Was fast, in and out in about 1 hour. Very responsive and knowledgeable!! I needed my phone same…read moreday due to using it for work and found Indy Cellphones by my work. Was able to go there and get my phone the same day and everything works as new! Would recommend to everyone at my work!

From the owner: Started in 2015read more

I'm a Flight Attendant and was in Indy on a layover when my phone froze up. Luckily this T-Mobile…read morestore was around the corner. Employee Tatiana saved the day and fixed my phone! She was so nice and the store was so clean. Thank you Tatiana for the great customer service!

​"Beware of T-Mobile's phone payoff and porting promotions. Five months ago, I switched to T-Mobile…read moreunder an explicit agreement that they would pay off my existing device balances with AT&T and port my numbers. I provided all balance info, but T-Mobile failed to coordinate the release with AT&T. ​As a result, my numbers were never ported and my phones were never unlocked. For 5 months, I've been paying AT&T to keep my active service while T-Mobile has continuously billed me $281.84/month for completely non-functional lines--totalling $1,409.20 in unearned charges. After endless dropped calls, hours on hold, and broken promises of call-backs, their only solution was for me to pay off the phones out-of-pocket for a 'possible' reimbursement or cancel and owe $1,000+ in device fees. A formal demand letter and FCC/FTC complaints have been filed."

Great customer service and great deals. I always am satisfied when I leave here. It's a great phone…read morestore but you can also buy tablets and tv services.

I love these guys they are very helpful & will stand on there word when it comes to the phones I…read morenever had a problem been with them so long they are like family

I came into the local store at Delaware St in Indianapolis to cancel my deceased dads account with…read moreSpectrum (my dad passed away early 2024) he was on auto pay, so mom wan't aware that the $91+ dollars being deducted from his account was for that service. (He had signed up for a 25.00 dollar plan) To me it seems that their employees need better training, they had a hard time understanding that we needed to cancel a deceased persons account, finally when I though that was taken care of I asked for a confirmation (to make sure this charge wouldn't continue happening) they said they couldn't provide one; that I would have to wait for an e-mail. I got the e mail about 5 hours later, but to my surprise the account number and service address listed was not the correct one!!! LOL!! They cancelled someone elses service!!! ??? I just got off customer service, this person actually helped, (I hope) said that persons service will be reisntated and the he would complete the process to cancel my dad's account. Honestly I wasn't expecting to spend so much time to take care of this.

Is stealing money from my company monthly for equipment we do not have! Technicians have NO CLUE…read morewhat they are doing and actually LIE in their reports after doing a "service call" about what really took place during that visit!

Thought my phone's USB port was broken but it was just dirty. 2-minute diagnosis and fix!read more

Everything! Great prices and fast service!…read more They even called to advance the date of my repair since they had received the part! Great and kind employees too

This place is honestly a joke. Not once but twice has my mom brought her phone here and the repairs…read moreonly temporary. First time less than 3 weeks, second time less than 3 hours. And the customer service isn't good. You bring the phone back to get "repaired" again and they charge you more because it "left the shop working". To me it's just unprofessional, and money hungry to charge for a repair that needs fixed twice . Won't be back, won't recommend. They're also very vague with what they do repair, they say they order parts , replace things and do all this and that. But you never exactly hear what was done. It's not written down it's not answered when you ask the owner . They say they have "paperwork" but no copier . The paper work has no details. No pre inspection notes , no parts no replacements . Phone battery died after it left the shop, worker told me it left with good battery #s and it's extra charge to replace the battery. Note says it was shown and documented Low battery numbers yesterday, didn't mention it , didn't show paper work till I asked for it today . NOTHING . A joke . Scam scam scam.

Robert is the man!…read more Mentally spiraling from my inability to AUX, a change was in order. My rash decision-making led me to pay for a new charging port rather than a new phone. We all have our flaws, mine a loyalty to a battle-tested iPhone XR. Albeit a new location, this guy has been saving technological hides for years. I'm grateful for his speedy work and thorough checks of other phone health portions. Whatever the phone needs, this is your guy. Big ups!

I was referred to Indy Cellular 4 Less by a recommendation, and brought in my wife's Nintendo…read moreSwitch for a water damage repair. I paid $50 for diagnostics, which took a few days. They called and left a voicemail letting me know that was not repairable. While being told that news was frustrating, the main issue is what happened next. After returning from a vacation, I went to pick up the device, I was told they had already gotten rid of it - without ever asking for my permission. This was only a couple of weeks after drop-off. The Joy-Cons were still fully functional, and many other components of the device were intact, that could have been salvaged. Regardless of how a repair turns out, this shop has no right to get rid of a customer's belongings without clear consent. I was never asked, never notified, and given no opportunity to retrieve what was still valuable to my wife. I paid for a diagnostic, not for my belongings to be taken and sold for their recycling parts, for the shop's benefit. I would not recommend this shop to anyone who values their electronics being treated with basic respect.

Quoted an iPhone 14 Pro in great condition at $160.00 to buy from me because they said it had a bad…read morebattery because the battery health was 80%. 80% is the gold standard for battery health for excellent condition used phones . They quoted the phone had scratches and that further diminished the values. There was no scratches that you could see from holding the phone in all directions from 8 inches away from your face. I then took it to Indy phone doctor and when I told them that they told me that my phone had a bad battery because it was at 80% battery health he actually started laughing out loud for several minutes.... I'll let this review speak for itself. He bought the phone from me for $350.00 cash after he was done laughing. Also before I sold the phone for $350.00 to the fully humored and kind and HONEST person, I called 2 other places that quoted me $300.00 and $330.00 for the same phone...

New ownership would not honor the "lifetime" screen protector that this store sold previously. Not…read moreeven a discount.

Super fast and friendly service! They fixed my phone screen perfectly and made the whole process so…read moreeasy. Highly recommend!

Great quality and value of replacing the back glass of my iPhone. At a really good price. Better…read morethan any other phone repair place in my area

The people at iRepair Indy were honest and very helpful in the diagnosis of my device. The price I…read morepaid for their service was more than fair. I highly recommend these people for your electronic needs!!

Would honestly give five stars if it wasn't for their customer support. The operation of the…read moreservice is great and I enjoy no contracts but dealing with their customer service is a nightmare. In particular just trying to pay your bill each month. This company should fire whoever they are using to automate their system. I have used straight talk for years and years and I would guesstimate at this point I have a month of my life tied up with trying to pay my bill each month. As there is no excuse for a company of this size to have such a flawed system with all the advances in AI technology. It is awful and the moment I find a company with a better support network that operates with no contracts I will switch at this point.

I would love to rate them 5 stars, cause their service is good, but their customer support is A…read moreNIGHTMARE!!!!!!!! they are so worried about reading off their scripts properly, they don't actually listen to the question you are asking them. they give you a ridiculous amount of information that has ABSOLUTELY NOTHING to do with your question and they literally repeat the exact same information you just gave them yourself as if they are handing you anything useful. they need better training on actually listening to the customer's question theeeeeeeeeeen going to their dumb script to find the best solution, instead of whatever is they think they are accomplishing during a call. ITS A WASTE OF TIME! pay the little extra Straight Talk and stop out sourcing your customer service dept!!!!!!!