Great affordable tailoring! I appreciated the time and care and the quick turnaround.read more

I have been a loyal customer for YEARS, and I am done. This business is a disaster waiting to…read morehappen if you actually care about getting your items back. Every single time I drop something off, it's the same chaotic scene: customers standing around while staff frantically dig through piles trying to figure out where anything is. It's not an occasional hiccup -- it's the standard experience here. You can see it in real time: nobody knows where anything is. This time, it finally caught up with me. My daughter's school uniform pants are GONE. Not "we're still looking" -- gone. I was told they may have handed them off to a random stranger by mistake. Let that sink in: they lost my child's clothing and think it's acceptable to shrug and say it "may" have gone home with someone else. This isn't about the money. It's about the fact that I now cannot trust this business with anything, after years of giving them the benefit of the doubt. If you value your belongings even a little, take them somewhere else. I wish I had.

I've been using their services for almost a year now. Not a single complaint. Their online app is…read moretruly amazing; you can see a detailed timeline of where your order is in the process. Steamer also notes the brand of each item you've brought in, which would cut down on any possible misplacement. Of course, you get a text when your order is ready and then can let them know you're 'on the way'. The work is terrific. The staff is incredibly friendly and accommodating to your specific time issues. Great work at a fair price and eco friendly. Well done Steamer Cleaners.

I took my dress there last week for alterations. Before they started, I specifically asked multiple…read moretimes if they were able to properly alter this particular gown because of its design and construction. They repeatedly reassured me that they could and that there would be no issue. Based on those assurances, I trusted them with my dress. Unfortunately, they cut the dress crooked. I didn't notice until I wore it to my event, so I ended up wearing my dress crooked because of their alteration. I went back the very next day to show them the issue and ask for a refund. They told me they would fix the dress and that when I came back to pick it up, they would also give me a refund. When I returned, the dress was STILL crooked and had not been properly fixed. They also refused to give me the refund I was promised. What made the situation even more frustrating was that when I questioned why the dress was crooked, they started saying it was because of the dress itself. If they knew the design of the dress made it difficult to alter, they should have told me that BEFORE altering it. Instead, I asked them multiple times if they could do it, and they reassured me that they could. At that point, I asked them to compensate me for the price of the dress because their alteration had damaged it to the point where I could no longer wear it. I went back and forth with them countless times for over a week trying to get a resolution. I spoke with Joshua, one of the managers. Mario was the person who performed the alteration, but I did not personally speak with him. According to their "store policy," if they paid me the full price of the dress, they would get to keep the dress. I found this policy completely unreasonable, especially when the damage was caused during their alteration. I told them they needed to do something to make this right because I should not have to lose both my dress and my money because of an alteration they assured me they could do. In the end, they only paid me 60% of the price of my dress and returned the dress to me. After going through all of this, I was extremely disappointed with how they handled the situation. I had no problems with Steamers Cleaners before this, but their customer service throughout this entire situation was HORRIBLE. The biggest issue for me was not just that the alteration went wrong, but that they initially reassured me they could do the alteration, then blamed the dress when something went wrong, and made me fight for over a week to get any kind of resolution. Their promises mean very little once something goes wrong, and unfortunately, I learned that the hard way.

Professional and clean. Good natured and very flexible…read more Would recommended for any small or complex job

Karen has done several alterations for me. He offers excellent and fast service at very reasonable…read moreprices! Thanks Karen!

I can't recommend Luxury Alterations enough! Marine and her husband made my entire wedding…read morealterations experience such a wonderful one leading up to my wedding on October 26, 2025. Lily Bridal, where I purchased my wedding gown, highly recommended them, and I'm so grateful they did. My gown was a stunning Kitty Chen designer wedding dress, and together with my cathedral veil, it was an investment many thousands of dollars. It was incredibly important to me to trust an experienced alterations expert with something so special, and from the very first fitting, I knew my dress was in the best hands. Marine and her husband were incredibly kind, patient, and welcoming throughout the entire process. They listened to every detail I wanted, treated my gown with the utmost care, and made every appointment feel stress-free and enjoyable. They met every deadline and every wish I could have asked for. My gown fit like it had been custom-made just for me, and I felt absolutely beautiful and confident on my wedding day. Their craftsmanship, attention to detail, and genuine care exceeded every expectation. Thank you, Marine and your husband, for helping make one of the most important days of my life so perfect. I will always be grateful and enthusiastically recommend Luxury Alterations to every bride looking for exceptional talent, professionalism, and kindness.

Incredibly grateful for Marine and her husband in making me feel most beautiful on one of the most…read morespecial days of my life by working on my wedding dress. For some context, my dress was bought as is from a sample sale. As someone who is is not very tall in height, the dress visibly needed hemming. The wonderful team of Luxury Alterations successfully and beautifully hemmed my dress to my liking without losing its integrity. Even with the inches taken off from the front of my dress, they were still able to allow a beautiful train in the back which looked beautiful as shown in the photos. Additionally, I also wanted to be able to move around during my wedding dance and reception. Marine suggested a 5 point bustle that allowed me to move around and dance comfortably throughout the night. And she did it beautifully without making my dress look frumpy. It was like wearing two dresses for the price of one. As a budget bride, I was worried about cost as many times the price of alterations is as much, if not more, than the price of the gown. Fortunately, I was quoted a very fair price that, to my delight, was less than the cost of my discounted dress. My wedding was 8 months ago but I still look at my dress with awe and I have Luxury Alterations to thank for it.

From the moment I walked in, I knew my wedding dress was in the best hands. Gary and Agapi are…read moretruly amazing people--so kind, welcoming, and incredibly knowledgeable in their craft. Wedding dress alterations require so much skill and precision, and they absolutely exceeded my expectations. I dropped off my wedding dress, and they altered it perfectly. Every adjustment was done with such attention to detail, making the dress fit like it was custom-made for me. They took the time to ensure the hem, bodice, and every little detail were tailored flawlessly while preserving the original beauty and design of the gown. What I appreciated most was how patient they were throughout the process. They listened to exactly what I wanted, offered expert advice when needed, and made me feel completely confident every step of the way. Their experience and passion for bridal alterations truly show in their work. If you're looking for someone you can trust with one of the most important dresses you'll ever wear, I cannot recommend Gary and Agapi with Tailors of Sherman oaks enough. They are talented, professional, and genuinely wonderful people. Thank you both for helping make my wedding dress absolutely perfect!

I brought in a suit that was too large in both the jacket and the pants, and unfortunately the next…read moresize down was too small. I wasn't sure it could even be salvaged given how extensive the alterations needed to be, especially with only a week before a wedding. They completely exceeded my expectations. They expertly reconstructed the suit and tailored it perfectly to my body. The fit is flawless, and it genuinely looks brand new. Their craftsmanship and attention to detail were exceptional. I highly recommend them and will absolutely be coming back for my next suit!

I've been going to Dr Blue Jeanns since the late '70s. When it comes to Jeans alterations, Tony is…read morethe master and absolute best!

I paid almost $40 to have a pair of $250 jeans hemmed here with the original hem, specifically…read morebecause this place is supposed to specialize in jeans. Unfortunately, after just one wash, the hem is already bunched up and coming apart on the inside. The workmanship is terrible, especially for what they charge. I expected a professional, clean, durable alteration, and instead the jeans will now need to be redone. Very disappointing and completely unacceptable for a shop that promotes itself as an expert in denim.

My wife and I got married a couple months ago and this review is long overdue. I wanted to wait…read moreuntil I had some pictures to post before I wrote this review, and it took us a little while to get our photos (good work takes time!). It's also a super long review, but for Suzanna it's worth it. My wife is actually the one who recommended me to Suzanna. I was stressing out about where to take my tuxedo. I've worked with several tailors around the area and while all of them were pretty decent, none of them wowed me. It didn't help that I had some unusual requests that I knew would get some judgment and pushback from most tailors (I wanted tux sleeves and pant hem at about 4/5 length, VERY short). That's when my wife recommended Suzanna. My wife actually brought THREE of her dresses to Suzanna. My wife also had some unusual requests and she said Suzanna was super nice and easy to work with, and was willing to do the odd requests after a small amount of explaining. Encouraged by my wife's experience, I gave Suzanna a visit. She was sooo incredibly nice and friendly. She was an absolute darling. I explained to her my untraditional requests, and she gave me an unsure (but still friendly) look. She made a joke that she's gonna have to make me sign a waiver promising that I won't write a poor review if she does what I'm asking, LOL. I promised her I knew what I was asking for, and that I would not blame her for the outcome if it looked bad. She agreed to take on the job. The whole exchange was very funny and friendly. She also has great memory, I told her my then-fiancée had come in 2-3 weeks prior to drop off her dress and she still remembered exactly who I was talking about! She made sure to give me a pickup date for my tuxedo on a different day than my fiancée's so that I don't accidentally see her dress. When she told me the price for those several major alterations on a total of 3 pieces of clothing (tux top, tux pants, tux shirt), I guffawed. Suzanna asked me if it was too much. But no, it was the exact opposite. I couldn't believe how reasonable it was. It was more than fair. My then-fiancée and I went to pick up my entire wedding outfit, just 2 weeks later. When I put on the whole tux, I couldn't believe how nice everything felt. It felt so premium and so comfortable. It was literally made for me. It fit exactly how I wanted, it was perfect in every single way. Not only did it make me LOOK good, it made me FEEL comfortable, it made me FEEL good and confident, everything a well-tailored outfit should be. It was clear she is extremely talented and has an eye for her craft. So much care and effort and precision went into each article of clothing, into each stitch. And it's not just my tuxedo either, every single one of my wife's wedding dresses came out perfectly and flawlessly. She loved how each one felt and flowed. Suzanna literally did both of our entire wedding outfits. You can tell from the pictures I've posted that Suzanna did an incredible job and the outfits not only looked good in person but also came out beautifully in photographs. We'd like to thank Suzanna sincerely from the bottom of our hearts for making us look so good and feel so good for our wedding. Thanks for all the kindness and caring. Thanks for being understanding of our weird and unorthodox requests and executing our vision. Suzanna played such a big part of our wedding and her beautiful work will forever be immortalized on the photos we hang on our walls and pass down to our children. If you want your clothes done perfectly with tons of care, if you want to look and feel confident, elegant, perfectly fitted for your special day or any other occasion, definitely come here. Suzanna is an artist and an absolute joy to work with.

I don't think I can write enough how grateful I am for this place. I needed last minute tailoring…read moreand alteration for a wedding I'm in I had a day left. I looked everywhere on yelp. I saw they have 5 stars but Most importantly when I called and I told him the time crunch, he said just bring it in and it was ready maybe past 3 o'clock so I went in the lady was so patient and kind she already had two people ahead of me that were in the middle of trying things on, so I waited a bit and when it was my turn, she was so patient and kind took her time with me. I was just ready to be rushed or something because it was so last minute, but she took her time and the amount of work I needed basically a suit jacket to be taken in two sizes. I really didn't think it was going to be possible in the short amount of time but she did it. She said they don't even charge rush on it. The next day it was ready. I can't thank them enough for saving me. God bless their hands and I will be bringing so much more for them to work on and will be telling everyone to go here thank you guys so much.

After living in the LA area for 30 years, I finally found the tailor of my dreams. Neewin…read moreAlterations in Studio City is everything I always hoped I'd find. The owner, Neewin, does beautiful, meticulous work, and is a joy to deal with. He is respectful, gracious, and puts the exact same care into doing alterations on an inexpensive casual summer skirt as a very expensive designer suit. The tidy, charming shop on Ventura Blvd has a lovely old-world tailoring feel to it, but the prices are very reasonable, and the turn around time has been fantastic. I have been absolutely thrilled to find Neewin tailoring and would give it ten stars if I could.

I called for a quote on a simple shortening the hem of 2 Jean skirts. Neewin asked me to bring in…read moreskirts. So I did bc he couldn't give me a quote over the phone. While he did a good job, each skirt was $60 to shorten each skirt a few inches, AND it was done by machine. Both he and Heather were very nice, but I thought at the time that was excessive. I didn't do my research and check other alternatives in the area. $60 to shorten each a couple of inches on the machine, maybe 15 minutes maximum....(1 picture of hem from the underside, it's going vertical 4 some reason, the other one what u can see from the outside, going horizontal....) The machine did do a good job, but $120 for 2 skirts on a machine is excessive.... So after I read Neewin's response, I brought in another garment to hem and get taken in. He couldn't have bn more cordial about it, and, surprised me by having it ready the very next day, instead of 5 days later. Good business. I will definitely be bringing my alterations back to him.

Very clean business and Fernando helped me out at the front he was very nice. I will always support…read morethis family business!

I adore this place. This is a business run by mom and son. The son is always cheerful, helpful and…read morejust a wonderfully kind person. Very friendly. I don't live close but the alterations done on my clothes have been so amazing it is worth the drive. I have taken my oversized suits, formal dresses and gowns to get them altered and you would think I bought it that way. Incredibly professional and such a delight to visit. It can be pricey but I think when you are altering very expensive clothing, it is worth it. Especially with the way clothes are made so by heap nowadays. If you have a good base/foundation to work with and good fabric... do what I did and save the clothes! Get them altered here. You won't be sorry

I highly recommend Jack's prime cleaners The staff are very…read morehelpful welcoming and warm Jack the Owener is the best he is always there to take care of our needs

Jack's is amazing! The location is well kept and looked after. The staff is always so kind and…read morefriendly. My clothes has always been ready on time, they've actually even been able to rush things for me at times. I've had alterations done on multiple dresses, and every time everything came back even better than expected. Pricing is what you would expect given the quality of the work that they do. Which is way not only I go here but my co workers all do too.