Everyone wants one now! Split systems are a rare find in suburban residential units, though their…read morepopularity is increasing as homeowners like myself learn about the benefits of the systems vs the alternatives. I heard about Iceberg Mechanical through a family friend for whom they did a large commercial project for of which they were extremely satisfied about the service they received from the entire team from job estimate to completion to preventative maintenance. My experience with the organization has been superb. I called on a Monday morning and was able to get a rep to come by Tuesday afternoon to provide an estimate. The estimate was fair and inline with the both the quality of the units and the service I eventually received. Part of the estimate process was that the rep, Joseph, sought my input when needed and offered suggestions regarding the install details and together we were able to solve some of the realistic challenges that arise when installing such units (like where is the best place to mount the base unit given the specifics of your home relative to electrical panel, condensation drainage line, in-wall/outside wall electrical/plumbing features...etc). I like the fact that I knew exactly what was going to happen and why each detail was the way it was! Long story short - Nelson and Jose did my install this past June 8th and their great teamwork (which was refreshing to watch) had the job completed in a timely, professional, and CLEAN fashion. This past weekend, a neighbors landscaper accidentally shot a large rock into the fan of the unit (from their weed wacker) and the rock damaged the fan in such a way that it no longer could spin at its high RPMs in a smooth continual motion and hence caused a noticeable vibration. I spoke with Linda in the office who was able to get someone to me the next day to troubleshoot the issue (and explaining why the vibration was being caused). Though financial responsibility is being handled by the landscaping company - I was extremely satisfied with the prompt response time by Iceberg and their ability to get it fixed in just a couple of hours!! Everyone that sees the unit asks about it and when they experience the practically silent, powerful cooling ability they have - they all want one! My advise to everyone is to use a reputable organization to install your units (Iceberg is a Diamond Dealer of the Mitsubishi systems) that provide guarantees and warranties and are fully insured - especially for situations that could arise like mine!

Iceberg is a well experienced company with a top notch team of workers and a responsive management…read moreteam.

The work was neat and professionally done. The units were mounted carefully and properly. All…read morelines were covered with lineset very neat on top of the garage. Would recommend this business

After 3 technician visits, I am still not getting hot out reliably. Spent over $1,000 plus tip and…read moredid not get the issue resolved.

Very professional family owned business - excellent and quick service, very helpful and…read morecommunicates clearly. They were able to assess the issues with the old system and gave us an estimate for the new system and were able to switch it out within a week of calling. Highly recommend. Honest and fair and a pleasure to deal with. Thank you very much

I would not recommend Big Apple Plumbing. I had them come…read moreto fix an issue I had with the connection with the boiler and my thermostat. They were not able to find that anything with wrong with it. I was charged a $200 service fee. I had called another plumber to get a second opinion and he was able to figure out what was wrong with it in minutes. I reached out to big Apple plumbing to see if they would be able to refund me due to them not being able to figure out the issue and me having to call someone else. They told me they were unable to give me a refund because 1. I did not call them back if the problem continued- I called someone else for a second opinion. 2. The receipt that I had from the other plumber did not have his business address on it. 3. They are also claiming that they had advised me to change the thermostat, which they never did.

I was introduced to Gateway Plumbing by way of recommendation after purchasing new custom radiators…read morefrom Castrads. These radiators are a piece of art, so I was very cautious on who we brought in to install. Not only was Leo a knowledgeable professional, he was meticulous in his work and wonderful to engage with. I highly recommend Gateway for any plumbing needs.

I have been with Gateway Plumbing & Heating for over 8 years. These guys are the best in Brooklyn,…read morelove them. Every year I learn more about the company and the services they provide. This year I had the pleasure to have Nour service my boiler. He was professional, neat, answered all my questions, taught me something's to maintain my boiler while teaching his apprentice the ropes.

I chose Mazgan to resolve a problem with my Navien combi boiler, and I am very happy that I made…read morethis choice. The problem turned out to be much more serious than initially expected, and resolving it required several visits by Mazgan's technicians. Although the repair process was more involved than anyone had anticipated, the company continued working on the problem until it was fully resolved. Throughout the process, the technicians proved themselves to be responsible professionals who worked hard to solve the problem. Mazgan arranged for the necessary parts to be supplied by Navien. In several cases, obtaining those parts at no cost required Mazgan to negotiate with Navien on my behalf. The company was also very accommodating regarding the overall cost of the repairs. In the end, Mazgan proved to be a reliable company that stands behind its work and can be trusted to see a difficult project through to completion.

Mark and his company are in the end, manipulative greedy shysters. Charged me $2000 just to…read morediagnose problem of freon leak in an wall unit mitsubishi minisplit. Then Mark said it would cost $3000 to get up and running with new wall unit install. When I complained, they said they would work with me. (I expected $2K to finish). When a used unit arrived on site for replacement, he instead sent a bill for $5500 to install, trying to weasel $8000 out of me to change out a simple wall unit 7' high on a wall. He then knocked it down to $4300. Still ridiculously HIGH!!! They add in line items like $500 crane fee for their lazy asses to lift the 15 lbs unit in the air. They originally tried to charge $225/lbs of R410A freon. I could go on and on. In the end they left me hanging but thank God they did. I called another company that charged me $2600 total to install a brand new unit ($700), with 11 lbs @ only $95/lbs of freon fee and none of their predatory fees- just an hourly rate. Mazgan is so unscrupulous. I hate vendors like this. STEER CLEAR. I cannot express this enough.

prompt response, came to evaluate condition of my HVAC unit and fixed the problem…read more Overall provided a good service.

I have been very happy with the professional and rapid response service Arnica has provided me over…read morethe last eight years. Simone personally visited my Manhattan Co-Op apartment and offered the perfect solution for a new HVAC split-duct system. I find him and his entire staff very knowledgeable, professional and ready to help. The administrative staff helmed by Rosette Lauro is the best. I recently needed to replace the remote control for my Mitsubishi unit and she was able to quickly track down and have shipped out a replacement. If you have any HVAC needs, do not hesitate to call Arnica. They will take very good care of you !!

DON'T TRUST THIS COMPANY OR THE REVIEWS!!! They installed a faulty valve that gave us problems that…read morewe did not have before the installation. When my husband called them about it they claimed it was roots and other stuff. ANYTHING but what they would be responsible for even though we're still in the warranty period. A second opinion showed that it IS their fault. But how do you go back to a company that over charged you and did a messed up job to fix what they didn't do right the first time???? But that's cool....please enjoy the money you made one time. We will never use your service again and I will personally see to it that I make as many reviews as possible on ALL places where reviews can be seen to warn people about your service. Do better be better.

Old steam boiler removed and new one installed. Good advice,…read moregreat service, competitive prices, quick responses friendly team. Very satisfied. Highly recommended.

Not recommended. I called them to replace a piece in my shower. They replaced the piece while…read moreforgetting to add a necessary metal piece, resulting in the shower breaking down two months later. I had to call in another plumber and order another new part. As a result of their negligence I had to pay double. Avoid this company.

Victor and Leo (excellent plumbers from B&D Heating) were able to fix my clogged kitchen pipe…read morequickly and explained the problem clearly. They were here early this morning and fixed the issues in no time. Victor and Leo were very polite and explained everything clearly. They also made sure to clean up and removed any debris. The new p-trap was installed perfectly, as well as snaking the pipe, and I haven't had any problems since! I would definitely recommend Victor and Leo to anyone needing professional plumbing work!!