I've been using their services for almost a year now. Not a single complaint. Their online app is truly amazing; you can see a detailed timeline of where your order is in the process. Steamer also notes the brand of each item you've brought in, which would cut down on any possible misplacement. Of course, you get a text when your order is ready and then can let them know you're 'on the way'. The work is terrific. The staff is incredibly friendly and accommodating to your specific time issues. Great work at a fair price and eco friendly. Well done Steamer Cleaners. read more

This is the best dry cleaner you could ever ask for. Great family business. Great customer service. They truly care about their customers.

Update See Prior Review Below I genuinely cannot believe this response. At no point did anyone tell me that my dress could not be properly altered before altering it. In fact, I specifically asked multiple times whether they were capable of altering this particular dress because of its design, and I was repeatedly reassured that they could. They then altered my dress TWICE, and both times it was crooked. So please stop rewriting what happened to make it sound like I was warned in advance. I was not. If your staff knew they could not properly alter the dress, they should have told me that BEFORE taking scissors to it and damaging it. I did not need or want a "brand new dress." I needed MY EXISTING $345 DRESS TO NOT BE DAMAGED after trusting your business with it. And as anyone reading this can clearly tell, your customer service is honestly ass. Instead of taking accountability for a mistake that happened during YOUR alteration, you and your staff have continued to make excuses, shift blame, and tell different versions of the story. This was not a simple misunderstanding. This was over a WEEK of exhausting back-and-forth conversations over the phone and in person, while I repeatedly tried to get someone to take accountability and give me a straight answer. By the end, I was so mentally exhausted and tired of the ongoing lies and excuses from your staff that I accepted the $200 check and stopped pushing for the full cost of my $345 dress. That does not mean I was satisfied. It means I was tired of dealing with your business. The biggest issue is not even that the alteration went wrong. Mistakes happen. The issue is that when your business makes a mistake, apparently your response is to deny, deflect, blame the customer or the dress, and then publicly act like you did everyone a favor. Take some accountability. Your response to this review has only proven exactly why my experience with your customer service was so horrible. read more

Steamer Cleaners - Sewing & Alterations Near Me - Sherman Oaks, California

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I don't often need professional cleaning services but my items used to sit in my closet as I dreaded dealing with it - they provide amazing service and a perfect job every time I need so I don't have to stress anymore! read more

This place just keeps getting better, folks. The quality of work is second to none. The value? Oh baby, it's great! And the service got me hootin and hollerin over here. I love them! read more

Steamer Cleaners - Paul Thomas Anderson photographing HAIM's new album cover at Steamer Cleaners on Ventura Blvd in Sherman Oaks. - Sewing & Alterations Near Me - Sherman Oaks, California

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I legitimately have never been to a dry cleaner as good as Steamer Cleaners before. They got a really stubborn stain out of a suit jacket I just resigned myself to living with. And they made the whole process feel so easy. I literally wouldn't take anything designer anywhere else, this place is a valley institution for a reason!!! read more

The entire family is a joy to be around. It's like coming home. The quality of work and customer service makes it worth the trip every time.

I took my brand new designer denim pants for alteration. First time they did wrong job. I took it back and second time they gave me with the sticker non removable, im asking clean it they give me with the dirty stain . I'm very disappointed because its a visible place (( read more

Steamer Cleaners - Sewing & Alterations Near Me - Sherman Oaks, California

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my tan colored pants were drenched in wine around both ankles and it seemed I had little hope to them being revived. I took them to 3 different dry cleaners that told me I had no hope because they aren't going to be able to do much without most likely ruining the pants furthermore. Even my tailor told me the pants are done for and my best bet is to dye them a different color, yeah I don't know what he was on about but luckily my friend referred me to steamer cleaners. I brought them in and Jose seemed confident he was going to get the job done but would need a few days. I was fine with giving them as much time as they needed but the job was done in 24 hours. Not only are all the stains removed, but the pants truly look as if they are brand new. Thank you Jose and Josh. 10/10 service and will always receive my business read more

Have been there twice for alterations. Both times there were issues. Ist time they sent the items to another business and I was forced to go 20 minutes away to pick them up because they could not gauruntee they would be ready in time. Today I got a notification saying the items promised for today would not be ready until tomorrow. See attached picture. This company seems to continually to overbook itself without adequate resources for effective customer service. They have an elaborate online communication presence but obviously have no idea what is happening in the shop. I will definitely take my business elsewhere! read more

Steamer Cleaners - Sewing & Alterations Near Me - Sherman Oaks, California

The quality of this place is fantastic! It doesn't come cheap but once you take your clothes to this place for a while and try to go back to the rest of the dry cleaners, it's not the same. the chemicals the rest of the cleaners use are harsh in comparison. Clothes will last a lot longer, but not cheap! The morning lady Dania I believe her name is another reason I keep going. read more

I've been a long-time client and have always found Veronica and the rest of the Steamers staff to be kind, thoughtful, and meticulous. They tell it like it is, especially when it comes to protecting their clients' garments. Veronica has always gone above and beyond for her customers -- including me -- and it's wild to see anyone misread her professionalism as anything else. This place has been neighborhood staple for years and I would never drop my dry-cleaning anywhere else. read more

Steamer Cleaners - Sewing & Alterations Near Me - Sherman Oaks, California

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I LOVE STEAMER CLEANERS!!! A valley staple ran by an incredibly dedicated, efficient, loving team! Ive had nothing but wonderful experiences here from the genuinely kind and welcoming staff. Particularly, Ariana! I met her down the street on woodman when she informed me of her dedication to her sweet family's dry cleaners. I had been on the hunt for a place I truly trusted handling my garments and some of my favorite pieces. And I will never go through the hassle of finding another valley dry cleaner again after getting back such flawless results! AMAZING!!! AND ON TOP OF THAT, I was given the absolute HONOR of being named VALLEY PRINCESS OF THE DAY. Ariana and her family put my face on the front of their billboards for all of beautiful Ventura to see. I WAS ECSTATIC. This was my MOMENT and Steamer Cleaners MADE MY DREAMS COME TRUE OKAY? I showed every friend imaginable and my mother cried. This was truly and unforgettable experience. See photos below. What a fun bunch that made me feel so special and seen in every way! I adore this establishment, their phenomenal cleaning results and above all...THE PEOPLE. STEAMER CLEANERS YOU ARE AMAZING. read more

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Steamer cleaners changed my life. I'm a stain person. I spill all the time and that's why steamer cleaners are the best dry cleaning in all of Los Angeles. When my cat threw up on my wedding dress, they took care of it no problem, it didn't matter that I got stood up at the alter, my dress still looked beautiful. If only they could have altered my fupa. Before my grandmother passed she gave me her first bra. It was too big so I had to get it altered. I now feel super sexy and confident when I wear grandmas bra. My new boyfriend loves it. Thank you steamer cleaners. read more

Steamer Cleaners - No cat pee - Sewing & Alterations Near Me - Sherman Oaks, California

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I had been coming here for years trusting them with my most delicate designer items but something changed in the last few months: consistently ruining clothes, losing buckles, or simply not cleaning clothes and leaving stains on them. I don't know what is going on here these days but it seems like there is some sort of crisis. A shame since this used to be a great place. read more

I brought my coat in for dry cleaning and paid a $35 fee before the coat was examined. When I unwrapped it up, it was still visibly dirty in multiple places. When I asked why, I was told the stains were "permanent damage." Had the stains truly been permanent, I would have accepted that explanation. However, as I was leaving the cleaners, I noticed another stain that appeared as though it could be easily removed. Out of curiosity, I rubbed it and it came off immediately. I returned to the cleaners to ask how the coat had been cleaned and to better understand their process. During that conversation, I used their hand sanitizer on another stained area, and the residue came right off without issue. I was then informed that the cleaners do not use harsh chemicals and instead rely on an oil-based cleaning solution. The concern is that the area they labeled as "permanent damage" was quite large. When I returned to my car, I applied a small amount of raw shea butter oil to that same area, and the residue " permanent damage" came off completely. Given that the stains were removable with minimal effort. I am unclear what cleaning process was performed on my coat. What exactly did they do? I had literally found the coat in the process of moving and had a bright idea to take it to the cleaners. I did not attempt to clean the coat myself prior to taking it into the cleaners but it states hand wash only on the tag. I guess that's what I get for being lazy. Nonetheless this was a complete waste of money. Material: Black Polyurethane and Polyester. read more

Ruined my designer clothes (the color of my shorts washed off (camel color) and looked like a highlighter went through my shorts). I could have thrown my clothes in the washer at home and have better results. All I got was just a sorry. read more

I just had the best experience with Steamer Cleaner! I've been loyal to another cleaner in the area, but after my most recent visit, I've found my spot. What's not to love about them? The staff is incredibly detail-oriented. I was worried my white sundress would never have life in it again after spilling a glass of red wine on it. The staff at Steamer gently assured me they would do their absolute best to fix it. The cute owner even came out of his office and promised me himself that he would ensure it looked good as new. And that's exactly what happened! I picked up the dress a few days later, and it looked incredible. Their prices are also so reasonable for the neighborhood, and they have free parking....an extreme rarity in LA. I also have a bad shoulder and they carried the garment to the car for me. Insanely accommodating customer first service. I'll definitely be back soon! read more

Steamer Cleaners - My white dress after I flew across the country with it. Still fresh and no red wine stain. Incredible!!! - Sewing & Alterations Near Me - Sherman Oaks, California

This was my first time coming to this cleaners and I'm impressed. I had a pair of pants hemmed and it was very well done and reasonably priced. Great service, quality work and extended hours of operation. Lots of parking beside the entrance. read more

It's just nice these days to visit a family owned and operated business, you know?? The staff is so kind, the facility is clean and welcoming, and most importantly -- Steamer Cleaners has free popcorn!!! They give out snacks while running my errands?! I finally have a reason to look forward to dropping off my stuff and not gonna lie the marquee is always funny!! read more

Veronica is extremely rude. After waiting 10 minutes two people assisting one person, she was constantly jumping into the conversation with the customer. After 10 minutes of waiting I asked would someone assist me? She said no, we are working. The gentleman being assisted brought a jacket in, he was asking what he is paying for $40 dollars. For 10 minutes they didn't know what he was paying for or what work was done on the jacket, then Veronica said If you don't like it then we will have to undo what we did, meanwhile they don't know what they even did! Then finally after 15 minutes I get my items. The didn't properly hang my clothes, my top fell off of the hanger and fell through the bag on the dirty floor. Poor customer service even worse services! How do you not properly secure items on hanger for it to not fall! Do not come here save yourself a headache and over priced service. read more

To close the loop on my review, see the uploaded photo of the sleeves that Steamer felt were necessary to call out and flag with a blue tag because they were so worn, the customer service person said that they would not clean the jacket unless the sleeves were flagged. I was so insulted. If the sleeves were worn out and torn, I would have understood their point, but they are not. read more

Steamer Cleaners - Steamer flagged these sleeves as "worn"! Really? Yes, was told that they could not clean them unless the sleeves were blue tagged. - Sewing & Alterations Near Me - Sherman Oaks, California

I have been going to this cleaners for years They do a nice job and are also very very pricey .Most of the employees are very nice with a special shoutout to a new man named Johnathon or Jonathon behind the counter .He has very nice demeanor and is very kind read more

I had my dress altered at the last minute and due to the thicker material and 3 layers, the seamstress was unable to get out all the wrinkles with her steamer. I was so stressed out. My husband contacted Steamer Cleaners and they were so kind and communicative! They even offered same day turnaround if we needed it. Our outfits looked flawless! I will definitely be returning! read more

Steamer Cleaners - Perfectly pressed dress and tuxedo - Sewing & Alterations Near Me - Sherman Oaks, California

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Great service, wonderful folks at the business and it's ready when you want- what more could you want?

I will never use another cleaner! Plus family owned businesses are worth supporting and these guys have always been the best.

The service, attention to detail, and timeliness on our order was beyond amazing. If you ever need a tuxedo and dress pressed for your important day then steamers cleaners is the place to go. They made our special day even more special. read more

Steamer Cleaners - Tuxedo and dress on point - Sewing & Alterations Near Me - Sherman Oaks, California

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My favorite steamer cleaners in Sherman oaks I can't begin to start with how many times they have saved me with dry cleaning and steamer needs. Always on time and always worth the price!!! read more

I've never felt more welcomed in a business than I felt walking into Steamer Cleaners! The welcome bag? The spinning wheel? The family business spirit that exudes from every employee? Not to mention the QUALITY. I never knew what my dry cleaning was missing! read more

My favorite cleaners - quick, reliable, great value, and super easy/seamless. The services requested include dresses, coats, household items (comforters, etc). Always friendly service. Always on-top of it -- and environmentally friendly, too! This team obviously takes pride in their business, and they've never let me down! Plus, they've always got some fun message on their signage out front, and a charitable program to help job-seekers get back on their feet. Love this local family business. I'm back again & again! read more

I was so blown away i had to come write a review! To walk in and see the flights of moving clothes racks and classy designs (including a cute popcorn machine!!) made me feel like a kid with awe and wonder. Quality is lovely. You can tell they deal with high end clients with how professional everything looks. All the fun family touches and pics of the legendary Ariana Basseri Fee made the whole experience a chef's kiss. A cool thing to mention is that they have so many different registers it wasn't a drag to wait and everyone was kind with good energy. A true gem. Highly recommend, you'll see what I mean. read more

2-time customer, generally bring semi-formal and formal wear (thing business dress shirts, sweaters, etc.). Customer service shines and the staff is very nice. The 3 stars is mostly due to how expensive the service itself costs. I was surprised when my recent order of TWO items (1 sweater and 1 pants I think) came out to ~$31. I also did notice that 2 of my button down shirts from my previous service were irreparably damaged on the collar, though too late since I only caught the damage when I broke my shirts out for some work travel a few weeks after I had my shirts cleaned. Location and staff are great, but the quality and price seem a little misaligned. Happy for others who've had a consistently solid experience. read more

Seriously these people are the best - not only did they do the impossible (like remove a red wine stain from an heirloom silk lace dining cloth) they were honest and sincere. Teddy and Nicole run a serious cleaning operation. Go here or be prepared to be overcharged and disappointed elsewhere. read more

amazing service! and the staff is incredible. not only did they get the weird stains out of my dress, but they were so nice. if you need a cleaner come here! read more

They know how to get the job done! I had two stains on my favorite blazer (beige) and I literally can't even remember where the stains were. I'll be going there until the end of time! read more

As you can see by the companies reaction 6 months later, they not only ignored the pressing issue and stains they caused on my drapes but COMPLETELY IGNORED the damage to my anthro bedding. Jose did say they were coming back to pick up the drapes but once again he didn't show up. This is how you too can expect to be treated by this shady company. Don't believe the hype. read more

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Love this place! They are always so nice and they do such a good job with the clothes! Couldn't ask for a better local dry cleaner!

would recommend them to everyone! so efficient and thankful for their service! had multiple garments of clothing and they took care of it all !! read more

Best dry cleaners I've been to in LA - and I've been to over two dozen all around the city. Nobody tops Steamer Cleaners! The quality of cleaning is impeccable. My clothes last longer and are in better shape after bringing them here. Alterations do a phenomenal job in a timely fashion. The popcorn machine and spinning wheel to get some $$ off are just icing on the cake. This is the place to bring your clothes. read more

I've been coming to Steamer Cleaners for about a year now and I am so happy to have found this family owned dry cleaning place. I have been able to trust them with my special occasion dresses and different fabrics - and always leave satisfied. On top of it being in such a great location the service is awesome! Very professional and friendly staff, answering all my questions and concerns. No doubt I will continue coming here and referring friends. read more