1. Jack's Prime Cleaners

    1. Jack's Prime Cleaners

    0

    Sherman Oaks, CA

    Jack's Prime Cleaners

    4.8 (92 reviews)
    Open 7:00 am - 6:00 pm

    Request pricing & availability

    Response time

    6 hours

    Response rate

    100%

    Services - Jack's Prime Cleaners

    Dry cleaning

    Stain treatment

    Clothing alterations

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    I cannot say enough wonderful things about Sada, who does alterations at Jack's Prime! Not only does she do perfect alterations, she is creative and talented! We took my plain black dress and completely transformed it for my Beatle's themed gala by putting a row of daisy's around the empire waist and the neckline-- all her idea. The result was classy and beautiful. I've been going to Sada for at least 10 years, and keep following her around wherever she works. And by the way, she is the sweetest and kindest person as well!

    The worst , rude , disrespectful customer service I've ever seen in a business in my life. I'm a medical professional and I took my scrub for dry cleaning here. They gave it back to me on a hanger and cover , looked like it's done and charged me more. Than anywhere else! My pans was completely dirty!!! They couldn't clean it up and they've never told me they couldn't get the job done!! Instead they charged me and even though I returned my pants to them and nicely asked them why they charged me when they didn't get it done?! The young guy started to shout out in front of all people there and disrespected a woman to the max!! I could not believe how he treated a customer!!! I've not seen that in my life! I should have call police!!!!! I just left and he even came to the door screaming !!! I'll report them for sure!!! Please do respect yourself and never ever use them!!!

    Lea L.

    Been using them for a few months and very happy with the service. My clothes always look brand new!! They also do alterations like fixing a zipper. Thankful

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    6 months ago

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    9 months ago

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    1 year ago

    Always great service and job well done. Easy parking. Alterations are quick and reasonable.

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    9 months ago

    Highly recommend. Despite moving away from the area, we still make the drive to Jack's for our dry cleaning!!

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    1 year ago

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    10 months ago

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    2 years ago

    Over priced for alterations. I have a lot of business but I will drive to Hollywood before I do that again

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    3 years ago

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    2 years ago

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    7 years ago

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    5 years ago

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    3 years ago

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    2 years ago

    Just picked up my dress I needed altered quickly for an event. They did wonderful job, fits perfect!

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    4 years ago

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    3 years ago

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    3 years ago

    My first experience was amazing! On time (early actually) and sent me a text to let me know it was ready. $37 for a suit and silk dress.

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    7 years ago

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    4 years ago

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    7 years ago

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    6 years ago

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    8 years ago

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    Page 1 of 3

    Ask the Community - Jack's Prime Cleaners

    Can you see a patch on a baseball hat? If so, What would the price be?

    $8 Thank you

    How much does it cost to have pants hemmed?

    Hy Tymera -- I've had more than 10 pair hemmed by Jack's, and whether they were lined or not, each was $10. They also did a very nice job.

    View All 15 Questions

    Review Highlights - Jack's Prime Cleaners

    And customer service is excellent - really friendly and welcoming.

    Mentioned in 3 reviews

    Read more highlights

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    Ultimate Cleaners - Red carpet in the freshly dry cleaned green dress

    Ultimate Cleaners

    (44 reviews)

    $$

    Studio City

    After being a loyal customer for years due to the convenience of this location near my home, I was…read moreextremely disappointed by the way I was treated today. I sent my husband to pick up my item, and he was charged for an alteration that was never mine. We were told it was a "past due balance," which made no sense as I have never had any outstanding charges. When I called to clarify, the owner, Sheri, admitted there may have been a mistake and that they likely confused me with another customer. However, instead of apologizing, she abruptly said she had customers waiting and could not continue the conversation, telling me I would need to physically return with the card later. I called back an hour later and provided my credit card information for the refund. While she agreed to process it before closing, when I expressed frustration over the inconvenience and their error, her response was, "Maybe you should find a place that makes you happier." What disappointed me most was not the billing mistake itself, but the complete lack of accountability, professionalism, or basic customer care. After 8 years of patronage, I will never return. I expected far better treatment from a business I supported for so long. This place seriously needs better leadership and customer service.

    OK, so first of all the Owner is an amazing lady and help rectify the situation. I sent my dresses…read morein for an Oscar red carpet event yesterday Sunday. I brought the dresses in on Wednesday and said I need to pick them up on Saturday afternoon please. I arrived Sunday a few hours before the event to pick up dress and it had disappeared. They could not find it. The new staff member that was hired lost the dresses and marked it to be picked up Monday. These things happen. It was not a good situation, but myself and the owner searched the back and we found the dress . she steamed it for me , i when on my way and made it in time. otherwise I've had really great experiences with ultimate Cleaners, but this one was really bad.

    Jack's Prime Cleaners - dryclean - Updated July 2026

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