Magnum Property Management team are real pro. From advertising, leasing, tenant screening,…read moreinspection, rental placement (shout out to MONICA, Adam and Blue). I am so glad I found them (or him-Joshua). The team looks after you and the tenant - bridging both parties to a fair and happy handshake. The Team communicates well, smoothly process each and every phase of the transaction. Communicate every step and completion/status. Very, very well organized. Seems to me that they have a set of standard leasing plan that makes tenant and owner - stressed free!! Awesome MAGNUM TEAM. You're the best! I hope you sustain that level of professionalism.

Magnum has been incredibly awesome to work with. They communicate well and are in top of all…read moremaintenance. I appreciate their kind and efficient ways. Highly recommend!

Chase lytle sold me my parents home in hemet. Chase was always available for my calls. He answered…read morequestions or pointed me in the right direction. Chase was there for me in every step of the way. I really appreciated his honesty and he earned my trust. Thank you Chase.

I would like to commend Tyson and his exceptional team for their outstanding professionalism and…read moreexpertise. They are consummate professionals--highly knowledgeable, responsive, and diligent in keeping clients informed at every stage of the process. After an unsuccessful attempt to sell our condominium in Temecula with a previous agent, I reached out to Tyson. He responded promptly the same day, and we quickly arranged a meeting. From the outset, he demonstrated thorough preparation and due diligence. Remarkably, on the very first day the property was listed--and after the first showing--we received and accepted a full asking price offer. Tyson's skill and experience were evident throughout the transaction. He navigated challenges with confidence and precision, ensuring a seamless process from start to finish. We are truly grateful for the swift sale and for achieving maximum value for our property. His team is equally impressive. Paola was outstanding, and every individual involved contributed to a smooth and efficient experience. I wholeheartedly recommend Tyson and his team to anyone looking to buy or sell real estate. Their dedication, expertise, and results speak for themselves. We remain sincerely grateful for their exceptional service.

This moving experience Working with Nik and Lindsay of West Coast Property Management has been…read moreexceptional from start to finish. When I first reached out about the property Lindsay was my point of contact every question/inquiry I had if she didn't have the answers right away she had it for me In 24 hours ,also the process was fast and efficient I would highly recommend this company for anyone that is looking to move.Nik you are amazing thank you sooo much for being there and every step of the way after I received my keys u went above and beyond for me and family to make sure everything was good and comfortable even when the garage needed a battery and light fixing Nik took off his management role and put his handyman cap on and fixed and went and purchased the parts after hours I'm Sooo happy I chose this company

These cat's rock. Plain and simple. First contact was with Lindsey. Friendly, very approachable and…read moreprofessional. Helped myself and my daughter through the process of getting approved and into a wonderful house. I also spoke with Nick and we talked about how the move in process was going and he confirmed the maintenance and minor issues discovered during the walk through were on track and scheduled to be corrected. If you are looking for house to rent I recommend this group. They were on point for myself, my daughter and her children with answers, personal attention and very understanding of a few out of the ordinary circumstances with us.

use house match for our move to Temecula, and to say they were beyond negligent is the…read moreunderstatement of the century. After paying a nearly $5k security deposit, we discovered 4+ months into our tenancy that both our Smoke Detectors AND C02 detectors were all either faulty or defective. When we requested a thorough walkthrough with House Match of the property due to our fear of faulty wiring (we were warned by multiple electricians that the wiring was extremely funky - example: the faulty smoke detector in the office was wired to the office fan which never worked until we discovered the wiring. Linda, Amanda, Pearl, and most important, Andrew (Drew) Butterfield failed to handle any major issue with courtesy, respect, or knowledge. AVOID HOUSEMATCH AT ALL COST!!! I know Pure Property Mgmt. technically owns them now, but they're still operating the 'House Match' way and it's both negligent, and a massive drain on your finances and time. Note: see drew's comment underneath. Yes Drew, we stopped paying because you were negligent and you/your staff refused to even acknowledge our emails until we stopped paying. It's called withholding rent due to unlivable conditions your bastard. If you want a SLUM LORD go with this guy, he'll harass you then try to slander you on the internet not to mention if your house happens to go up in flames due to faulty wiring he'll see 'well that's why we require renter's insurance' - which doesn't replace lost lives you dimwit. Btw Drew, releasing private information on the INTERNET like that is a breach of privacy per the court order. I'll be sure to pass that along to them ;) As i said, Drew's is an absolute a$$. If anyone would like his private number please contact me directly. Also - he's not the business owner LOL ‼‼‼ They were recently acquired by Pure and Drew is 'upper management.'

I am currently paying full rent in a 3 bedroom 2 bath home where a pipe broke and flooded two…read morebedrooms in March. They did nothing to clean the flooding until a month later. The smell of mildew/mold in the home was unbearable. Then after the first month, two bedrooms and one bathroom were gutted. My adult son and I have been paying full rent for the use of less than half of the home for 2 months now. We have only one useable bedroom and one useable bathroom. They have very poor communication and do not return calls. Be very wary

I m writing this review as a special THANK to the Scout Property Management team, especially Julie…read moreSpangler, the Property Manager. I had the leasing service with them for my investment property in Murrieta, 92563. Usually Management Companies would provide less-than-averaged quality service in this type of orders because the profit is slim. However, Julie and her team outperformed my expectations and definitely earn the future businesses with me. Julie shows patience and loves sharing her expertises in Property Management even before she nails the business with us. In tenant selection process, Julie reviewed, led tours, and researched for background info of multiple applications. Before handed the top qualifiers for us to review, Julie researched into every corner of the applicant's background to minimize the risk of having bad apples. Quickly within 2 weeks, we signed a rental agreement with an application with averaged credit scores of over 750 and sufficient deposit. We are happy about the experience with Scout Property Management and want to recommend them to you.

They do not seem to work in the best interest of the property owner. The staff came across as rude,…read morearrogant, and unresponsive. They allowed unreasonable requests from tenants (or perhaps were simply looking for ways to bill more) and consistently made the owner feel like the problem. That was not the case--the owner has years of experience managing rentals and have always been fair, kind, and quick to address any issues. Instead of providing reliable support, this company was unprofessional and dismissive.

Drew is the best! We have been with them over a year and they are great in literally every way…read more They always answer, take care of everything very quickly, and are very easy to speak to sinc ethey are so friendly. I saw there is one negative review and that was definitely for the wrong business, these guys are seriously great!

I have worked with Drew for over 7 years and he is the best in the business! Highly recommend Drew…read moreand Temecula Property Management to handle all your rentals for owners and renters!

Rented for three years. Never paid late ever, even during Covid. Moved out a week before end of…read moremonth, and BNPM was supposed to refund us for the unused days. Two months later, they are unresponsive and we are out $300. During our lease term, they were rarely very responsive anyway. They may have answered our calls or emails, but that's where the customer service ended. I'd avoid this property manager and save yourself the trouble.

Changed to a company called Pure.... I have lived in over 15 different locations in my life and…read morehave been a property owner and rental manager. Benefit National is understaffed, doesn't respond to calls and does not care at all about the tenant. They complain about how many properties they have as an excuse for horrible service. This company just takes owners money and screws the renter. Avoid any Pure or Benefit national property!

I currently live in a property managed by this company. I've been in this unit for 3.5 months. I…read morehave not been able to use my master bathroom shower since move in. my bathroom sink has been leaking for over a week. The dryer and refrigerator do not work. The toilet ran water from the tank the one I flushed it when I moved in. The maintenance guy actually came out to repair that and asked if the property manager had even seen the unit. I was told my unit was professionally cleaned prior to move in. It wasn't. There were old mousetraps and trash left in the cabinets. The level of filth left in my unit was horrifying. Grease is covering the ceiling of my kitchen because the stove is not vented. The blinds are falling off the windows and the window screens all have holes in them. There were streaks of blood and feces on the walls and doors of my unit. And every request I submit for repairs is ignored unless I email every day until something gets done. and that still takes weeks.

Jim was amazing!!! He was kind, enjoyable, great history and…read morestories along with giving us some grace as to get to "the van". amazing tours and winerys along with lunch was great and a great package with four winerys visited and a great group. Music was great n the van/bus ride and Jim gave us great historic facts about Temecula aamany Wineries. Much appreciated Jim.......a pleasure meeting you. Be blessed and continue the great work you are doing. Thanks for the "grapevine" excusion. l First time in Temecula and won't be the last. My wife loved it and so did I. Sincerely, Jeorge and Toni Holmes (Illinois)

I rarely write negative reviews, but this experience warrants one. If zero stars were an option, I…read morewould choose it. As a landlord, you trust a property management company to protect both your property and your tenants. Unfortunately, our experience with the Temecula branch has been deeply disappointing. We encountered repeated delays in responding to urgent issues--most notably a plumbing leak that resulted in significant damage--along with consistent miscommunication or complete lack of follow-up. What makes this more frustrating is the contrast between the lack of responsiveness and the speed at which fees are pursued. That imbalance erodes trust quickly. Based on our experience, I cannot recommend this company and would not choose to work with them again.

I have been a tenant for over 3 years and have never had any issues u til today. The customer…read moreservice was absolutely terrible and the person I spoke to was extremely rude and did not let me finish speaking. After multiple attempts to reach management via the tenant lines for other properties and general question and being unsuccessful I decided to select the owner option to which I surprise someone picked up right away. The lady was so rude speaking over me and being so disrespectfully dismissive. I have never been treated as such I was truly taken a back. All I was calling this time to confirm receipt of my move out notice. This was the most unprofessional experience I've ever had with this company and I'm saddened to leave such a review because I have been dealing with them for the last 3 years. Poor service.

As an owner of an ADU I've been very appreciative of all the staff at Willow Street. Since I live…read morein the main house on the property I'm especially critical of the quality of tenant. Over the years I've used them three times to market the property, screen tenants and present a multitude of well qualified applications. I'm always impressed with the speed and thoroughness of contracts. I find them very professional and my calls are always answered in a timely fashion.

Had a great experience renting a house from them when we first moved to town from out of state. We…read morewere able to get a remote tour with Kate before moving and there were zero surprises once we actually moved in. There were a few minor repairs (house upkeep things) needed during the course of our lease, and they were handled swiftly and professionally. Move-out was also handled with the same level of friendly professionalism. I would not hesitate to rent from them again in the future and, even better, should I ever have the need, I would absolutely have them manage a house of mine.