WOW! I wish I could leave 10 stars. As we all know, having…read moreto temporarily rent and use a storage unit is about as fun as going to the DMV, or filing your taxes at tax time! But then I found this place....and mostly the manager, Elaine!! My storage unit experience this time has been an awesome one, and that has mostly to do with Elaine. As someone who was in charge of customer satisfaction at a highly stressful job, I know the challenges of providing exceptional customer service , and still keep the office and admin flowing smoothly and efficiently. It's hard y'all! But Elaine does all of that and she does it with a smile and she has several times gone above and beyond to assist me with deliveries to my unit. As someone who works 13 hr shifts and is also in the middle of a building project, I just can't stress enough how much Elaine has taken away some of the stress off of my life during this busy time! And on top of that, the security and cleanliness of the facilities are top notch!! Thanks Elaine, for all big and small ways you help make people's lives better with your kindness and your ability to provide the kind of customer service that is hard to find these days!!

I had an absolutely horrible experience with Extra Space Storage. I logged in to pay my bill and…read moresaw a charge that made no sense, so I called my storage location. Unfortunately, I got Sharon, who was extremely unprofessional and clearly has no idea how to speak to customers or handle even basic criticism. When I asked to speak to a manager, she said she didn't know when he'd be in. I asked for a callback, and she flat-out told me she didn't know if or when he would call then hung up on me while I was still talking. That alone is unacceptable. I called back, and she kept sending me straight to voicemail. When she finally answered, instead of trying to fix anything, she immediately told me to "call corporate" and repeated the number like she couldn't care less. Completely dismissive and unprofessional. So I went to the location in person to actually speak to someone competent. The moment I walked in, she told me to leave. I asked if she was the same person who hung up on me, and she doubled down and kept telling me to leave instead of taking any accountability. She refused to give me her name or the district manager's name, which is ridiculous. Then, to make things worse, she called the police on me and described me by my race multiple times, which was completely unnecessary and inappropriate. The whole situation was humiliating and escalated for no reason other than her inability to act professionally. Ironically, when I called her out for acting like a Karen, she tried to defend herself by saying her son-in-law is Blackwhich had absolutely nothing to do with anything and just made things even more bizarre. After all of this, I still haven't received a single call back from a district manager. The lack of accountability here is unbelievable

best ever moving experience! extremely capable and fair price, no hidden costs. everything went…read moregreat. polite and professional. it was a pleasure! and I never say that about moving thanks Labranos!

We moved from PS to Long beach, we have had experienced such smooth move, our experience in the…read morepast that something always goes wrong. It was fast efficient and the 3 guys were so lovely to work with.

Our 2020 RV was stolen from this location in July 2024. Facility did not notify us even though they…read moredo a weekly space check. We discovered the theft in October. The on site manager was a nightmare. While waiting for the police to arrive she locked up the office and left out the back door without a word. The regional manager was helpful in the end. Anyone can drive through the "secure" gate. Just follow a car in or out. The day after our discovery the gate was wide open and NO management on site. Cameras are useless. The thieves used a Uhaul and hooked up to our vehicle with a chain and waltzed out of there. Put your own cameras and tracker inside your vehicle for extra security but definitely do NOT use this company.

1) They tried to double their rental fees on me and I had to call and negotiate it down but still…read moreraised it by around $40 1.5) when I came in they failed to have me sign their paper work and when they realized their error when I called about the price hike they said they could have thrown my belongings away. 2) They tried to sell me insurance for $69 a month 3) when I went to unload my things they were covered in rat droppings and rat urine. 4) They said they were sorry but because I didn't pay the extortionist insurance fee there was nothing they could do. The one star is that all of my stuff was there when I came back for it. So that was nice. Just, you know, covered in rat $#!+ and P!$$.

Robert at Palm Springs Car Storage is great to deal with. I was always able to access my car when…read moreneeded and I like the fact that I could drive up in my truck and he would store it while I had my 64 Eldorado out for the weekend or longer. I highly recommend!

Palm Springs Car Storage is the best ! The owner, Bob Reed, will take care of you and your cars,…read morewith flexible service hours and a safe, secure place for your autos. The cars are all covered, with battery tenders, and in a climate controlled building. I recently purchased my own garage, and will miss my chats with Bob and seeing the new arrivals. The service here is superb, and cannot speak highly enough of Bob's dedicated service for his clients. You cannot go wrong here !

Nick at Auto Inn is the absolute best! Not only is the Auto…read moreInn a great value but the pick up and drop off shuttle service has always been spot on!

The business is 6 stars! Robert Defazio and his son Nick own and operate this auto storage and…read moresales business. You can count on being treated with respect, honesty and integrity. They went the extra mile to be sure my car fully met my expectations. Robert volunteered to work directly with the Porsche dealership to be sure the car was properly inspected and prepared for sale. He saved me hundreds of dollars in the process! Don't store or sell your car without talking to them first.

We were sooo lucky to have found a new place to store our motor home. Alex & Cheryl have been so…read moreresponsive with our questions. We feel our motor home is safe storing here and have never had any issues in the 2 + years of storage! You couldn't find a better place so close to where we live! Couldn't be happier

We were sooo lucky to have found a new place to store food truck trailer . Alex & Cheryl have been…read moreso responsive with our questions. We feel safe that our food truck mobile is safe there and have never had any problems with the parking. good service thank you to Alex and its always clean

The guys at S&D Moving moved a grand piano from my neighbor's house to mine for a VERY reasonable…read moreprice. Even though they didn't have to transport it anywhere, they still had to go through some of the same steps, such as remove the legs, wrap it and roll it to it's new home next door. They did a fantastic job! They were so respectful and kind, and one of the owners, Sam, was there overseeing the job. He was such a nice man and agreed (at the last minute) to move my old spinet piano to a neighbor's house for a price she could afford. And while they were there, I asked if they could move a large china cabinet from next door to my house as well. Sam very nicely agreed to do that, if I would just take care of his men. He wrapped the cabinet and his men brought it over to my house. That was so nice of them to do that! They left the jobsite as clean as when they came. I would use them again in a heartbeat and would recommend them to my friends as well. Thanks, Sam, for a very positive experience and for being such a nice guy!!! I don't normally find this kind of service and kindness from service people nowadays. You are awesome!!

This was the second time we used Sam and his team. Another…read moreon time , efficient and professional job ! Can't recommend them enough. Thanks guys !!

Saturday, 2-08-2025: I pretty much come in here often to pick up my mail & packages. They continue…read moreto offer superb customer service. If I have packages they already have them out for me to collect by the time I enter. Package notifications are sent via email, which makes it very convenient. No more stolen items! So take that porch pirates! Today Tracy was there & it was getting close to 5:00 pm. She is absolutely the best and so is Corinne, Samantha, and another sweet lady , whose name I haven't captured. I love it here and it's worth paying extra for peace of mind!

Just rented a 10x20 and this place is really nice! Everyone here is very friendly and helpful…read more Great security and well maintained units.