DPM Mark Costopoulos has been taking care of my feet for years…read more He's fantastic, always takes the time to explain If you need any kind of care for your feet, please give their office a call and book an appointment

Kelly at the front desk is fantastic Smart and funny…read more Daisy that helps in the room with Dr is very sweet and helpful And of course Dr Costopoulos has the magic touch. Did not feel any pain at all Highly Recommend Great Location and easy Parking

It has a very long wait time and has minimal service but the people are nice. I was sitting there…read morefor an hour and 40 minutes were just waiting.

I called for an appointment and gave my insurance information. I got an appointment day and time,…read morearrived. However the front desk told me that the doctor actually does not accept my insurance. I wasted time preparing and driving all the way there, only to be turned away. Where is the professionalism of this office? I do not recommend it to anyone...

Nice doctor and staff, very clean office, knowledgeable doctor who is good with people. Short wait…read moretimes, we appreciate the professionalism of the doctor and office. Highly recommend for anyone looking for a podiatrist! This office is ran like a well oiled machine.

I've going in there for years.. never really had too bad of a problem. I Just recently reached…read moreout to them ask some questions. Extremely rude! To the point, I don't wanna go back there!!! The procedures I had there were supposed to stop me from ever having an ingrown toenail again on either side. Yeah, I've been having to deal with that for years. It never went away if anything its worse now. Since then, that place is just left a real bitter Memory of them.

I loved the way Dr. PAOLETTI made my feet feel after dealing with ingrown toenails . And his staff…read moreis very Professional and Caring.

Robert is so good at what he does. He and his staff are awesome to deal with. I had a few issues…read moreto deal with and all were taken care of. I most certainly recommend them.

I've had ongoing issues with this office's communication and billing processes. I paid $200 out of…read morepocket for custom orthotics after being told the office would submit the claim to my insurance so I could be partially reimbursed. However, my insurance never received anything, and the office has not provided any paperwork I can use to file the claim myself (when I asked, they refused). The front desk couldn't help, the manager was unavailable, and I was repeatedly told different things. Even when I spoke directly with Dr. Darragh, promises were made (he claimed to be very behind on billing), but nothing happened. It's been extremely frustrating, and now I'm past my insurance's filing deadline with no documentation. The medical care itself was fine, but the administrative side has been disorganized and unhelpful. It's clear that once Dr. Darragh has your money, there's no incentive for him to submit to insurance on your behalf. I would caution anyone considering this office to be aware of the significant communication and billing issues.

Appreciate doctor Darragh calling me and explaining reason for some issues that occurred at the…read moreoffice. Doctor Darragh cares about his patients and tries to provide best care.

Dr was great! Solved the problem. Follow up very good! staff…read morewere very friendly. My new foot Doctor for sure.

If I could give leas than a 1 star I would! Inconsiderate around schedules - had appt scheduled…read morefor college break - called day of to cancel due to emergency, ok that happens. Rescheduled for end of break (cutting close in case needed any FU or issues with procedure), confirmation call the day before - showed up early for appt, no one in the office. Called and texted for over an hour, can't find the doctor and no idea what happened. Text 2 days later to ask if we wanted to reschedule with no reason given for the no show! Went to South Bay Podiatry, they were amazing and got us in as promised and FU has been great.

This review is LONG overdue, but here I am! And I'm about this surgeon!…read more Dr. Cha did my ankle surgery in 2024 after a soccer injury left me with multiple ruptured ligaments, and I truly could not have had a better experience. From the beginning, I felt like I was diagnosed properly and knew exactly what needed to be done. The surgery went incredibly well, my recovery was much faster than I expected, and anytime I had a question or concern, he addressed it directly and honestly. His staff is also amazing and made the entire process so much easier. Also, kind of a weird thing to include in a review, but I get compliments on my scar ALL the time. It is barely noticeable, which I feel like deserves some recognition considering he had to put my ankle back together. Lol! As for Dr. Cha himself, if you're looking for warm and fuzzy, that may not exactly be the description. He has a very dry personality and sense of humor, which I personally found hilarious. I thought his personality was great! But more importantly, I found him to be excellent and knowledgeable surgeon! I trusted him completely (which says a lot since typically pretty skeptical of just about everyone.) And because apparently ankle surgery wasn't enough excitement, while I was there I also had him make me custom orthotics. Nothing makes you feel 800yo quite like being excited about orthotics, but I have to admit they have been LIFE CHANGING. I've recommended Dr. Cha to basically everyone I know who has a foot or ankle issue, and I'll continue to. Hopefully I never need another ankle surgery, but if I did, I wouldn't hesitate to go back to him. :)

Dr. Cha took care of my Jones fracture. He was very clear,…read moreprovided options and gave me precise indications of what to expect and how to look after my injury. Following his instructions was easy. His team also deserves a strong endorsement.

I called this clinic in advance specifically to confirm that they accepted my PPO insurance and was…read moretold that they did. I then brought in my 20-month-old son, who was running an extremely high fever and was visibly miserable, crying, and clearly in need of medical attention. Instead of checking my insurance immediately, the front-desk staff had me complete approximately 15 pages of new-patient paperwork. After I finished everything and waited another 15 minutes, I was finally told that the clinic was not in network with my insurance. This was incredibly frustrating and upsetting because insurance coverage was the very first question I asked before coming in. My sick toddler and I lost valuable time when he needed to be seen as quickly as possible. It would have taken only a few minutes to verify the insurance before requiring me to complete extensive paperwork. Perhaps the doctor provides excellent care, but the staff needs better training on how to handle urgent situations involving young, sick children. There was no sense of urgency, compassion, or respect for our time. Based on this experience, I would not recommend bringing your child here as a new patient without independently confirming your insurance coverage first.

Dr. Paul's team was so gracious and kind when I came in with Vertigo, something I have never…read moreexperienced before. Everyone was overly accommodating and allowed me to stay for quite some time while the medication I was given settled. Dr. Paul also got me into the ENT within days due to his connections which I was so thankful for. We've been to Dr. Paul's many times for our family's urgent care needs and I was so grateful for their most recent help during a horrible experience with Vertigo. Thank you Dr. Paul and team.

I saw Dr. Briskin last year for minor foot pain. The appointment itself was fine, he recommended…read morephysical therapy and custom orthotics. Since my insurance covers one pair of orthotics every two years I agreed. A coworker in the same union with the exact same insurance plan had previously received full coverage for orthotics through this office, so I had no reason to expect an issue. When I received my bill, the orthotics were not fully covered. I first contacted my insurance company to verify my benefits, and they confirmed my coverage. I then contacted the billing department, where I was told they would reach out to my insurance. Instead, I continued receiving the same bill with no explanation. This cycle went on for a year. Believing it was a coding issue, I began calling the doctor's office directly because I needed the claim corrected and resubmitted. I left multiple messages and eventually spoke with a medical assistant who said they would look into it. The only result was another bill for the exact same amount. After that, every time I called the office and specifically asked to speak with the medical assistant, I was transferred to billing instead. Eventually, the office stopped taking my calls altogether. The only callback I received was from someone in billing who was extremely rude and repeatedly insisted the balance was my responsibility. He eventually suggested a three-way call with my insurance company. During that call, my insurance representative stated that the claim contained coding errors and that additional information from the doctor's office was needed for the claim to be processed correctly. They even commented that the coding "made no sense." Because billing could not correct the medical coding, both the billing representative and my insurance company instructed me to contact the doctor's office. Unfortunately, the office has continued to ignore my calls and messages. It has now been weeks without any response. When I contacted my insurance again to ask how to file a complaint, I was told I would need to appeal the claim, but I was now outside the 180-day appeal window and would probably be denied. They also informed me they had no record of the billing department ever contacting them, despite my being repeatedly told that they would. While my appointment with Dr. Briskin itself was uneventful, the complete lack of follow-up, poor communication, refusal to address what appears to be a coding error, and the dismissive treatment from the office and billing departments have been beyond frustrating. What should have been a simple billing correction turned into a year-long ordeal where I was repeatedly ignored, passed around, and left to fix a problem that was not of my making. The fact that the office allowed this situation to drag on for so long, then stopped responding entirely, is completely unacceptable. I have never experienced this level of disregard from a medical office before. A practice should not only provide care during an appointment but also take responsibility when issues arise afterward. Instead, I was left feeling dismissed and abandoned over a problem their own billing process created. I sincerely hope others think twice before trusting this office. No patient should have to spend over a year fighting just to get a simple insurance issue corrected. This has been an incredibly stressful and exhausting experience, and I would not recommend this practice to anyone.

Over the past years Dr. Briskin has treated my Planter Fascists. I have always received the…read moreinserts that I needed. This last visit, I was told by his office staff that my insurance would not pay for them. Now I have always had the same insurance, so I contacted my insurance company and they said the lady in the office put down the wrong code and to have her change it. I tried calling his office several times and they would not speak to me. I had the insurance people call instead, and the lady would not take their call. Bottom line now I am going to find a new Podiatrist. So sad, because I really like this doctor. Dr. Briskin's office staff is inefficient. Penny L.