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    Dessert Mom

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    8 years ago

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    The Sweet Spot Bakery

    The Sweet Spot Bakery

    4.6
    (69 reviews)
    4.0 km
    $

    My experience here caused so much unnecessary stress and disruption to my event that I feel it's…read moreimportant to warn others. I followed up three separate times after the event to share my concerns and received no response at all--which really shows how little they value customer service. * I didn't receive the full list of cake flavor options until four days before pickup, and when I asked to switch flavors, I was told it was already too late because the cakes had been baked without confirming my choice. * I had a confirmed pickup time of 10:30 a.m., but when I arrived, I was told the designer went home sick and the cakes weren't finished. I ended up waiting until 11:45 a.m. for them to be decorated, which explains the rushed design. * The cake pops weren't ready, so I had to cancel them and run to another store last-minute to find replacements. * I specifically requested pastel colors, but the cakes were decorated in bright colors that didn't match anything we discussed. * The design and quality were extremely disappointing--the decorations looked rushed, the frosting was hard, and the smash cake wasn't even edible for its intended use. Overall, this was an unprofessional and frustrating experience from start to finish. Between the poor communication, lack of accountability, low-quality product, and complete disregard for customer concerns, I strongly recommend going elsewhere. They clearly do not prioritize quality or customer service.

    Overall experience caused stress and disruption to the event. I followed up 3 times after the event…read moreto express the below concerns and received no response: - Received the full list of cake flavor options only four days before pickup, and was told it was too late to change flavors because the cakes had already been baked. - Confirmed a 10:30 a.m. pickup time but after arriving we learned the designer had gone home sick and the cakes were unfinished; had to wait until 11:45 a.m. for decorations to be completed. - Cake pops were not ready, requiring cancellation and a last-minute trip to another store to buy replacements. - Requested pastel colors, but the cakes were decorated with bright colors that did not match the discussed aesthetic. - Cake design and quality were poor--decorations appeared rushed, frosting was hard, and the smash cake was not edible for the intended purpose.

    Photos
    Sweet Spot Bakery in Lisle has adorable Halloween Treats and pies. We stop by after church on Sundays for a cappuccino and a croissant.
    Sweet Spot Bakery in Lisle has adorable Halloween Treats and pies. We stop by after church on Sundays for a cappuccino and a croissant.
    The Sweet Spot Bakery
    The Sweet Spot Bakery

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    Darla’s Bakery

    Darla’s Bakery

    3.5
    (2 reviews)
    13.5 km

    Anything you order from Darla's Bakery will be enjoyed by all! Order some treats from her for your…read moreEaster celebration or any other occasion and you won't be disappointed!

    Very responsive and seemed easy to work with. $400 for a 15-20 person charcuterie is quite pricey…read more $120 for a small 8"cake. Was offering to do everything I needed, like EVERYTHING. I thought I was calling a bakery. Darla told me she would do the charcuterie tray, mini sandwiches desserts and cake. There's nothing to really look at so she will just text you ideas. I was excited to help out a small, local business. She works out of her home and wants half upfront. Sounds fair but was a little concerned because there's just a tiktok and phone as a contact and was nervous zelleing someone I wasn't totally comfortable with. I decided to only use her for the cake. Well, the day after we firmed up things (but still really no idea what the cake would look like or charcuterie or anything so was not sure what I was buying - no description, no invoice, no nothing but she wants half) she decided she couldn't make the cake. She feels I will be disappointed :-/ We're both pulling ideas off Pinterest or google and mine was no different than hers, so not really sure what happened here. Unfortunately, Im a week out and have to start over. Very disappointing. Feel she shouldn't send me "ideas" of cakes if she cannot produce them! Big waste of my time. Will not be using for for any future orders!

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    Darla’s Bakery
    Darla’s Bakery
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    Dessert Mom - desserts - Updated July 2026

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