A very honest company with great customer service. Erick…read moretook his time to explain the whole process- the general timeline and the expectations, presented all the different tiers and options and was very transparent with the recommendations. Did not try to deceive or upsell anything. When it was time for the construction to take place, the crew came on time, finished quicker than estimated and cleaned up very nicely and then Erick followed up with a call to ensure everything was to my satisfaction and if i had any questions. Just a really honest hard working family ran business. Very positive experience and i am thrilled at how good my house looks. Thank you again!

I decided to have Diamond Home Services to remodel my main bathroom…read more This was a major decision, due to the fact that I have lived in my home for 30 years. I knew this would be a major project as well as costly. I chose Diamond because I was satisfied with the new roof that had previously been installed on my home and garage, garage gutters and windows, and new security door on my enclosed back porch. I was very pleased with the bathroom remodel. I was able to chose the materials and practically design my bathroom. I only want to recommend that when it comes to new bathtubs, make sure you check the internal design and material of the bathtub. I originally had a old cast iron bathtub which was made quite different from these new bathtubs. I know now that not all bathtubs are created equal. I would suggest everyone , try to physically sit in the tub before deciding on your choice. Also request to see samples of different materials. I was unaware of fiberglass and acrylic bathtubs. I prefer cast iron which I discovered was very expensive. Overall I was very satisfied with the modernization of my bathroom. Diamond did a great job and I know this has increased the value of my home. I am pleased that Craig Diamond addressed and listened to my concerns and made sure that I was a satisfied customer. Rochelle P. (Chicago)

i recently had a full garage roof installed by Diamond home service. Everything was done as…read morepromised started on time finished on time job well done. will use service again. Thanks to Craig for being true to his word.

From setting an appointment, showing up on time and doing the work professionally, my experience…read morewith Revived Exteriors have been flawless. I was able to speak with the owner Rob to get an appointment. Matt showed up the very next day and did a very thorough job on inspecting the attic as well as the roof. He showed me pictures of the vents that needed sealing to avoid potential leaks in the winter and after getting confirmation started the work. After the work was complete he showed me before & after photos which helped me understand what was done. I really appreciate his openness to help and friendly approach. I would definitely recommend Revived Exteriors to anyone looking for roofing services.

Was in the area checking for hail damage, but were honest on assessment and cost on another job. I…read morehave not used them yet, but Cody Wolff seemed very professional.

not good. The communication between management and workers was a problem. Workers were not aware…read moreof what had to be done. The one of the manager blamed the other manager for the miss communication. I review some of workmanship at eye level and it was totally done incorrectly. I explain exactly how I wanted done and as soon as I left they they cut corners. Now I am going to have to have an inspector review my roof to assure me that portion of the work was done correctly. I am very senior person and I feel I have been taken advantage of.

I contacted them to find a leak in the flat roof they have fixed earlier.After several calls they…read moresend Oscar to inspect. Oscar was to send me an e mail quote. But he did not do it. I have made several calls to them but no answer. Really disappointed in them and their customer service .They should respond to a customer much better. I am looking for some one else to come and fix the work they did.

Magnificent 25x15 Deck w/lighted posts. They are the greatest. Owner Peter very attentive & company…read moreis extremely proficent. Workers are polite & friendly and keep property clean and neat . Did the job on time and completed at estimate cost. Would recommend A-plus+++++

Terrible, terrible customer service. Does not honor their "lifetime" warranties. Never returns…read morephone calls. Been dealing with window issues for over four years with no satisfaction. Now patio door wheel mechanism breaks and they can't do anything about that either regardless of their supposed "lifetime" warranty. Jennifer, who answers the phone, is rude and condescending, continually telling us that we "have not done everything we need to do to resolve this issue. What more should I have to do? And Peter, the owner, only returned our call after we made a complaint to the BBB telling us that the BBB "can't make me do anything." He made promise after promise to "make things right" and never did a thing to honor his warranties. Shameful. ADDITIONAL INFORMATION from my previous comment : After the complaint with the Better Business Bureau, Peter threatened us with legal recourse citing words such as "libel" and "smear campaign," but agreed to complete the project if we would remove the BBB complaint and negative reviews. Emails have gone back and forth since September 14 where Peter, numerous times, commits and agrees to completing all repairs on 11 windows and replacing the patio door. In turn, we agreed to remove the negative reviews once repairs were done to our satisfaction, even though as a consumer we have a right to write such reviews. In the early morning of September 24th, the day a representative from National Energy was to come out to measure, we had a tragic family emergency. My son made several attempts that morning to contact Ron, the repairman who was coming out to measure, but he did answer his phone. One of my children met Ron in the front yard and explained the situation, stating that we would be in touch to reschedule. On October 21st, I contacted Peter via email to reschedule the appointment to measure the windows and door. I received an email response stating that he now had concerns and wanted me to sign agreements indicating that I would remove negative reviews, even though we had already agreed to this in prior emails. Peter further stated he had contacted the Better Business Bureau and was told that in order to remove the complaint we filed back in July, we should backdate an agreement from July of 2020. When Ron came to measure on November 23rd, he brought copies of agreements already signed by Peter, one of which was backdated by him to July 9, 2020. I was not comfortable backdating an agreement that never existed back in July, so I signed the agreements and dated them 11/23/2020. Because I would not backdate this agreement, which I was advised is unethical, and possibly illegal, Peter is once again putting all repairs "on hold." Additionally, back in September, because Peter was refusing to repair our patio door, we were forced to hire a repairman (with 30 years of window and door experience), as the door would no longer open, close, nor lock, now being a safety issue. We paid this repairman $75 to do a temporary repair. We shared this invoice and pictures with Peter to prove that the patio door itself was broken, NOT the mechanism/hardware as Peter kept repeating in his response to our Better Business Bureau complaint. On November 16th, Peter included in an email that National Energy spoke to the repairman, who told them "the door damage may have been caused by mistreatment of the door. The roller mechanism was packed with dog hair and it appeared that it was forced shut, and this is what broke it, in his opinion." I contacted the repairman and he unequivocally denied ever saying this. This man actually responded in writing to me that Peter's comments were not true and, as a matter of fact, he did not feel the door broke due to mistreatment. This is another of Peter's attempts to get out of the warranty, now by stating "Mistreatment of the product is not covered under the warranty." I have all of this in writing via emails so Peter can refer back to these when he wants to threaten me again with a lawsuit. I will continue to edit and update my comments until National Energy and Peter Gatsch honor their word and fix my 11 windows and patio door.

My roof began to leak and I called my insurance company. Once the insurance company agreed to pay,…read moreI called Signature Roofing. The owner came out the following day and gave me a free estimate. On that same day, he put something up there so that it would not leak anymore before it was repaired. Fast forward a couple of weeks, and they started repairs. He brought a large crew and they completed the job the same day. It looks great and I am so happy! These guys are great!!!

Andrew returned my call right away. But he could not be bothered with such a small job. So unless…read moreyou have a big project, don't bother calling SRS.

We called for a roof repair and they showed at the house on time. It was worth it what they did…read morecause they saved us thousands.

Requested a quote for wood fence. Response was prompt. Mary…read moreand Julio arrived as promised, took information and measurements. Mary said "corporate" would provide a quote in three days. No quote, no contact.

done a good job on my tuckpointing project . The pricing was a few hundred more then other…read moreestimates but they did offer better warranty.