Happy. Happy. Happy…read more The front half of the lights and outlets on all floors went out. And the garage door opener is on the same circuit, and there is no other way into the garage. Resetting the breaker ... buzzed to indicate a short-circuit. What could it be? I had changed nothing. Nothing. The power had not failed to provoke a sympathetic failure. Hmmmm? I did a bit of trouble shooting myself; unplugging everything from the dark outlets to rule out an appliance internally shorting out. No joy. I checked each outlet and switch for signs of spark/arc'ing. Nope. I checked the working circuits to see if neutral had floated (a very dangerous condition that could easily lead to a fire). Nope. Time to call a professional. Karen was confident that they could arrive a bit after lunchtime. Caleb (journeyman) and Alex (apprentice) called to let me know they were enroute. It took a few hours of trouble-shooting to find the short. It was a wire to a stairway light installed by the previous homeowner. Caleb knows his trade well, very well. He was also great teacher, insuring that Alex grasped a proper trouble-shooting methodology. A family owned business since 1956. I will certainly use them again.

My generator was installed in June 2024. Weekly test start up wasn't happening. I didn't notice…read moreuntil a few months later. I called and was told that it would be a service fee if I couldn't find the key. Found the key and service techs came. Original installer missed turning on the activation switch or something. Weekly test was working again. Yesterday, at 11p the lights flickered, went off then back on the flicked again. Total power outage. Called left a message and then called after hours emergency number, which is Mike's, the owner, left 2 messages Generator did not come on. After lighting passed over, I used my iPhone light to read manual and at 1:30a I'm outside trying to start my generator with the iPhone light. Got it started and still no power. Got a call the next morning from chick in the office. I call her "chick" because she ultimately told me that the issue with my generator not working due to a brown out was not their problem and to contact Briggs and Stratton! REALLY!!!!! No 24 hr emergency service even though voicemail says if it's after hours and an emergency to call another number, Mike's number. I wasn't contacted until the next/this morning at about 7 o'clock and was told that someone would be out between nine and 10 they showed up at eight thirtyish and explain that the unit that I have is tricky and that when I had a brownout, which I didn't, the system couldn't fully detect that I was out of power so therefore it failed to power up! Mike did not tell me that I would have issues if I had a brownout, which I didn't, my generator would not start up. He suggested that they come out and show me how to reset it. After careful thought about it, I called him back and left him a voicemail that what if I'm handicapped what if I'm can't get outside to reset a generator that they installed. What if I'm not able to do that? I don't know his answer because I left a voicemail. All I know is that the chick in the office told me that it's not their problem and to contact Briggs & Stratton!! So after paying this expensive money for this generator and a yearly maintenance fee this year, there's no emergency service and they want to show me how to reset it. I don't think so. I should've bought a Generac. I'm a caregiver for my 92 year old mother and her air mattress on hospital bed just deflated was nothing I could do about it but wait until they woke up this morning to contact me and send somebody out to fix it! So terrible customer service by the chick the office. What kind of crap is that to tell a customer? I do not recommend Bratcher Electric but surely they don't care because they already have my money!!!

Fry and Andrew did an excellent job installing a new tankless hot water heater at our new condo…read more They also removed the existing 80 gallon (!) HWH which involved removing some paneling which they replaced nicely.

We had a sewer drain emergency on a holiday weekend. EDAP came out and did a great job. They were…read morescheduled to come back for a power jet cleaning of the sewer line but re-evaluated the situation after viewing the whole line on camera today. They did not charge for the second visit. Phil and Marie were great! They made sure to find the outdoor clean-out rather than attempting the basement clean-out.

Handled issue like a true professional Glad I've called them…read moreFixed electrical issue quickly and efficiently

They are a local family run business who has been in the community for over 30 years. We had new…read morelights put in and they are licensed, insured, fast and professional. Pretty good prices and we are super happy with the job they fid and will definitely use them again. The young man that showed up was very nice and fast. He even took the old stuff and threw it away and cleaned up after himself. Very polite and friendly.

Jamie is best electrician I have ever met. He is so efficient and I won't ever use anyone else…read more Price is right and the work is impressive.

The phone staff was polite and the electricians who appeared at my home were polite, efficient, and…read moretimely too. I will contact them in the future if and when I need any electrical work done.

We have used Main Drain several times over the years as those who live in Berkley know, the…read morenumerous tree roots and older infrastructure cause issues. Every time, Sean and his team have been very professional. They are quick to respond and have gone above and beyond to fix things - even coming over on short notice after regular work hours. Sean's team are more than just professional, they are good people. They are easy to talk to and are willing to explain all the details of the problem, potential solutions, and how to prevent it from reoccurring. We have a finished basement where our kids routinely play so they took extra care in how they worked down there. We would highly recommend them to anyone!!

Paid $1,000 exactly 1 year ago for a sewer blockage. exact problem again, one year later. ????read more

GREAT Experience working with McGuire Electric for the first time. I called the company on Monday…read moreto get an estimate and timing to replace our outdated outlets and switches as well as installing a new light fixture. The gentleman I spoke with, was able to schedule me for an appointment the same week and gave me great information on how best to accomplish my goals. The estimate was also very reasonable after doing cost comparisons. Griffin, our installer was an incredible electrician. He was very knowledgeable and worked diligently and quickly to change all of our outdated outlets with ease. Here is a picture of him, adjusting our dining room light fixture to the proper height. We will definitely be using McGuire electric again! We could not recommend them highly enough!! Nice Job!

Flawless Tesla Charger Installation by McGuire Electric Inc…read more I highly recommend McGuire Electric Inc. for their outstanding work installing my Tesla charger. They completed the job swiftly and with great care, ensuring no damage to my home. Their attention to detail, ensuring the charger is in the best place in my garage is especially remarkable, as I had originally wanted the charger in a different place, with the electricians noting some of the disadvantages of having it there, demonstrating a better location for it, ensuring I didn't run into problems in the future. Amazing jobs by: Bryce and Gary!

5-Star Review for Oak Electric…read more I can't say enough good things about Oak Electric! From start to finish, they've been dependable, professional, and impressively fast. They handled the installation of my furnace, A/C, and generator. Every single step was smooth, efficient, and stress-free plus competitively priced! What really sets Oak Electric apart is the people. I genuinely love working with my Oak team and I say "my" because they truly feel like an extension of my family. Whether I'm calling with a question or scheduling service, I'm always met with kindness, honesty, and a sense that I'm genuinely being taken care of. They NEVER dismiss my concern or questions. They show up when they say they will, do the job right the first time, and take the time to explain everything clearly. Plus they follow-up. I never feel like just another customer. They treat me with respect and care, every single time. If you're looking for a company you can rely on for quality work and a personal touch, Oak Electric is it. I wouldn't trust my home comfort and backup power to anyone else!

Oak Electric installed my solar system after I selected them through the City of Ann Arbor's…read moreSolarize Ann Arbor group-buy program. Overall, I've been pleased with the installation and the system itself. My concern is with the follow-up service. Part of the critter guard came loose and fell off, and it has now been almost three months since I first contacted Oak. During that time, I've corresponded with three different people at the company as well as their phone service. I initially asked whether the repair was covered under warranty. I also asked that, if it was not, they simply provide a parts list or tell me what I would need to buy so I could address it myself. I still have not received that information. I was subsequently told that Oak would take care of the repair, but almost three months later the critter guard is still sitting on the sidewalk. This seems like a relatively minor issue, and I've tried to be flexible about the solution. I would be satisfied either with Oak reattaching it as promised or with enough information to understand what is needed to fix it properly. I chose Oak in part because of its participation in Ann Arbor's organized solar group-buy program, and I otherwise like the solar installation. I'm posting this review because the normal service channels have not resolved what should be a straightforward service request. I hope someone at Oak sees this and gets it taken care of. I'll be happy to update the review when it is resolved.