I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

The tech came out as promised and worked until the problem was resolved. He stayed until the…read morecentral air was repaired and up and cooling properly.

what an awesome experience I had with the technician he was so kind and got the job done with no…read moreproblems. We were so pleased with his performance. Yay for Johnny G.

So far two fantastic experiences. First one they spent a couple hours trying to diagnose my…read morefurnace acting up. Turns out it was my air filter being too restrictive. Tried to tune the furnace anyway to accommodate it, which was actually kind of fun to watch all the different ways it could be done. No other HVAC technician I've ever worked with before has done that. A/C maintenance went great too. First company I've ever hired that didn't try to sell me an entirely new unit just due to a faulty capacitor. Even gave me the model number of the capacitor to replace if I want to save money and do it myself (I'm reasonably handy so it's something I'd probably do). I'll be using them for as long as they give great service!

Brandon was great. Our AC wasnt working right due to something falling on it and we were able to…read moreget it going up and running again in a short amount of time. He even helped by checking on the condition of the other parts that could be an issue with my model and even showed me how to clean the air con. Above and beyond and was incredibly friendly as well. The supporting staff was also nice as well. Service for cost was amazing. I definitely foresee myself being a repeat customer and would recommend this company to others.

I have had the best experience with your company from start to finish. From installing a new…read morefurnace and air conditioner, to coming out for yearly inspections, you guys have been great. When I originally received my estimate for the new systems, the knowledge and honesty were appreciated. The installers were great, the service guy that comes out is very respectful kind and knows what he's doing. The girls in the office are also kind and helpful. I have nothing but high ratings for your company. Thank you!!

We needed a second quote and we asked Pure Climate to help us address an AC unit that stopped…read moreworking. Communication was frequent via text and the the tech was on time. Chris was very professional and thorough in troubleshooting the issue. He got the unit back up and running, without needing to replace parts, saving us $1,500 from the previous quote. He also pointed out that coils were caked with dirt and debris on both units and needed a heavy cleaning. For an additional fee, he did for us helping to increase the life of the units. Chris finished with an overview of the services provided and shared an HVAC service plan they offer to ensure the furnaces and AC units run optimally. Outstanding service and thank you!

Jason came out and tuned my AC and answered all my questions. Affordable, professional and…read morerespectful

I had Chappel out last October to give me a price to fix a bunch of problems on a Spacepak…read moreinstallation that a previous contractor had incurred? Dwight came out and gave me a fair price. The people that came out from Chappel were Philip who is the owner and Alex, (technician), and Brad ,(Certified Spacepak Technician). I had Chappel out last Thursday and Friday and today. The Owner, Brad, and Alex all were great people and all of them did an excellent job! My Spacepak was reinstalled correctly, The return was installed to a larger and correct size, 4 new supplies were installed, 2 new refridgerant lines were added and repaired. The first contractor who I hired to originally install the new Spacepak didn't do any of the things that Spacepak requires. Brad, Alex, and Philip did a great job and I would highly recommend Chappell Heating and Colling for any HVAC work and specifically for Spacepak work! Great Job everyone!

They snapped a pvc pipe while installing. Once I finally realized the snapped pipe, they proceeded…read moreto say I snapped it and they refused to fix it. Owner gave a bunch of attitude and is a jerk to customers. Highly advise to stay away from this company

Jeromy was ultra knowledgeable and gave excellent recommendations that we needed! Scheduling was…read moreeasy and dependable; outstanding communications made it perfect. The guys were careful moving large heavy furnaces through our narrow hallway. At the completion, the furnace room was spic and span cleaned up, a nice treat. We also subscribed to their economical maintenance package, which will make our lives purr along in the future. Thank you Jeromy and Angel!

I had a pretty brutal few days with basement flooding and onestop was very dillegent about follow…read moreup and communication. I believe they really care about their commitment to customers and their craft. Thank you!

Midwest Comfort just installed a new furnace and AC unit for me . I couldn't be more satisfied…read more Mark came over and did a proper evaluation on how to size my units. They installed the units quickly since hot weather was approaching. Mark and Leo did an excellent job . They also went into my crawl and advised me in proper damper set up for winter and summer. New units working perfectly . These guys are nice, friendly and really want to make sure you are comfortable. When they were done everything was spotless . And I need to mention, the price was very reasonable . Highly recommended!!

Jeff replaced two parts in the furnace, and informed me that the filters I was using were…read morerestricting the airflow too much. He also informed me that the unit I bought 15 years ago from a different company is too big for my house so he adjust the gas burners so I don't over heat my unit. He was VERY good and carefully explained everything. Thank you Jeff! Today I had a motor replaced by Leo and once again the service was great and I renewed my service plan agreement.

Of all the companies I reached out to, they were the only ones that could commit to somebody the…read moresame day and so I went with them. Ross was prompt and friendly and the pricing was very fair. Definitely recommend them to anyone else looking for HVAC Service.

Absolutely excellent service! Ross was patient and thorough…read morein working on our older washer & dryer. He worked hard to identify the issues, and gave us a quote by the end of the day as to what the replacement parts would cost. Once the parts were in, he returned and completed the project. We later had a few new issues and he scheduled a time to return. The issues were 100% due to the age of our machines and were unrelated to the work he did. He gave us a few suggestions and we are very pleased with the results. Very highly recommended!