I just bought my 3rd laptop from John. EXCELLENT VALUE. He is also very patient, smart, and…read moreflexible to your schedule. A trustworthy and polite guy who I highly, highly recommend.

Never contacted me back for my tv repair part, and took a 50 fee too. I wouldn't recommend them.read more

Terrible…read more Unfortunately this company broke my device on two separate occasions and when I contacted them for a full refund, I did not receive a response. (As a warning, if you contact this company via email and they respond via call, RECORD YOUR CALL. They will more than likely not respond to your email to avoid liability.) The first incident, their employee Mike, mentioned in the email below, completely broke my touch screen. The second incident, the owner Andre did not fix it correctly/damaged it further and now my camera doesn't work. My device was new and had no damage until they worked on it. When the device was picked up after the owner "fixed" it, he said "they don't really do computer repair, they focus on data management for large companies". If that's the case, why market yourself as a repair shop? Why are there multiple complaints about the same employee damaging multiple devices? Attached is the email I sent this company after the first incident Hello. I am writing to share my unfortunate experience with your a2b technologies staff member, Mike. "I have a Lenovo laptop in your possession that needed a replacement screw. After the service to my device, my touchscreen to my laptop no longer worked. This laptop is relatively new and is primarily used for my master's degree program courses. After receiving my laptop from Mike, I noticed that the touchscreen function was no longer working. This feature was working prior to the service. After speaking with your employee, my significant other and I returned to your business, and I explained that the function was working perfectly prior to the service. Mike was not apologetic nor did he take accountability for his mistake. He originally tried to suggest the screen may have burned out, which was not the case. This staff member also asked if the touch screen was an essential function, insinuating that he was aware that he damaged my device and chose not to disclose that information. Again, this is a relatively new laptop, and the touchscreen function was working prior to the service. We dropped the laptop off for a second time on Friday, February 27th for the damage caused by your employee to be accessed. Mike informed us that he would give us a call on Monday March 2nd. We did not receive a call until the following day. He spoke with both I and my significant other regarding the state of my device. When speaking to my significant other, Mike mumbled a comment along the lines of "yeah, we don't need to tell my boss..." Mike is not aware that his comment was heard. Mike attempted to disregard the damage he caused again prior to being reminded that there was no damage prior to the service. Once that was mentioned, he completely switched to another excuse. I then called Mike personally. When I called, I asked for contact information for a manager. It is very apparent that he did not want to give me that information because his first response was "is there anything I can help you with?" I proceeded to say "no, but I'd like to have contact information for a manager." He then said that it would just be a contact support email. I then asked for a name, and he said "Andre" and when I asked for a last name he loudly sighed. I informed him that his behavior was very unprofessional and reiterated that my screen was not damaged prior to his work. During the call, your employee proceeded to yell and speak over top of me. He refused to listen to any of my concerns and then switched to the topic of "having a breathing and nose problem" and that was his alleged reasoning behind sighing in annoyance. I don't necessarily believe that was the cause for that nor do I believe it's an excuse for the "yeah, we don't need to tell my boss..." comment either. He also made a negative comment regarding me sending an email and that it would essentially get sent to customer support..."

The other 5 star reviewers were accurate. A2b was great to work with. After--literally--hours of…read moreremote techs (need I say anything about language problems?) and the final word being the dreaded "You'll have to reformat," A2b spoke comprehensible english, picked up my PC, fixed it and returned it in great working order. They are straight-up people and explained everything before and during the time it was done. Kudos!!!

Went to Norristown PC with my laptop issues. Easy appointment setup over the phone. Even texted…read morelater to confirm that I had the correct address. Thoroughly explained the diagnostic process, options to fix the issues, and zero pressure to "upsell" options. Honest, veteran owned business! Recommend 1000%!

My PC crashed yesterday. Took it over to David's . He replaced my hard drive, did an upgrade to…read moreWindows 10, installed new anti virus software, and did this all in less than twenty four hours. He also answered all my questions regarding set up because I know nothing about computers. If that's not enough, It was one third the cost that Geek Squad quoted me. Saved much $$$$. Thanks David.

Competent, friendly, knowledgeable. Do good work, in the time frame promised, for the price…read morequoted. Had a very good experience with them, and would recommend them.

VERY DISHONEST REPAIR SHOP!!! I thought Nick was a good guy but found out I was wrong. I took a…read moresurround sound receiver to him and knew what was wrong with it because its a known issue. I even brought the correct parts and schematics and asked him to just replace the parts and he agreed to do it for $30. A week later he called and said he fixed it and it tested working without replacing the parts. So I picked it up and paid the $30. Got home and hooked it up and nothing, still had the same issue so I took the receiver back to him not even an hour later and he said he would take it to have the parts soldered on due to a special tool needed. About 2 weeks later he called and said it was done and working perfectly, So I went and picked it up and he charged me another $40. he said that the parts were replaced and I should have no problems. Got home hooked it up and nothing again, he didn't fix a thing. I opened the unit and saw the parts were not replaced. So Back I went again. He said that the guy tested the parts and said they were working. I asked why he told me he replaced them. He said the guy said he did. So he said he would put the parts on finally. So now a month goes by and I heard nothing. I called and got the same speech that the parts weren't bad and that I should just trash the unit. So I go and pick my unit back up and asked if I could get SOME of my money back. He started crying about how much time he spent on it and that it wasn't fixable. So I sent it to a guy on ebay that advertises that he fixes them in Arizona and a week later (including shipping) I have a perfectly working system again for $75!!! It is amazing how someone can spend so much time working on something and not fix it. All NSO ELECTRONICS did was take my hard earned money. AVOID NSO, NICK IS A THEIF

No We Aren't Closed Selectronics has been open for decades…read moreand is not going anywhere. We have hundreds of satisfied customers and our prices can't be beat. Someone (a competitor? posted a non-working cell phone number and reported us closed. Shame on Yelp!) We can be reached at (215) 468-4645 Mon-Fri 9 AM to 5 PM.

I was full of optimism when I dropped off my buggy laptop for repair. The next day the computer…read moreman, whose accent I had difficult parsing through, told me that I needed a new hard drive instead of virus removal. A $50 fix had become a $150 overhaul. Okay, said I. Several days later, the computer repairman told me in a garbled voice message that, basically, he couldn't fix my computer and that I was to come and pick it up. Needless to say, a computer repair operation that can not fix (let alone diagnose) computer problems is not a place I want to waste my time (nearly a week). Obviously I will not return to this place. My computer problem was neither fixed nor diagnosed. It was weird. "Come get your computer. I can't fix it." It was inferred that perhaps it could be fixable, just not by them. Apparently, as their moniker would suggest, Selectronics is very 'selective' about their competencies, and I certainly don't intend to return, sadly.

Competent, personable and helpful! Allison and the others have a wide range of experience across…read moreplatforms and have been very helpful for a customer who uses a variety of Google, Apple, and Microsoft hardware and software.

I spent two separate two-hour sessions with Apple support and another two-hour session with…read moredifferent IT consultant I use--six hours total--in a futile attempt to solve a problem with the disappearance of one entire email account. All three consultations failed to fix a crippling condition. I spent 27 minutes with Peter at Technician X during which he not only solved my problem but also another problem I didn't even know I had. What a shame I can give him and Technician X only five stars. I'd dump an entire constellation on them if I could! I almost wish I had a new problem to take to them just for the fun of watching genuine experts do their thing...

They've been great! For everything! We've take. Everything from phone to laptops to iPads. Great…read morepeople, good people, honest and not trying to rip people off.

If ever you need phone or computer help - go here first. These guys will not rip you off and…read moreseriously know what they are doing. I didn't have anything very complex to fix, just a laptop that died on me and I needed a diagnosis that didn't cost an arm and a leg. I wanted to erase the hard drive before recycling it because I was pretty sure it was not worth trying to repair it. I'd researched the common problems with my particular model of Acer Aspire (overheating) and wasn't sure if it was worth trying to replace parts (only to not have them work). At first Matthew thought he could salvage the machine but the same problem of overheating kept happening while he was working on it. So he informed me it wasn't worth it, and just got my data, music, photos, and downloads off the hard drive (for which I paid $50). If he were able to repair the machine, he said it would've cost me $160. I trust these guys. Matthew is a genius. Service is so fast and so professional. They also have great deals on refurbs, ie: Mac desktop for $380 (wowza), Sony Vaio for $500, etc.

My teen daughter is a burgeoning gamer, she came to me and admitted the family computer, an all in…read moreone HP PC, "accidentally" fell to the floor while playing a game and the screen was somehow cracked. Naturally I was livid and refused to get it fixed. Fast forward 6 months later to her 8th grade graduation and she did very well. She used the school provided laptop, and is now on her way to high school‍ I looked these guys up on the internet and trusted their service. They were quite efficient, they had a new screen shipped, replaced and installed within the week. They were reasonably priced and provided excellent customer care service. Owner even threw in a replacement HP cord to plug the computer into the socket. Thank You

Coming back for an update to say after seven years, this is still the only place I go to for my…read morecomputer repairs. Thank you Tae for all of your hard work, transparency, integrity, reasonable prices, and repairs in a reasonable time frame. Many other places will lie and try to jack up prices but Tae is always honest and incredibly helpful.