From the showing of the house to the signing of the lease, Lindsey was nothing but amazing. She…read morealways went out of her way to help answer our questions and has a lightening fast response time She is such a pleasure to work with and so friendly. I highly recommend West Coast Property Managers! They have excellent customer service and great people!!!

Lindsey is truly a GEM! My family and I had just traveled from WA and unexpectedly found ourselves…read morein a really stressful situation with our previous property manager. Lindsey came through for us when we needed it most! She was incredibly responsive, answered all of my questions, and even took time on her day off to meet with us and help get our application processed. Her kindness and willingness to go above and beyond made such a stressful situation so much easier for our family. We're incredibly grateful and highly recommend her!

My experience and service was Great. The service and quality of service and professional work was…read moreexceptionally great.

Our service call was handled very professionally by the contractor assigned to complete the small…read morerepairs. They did a good job, explained what they were doing and expected outcomes. The repairs were handled quickly, no mess was left behind. It was a good experience.

I'm a new tenant of LCL reality and this morning I locked myself out of my house at 5 am. I called…read morethe after-hours and luckily a nice women answered(forgot her name). She and her husband came promptly and unlocked my door to get me back into my house. I've never done this before but am so thankful they were so nice and professional! Also, I want to mention, during the process of applying for this home, all the staff was so helpful and attentive and made my move so easy. Any time I call their office office for any maintenance issues, their team has a quick response time and always gets it done on the first request! I highly recommend this co. In fact, when I decide to buy a property in this area, I will use this co for the sale. They won me over with their on-going professionalism and grateful they helped me out of this sticky situation today! Thanks again LCL!

I watched an elderly woman who is disabled and with section 8 unable to renew her lease and was…read moreforced out of her home of nearly 8 years. This was done by this management company....only to turn around and try to rent if for a few hundred dollars more!!! The individual who lived there has an excellent credit rating and consider the age of the home, it was well maintained. They did not give a reason for not renewing her lease. Which they are suppose to. Imagine finding out that this management company does not know how section 8 works and the laws that protect individuals from such actions from managment companies. Imagine ousting a senior citizen who is disabled, a section 8 recipient and just wanted a place to live peacefully no reason given.... Horrible company, horrible business morals and ethics. Buyer, renter, beware.

We couldn't be more grateful for Gavin and the team at Trillion Real Estate. Gavin patiently…read moreexplained the whole process from day one, navigating a complex probate sale with ease and keeping our stress to a minimum. To us, they are hands-down the best Realtors in the Temecula Valley. If you're looking for knowledgeable, kind, and truly professional agents, we can't recommend them enough!

I would like to commend Tyson and his exceptional team for their outstanding professionalism and…read moreexpertise. They are consummate professionals--highly knowledgeable, responsive, and diligent in keeping clients informed at every stage of the process. After an unsuccessful attempt to sell our condominium in Temecula with a previous agent, I reached out to Tyson. He responded promptly the same day, and we quickly arranged a meeting. From the outset, he demonstrated thorough preparation and due diligence. Remarkably, on the very first day the property was listed--and after the first showing--we received and accepted a full asking price offer. Tyson's skill and experience were evident throughout the transaction. He navigated challenges with confidence and precision, ensuring a seamless process from start to finish. We are truly grateful for the swift sale and for achieving maximum value for our property. His team is equally impressive. Paola was outstanding, and every individual involved contributed to a smooth and efficient experience. I wholeheartedly recommend Tyson and his team to anyone looking to buy or sell real estate. Their dedication, expertise, and results speak for themselves. We remain sincerely grateful for their exceptional service.

Property owner here, I would AVOID this business. Our property was rented for 7 years to a family…read more We requested no pets. Vickie convinced me to allow it. My mistake. The family had an old dog and a $500 pet deposit in case of damage. "Yearly visual inspections" were supposedly done by Vickie and PASSED. Renters contacted me directly for repairs: plumbing issues, replace a stove, sprinklers etc. I always responded to all repairs that day and contacted my list of repair people. I wanted to replace the old wooden garage door and roof but tenants preferred it to stay as is. After 7 years I wanted to sell property. Asked Vickie to give notice. Tenants wouldn't leave. They claimed they couldn't find anything in their price range. I had to start eviction notice process. Vickie finds the family another home to rent. Another property she manages. After going into my property and seeing the destruction, black mold, garbage, dishes, furniture including a piano( that fell apart as soon as it was moved), rugs torn to shreds, old motor oil spilled on1/3 of the garage floor, rafters full of tenants belongs, I couldn't believe how destroyed my former home was. Of course the rugs and and paint would be replaced before selling but all the junk and cleaning took weeks to haul away and finish. Knowing the tenants did this much damage to my property and Vickie placed them in another poor unknowing owners home. Tells me it is all about the money.

Poplar Homes is a terrible property management company. I only give them 1 star, because they do…read morenot allow 0 stars. If you ever hire them, they will not cooperate when you cancel their services. They have terrible customer service and should not be allowed to manage people's properties. I work for a property management company, HCM Property Management, and I have never talked negatively about another property management company. However, my repeated negative experiences with Poplar Homes compels me to leave a negative review. Our client, a homeowner of 16 properties, terminated his management agreement with Poplar Homes in late August. For the last 30+ days, both the owner and HCM Property Management have repeatedly asked Poplar Homes to provide the information for the 16 properties that Poplar Homes has sole possession of, including the leases, lease renewals, active work orders, tenant contact information (phone, email), tenant ledgers, etc.), and other relevant information. Again, Poplar Homes has the sole possession of all this information; they have never shared it with the owner. Exchanging such information is a normal transaction that competing property managers conduct, since the outgoing property manager solely maintains such information. Both the owner and HCM Property Management have emailed Poplar homes on numerous occasions requesting the information, to no avail. HCM talked on the phone to 5 separate representatives from Poplar Homes, including an Escalation Specialist, and none of them have any knowledge regarding how to transfer the information. During the phone conversations, HCM Property Management had repeatedly requested to be transferred to the representative's manager, but they refused and hung up the phone. My experience with Poplar Home's customer service is the worst customer service I have ever encountered in any industry. It is now the 10th of October and none of our client's tenants know that HCM Property Management is their new property manager because Poplar Homes has intentionally failed to provide the contact information of the tenants. (HCM has posted Notices on the doors of each of the properties and mailed each of the properties the information about HCM taking over the management of the properties, to no avail. The Notices are not addressed to any specific individual, as they probably appear to be suspicious and/or SPAM.) Be forewarned, Poplar Homes is a terrible company. DO NOT HIRE THEM.

My first vacation to Mexico and we booked an amazing beach front property with this company. The…read moreproperty owner was very friendly and helpful from the moment we arrived early I might add which was not part of the agreement. Allowed us access immediately and while we was out venturing a water main broke... called Rick and he had it taken care of before we returned. Thank you so so much. We will definitely be returning! The property also very comfortable with epic views.

We had a wonderful stay at the Rosarito Beach location. The condo was clean, big and had wonderful…read moreviews. You'll be right in the middle of everything. We hate to have to go home, I will 100% be using Express Property Management in the future. If you're considering a stay, you can't go wrong with the locations!

Horrible customer service rented a house from them for a year. House was filthy when I moved in and…read morethey still had to pay for a cleaning service couldn't even see out the windows, Lotta hidden fees in the contract and of course they nickel and dime me on returning my deposit after I detail the whole house pressure washed everything painted two rooms cause they were purple and blue Pressure washed everything,I own a professional cleaning company and only do home detailing high-end homes. They charge me to clean the pool after they didn't turn the electricity on to keep the pump going the pool turn green they also charge 10% late fee on your rent if you're more than three days late. After making the house show room ready for new tenants they charge me $300 for the cleaning service because I forgot a vent in the bathroom. Is that it was filthy when I moved in.

SDS Property Management was extremely professional when I was seeking a company to manage my…read moreproperty. Ashley and Jessica not only advised me what I needed to do to get my property ready for to become a rental, after visiting my property but they made themselves available for any questions or concerns I might have that included up to 10:00pm at night. My property was rented out within 3-weeks of meeting Ashley and Jessica and following their advice. I know having someone renting your property is very stressful however Ashley and Jessica were able to calm me down. They allowed me to meet 4-potential Tenets and speak to them face to face. That's a huge help. I appreciate SDS Property Management allowing me to do this. I look forward to working with SDS Property Management in the future as well as recommending their services to other homeowners looking for a superior, respectful and quality individuals that work for and support you in all of your property rental needs.

Miss Jennypher was an absolute delight from start to finish! We were so thankful to have her on our…read morehome buying journey. She was not only knowledgeable and friendly, but she genuinely took time to get a feel for our personalities and joined in on our humor while touring homes, which lead to some memorable laughs along the way. She was extremely responsive, whether it was negotiating, questions about the process, status updates, we really could not have asked for a better agent. To top it off, once all was said and done, when she handed us the key to our new home, she personally greeted us with a smile, congratulated us with flowers and a balloon, and wished us well on this new journey. I highly recommend working with Miss Jennypher, she genuinely cares about her clients and will do everything she can to make home buying a less stressful process. Thank you, Miss Jennypher!

Jennypher is amazing! We were selling one house to buy another, I think they call that a contingent…read moresale so there was a lot going on and a lot of people involved but she helped put us at ease every step of the way. Everything worked out great and what she said she would do, she did. She seemed genuinely happy that she put us in the house that we wanted. She had as big of a smile on her face as we did when she handed us the key. Thank you Jennypher, we think you went the extra mile.

We lived at an apartment complex for 4 years and let me say we couldn't wait to leave our…read moreapartment. We applied at a property with Access and let me just say it has been the best experience we've ever had! The process was seamless and they were very responsive. We had our first maintenance request and the urgency it got taken care of was just impressive. We are very happy with our home and every single associate we've interacted with has been very professional and communicative. Thank you again for everything!

(0 Star)** My…read moreexperience with Access Asset Management began on a positive note, but it steadily declined due to what I believe was a lack of professionalism, poor communication, and repeated failures to handle time-sensitive matters appropriately. Several issues that required prompt attention were delayed or mishandled, creating unnecessary stress and putting my housing situation at risk. The most concerning part of my experience involved the handling of our Servicemembers Civil Relief Act (SCRA) lease termination request. My brother, an active-duty U.S. Marine, received military orders requiring relocation. Access Asset Management received his official military orders, a letter from the U.S. Marine Corps, and documentation supporting my status as his dependent. Adam spoke directly with his Staff Sergeant, he openly admitted to the staff Sergeant that they believed I was a liar. It just goes to show the level of professionalism these people carry. Despite receiving this information, our request was denied. Throughout the process, I felt that the matter was not reviewed with the level of care, objectivity, or understanding that an SCRA request deserves. Instead of relying on the documentation provided, decisions appeared to be made without fully evaluating the facts. After he admittedly stated he was not qualified to make said decision or a "forensic analyst" to properly assess the documents. He still continued to make that choice anyway. Mind you I have a degree in finance and work under a CFO for a nonprofit foundation where my day-to-day tasks include budgeting expenses, as well as internal audits...This forced us into a lengthy dispute that could have been avoided with proper diligence. I made every effort to resolve the matter professionally and without legal action. I organized the documentation, provided detailed explanations, and attempted to work collaboratively toward a resolution. Unfortunately, I consistently felt dismissed rather than heard. Another disappointing aspect was the level of professionalism displayed during communications. Adam is definitely a business owner that thrives and functions off of ego and emotion rather than logic; there is no real sense of humanity, compassion, empathy, and or justice unfortunately. Rather than focusing on resolving legitimate concerns, there were comments that I found dismissive and unprofessional, including assumptions that my communications were simply generated by ChatGPT instead of addressing the substance of the issues I raised. In the end, it is completely okay because life goes around and I pray and hope that his children or family never have to experience the level of treatment he expressed onto me and my family. But you also cannot go through life harming others, taking advantage of any one's pure intentions, profiting off of others misfortune or simply being a distasteful person and expect to go unscathed in this life. Another important thing to note is their office manager and coordinator renewal agent, are for lack of better word, lazy. They often drop the ball on time sensitive matters & don't fact check before responding to any email. I apologize for the words that make come off harshly, but simply it seems that they're a bunch of low-level intelligence people in that office including the administrative assistant but enjoy to speak in condescending tones. I believe property management companies have a responsibility to understand the laws they are enforcing, particularly when those laws involve protections for active-duty military members and their families. If a company is unsure how to process an SCRA request, it should seek appropriate legal guidance rather than making decisions that could adversely affect military families. Based on my personal experience, I cannot recommend Access Asset Management--especially to active-duty military members or their families. I hope the company improves its training, communication, and understanding of federal protections so future tenants do not have to go through the same experience.

Greg has managed multiple properties for me for the past 4 years and he's been a lifesaver and a…read moregreat member of the team. He has an easy can do approach when issues occur and it's always a pleasure to work with him to get those solved. He always makes himself available if any questions or concerns come up and if he's not available, he gets back to me usually within the same working day if not next day. Definitely someone you want on your team when you're entrusting the management of your valuable property. I wish he covered more area so I can have him manage other properties I own outside of his zone. Thanks Greg!

I am an owner and I deal with a lot of property managers. If I can use 3 words to describe…read moreprogressive property management, I would use "drag", "ghost" and "cheating". Unitiey and Cecilia are the two leasing managers I worked with and they suck. I'm risking my payout by writing this. I still have not got a penny from ppm after a week the cashier's check was deposited to ppm's account. Unitiey did great photos and great listing description and hosted 2 open houses and was able to locate a tenant for me within 3 weeks. I acknowledge her effort and give her credits for great marketing skills, but I scold her for missing most important point of being an owner's representative. She 1st didn't send out an inspection report before releasing keys. And I was told she would send out on 2 days before moving in. 2nd she released keys without my approval and without a renter's insurance policy in place, which were all agreed upon in lease. 3rd she omitted checking the interior of appliances and omitted dirty and unclean conditions of the fridge and then later on after moving in told owner it's "damages" in her inspection report sent 5 days after moving in .this is ethical issue more than breach of fudiciary duty. If she knew the issue, whyndid she release the keys unauthorizedly? if she omitted the issue, why did she use tenant's provided photo in her report. She is literally cheating on her inspection report. During the process, she asked me to reduce price because people is withdrawing their application, and 20 minutes after i said fine, let's reduce price, she told me ok, we have an application. She literally withhold that application information to push me for price reduction. When i confronted her boss about this, her boss explained that those 2 candidates didn't meet my qualifications requirements because I prefer dual income and no pet. I 'm like, they have 680 plus scores and have 3x income and they have enough qualifications and visited open houses. they are way better than the recommendation she made which had 2 collections and 634 fico. She even missed 1 collections from this candidate and she calls thos 680 plus one not "qualified " ? Cecilia's story is simple. she is a ghosting expert. Last week, because of unitiey's ommition of the fridge condition, tenants wanted to have a replacement fridge. So i drafted the fridge addendum and asked tennats to sign. One signed last week and the other one hasn't. I constantly asked her to remind tenants to sign promptly so we can move forward with an agreement and tenants can have the new fridge. From friday to today, no response from cecilia and my movers showed up at the door and wanted to have access. called her texted her and again, no response. had to call her office front desk to get connected to her and again she said she doesn't know about the signatures. I had to drop by and we heard water is running inside of the home, side gate was open, and water meter was running and had to text her and advised her this is an emergency situation. we got in after notifying her. and she then texted me I didn't give her 24 hour notice. Come on, imhave been asking for approval since last friday and she ghosted me like forever . i am done with progressive. btw, when you have minor issues and you need help. the entire office was just silent and owner would ghost you as well. Deven was the only one that can actually get things done and tried to help. he had to jump in to draft the lease and unitiey and cecilia would play ghosting whenever i really needed help. I mean, tenants are great qualified tenants and what they asked are reasonable and understandable. they were filtered off by progressive and I basically did all the screening myself because progressive failed to do their job. Btw, progressive sent me termination notices after their own omissions on inspection. I said fine, I'm gonna terminate you and are you open to do it by end of this month? deven said fine on the phone. When i actually switched the pm, cecilia said you didn't give me proper notice. I'm like, what the ?!! you terminated me and now you are complaining i didn't notice you..