I feel blessed to continue utilizing West Coast Property Management…read more My family have been utilizing these services for years now ,from renting through them, and now renting my own home. My son rented a house through their services and keeps telling me by far it has been the best!! Nick is so knowledgeable! He recently found a new place for my son's in laws, and they are enjoying their new home. Nick not only find houses he finds homes. Nick came to my house and explained the process of renting it. He makes it stress free. The best part? No money upfront. Nick I want to thank you for that!! Thanks to you I can take care of other things now and not worry about that humungous part of renting, because of you I can focused on moving forward with my life. Thank you!!

This moving experience Working with Nik and Lindsay of West Coast Property Management has been…read moreexceptional from start to finish. When I first reached out about the property Lindsay was my point of contact every question/inquiry I had if she didn't have the answers right away she had it for me In 24 hours ,also the process was fast and efficient I would highly recommend this company for anyone that is looking to move.Nik you are amazing thank you sooo much for being there and every step of the way after I received my keys u went above and beyond for me and family to make sure everything was good and comfortable even when the garage needed a battery and light fixing Nik took off his management role and put his handyman cap on and fixed and went and purchased the parts after hours I'm Sooo happy I chose this company

Magnum Property Management team are real pro. From advertising, leasing, tenant screening,…read moreinspection, rental placement (shout out to MONICA, Adam and Blue). I am so glad I found them (or him-Joshua). The team looks after you and the tenant - bridging both parties to a fair and happy handshake. The Team communicates well, smoothly process each and every phase of the transaction. Communicate every step and completion/status. Very, very well organized. Seems to me that they have a set of standard leasing plan that makes tenant and owner - stressed free!! Awesome MAGNUM TEAM. You're the best! I hope you sustain that level of professionalism.

Blue McGowan is truly an exceptional employee who takes her job seriously. I can count on her…read moreexpertise in the field of property management. She has gone above and beyond on providing professional service to owners. I am highly impressed with her quick response to owners needs. I am confident in her ability to resolving problems with my properties. She is very knowledgeable about solving problems and issues relating to my properties and pleasant to work with. Kudos to Blue!

We stayed at las Gaviotas for 4 nights and enjoyed ourselves…read more The condo #93 was very clean and modern. We did have some ants visit us and I texted Rick on Monday early evening and he was able to have a pest control company out the next morning!

Kimberly (Kim) Moya is efficient, pays attention to details, has great communication skills and…read morefollows-up. I needed my heating & a/c serviced. Kim was on it! She connected and the service was taken care and done in an expeditious manner. The technician she sent was really great. I was both pleased, put at ease and relieved. I'm glad that Kim was handling it.

Drew is the best! We have been with them over a year and they are great in literally every way…read more They always answer, take care of everything very quickly, and are very easy to speak to sinc ethey are so friendly. I saw there is one negative review and that was definitely for the wrong business, these guys are seriously great!

I have worked with Drew for over 7 years and he is the best in the business! Highly recommend Drew…read moreand Temecula Property Management to handle all your rentals for owners and renters!

use house match for our move to Temecula, and to say they were beyond negligent is the…read moreunderstatement of the century. After paying a nearly $5k security deposit, we discovered 4+ months into our tenancy that both our Smoke Detectors AND C02 detectors were all either faulty or defective. When we requested a thorough walkthrough with House Match of the property due to our fear of faulty wiring (we were warned by multiple electricians that the wiring was extremely funky - example: the faulty smoke detector in the office was wired to the office fan which never worked until we discovered the wiring. Linda, Amanda, Pearl, and most important, Andrew (Drew) Butterfield failed to handle any major issue with courtesy, respect, or knowledge. AVOID HOUSEMATCH AT ALL COST!!! I know Pure Property Mgmt. technically owns them now, but they're still operating the 'House Match' way and it's both negligent, and a massive drain on your finances and time. Note: see drew's comment underneath. Yes Drew, we stopped paying because you were negligent and you/your staff refused to even acknowledge our emails until we stopped paying. It's called withholding rent due to unlivable conditions your bastard. If you want a SLUM LORD go with this guy, he'll harass you then try to slander you on the internet not to mention if your house happens to go up in flames due to faulty wiring he'll see 'well that's why we require renter's insurance' - which doesn't replace lost lives you dimwit. Btw Drew, releasing private information on the INTERNET like that is a breach of privacy per the court order. I'll be sure to pass that along to them ;) As i said, Drew's is an absolute a$$. If anyone would like his private number please contact me directly. Also - he's not the business owner LOL ‼‼‼ They were recently acquired by Pure and Drew is 'upper management.'

I am currently paying full rent in a 3 bedroom 2 bath home where a pipe broke and flooded two…read morebedrooms in March. They did nothing to clean the flooding until a month later. The smell of mildew/mold in the home was unbearable. Then after the first month, two bedrooms and one bathroom were gutted. My adult son and I have been paying full rent for the use of less than half of the home for 2 months now. We have only one useable bedroom and one useable bathroom. They have very poor communication and do not return calls. Be very wary

I m writing this review as a special THANK to the Scout Property Management team, especially Julie…read moreSpangler, the Property Manager. I had the leasing service with them for my investment property in Murrieta, 92563. Usually Management Companies would provide less-than-averaged quality service in this type of orders because the profit is slim. However, Julie and her team outperformed my expectations and definitely earn the future businesses with me. Julie shows patience and loves sharing her expertises in Property Management even before she nails the business with us. In tenant selection process, Julie reviewed, led tours, and researched for background info of multiple applications. Before handed the top qualifiers for us to review, Julie researched into every corner of the applicant's background to minimize the risk of having bad apples. Quickly within 2 weeks, we signed a rental agreement with an application with averaged credit scores of over 750 and sufficient deposit. We are happy about the experience with Scout Property Management and want to recommend them to you.

They do not seem to work in the best interest of the property owner. The staff came across as rude,…read morearrogant, and unresponsive. They allowed unreasonable requests from tenants (or perhaps were simply looking for ways to bill more) and consistently made the owner feel like the problem. That was not the case--the owner has years of experience managing rentals and have always been fair, kind, and quick to address any issues. Instead of providing reliable support, this company was unprofessional and dismissive.

Ashley Mata at SDS Realty was a welcome advisor/ manager in a very tough situation where our long…read moredistance tenant had not paid her rent in over seven months and would not respond to our phone calls, letters or emails. I had checked out attorneys who were either not interested, or charged exorbitant fees. Ashley and her team went to work right away, and kept in close communication with me. Fees were very reasonable for monthly management and she handled the situation calmly, competently and most of all, courteously. With zero communication from our tenant, she posted an eviction notice on our tenant's front door after unsuccessful response. After a day or two of ignoring the notice, our tenant did call, came into the office, was sobbing, but hostile. With counseling from Ashley, the tenant was advised that she could get Covid related rent relief payment for up to one year back rent, and three months forward from United Way/United Uplift, and the situation changed. The program was due to expire in a week, and Ashley helped the computer challenged tenant to apply online. We are still in the process of receiving the anticipated rent payments because of so many applications to review. If this doesn't work out, I will get back to Ashley with Plan B...going to court and having the tenant evicted. All I can say is BRAVO Ashley! Beautifully, diplomatically engineered! Am most grateful for her professionalism.

Horrible customer service rented a house from them for a year. House was filthy when I moved in and…read morethey still had to pay for a cleaning service couldn't even see out the windows, Lotta hidden fees in the contract and of course they nickel and dime me on returning my deposit after I detail the whole house pressure washed everything painted two rooms cause they were purple and blue Pressure washed everything,I own a professional cleaning company and only do home detailing high-end homes. They charge me to clean the pool after they didn't turn the electricity on to keep the pump going the pool turn green they also charge 10% late fee on your rent if you're more than three days late. After making the house show room ready for new tenants they charge me $300 for the cleaning service because I forgot a vent in the bathroom. Is that it was filthy when I moved in.

Rented for three years. Never paid late ever, even during Covid. Moved out a week before end of…read moremonth, and BNPM was supposed to refund us for the unused days. Two months later, they are unresponsive and we are out $300. During our lease term, they were rarely very responsive anyway. They may have answered our calls or emails, but that's where the customer service ended. I'd avoid this property manager and save yourself the trouble.

Changed to a company called Pure.... I have lived in over 15 different locations in my life and…read morehave been a property owner and rental manager. Benefit National is understaffed, doesn't respond to calls and does not care at all about the tenant. They complain about how many properties they have as an excuse for horrible service. This company just takes owners money and screws the renter. Avoid any Pure or Benefit national property!

I loved Cynthia Cynthia was beyond helpful in finding me a…read morehouse. I gave her a tough task of a hard ceiling of what I could spend and she hung in there with me. Always cheerful and positive. And bonus she always texts and calls you back fast. Thank you

Didn't want to manage our new built house as a rental, comparing a new build gated community 3 room…read moreto a 25 year old 2 bathroom rental price~

We've worked with this property management company for the past year and have had a great…read moreexperience. The team has always been professional, responsive, and easy to work with. What we appreciated most was how organized and proactive they were throughout the entire year. Maintenance requests were addressed in a timely manner, communication was clear, and they consistently made us feel valued as clients. We truly appreciate their reliability and would definitely recommend them.

We picked them to manage my mother in laws property. Hass was upfront, transparent and answered…read moreall questions we needed. When we met Hass to discuss our needs he was great, not pushy or "salesman" tactics and felt like a good fit and someone we want on our side. Highly recommend.