I had already bought laminate flooring from a big box store and was looking for an installer…read more Though Father, Sons, & Daughters Floor Covering only installs their own products, I greatly appreciated the call back letting me know. We're renovating our house and are finding that people in the home improvement industry are swamped and don't always call back, so wanted to write a quick review for those that do. Cheers!

Great customer service and great products pleasure from start to finish very pleased with our…read morepurchase

They are very helpful In assisting you in the store and came in with a good price. They also have a…read morenice selection of all types of flooring. The installation guys (Bill & his crew) were great. They explained everything throughout the process and did a great job. Definitely would use them again

I stopped here today looking for an area rug. They sell carpeting, area rugs and tiles…read more We were greeted right away by a happy, friendly person. He directed us to the area rugs and briefly described each section. He then returned to the front of the store and we were greeted by Cory, the owner. We asked some questions about a particular rug and he answered all of them. The prices are reasonable and we are considering making a purchase. I would recommend this store. The staff is super friendly and helpful.

Wow this place has a lot of options and is very large. They also have a great amount of displays. I…read morecame here twice with my husband and both times had very helpful sales associates. I ended up not going with tile here as the dye lots were all different and it made me very nervous. I did, however, buy their line of LVP, NuCore in Gunstock oak and I cannot wait for my contractor to put it in my laundry floor and eventually my basement. Seems to have a strong living system and is so beautiful. My warning if you are to get tile is to inspect all before you bring home. Just seeing the variance of the shades in the dye lots scared me enough to not move forward with the tile. LVP isn't so bad as wood naturally has different shades and it's meant to look that way. 4 stars for excellent customer service and clean store. Also, I am excited to use my LVP Pro tip: go on their website and use their AI tool before going to the store. We did that the second time around and it wasn't as overwhelming. The prices here are really excellent compared to other tile places but I think due to the dye lot differences. LVP seemed like a great value

Employees are the problem! It is impossible to get help! It seems like the cashier is the only…read moreperson working. I've been "helped" five times, only one young heavy set gentleman was HELPFUL. Every other person was dismissive or otherwise occupied. One tall gentleman came to the cashier to "help" me, he took me to an isle, handed me a product, from my list, then said I'll be right back. When I went looking for him he was on a computer working with other people, rude! He tried to get a muscular man to "help"! This employee took rude to eleven! He was bothered be the request for him to work, the hour I was there he was standing next to the cashier (only person working!) and on his phone! Why does that man have a job, so he can stand around, bother the cashier and never get off his phone! Great job, if you can get it! He walked over like I'm forcing him to work! HE DID NOT GET OFF HIS PHONE THE WHOLE TIME HE WAS FORCED TO ASSIST ME! In my visits to this beautiful, well equipped and huge selections with the worst employees, except for the tiny cashier and the large heavy gentleman, everyone else that I have encountered in this store should be on unemployment where the can get paid for doing nothing. Only contractors that don't need help could be happy shopping at Floor and Decor! Average person may do better to go to Home Depot or Lowe's and get ignored there! No wonder online shopping is growing in leaps and bounds, people are too good to work! A country full of lazy entitled people who want everything FREE and nobody should have to work.

We've been working with Class for years at our home in Seaford. They've done our kitchen, bathroom,…read morewood floor refinishing, carpeting, painting, moldings, and a number of other projects along the way. What we appreciate most is that they stand behind their work. If anything ever needs attention, they come back and take care of it. Kevin, Robert, Wilson and the whole team have always been easy to work with and have consistently gone above and beyond for us. Very happy with everything they've done and would gladly recommend them to anyone looking for quality remodeling work.

Excellent job installing carpet on three sets of stairs at my home. Everything was installed…read morequickly with a great end result. They also have very fair prices. I would definitely recommend checking them out if you're in the market.

Being new to Long Island, I researched so many flooring companies and vetted them through…read moreestimates/consultations. I chose KO flooring after seeing samples of their work, responsiveness to my inquiry (Nick answered my message immediately and made himself available to come to my home asap), family run business, and their willingness to accommodate my needs as a pregnant mother with a toddler. Nick and his father are both lovely people and practice what they preach when it comes to the "old school" mentality of delivering quality work and ensuring client satisfaction. There was one thing I was unhappy with upon delivery of service and he sent a worker back to fix it. This act speaks volumes, not only to his character, but his dedication to ensuring a happy client for years to come. Being a part time designer I've had dealings with plenty of craftsman and can assure you this was an excellent experience. If I had to do it again, I'd hire KO Flooring.

I contracted with Nick at KO floors to install Red Oak hardwood but he installed White Oak instead…read more He did this without my consent. Red Oak was clearly in my contract and Nick knew the rest of the house was Red Oak. Now it does not match the rest of my Red Oak floors. When I asked him what happened he lied and told me it was a mistake by his distributor however I was informed by one of his employees that Nick used the White Oak wood cause he had it in stock and saved money. Not a nice thing to do to your customer who spent close to 20k with his company. So I would not recommend KO Flooring or Nick to anyone.

i love this store, beautiful stones, funny & helpful employees. This one employee named micheal was…read moreso helpful directed me to the stones i needed. i really recommend

What a difference a week and mason makes…read more We're in the process of finalizing our backyard, and it's time to select the pavers. After visiting another locale two weeks ago, we came here this past Saturday. What a difference. We were greeted, by Alex, immediately upon coming in. We explained what we were looking to do, he then came out with us and showed us the many options outside, as well as some recommendations and ideas for both the floor tile, and wall tile. His enthusiasm for what he does was also evident. Answered all of our questions, and provided additional feedback we hadn't considered. We walked away knowing more about our project than we did when we came in. Alex didn't just point us outside. Further, when my wife went back in to grab a catalog, he used her name. This is the sort of thing you want to see from a business. Unfortunately, not enough of them bother. I've been told by our contractor that their prices are competitive, but this is not the reason for this review. This is a business that "gets it". We found our mason supplier, one more thing to check off the box. If you're looking for pavers, this is your place.

The two installers were great. Everyone else was an embarrassment…read more Let me start with the only positive: the two young guys who actually installed the carpet worked hard, efficiently, and did a fantastic job. They showed up, got it done, and were genuinely excellent. This review is not about them. Everyone else at Empire Today? An absolute disaster from start to finish. Strike 1 -- The sales rep. He called and asked if he could come early for the in-home consultation. I said no -- I was on a work Zoom call. He showed up 15 minutes early anyway. You called. I said no. You came anyway. That's the level of respect Empire Today has for your time right out of the gate. Strike 2 -- Installation day (Saturday). Per their own policy, they're supposed to call the morning of with a time window. No call. I called their call center around 9:30 AM, who called the installer -- voicemail. Called the dispatcher -- voicemail. "Someone will get back to you in an hour." Two to three hours later, still nothing. Finally a manager calls with the explanation: "unforeseen circumstances." No. That's not what happened. I was a contractor. I understand actual unforeseen circumstances -- a guy gets hurt, a truck breaks down, a job hits a hidden problem. I get it. Things happen. But that's not what this was. You overbooked your crew on a job that was too big for the time window, and my Saturday paid the price for your scheduling failure. Own it. I asked them to send another crew -- "we don't have one available." I asked for a discount -- "we can't do that." Meanwhile, if I had been unavailable, I'd have been hit with a 25% cancellation fee. But Empire Today can blow up your whole day with zero accountability. They offered to reschedule to Easter Sunday. I said absolutely not -- I'm spending Easter with my family, and frankly, your installers should be spending it with theirs too. The fact that Empire Today would even suggest that tells you everything about how they value people -- customers and employees. Strike 3 -- The reschedule (Tuesday). I took a full day off work. Again, no 8 AM call with a time window -- their own policy, ignored again. Same dispatcher runaround. Same non-answers. The installers finally showed up at 5:45 PM. The grand finale. After all of it -- two days blown, hours on the phone, a Saturday and a full vacation day gone -- the manager agreed to credit my card $50 as compensation. That $50 has never shown up (ts been almost a month). To summarize: I paid in full, blew two days, spent hours chasing people who wouldn't pick up their phones, got stood up on a Saturday, was offered Easter Sunday as a make-good, fought to get someone through my door before dark on a Tuesday, and was promised a $50 credit that never materialized. The carpet looks great. The two installers deserve a raise and an apology for being sent in at 5:45 PM. Empire Today as an organization deserves worse than one star -- but Google won't let me go lower.

UPDATE II: having had an exceptional experience with our…read moresalesperson, Nick Giberti, when looking to install laminate flooring in my daughter's new home, we contacted him again when looking to have carpeting installed in a basement Office/playroom and a sunroom......as was our experience with Nick the first go around, he came through with flying colors once again, this time......in coming to the house to measure and to give us an estimate, he discovered that he basement floor had asbestos tiling on the floor that needed to be removed priro to the installation of the carpet.....what we thought was going to be an insurmountable hurdle, Nick took it all in stride and recommended an asbestos abatement company that came in two days later and did a fabulous job at removing all of teh asbestos tiles at a most reasonable price......the floor is now all ready for the carpet installation.......once again, Nick Giberti came through and clearly went beyond your customary salesperson......

Luis was so easy to work with. He came when promised and he followed up on questions right away…read more His work was excellent and he worked very clean. Totally reliable. His rates were very reasonable and he even reduced his rate because we decided to not stain. (I completely forgot about it)

I can't say enough good things about Royal Floor Sanding. Luis is a lovely guy. He's really…read moreresponsive and did a few extra things no questions asked. The work was superlative. The floors that were refinished look gorgeous and our house was left impeccably clean. His price was 1/3 less than an estimate by a contractor. This was a slam dunk- highly recommended!