Desert Car Medics owner Frank was sensational! He is honest and quick to diagnose exactly what my Mercedes needed. He does not believe in after market products or to bandage a repair. Frank and his company, Desert Car Medics is a 5 Star Repair Facility, which I highly recommend! read more

Ongoing service and repair shop for our Range Rover and Mercedes. This is a great team to always follow through on their promises. Never an up-sale or mystery charge, a great part of our car community in CV. read more

Desert Car Medics - L322 - P&J - Auto Repair Near Me - Palm Desert, California

Frank the owner is one of the nicest most down to earth person I've dealt with. He's very knowledgeable and extremely fair with cost of his services. He and his shop would score a 10/10 by me any day. I will never go elsewhere for service of my E350 Mercedes Benz. MB Palm Springs could learn a few things from how to treat a customer rather than take advantage of them. read more

Five Stars - Honest, Skilled, and Worth the Wait My 15-year-old Range Rover died on the side of the freeway near Desert Hot Springs, and I was convinced it was toast. I had it towed to the dealership in Rancho Mirage, where it took nearly two weeks just to diagnose the problem--followed by a jaw-dropping estimate of over $10,000 in repairs. Enter Desert Car Medics. That night, my Uber driver heading home recommended them--specifically Frank--as his personal mechanic for his Mini Cooper. After I got the dealer estimate I called and spoke with Frank, who immediately agreed to give me a second opinion. Within about a week, Frank had diagnosed the same issues it took the dealership two weeks to identify (I had only given him the dealer's computer diagnostic assessment). He was upfront and honest, explaining that there were a few variables that couldn't be confirmed until he got deeper into the work. His estimate? Around $4,100. Still not cheap, but dramatically better than the dealer. Now, full transparency: Desert Car Medics is a two-person shop, so there is a wait. It took another weeks before my car came up in the queue. Fortunately, with my son away at college back east, we had an extra car at home, so the timing worked out. Here's where the story takes a turn... When Frank finished the work, he called me with the final bill: just over $2,600. And that was after discovering and addressing a couple of additional issues once he got deep into the engine. Amazing? Absolutely. A Christmas miracle? Maybe. The car now runs as smoothly as it ever has--and for less than a quarter of what the dealership quoted. On top of the outstanding work, Frank was a pleasure to deal with. I'm not local, and his communication throughout the entire process was excellent--clear, honest, and timely. You can tell he genuinely cares about doing the job right and saving his customers money where he can. If you're anywhere in the greater Palm Springs/Coachella Valley area and need a mechanic you can trust--especially for European or higher-end cars--Desert Car Medics should be your first call. I can't recommend Frank highly enough. read more

I was referred here by a friend, and my first impression was "wow." The shop is exceptionally clean, which immediately stood out to me. Frank is truly an expert his knowledge of my Mercedes-Benz gave me complete confidence in his work. I actually felt more comfortable bringing my vehicle to him than to the dealership. I'm so glad I found this place. Frank is honest, professional, and trustworthy. I'll definitely be returning and highly recommend this shop to anyone. read more

Brought my car for major A/C repairs, Frank made sure all the process was seamless and on time while providing all the required information along the way. Excellent service read more

I have Frank and crew take care of my daughter's Lexus GS400 and my GS 350. Always quality work, performed perfectly with more than fair pricing. Frank is fair and honest, plus a great wrench. lol. What else can out ask for? read more

the best service , fair price , will never use anyone else thank you Pancho and crew you are the best read more

Great service would recommend to others. Shop was able to help fix break and reverse light that another shop was unable to fix.

Frank with Desert Car Medics is amazing. After having lost the only set of keys I had for my 35,000 mile 1997 Mercedes SL500, I contacted Mercedes and every possible source I could find only to be told by all that there was no way to replace/ obtain keys for my car and that I might as well junk it or part it out. my car set in the garage for nearly a year until a friend of mine told me about Frank being able to do things that no one else could do. A lot of effort on Franks part and a couple of months later Frank had built a key and reprogrammed my car so that it could be started. Frank did what Mercedes and no one else could do. Can't thank him enough, he is amazing, very fair and I now how 40,000 miles on my 1997 SL500. Thanks again Frank, Ken Nelson LaQuinta Ca. read more

Frank changed the rotors on my car and he was so friendly and down to earth. He's fair and reasonable and doesn't try to gouge his customers. Highly recommend! read more

Desert Car Medics in Palm Desert is amazing!! I had battery issues with my VW just as Coachella ended and AAA no longer changes batteries on my car. Jose at Napa Auto Parts connected us with Frank at Desert Car Medics and Frank got us in and out in under an hour. I couldn't be more thankful for the service and for the friendly treatment. I would return for all my cars needs if we lived closer! read more

Frank and his team went over and above for me yesterday! My battery died over the summer while garaged and Frank and his son came to my house with a new battery and air pressure for my tires! They drove it to the shop and have it the once over with an oil change and new filters. I finally feel like I have a good solid mechanic to help me care for my fun desert ride! Thank you Desert Auto Medics, a quality small business to support! read more

Desert Car Medics is an authorized installer of Unplugged Performance parts. I was referred by them. I scheduled an appointment and dropped off the vehicle as planned on a Tuesday. Got a phone call late Tuesday stating that rather than being done w/ the project, they had received a defective part. The supplier didn't get part shipped as early as promised, so this dragged on until following Monday. This caused the mechanic extra work, in order to free up the car rack my vehicle occupied. I picked up my Tesla Model Y the following Tuesday after part was received and installed plus getting a wheel alignment since work was replacing the suspension system. I was kept informed through out the process. I am confident the mechanics were knowledgeable and thorough. Despite the extra time and effort to get the project done, I was billed for the amount of the original estimate. They also mentioned experience with BMW and Mercedes. I'm appreciative of their work and will keep them in mind for any new car repairs. read more

We have a 2012 Fiat that we tow behind our RV, has low mileage and in great condition. So when we had a problem with our transmission, we weren't ready to replace it... fortunately our mechanic put us in touch with Frank at Desert Car Medics... and I highly recommend him ... professional, reliable, knowledgeable ...need I say more ... a big shoutout and Thank you ‼ read more

Frank is a first class mechanic. I came in with AC problems and he was able to diagnose and fix the problem in a few minutes. Pricing is very fair and I highly recommend him. read more

So recently I personally replaced my radiator fan in my Mercedes Benz during the installation I had to disconnect the radiator hoses, when I re inserted them for some reason I was getting coolant movement , after eliminating what I thought the issues may be I figured it was a air bubble in the system some where. I took it to my friends at desert car medics. This being my 3rd visit with two front shocks and an alternator replacement I new I was in good hands. The issue ended up being a defective coolant reservoir cap. This is why I can not stress enough IF YOU GOING ANY WHERE BUT DESERT CAR MEDICS, your paying way to much. First off your treated like a person spending hard earned money, not a customer that is in desperate need and willing to spend anything. They listen to what you have to say and don't act like they know so much more than you and 6ou should just say silent and pay the outrageous bill. Very impressive people to deal with. Swing by and talk to Perfecto (office manager) or Frank (owner). This I assure you will set your mind at ease and you'll know both you and your car are in good hands. I was charged $30, no diagnostics fee, no minimum fee just 30 bucks, I was thrilled, thrilled to know I have finally found my mechanic. Thanks to my friends at car medics. I look forward to doing business with you again but than again let's hope not to soon. read more