I came in the spa to get a manicure and pedicure with gel color. The cleanliness of the spa is excellent. All the tools are new, and you get your own kit for when you return. They have a good selection of colors. The staff are very friendly. The pedicure felt wonderful. She did an excellent job exfoliating and used a nice scrub.
They supply you with water and pretzels. The massage chairs are great. Its as good as quality as you would get in USA. The application of the varnish isn't the best. I can see the gel set heavily to one side and it wasn't corrected so it looks a little lumpy on 3 fingers. As a manicure goes, they aren't as thorough as in other spas. It was quite basic. Just a nail color change with a slight buffering, sanding and no hand massage.
I was excited to come back until I got the bill. $950 pesos MXN for a relatively basic mani/pedi with gel polish. That's insane. I wonder how many other first and last time customers they got from that? I know its a tourist area but come on. On the receipts, the receptionist gave me two bills and both contained gel polish charges. I didn't even have gel polish removal. My nails had normal varnish prior to coming into the spa. Even in Beverly Hills you wouldn't get that price equivalent. I don't know how they do they math, but I felt ripped off and complained. I got the price lowered to $700 pesos but I still think that's crazy. In LA at a really good spa, I pay $50 max. USD and that's with nail acrylics on top of that.
I still tipped the girls well but I didn't feel good about the pricing so I'm not sure I'll be back. read more