This is one of the few companies that still offer dial-up Internet service. Not everyone can…read moreafford ATT U-verse (DSL) or cable broadband. And it's only $10/month. They have dial up access numbers throughout central Indiana, from Lafayette to Muncie to Shelbyville. Other access methods are available too, such as ADSL, ISDN, bonded 128k dialup, T1/T3, and leased lines. Other services include web hosting, virtual servers, dedicated servers, co-location, and virtual ISP. The owners and their team have been in the Internet service provider business since the Internet was first made available to the public in Indianapolis. They are the founders of Indy.Net. Are you looking for a mom-and-pop ISP or hosting company? Do you want to talk to someone who can actually go into the machine room and push a button? This is that place.

Last night (04/24/26) there was a terrible storm and tornadoes, regularly gusting 80mph winds…read more Losing the internet signal and cable was expected as it felt like the houses for veterans at HVAF (206 N. Warman Ave.) were going to hop up and land in Greenfield. A call was made this morning for help and (04/25/2026) in a jiffy our friendly neighborhood Spectrum Technician Anthony showed up, was friendly and clearly knowledgeable and had everything back online quickly, fixed everyone's TV (so important to homes full of veterans) but what stood out was how he handled the visit. Professional, calm, fun, and made it no longer feel like a problem, but like getting a new toy. You could tell he was accommodating and that means a lot to those of us that are disabled, and he could hold his chin up, proud of making 30 of us in 3 homes all chipper. Spectrum should hang onto technicians like this. He was invited to come back for dinner but he was set on helping more people restore their service. If there's a way to request him again, I would. The invite remains open if he can handle us curmudgeons. It was one of those rare times when you leave the interaction in a much better mood than when you started. Anthony should be recognized for his work. He made a meaningful difference for about 30 residents across three homes. If there's a way to request him again, I absolutely would. He deserves at least a cookie. I am thankful we are using Spectrum.

Is stealing money from my company monthly for equipment we do not have! Technicians have NO CLUE…read morewhat they are doing and actually LIE in their reports after doing a "service call" about what really took place during that visit!

First I would like to start off by saying 1) I was able to speak with someone on phone when I…read morecalled 2) they spoke to me in a very respectable manner 3) they helped me with ALL my questions and issues in one phone call 4) I got a new phone along with better Internet service in less than 5 days. I feel special

Xfinity has the worst customer service I have ever seen. They are programmed for one thing only and…read moreit's not for customer satisfaction. If there is any other TV cable services in your area use it do not use Xfinity.

Great service from Ashton! They got us in got us out quick and easy! Helpful and answered all our…read morequestions!

I spent 2 hours trying to get resolution to an additional line and phone which I was charged for…read morebut was not ordered. I was transferred a minimum of 6 times to different agents and the bill is still not resolved. They apparently cannot figure out who should help settle this

Terrible. I called to cancel my service and the representative (Ashley) tried at least 5 different…read moretimes to sell me other services or alternate services. I was like um, I'm calling to cancel my internet because it's so bad where I live. They don't offer Fiber where I am located (Sobro area). I explained it's been spotty ever since I got it. Finally, I was told I'd have an email with further instruction on equipment return (modem and power cord) within 24 hours. I'm not certain that I'll receive it, but we shall see. If not, I'll be calling AT&T back.

For years we have been with ATT Fiber internet and zero problems. The last month has been hell…read more Rebooting the modem at least once a day. Telephone support just keeps cycling back to the top menu, no way get to tech support. Their online chat does the same. If not fixed shortly will go to another vendor.

Order and never worked! But EarthLink refuses to refund $80.00 activation fee!!! Even though it…read morehasn't even been 24 hours!!!!!

If I could rate them a 0/5 I would! Earthlink has crappy internet and customer service! Never use…read morethem under any circumstance. I tried to upgrade my internet to hyperlink service, but the installer said he was unable to install. I have now been on the phone with Earthlink customer service for 2 hours and 20 minutes trying to cancel the hyperlink service they are charging me for. Even when I said that I made my decision to cancel hyperlink and stay with my DSL service ... they argue and try to convince me that they can make it work. Why can't they listen and respect a customers request? Even the current supervisor I'm with now is trying to convince me to stay on hyperlink. Instead of staying with Earthlink I will be moving all services (phone, email, and internet to different provider! And I encourage you all to change before you run into terribly rude and inappropriate customer service. Again, they don't care about you as a customer and provide no customer service. All they do is argue that what you want is wrong and you should continue to pay for a service that they can't install.

My mother passed away in July of 2023. In August of 2023 I canceled her Dish Network services…read more Dish has continued to charge me for the services. I received a confirmation number when I canceled the service. It turns out that it was a bogus number. I can't believe that a company would try to take advantage of a death in the family by lying about the cancelation and continuing to charge for the service. I will NEVER use Dish Network...EVER. I will also tell everyone I know that this is not a company to do business with.

I recently had Dish TV installed and after install found out that I have no local stations. My last…read moreTV company provides local stations without any issue. Dish says they cannot provide because of contract dispute or they need to charge $14. per month. Last night we had a severe local weather and a tornado that came through our area and touched down miles away. We had no way to monitor the local incoming weather danger. Dish has great technology but the company management are idiots. I have waited over an hour to talk to a customer service rep and they have no power or authority .... Happy ?NO!