a week ago. Female manager told me on the phone my husband was a liar and she never told him she put it in the bag. I had to drive back up to get the receipt and since they already closed out, they had to return it and have me repurchase everything.

Awesome place to get my druuugggzzz... Uh, I mean my medicine…read more Not as big as Walgreen but not as obnoxious either. The employees are fairly nice and knowledgeable too. For whatever reason if I went to Walgreens down the road for one of my two prescriptions, it would have cost about $100+ but it was only $17 at the Medicine Shoppe. (Am I the only one who secretly thinks "shoppeeeeyy" when I read their name? lol.) Oh and-- They're closed on Sundays! Normally open M-F 9am-6pm and Sat 9am-1pm. No hours posted on Yelp so just wanted to provide that. Lots of parking spots too and I can walk there from my house. Doesn't get any better!

They used to be super amazing; however, they don't have correct information about prescriptions. I…read morehad two prescriptions they said they couldn't get in stock over a year ago. They pick and choose who and what they want to help. I had them forget to refill and deliver, and they don't even know your name while on the phone. I used them for many years, and when they had the nerve to call me a different name, it solidified the end of the relationship. I dont know why small businesses become so ignorant, but they are.

I stopped in here on a Friday evening to pick up a few things. The store was well-stocked. It was…read moreeasy to find what I was looking for. The staff was helpful and friendly and opened up a second checkout lane when the line got long. There is plenty of parking in their private parking lot.

Hi, I have been a Walgreens customer since 2001. The staff…read moreis usually really helpful and friendly. But what happened yesterday really made me angry. I came to the pharmacy to pick up one prescription, it was exactly 1:30 PM. I didn't know It's a lunch break but the window was still open and there were no other customers behind me. The pharmacy technician told me to come back later and close the window in front of my eyes. And there were 2 other technicians there, it would give her just a minute to give me my prescription. I would never close the window in front of the customer. It was very disrespectful.