We recently had our roof replaced and are very happy with how everything turned out. Clark was…read morestraightforward, easy to work with, and offered great pricing. It took me a few weeks to decide on a roof color, and Ashley was incredibly patient and kind throughout the process. She went above and beyond by providing addresses of homes with roof colors I was considering so I could see them in person, which made the decision much easier. The crew was kind, courteous, and worked hard to get the job done. They picked up the trash daily, kept our yard clean and worked around the landscaping. They completed the project as promised, and the roof looks great. Overall, it was a great experience from start to finish. We would definitely recommend this company to anyone looking for a new roof.

Estimator came out and reviewed roof repair. Said would provide couple links from other vendors…read moreregarding gutter work. Never heard from anyone again. Not sure why came out, maybe did not want the work. Could just say so.

From start to finish, detailed roof inspection by Galen with photos of needed repairs, followed by…read morequality repairs, thorough review of completed work with before and after photos - all professionally done by Alex and Sterling. Co-Owner Brandon came by to ensure work was done to Powers Roof high standards. Highly recommend Powers Roof Service for any roof inspection and repairs. They are honest and use the best materials with no short cuts to do the job for lasting results. We know from their work 10 years ago with zero leaks!! Well worth the investment.

Powers Roof Service came out to inspect my roof and the tech found slipped and broken tiles and he…read moresubsequently made emergency repairs. Meanwhile, I checked with the builder as the home is just gone eight years in age and found that the roof is still under warranty and so they made permanent repairs under the terms of the warranty. I asked Powers Roof Service for an invoice for the emergency repairs and the owner contacted me directly and advised that there would be no charge. In fact, he was glad to hear that the repairs were covered under warranty. I am so very impressed by Powers Roof Service regarding their professionalism, their great business sense, and their good neighbor outlook. Many people have commented about how good Powers Roof Service is and that is no exaggeration. They are my company for roofing needs going forward!

I cannot recommend this company enough! Friendly and professional, everyone I had contact with were…read moregreat. When my family moved into our house, we already knew our roof would need to be redone and we hoped to get it to about 5 years post move in time. At year 4, our roof sprung a leak and so this was the first time AER came to the rescue. Chris Stohl got our repair coordinated quickly and efficiently but confirmed this was just buying 1 season. That next year we sprung a different leak but were just months away from it being the most perfect time financially. Chris came out and actually helped to tarp our roof to get us through the rain. Talk about above and beyond! I told him that we would do the roof that summer and he got a quote prepared. We did get some other quotes in the meantime and AER just was top to bottom better with warranty, materials and price point. We went with AER and they put our job on the exact week we needed. Megan and Rebecca coordinated the process the entire way. They were preparing us for all the expected noise, logistics and material delivery practically every day leading into the start day. When work got started, each inspector and crew member were polite and efficient. Our new roof went in perfectly to what we had expected. After project finish, there was a problem with dealing with the county office, through no fault of either us or AER (thanks former home owner from 20+ years ago). Rebecca and Megan did an awesome job communicating everything and thankfully the project wrapped up peacefully. Again, simply, AER took great care of us and helped to make sure everything went smoothly. We are looking forward to many many years in this home and rest easy with the security of AER quality promise. Thanks again!

Never even got a quote. They came. But never got a quote after they tried pushing some "fire…read moreproof" white roof on me.

I would not hesitate to recommend 5 Star Roofing for anyone in the area looking for professional,…read moreresponsive, and quality service. We had half of our roof replaced. I wanted to use my previous roofer who did the other half but he went completely dark on me, so I found 5 Star Roofing. Before the job: Michael came out quickly to provide the bid which was competitive and clearly explained the process. He was able to schedule me in quicker than the competition and provided excellent communication before the work started. During the job: His team arrived on time each day, did excellent work, and were even able to match the color of the other half of the roof exactly.Each day, Michael came by to check on the work and answer my questions. Jenn, the office/project manager emailed each day as well. The crew cleaned up after themselves and made minimal disturbance while they worked. Josh even came out the next week to do some additional work we requested. Final results: We could not be happier. The work looks great and seamlessly matches the other half. Thank you 5 Star Roofing!

I hired them to perform a minor roof repair, but they didn't show up to do the work when scheduled…read more Brian came out and provided an estimate, I agreed, they promptly sent me a contract, I promptly signed it, and they gave me a date and time that the work would be done (the following week). Alas, on the scheduled day and time, nobody showed up, and nobody contacted me. I called the office, and Jada said my job was not on their calendar. After she gave me multiple excuses for why Brian failed to show up "for my estimate", it was clear that they had scheduled another estimate and not the actual repair work, and then they didn't even show up for that. I would not recommend using this company.

We hired Harlan Quality Roofing, Inc for a roof replacement that included chimney saddle and step…read moreflashing work. Shortly after completion, we experienced a significant leak near the chimney during a controlled water test. We repeatedly asked for photo/video documentation of the original water testing and requested a controlled retest after additional sealant was applied to the flashing and chimney areas. This was never provided. Because sealant was added after the initial test, it became impossible to determine how the flashing system performed in its original installed condition. Despite our requests for a documented and isolated testing process, the issue was attributed solely to stucco and chase cap conditions without verification of the flashing work included in our contract. Communication became increasingly dismissive when we asked reasonable, technical questions about how the leak source was isolated and verified, and the matter was pushed toward final inspection without the testing we requested. We also had concerns about billing transparency during dry rot repairs. We had to repeatedly request documentation showing where repairs were made, how many hours were spent on new work versus items already included in the original contract, and how labor time was calculated (including delivery and travel time billed at the same rate as on-site repair work). The initial invoices and explanations were vague, and only after multiple follow-ups did we receive partial clarification and a small credit for duplicated labor hours. While the company was responsive in replying to emails, we were left to identify gaps in documentation, testing, and billing ourselves rather than being provided clear, proactive transparency. Based on our experience, we strongly recommend that future customers insist on detailed documentation, clear labor breakdowns, and controlled verification testing when leak diagnosis or change-order billing is involved.

This review has nothing to do with their work as we never got that far. Scheduling confusion, poor…read morecommunication, and even poorer customer service. I'm going to leave my review there, but will expand if Harlan tries to explain it all away. I have all the emails and texts to back up my review and comments. UPDATE: In response to the owner of Harlan, what I "hoped" for was clear communication and quality customer service. Your company did not provide this. Hence, my decision to not go with you (when I was ready to sign). I did receive those things from one of your competitors, and the job went perfectly.

Tim Jones roofing has been exceptional in re-roofing our tile roof. We live in the Fabulous 40s…read morewith an existing Spanish style house. They removed all of our tile, repaired base roof and relayed the tile. The employees (roofers) where very conscientious, thorough and cleaned up after each day. Easy to communicate with the guys on the job who were very experienced. The rows of tile are straight and perfectly placed. It is a very visible roof which adds to the architectural look of our home so we were very picky. Due to the roof's large size and steepness it was a difficult job. I HIGHLY recommend Tim Jones Roofing and his team.

Tim Jones did a poor job installing our roof and gutters. The roof does not drain property (leaks…read morebehind the gutters). Time Jones came out twice to repair and it still doesn't drain properly. Now they say it's out of warranty. How can it be out of warranty if it never worked in the first place. I do not recommend them! I have heard he has bullied many others and takes advantage of the elderly!!

We are very happy with the work Cal Vintage did for us. We started with replacing our gutters and…read morefound we had a lot of dry rot issues. We were given a very thorough quote with pictures from Joel. The work was done in a timely manner. The crew was great and kept everything clean. A minor problem was quickly solved. Hopefully we won't need roof work any time soon but I would definitely use Cal Vintage in the future.

Our leak wasn't urgent, but Marcus arrived within a few days, did a thorough examination and…read moreestimate, and our project was scheduled to be done within a few weeks. The serviceman arrived on time and worked diligently in the summer heat to complete it that morning. This was not our first time using Cal Vintage and we continue to be pleased with their service.