DPM Mark Costopoulos has been taking care of my feet for years…read more He's fantastic, always takes the time to explain If you need any kind of care for your feet, please give their office a call and book an appointment

Kelly at the front desk is fantastic Smart and funny…read more Daisy that helps in the room with Dr is very sweet and helpful And of course Dr Costopoulos has the magic touch. Did not feel any pain at all Highly Recommend Great Location and easy Parking

It has a very long wait time and has minimal service but the people are nice. I was sitting there…read morefor an hour and 40 minutes were just waiting.

I called for an appointment and gave my insurance information. I got an appointment day and time,…read morearrived. However the front desk told me that the doctor actually does not accept my insurance. I wasted time preparing and driving all the way there, only to be turned away. Where is the professionalism of this office? I do not recommend it to anyone...

Nice doctor and staff, very clean office, knowledgeable doctor who is good with people. Short wait…read moretimes, we appreciate the professionalism of the doctor and office. Highly recommend for anyone looking for a podiatrist! This office is ran like a well oiled machine.

My first experience with Dr. Ball was excellent. He took the time to answer my questions and…read moreconcerns. He prescribed me some medication that needed a specialized pharmacy to deliver to me since they are located out of my area. He had gave me their number to call the next day to confirm delivery. Within a few hours, the pharmacy reached out to me and confirmed delivery for Monday, since it was a Friday. The staff at the office was on top of their job. Making the appointment was easy, and I didn't wait long in the lobby for my appointment.

Podiatrist And a amazing one at that. The total care quality was far beyond then what I expected…read moreand I couldn't be happier with it. I was in and out with both of my big toes having been surgically preformed on and I was giving all instructions and materials I'll be needing while home during the healing duration time. Thank you so much.

Dr. Ball was the most disrespectful provider I have ever seen. Not only was the care terrible, but…read morethe custom orthotics, (which were very expensive) were so poorly made that another podiatrist shook her head at the quality. I took my partner to my second appointment with Dr. Ball to make sure I was not overreacting to his behavior. My partner agreed that he was very condescending. When I asked a question about my x-rays, he literally said to me, "You're not a radiologist." I didn't know Dr. Ball was either! Thought he was a podiatrist... Went to a different podiatrist with copies of the x-rays (as they do not provide a CD or have an online system so I can share the results). She explained in great detail all the parts of my feet that had issues. Per Dr. Ball, the only thing wrong with my feet was that my Achille's tendon was too tight. Nah, dude, there were so many things wrong. I told him that a previous podiatrist had told me that I had broken my foot. He told me he saw no evidence of a fracture, even after he re-reviewed the images. This new podiatrist right away told me about the break and pointed out how and why she knew it was broken at some point. The office staff (besides Rebecca) were some of the most unprofessional assistants I have encountered in health care. I could not speak with the provider, even though the plan of care he gave for me (a stretch and a boot to further stretch the Achille's tendon) were causing me more pain. Took months to get refunded money, even though I told the front office person that I had met my deductible. TL/DR: if you actually want care for a foot issue, go somewhere else.

I've had ongoing issues with this office's communication and billing processes. I paid $200 out of…read morepocket for custom orthotics after being told the office would submit the claim to my insurance so I could be partially reimbursed. However, my insurance never received anything, and the office has not provided any paperwork I can use to file the claim myself (when I asked, they refused). The front desk couldn't help, the manager was unavailable, and I was repeatedly told different things. Even when I spoke directly with Dr. Darragh, promises were made (he claimed to be very behind on billing), but nothing happened. It's been extremely frustrating, and now I'm past my insurance's filing deadline with no documentation. The medical care itself was fine, but the administrative side has been disorganized and unhelpful. It's clear that once Dr. Darragh has your money, there's no incentive for him to submit to insurance on your behalf. I would caution anyone considering this office to be aware of the significant communication and billing issues.

Appreciate doctor Darragh calling me and explaining reason for some issues that occurred at the…read moreoffice. Doctor Darragh cares about his patients and tries to provide best care.

Dr was great! Solved the problem. Follow up very good! staff…read morewere very friendly. My new foot Doctor for sure.

If I could give leas than a 1 star I would! Inconsiderate around schedules - had appt scheduled…read morefor college break - called day of to cancel due to emergency, ok that happens. Rescheduled for end of break (cutting close in case needed any FU or issues with procedure), confirmation call the day before - showed up early for appt, no one in the office. Called and texted for over an hour, can't find the doctor and no idea what happened. Text 2 days later to ask if we wanted to reschedule with no reason given for the no show! Went to South Bay Podiatry, they were amazing and got us in as promised and FU has been great.

Dr. Cha is a great doctor who truly knows his craft. I recently fractured my toe while riding a…read moremotorcycle and he has been incredibly proactive over the past few months helping the toe to heal and offering helpful guidance. He is very knowledgeable, takes care of things quickly, and found a number of additional ways to support my foot. I appreciate his friendly demeanor and attentiveness to detail. I couldn't imagine finding another podiatrist with more expertise than he has. Definitely recommend!

I am disappointed with the care that I have been receiving from Dr. Cha. I feel he only focuses on…read morehis agenda and not the patient's. He has until late, paid little attention to all key injuries I'm dealing with. An accident caused my 2nd metatarsal to fracture along with a few other areas of my foot and ankle to become injured and very painful. The first several visits he was only concerned about the fracture, which has been healing all along excellently. Only until the 4th or 5th visit and my ongoing questions about pain around other areas of my foot has he suggesting a MRI, thinking now that maybe I may have had a hairline fracture to other areas. A good Dr. knows he or she is in the business of people care. Dr. Cha seems to have tunnel vision, doesn't always listen to patients, can be curt and dismissive. I cannot offer a positive review of his care.

Dr. Paul's team was so gracious and kind when I came in with Vertigo, something I have never…read moreexperienced before. Everyone was overly accommodating and allowed me to stay for quite some time while the medication I was given settled. Dr. Paul also got me into the ENT within days due to his connections which I was so thankful for. We've been to Dr. Paul's many times for our family's urgent care needs and I was so grateful for their most recent help during a horrible experience with Vertigo. Thank you Dr. Paul and team.

Love coming to Dr Paul's because you know you're going to be seen by a Dr, and not just any type of…read moreDr, an ER Dr. So he's seen everything and anything walk thru the hospital doors before. Not just an urgent care NP or PA or random family med Dr or whomever is on call that day etc. A legit ER doc with experience in everything! You can't beat that!

Over the past several years Dr. Briskin has treated several different podiatry related problems I…read morehave had and has resolved each condition swiftly and compassionately. My most recent experience was not being able to find a comfortable walking shoe for the longest time which prevented me from enjoying long walks. He was quick to diagnose my problem and resolved it to where I am back walking my 3 miles at a time! I am impressed with Dr. Briskin's knowledge and have all the confidence in him as well as enjoying his cheerful ways. This is one great doctor! Dianne C.

I saw Dr. Briskin last year for minor foot pain. The appointment itself was fine, he recommended…read morephysical therapy and custom orthotics. Since my insurance covers one pair of orthotics every two years I agreed. A coworker in the same union with the exact same insurance plan had previously received full coverage for orthotics through this office, so I had no reason to expect an issue. When I received my bill, the orthotics were not fully covered. I first contacted my insurance company to verify my benefits, and they confirmed my coverage. I then contacted the billing department, where I was told they would reach out to my insurance. Instead, I continued receiving the same bill with no explanation. This cycle went on for a year. Believing it was a coding issue, I began calling the doctor's office directly because I needed the claim corrected and resubmitted. I left multiple messages and eventually spoke with a medical assistant who said they would look into it. The only result was another bill for the exact same amount. After that, every time I called the office and specifically asked to speak with the medical assistant, I was transferred to billing instead. Eventually, the office stopped taking my calls altogether. The only callback I received was from someone in billing who was extremely rude and repeatedly insisted the balance was my responsibility. He eventually suggested a three-way call with my insurance company. During that call, my insurance representative stated that the claim contained coding errors and that additional information from the doctor's office was needed for the claim to be processed correctly. They even commented that the coding "made no sense." Because billing could not correct the medical coding, both the billing representative and my insurance company instructed me to contact the doctor's office. Unfortunately, the office has continued to ignore my calls and messages. It has now been weeks without any response. When I contacted my insurance again to ask how to file a complaint, I was told I would need to appeal the claim, but I was now outside the 180-day appeal window and would probably be denied. They also informed me they had no record of the billing department ever contacting them, despite my being repeatedly told that they would. While my appointment with Dr. Briskin itself was uneventful, the complete lack of follow-up, poor communication, refusal to address what appears to be a coding error, and the dismissive treatment from the office and billing departments have been beyond frustrating. What should have been a simple billing correction turned into a year-long ordeal where I was repeatedly ignored, passed around, and left to fix a problem that was not of my making. The fact that the office allowed this situation to drag on for so long, then stopped responding entirely, is completely unacceptable. I have never experienced this level of disregard from a medical office before. A practice should not only provide care during an appointment but also take responsibility when issues arise afterward. Instead, I was left feeling dismissed and abandoned over a problem their own billing process created. I sincerely hope others think twice before trusting this office. No patient should have to spend over a year fighting just to get a simple insurance issue corrected. This has been an incredibly stressful and exhausting experience, and I would not recommend this practice to anyone.