Excellent . Great prices and designs and you can hire to deliver . Def worth the drive

Countdown to yuppies turning their backs on this overpriced chainstore selling high end mid century furniture which can be found much more affordably elsewhere online and for which there are decent knock offs selling at 25% of these prices in most cities in America? Me thinks IKEA a more likely pandemic survivor not withstanding the quality of the DWR's misleading name and quality Walnut. read more

Heather and the team at the DWR annex in Oxnard are amazing. They helped us furnish pretty much our entire house. They set us up with a company to store our purchases until we were ready for delivery as well. Very high end furniture at outlet prices. Great customer service and selection. I scored this beautiful malm fireplace at over 50% off. So many great deals. I visit at least 2 times a month to see the great new stock that they get. Highly recommend. Also the best place to get your office chairs for WFH. read more

Design Within Reach - Oxnard Outlet - Malm fireplace purchased from DWR Annex in Oxnard. - Furniture Stores Near Me - Oxnard, California

Wow! Although they have some cute furniture the customer service is absolutely nonexistent. We were in the store for 15-20 minutes and not one person acknowledged or said "hello" to us. This is now the third and final time we have been to the store. Unfortunately not once did anybody help us. Considering there are four furniture stores in the same parking lot you would think they would have amazing customer service. read more

My shopping experience with DWR Outlet was amazing. Kathryn approached me as I walked into the shop and offered a bottle of mineral water. From there it was up hill all the way. I purchased two pieces that I'd had my eye on for a long time. Both in almost perfect condition for about half the normal price. Delivery was quick and easy. I had my new items in less than a week. The shop is fully stocked with quality merchandise and displayed in an orderly manner. I highly recommend this shopping option to anybody who loves DWR style and does not enjoy waiting weeks for an order to arrive, expensive delivery options and the high price tags. read more

I recently purchased a beautiful eams lounge chair from Janet at DWR. She was extremely helpful to me, has a super great creative eye + nice attention to detail. It was a wonderfully smooth and very easy sales experience - the way it should be. Go see Janet - she's seriously so nice and the total best! read more

Design Within Reach - Oxnard Outlet - Packed car - not a surprise! Thank you Janet! - Furniture Stores Near Me - Oxnard, California

I would love to share the wonderful experience that my husband and I had at the DWR outlet store. AVI KAPLAN is the best store manager. She's absolutely the reason that we keep coming back to purchase more items. Outstanding customer service, always friendly and professional. read more

You NEED to tell your friends about this store. Design Within Reach is absolutely incredible. These are the kinds of businesses that deserve your hard earned money. I have been to many furniture stores throughout California and this was easily the best. I cannot speak highly enough of Heather and her staff who were all wonderful. Easily the best customer service I've ever had. Wow. They don't push you to make a sale they just want to help you at your pace so you're comfortable. The store is surprisingly massive with an incredible variety of furniture. Most furniture stores cater exclusively to indoor or outdoor furnishings. They have everything. They are the storefront of Herman Miller which make the most famous and ergonomic office chairs in the world. These chairs new cost $1,700 but are refurbished down to $600. You save money on the chair and on future medical issues from poor sitting posture. It's strange to say but I am genuinely proud we have a high end store with high end people here in working class Oxnard. If you want to feel intelligent about spending your money, look no further. read more

Design Within Reach - Oxnard Outlet - Herman Miller Embody ergonomic office chair - Furniture Stores Near Me - Oxnard, California

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Absolutely unacceptable customer service! I've been here 4 times now and except for one time, the staff just completely ignores me. They don't even say hello when you walk in. I just left from there 5 minutes before they closed with approx four staff members in the building. No other customers present except me. Not a peep out of any of them. They just looked at me. One male staff passed me by on my way out and didn't say a word. I'm a person of color and hate to think that this is the issue but there's no other excuse especially when I've been in there at other times and have staffers at least greet other customers. Will NEVER go back and will tell others to do the same. If I could give 0 stars, I would. read more

Stopped by to view their furniture, and the furniture appeared to me like high end Ikea quality (don't get me wrong, Ikea has some good furnishings) modern style. I did not feel comfortable taking a picture because I had 2 sales ppl watching my every move. read more

I've been in here 3 times now looking for a specific piece. I found what I wanted on the 2nd visit but all 3 employees had their noses in their laptop. The store was empty! It was me and a couple, no acknowledgement when you walk in, no one looks up when you stroll pass them or asks if you need help, and no one says good bye! I left frustrated without purchasing. I decided to go back and pick up the the $6000 sofa, but again felt completely unwelcome there! I left and swore I would never be back. So rude!!!!! Drove to the Santa Monica store where everyone was super nice and helpful and seemed to love their jobs. I much rather pay more to have good customer service! read more

I talked with sales person Melanie few times today. She told me this morning that the sale started tomorrow. 30 minutes before closing, I found out the sale started today. Very unhappy with her customer service. I will complain to her management. read more

DWR Outlet in Oxnard was my best discovery last year. I can't believe I didn't wright a review yet! One of the reasons I keep going back and purchasing more pieces is the quality and price of the furniture along with the exceptional service. As a long time client of DWR I have to say that often times the customer service I receive at the Outlet is superior to the experience at the LA's showrooms. As soon as you enter the store, you are greeted by smiling faces and sales associates ready to help. The manager Avi knows the inventory very well and goes above and beyond making sure all your questions are answered. She always makes me feel appreciated as a client and that is very important to me. Avi is leading by example the other associates in the store. Everyone looks happy to be there and this makes a difference. All the pieces that I have aquired have been in "like new" condition on a fraction of the regular price. Inventory changes weekly, so keep that in mind. It works great if you are not in a hurry- you can wait for that perfect piece and not break the bank. On the other hand, you can get lucky and may find it immediately and be able to drive home with it. Interesting fact- they use the same delivery company as the regular DWR. I have found them very reliable and much more reasonable price wise than if you buy from the regular DWR. The associate helping me is Tom and he has been an absolute pleasure to work with. Super knowledgeable and friendly, great listener and always eager to help with suggestion or ideas. No high pressure sales techniques, truly interested in understanding my needs and wants. I have been telling all my friends and clients about this "hidden treasure" ever since I discovered it. It is a bit out of the way, but it is definitely worth the drive from LA. I noticed they have been doing a short video posts on FB and I love it. It is another way to have a sneak peek of what is available, without having to drive. If you see something you like, you can always call and one of the friendly staff will be able to give you more details. Happy shopping! read more

Picked up what I ordered on the phone and couldn't be happier. Harrison, Robert and Melanie were very helpful and this is a great place to pick up DWR items at discounted prices. It's definitely Discounted Within Reach! Many thanks. read more

I had no idea this place existed until recently. Everything(or almost everything) 30-40 % off, in near perfect condition! It is definitely worth the trip to Oxnard. And if you can't find the time to go in, and are looking for something specific, their sales people are great too. I called them up and by happenstance, spoke with Janet, who is so lovely and so attentive. I was looking for a specific pair of dining chairs and we were in contact for months until they finally got them in. Thanks for your help Janet, and love you DWR Outlet! read more

I've called the store few times, each time asking for a king bed and telling them the specific model. Each time Heather takes my name and number down, promises to call back but never does. My last contact was today. I asked the price of a parallel bed and she told me she was going to call me back with the price as soon as she can. She did not. She never does. read more

Hooray, this fairly new (and only DWR outlet on the West Coast) is only a half hour from my house. Their selection is incredible and service very helpful. Bought a Herman Miller Aeron chair at half the retail price and there were many options to choose from. I just wish I had more room in my house to buy more of this artful furniture. It's expensive but worth it. Just be cautious, some of these are 'scratch and dent' so you have to inspect carefully since all sales are final. The staff is upfront and will help you with this. And don't forget to check out the new (also huge) Restoration Hardware outlet a few doors down. You could pretty much furnish a whole house between these two. read more

This place is amazing - and the customer service is excellent - especially from Tom, who kept the store open for us because we wanted to buy an extremely hard to find chair and the sale was ending soon (we had arrived later than anticipated). The inventory is impressive, the staff is very friendly and knowledgeable, and the delivery fee is very reasonable. We all are very lucky to have this jewel of a place on the West Coast! read more

Well-stocked warehouse store - overflowing with beautiful pieces. So happy to have this outlet so close by! I was going to order a small couch from DWR and noticed in the catalog today that the Oxnard outlet was open. I got a floor model of the exact couch I wanted, in a slightly different color, for 2/3 the price of new -- and using their delivery service I will have it in a a few days. If you are a DWR fan you will know that 1/3 to 1/2 off is a big deal. Kartell Louis ghost chairs were $280 with just a few tiny scratches. I bought the couch and had to run out of there for fear of spending too much money on chairs, a bed, rugs.... If you like DWR, this could make it affordable. A very small percentage of pieces are damaged but that's why they are in the outlet. If you are somewhat handy and can fix some nicks and scratches, the deals can be amazing. Very helpful staff and very available - without overdoing it. read more

Was JUST at this store which is very nice. Picked up two rather expensive chairs which an employee and I carefully examined for missing parts on the bottoms of the legs. I paid for the chairs and they kindly brought them out to my car. When I got home I put the chairs around my table to find that one teeters and is missing the bottom part to one leg. I called and explained I was just there and wanted to exchange for the chair I picked out and they will NOT accept this. I understand no refunds but seriously, I was JUST there and this is not the chair I picked out. read more

Incredible outlet! This is hands down the best stocked furniture outlet store I've been to. Plenty of high quality goods that are in as good of shape as in the regular show room but at 2/3 to 1/2 the price! Many other outlets seem to only offer significantly damaged pieces. The stock at this outlet is pristine. It's a long trek from the LA area but worth it when you consider the savings. read more

I love the merchandise at Design Within Reach and discounted pricing. Melanie is an excellent sales person with amazing follow up....I recommend asking for her.... read more

Amazing quality and unique furniture. Staff is tops and will explain and show you some of these fantasticly designed pieces. Sofas, accent chairs, tables, daybeds and more. They are pricey for some (me), but are discounted. Check it out. read more

Amazing customer service over the phone! Janet R. found exactly what I was looking for, sending me a video of the piece and thoroughly inspected if for any blemishes (there were none). It was a great seamless experience and I feel so lucky to have found a beautiful dining table with Janet's patience and eagerness to help...and it was 40% off! read more

Was next door at Fry's with the family, saw this new store walked over to it and the guy said "we don't allow shopping carts please come back with a stroller". First off I don't have a stroller with me, and what difference does a shopping cart vs stroller make? Really, you guys don't use dollys and etc all over the place to move furniture. I have a 3 years old and 10 month with me, I'm not carrying both of them and you offered me nothing in replacement. Guess I won't check it out. read more

Tom at dwr has been so helpful. He watched out for side tables for almost a year and was always super responsive with our questions. If you go or call always ask for Tom!! read more

I've been looking for a chair for my home office and struggling to find something that was ergonomically smart and stylish. On a lark, I called the DWR outlet to see what they might have and spoke to Janet. She let me know what they had available, texted photos and put a couple options on hold. I drove up the same day and she helped me choose between a few options. She moved furniture around so I could be sure the chair height worked with my desk and really helped me figure out the best option (I was torn between two options). With her help, I purchased an open box Herman Miller Cosm chair, which at full retail was way out of what I wanted to spend. It does have a scratch on a bottom leg, but it's not super visible and at 50% retail, I decided I could live with that! There's a mix of perfect pieces and some with small blemishes, so definitely check thoroughly. One warning, they have a huge selection of beautiful pieces, so its pretty easy to get distracted! read more

My boyfriend and I drove out from LA to do the outlet thing to find some new furniture. We didn't even know that a DWR outlet existed until we hopped on Google and figured we should check it out. As soon as we entered we were warmly greeted by Heather and given bottles of water. All the merchandise was organized and nicely laid out. This was our last stop of the day so we were expecting it to be like the others - more of a warehouse, dig for your deals type of thing so we were pleasantly surprised. We ended up getting a bunch of pieces from their Stacked collection to build our own bookcase. We had bookcase on our shopping list but never expected to go home with something like that! Heather helped us pick out the best pieces and the shop guys carefully packed and loaded our car! We probably never would have bought this piece for full price but for 40-60% off it was a great find! And to top it off there's an amazing Mexican restaurant around the corner to eat while you wait for your items to be packed up. We'll definitely be back! read more