Very respectful and kind movers. Professional and careful while great packing! We highly recommend…read morethis company. Packed so well it takes time to unpack

Customer service: F Ease of rental: F…read moreQuality of units: A+ Safety: C+ Ease of finding unit on own: A+ My experience: F Happiness with the facility overall: B+ (could use an app so there's no code to memorize) I arrived just in time at 5:40pm to a locked office door. The man inside begrudgingly came and let me in, did not introduce himself at all and I still don't know his name he told me he was the only one working there for the past two weeks and he closes early because he has a 15 minute checklist that he needs to go through before he leaves. So even though the time says open until 6 PM they actually close at like 540. I'm not a complicated person I'm not a take a long time kind of guy so I was fully prepared to just sign some documents and be on my way. I knew it was close to closing time and I wasn't going to take up this man's time more than like three minutes, but instead he had to sit me down at his desk as if I was a student in trouble and proceed to dump on me about how he's the only one that's there and even though I was told by the Customer Service people over the phone to just come in to discuss a lock situation (cause you need a super special cylinder lock which they alone have the master key to which I don't find comforting at all and so I attached two of my own locks to my unit.) apparently I should have known beforehand not to listen to the Customer Service people over the phone which he proceeded to drill me about as well. At this point I had about enough and I was just wanting to move into my unit and get things started so my patience was thin and I finally cut this man off and I said "OK what do I need to do to just move in right now" and he told me that I could sit in my car out in the 110° heat and do everything online because his checklist. I was completely insulted, I went outside and started a online check-in which I would've done beforehand again had the person over the phone at Customer Service not told me to "just come in" to see if I can get the lock price ($20) removed so while I was doing this out in the 110 degree heat, the move-in special suddenly disappeared so I tried calling them, I was person number one in line and I had zero people ahead of me and Customer Service would be with me momentarily. I listened to this and sat there for 20 minutes while it told me I was number one in line and zero people ahead of me. During this time I went online to chat to Customer Service on there which to my dismay was only a basic function AI bot. ** just a quick note to companies you really need to stop putting these bots as your main point of contact and making it so impossible to get a hold of someone, these bots are nothing more than redirection hyperlinks with an algorithm meant to direct you to different parts of the website in case you're too stupid to find them on your own. If it was something I could solve on my own I would just do it. You need to stop Underestimating the everyday Customer and make it more simple to just contact a live person, and also by the way making the bot take a couple seconds before it gives iT's algorithm Answer doesn't convince us anymore that it's a Human typing out an Answer, It just infuriates us** off my soapbox. So by the time all was said and done I managed to just work around it open a new browser in incognito mode go and managed to find the promotion again, paid the stupid lock fee because, whatever at this point, and moved into my unit. Oh but I should also add before doing so, I actually had to drive away to go charge my car because this whole process took so long and I had to run the AC the whole time because the 110° heat. The facility itself is actually not bad there's a sense of creepy atmosphere after the sun goes down when you're outside but for the most part it's very secure inside, people cannot hop from one paddock to the other via the ceiling which happens at a lot of these places. this was just my personal experience and my review of it, I did decide to stay at the unit because I was very happy with overall facility I sincerely hope my experience is not your experience.

Our 2020 RV was stolen from this location in July 2024. Facility did not notify us even though they…read moredo a weekly space check. We discovered the theft in October. The on site manager was a nightmare. While waiting for the police to arrive she locked up the office and left out the back door without a word. The regional manager was helpful in the end. Anyone can drive through the "secure" gate. Just follow a car in or out. The day after our discovery the gate was wide open and NO management on site. Cameras are useless. The thieves used a Uhaul and hooked up to our vehicle with a chain and waltzed out of there. Put your own cameras and tracker inside your vehicle for extra security but definitely do NOT use this company.

1) They tried to double their rental fees on me and I had to call and negotiate it down but still…read moreraised it by around $40 1.5) when I came in they failed to have me sign their paper work and when they realized their error when I called about the price hike they said they could have thrown my belongings away. 2) They tried to sell me insurance for $69 a month 3) when I went to unload my things they were covered in rat droppings and rat urine. 4) They said they were sorry but because I didn't pay the extortionist insurance fee there was nothing they could do. The one star is that all of my stuff was there when I came back for it. So that was nice. Just, you know, covered in rat $#!+ and P!$$.

Robert at Palm Springs Car Storage is great to deal with. I was always able to access my car when…read moreneeded and I like the fact that I could drive up in my truck and he would store it while I had my 64 Eldorado out for the weekend or longer. I highly recommend!

Palm Springs Car Storage is the best ! The owner, Bob Reed, will take care of you and your cars,…read morewith flexible service hours and a safe, secure place for your autos. The cars are all covered, with battery tenders, and in a climate controlled building. I recently purchased my own garage, and will miss my chats with Bob and seeing the new arrivals. The service here is superb, and cannot speak highly enough of Bob's dedicated service for his clients. You cannot go wrong here !

Nick at Auto Inn is the absolute best! Not only is the Auto…read moreInn a great value but the pick up and drop off shuttle service has always been spot on!

The business is 6 stars! Robert Defazio and his son Nick own and operate this auto storage and…read moresales business. You can count on being treated with respect, honesty and integrity. They went the extra mile to be sure my car fully met my expectations. Robert volunteered to work directly with the Porsche dealership to be sure the car was properly inspected and prepared for sale. He saved me hundreds of dollars in the process! Don't store or sell your car without talking to them first.

We were sooo lucky to have found a new place to store our motor home. Alex & Cheryl have been so…read moreresponsive with our questions. We feel our motor home is safe storing here and have never had any issues in the 2 + years of storage! You couldn't find a better place so close to where we live! Couldn't be happier

We were sooo lucky to have found a new place to store food truck trailer . Alex & Cheryl have been…read moreso responsive with our questions. We feel safe that our food truck mobile is safe there and have never had any problems with the parking. good service thank you to Alex and its always clean

The guys at S&D Moving moved a grand piano from my neighbor's house to mine for a VERY reasonable…read moreprice. Even though they didn't have to transport it anywhere, they still had to go through some of the same steps, such as remove the legs, wrap it and roll it to it's new home next door. They did a fantastic job! They were so respectful and kind, and one of the owners, Sam, was there overseeing the job. He was such a nice man and agreed (at the last minute) to move my old spinet piano to a neighbor's house for a price she could afford. And while they were there, I asked if they could move a large china cabinet from next door to my house as well. Sam very nicely agreed to do that, if I would just take care of his men. He wrapped the cabinet and his men brought it over to my house. That was so nice of them to do that! They left the jobsite as clean as when they came. I would use them again in a heartbeat and would recommend them to my friends as well. Thanks, Sam, for a very positive experience and for being such a nice guy!!! I don't normally find this kind of service and kindness from service people nowadays. You are awesome!!

This was the second time we used Sam and his team. Another…read moreon time , efficient and professional job ! Can't recommend them enough. Thanks guys !!