I came to the Jewelry Doctor regarding a loose stone on my engagement ring. They were able to see…read moreme quickly & had a very quick turnaround time. They even polished the ring & my wedding band as well! I also have a one year warranty if the stone becomes loose again, which I feel speaks highly of their customer service. I definitely recommend!

I had such a wonderful experience at the jewelry doctor! I brought in three rings, two needed the…read moreprongs smoothed so they wouldn't snag on my clothes and the other the stone fell out. I shopped around before coming here and not only did they offer me a very fair price but their service was also exceptional. Everyone was so kind, patient, and knowledgeable. They took the time to explain the repair process and really paid attention to every little detail. I actually learned a lot about how intricate jewelry work really is, it's definitely not as simple as it looks! When I picked up my rings, they looked absolutely perfect. You can tell they truly care about their craftsmanship and their customers. I highly recommend this place to anyone looking for trustworthy high-quality jewelry repairs or service. I'll definitely be coming back!

Family owned business in the historical district at 140 Church St. Vienna VA 22180. Have been with…read morethem 20+ years. Extremely professional, knowledgeable on everything high end jewelry. To the simplest of sizing a bracelet or a watch band to designing the utmost stunning wedding rings or personalized jewelry. Highly unique in their styles and will listen to you on your ideas of what it is you are wanting designed and will offer any additional assistance. The fact that they are a family owned, husband, wife and children, business makes it very personalized and certainly not a high pressure jewelry store. They just hit their 25th anniversary this last July 2018. Go check them out and ask for Ken. Tell them Patti Drake sent you. I think you will like their service. Highly recommended, 5 stars. Have fun!!!

Amazing work this family does. Ken took one garnet bracelet…read moreand made it into three for my daughters and self to wear. Gifted the girls in Mother's Day!! They are beautiful and thoughtfully made. Ken is an artist. He will size, create and suggest a wedding ring for you. I've had many diamond rings made thru the years of living in Vienna. His wife; Maril (spelling?) is wonderful and kind and helped pick out a new wedding band. She is gorgeous & has a good eye. I have been going to them for 25 yrs and they are the best for making jewelry w/ super ideas, and their show room is full. ..... Love this jewelry store and it is worth the drive. Never pressured into buying - Gorgeous choices. Good parking.

I had a great experience with Maya at this place She helped…read moreus engrave a lighter and she was really sweet, kind and professional Very easy to work and was helpful and knowledgeable She is the reason for my 5 star!!! Thank you Maya for an outstanding customer service!

Hard to find good service and places that stick around. I met David and Mr. Kim years ago and came…read moreto get service today. The care and swiftness of service that I received is unmatched in today's market. I see different numbers and hope if you weren't pleased try them again? Hope it works better. Thank you David and Mr. Kim!

I've recently started dabbling in more serious (and by mores serious I mean more expensive) watch…read morecollecting so I'm more apprehensive about my "DIY" strategy. Watch collecting is a very male dominated hobby so I have had good and bad experiences. I have to say this shop is Incredible! They provide exceptional quality and care and really talk to me like a human without "mansplaining." They have an amazing selection of jewelry as well. For a watch battery they might be able to take care of you right away. I would highly recommend to anyone who needs watch services! I'm bringing all of my friends here for their expert services!

I've had the pleasure of working with Mory multiple times over the past year, and he consistently…read moreimpresses me with his extensive knowledge and kindness. When I got engaged and wanted to transform some additional jewels into a necklace, I immediately thought of him. Mory collaborated with me on the design, providing thoughtful recommendations that truly prioritized my vision without any pressure to upsell. You can tell he takes immense pride in his work. When he called to tell me my necklace was ready, I couldn't contain my excitement, I'm not sure who was more thrilled, him or me! Mory even went above and beyond: one of my older, cracked jewels couldn't be used, but he took the time to find a stunning emerald replacement for me. I cannot recommend Mory enough as a jeweler. With years of experience and a strong connection to the local community, he is the perfect choice if you're looking for exquisite jewelry or need someone creative to design a piece from your own stones. Mory at Real Jewelers is truly exceptional!

Richard and Eduardo provide outstanding Rolex watch service. They show true care, incredible skill,…read moreand deep product knowledge. Their professional approach and friendly customer care make the entire repair experience truly wonderful and worry free.

I cannot say enough good things about Allie. I went into the Rolex Boutique at Tysons Galleria…read more(Liljenquist & Beckstead) hoping to surprise my husband with a very specific watch he had wanted for a long time. I knew it was a huge ask and that there were no guarantees. Allie listened to the whole story, could not have been nicer and genuinely seemed to care about helping me pull off the surprise. Somehow, one week later, she called and had made it happen. I was honestly shocked. I know she went out of her way for me, and I am so incredibly grateful. Beyond getting the watch, she made the entire experience fun and personal. She is one of those people you meet and immediately like, and I felt as though I had known her much longer than a week. My husband is going to lose his mind when he opens it. If you visit the Tysons Galleria Rolex Boutique, ask for Allie. She is wonderful at her job and just a genuinely lovely person. I will absolutely be going back to her.

I took my Breitling watch there as the movement was losing time and the winder broke off. Fixed…read moreeverything within about a month's time once the parts came in and polished it before returning, also fixed a loose clasp on the strap. Also had them fix a diamond that has come loose on the face of my Concord watch. As always, great service, honest business, and great prices, in my opinion. *****5 stars*****

Absolutely stellar work and had a quick turn around! Certainly seeing this man again for my repairs.read more

They moved! I found the new location and it's great. It was good to see the Today's Cargo crew…read moreagain after a few years. They had just what I needed.

They are absolutely amazing! Brought my wife's wedding ring in to be resized and change out the…read morediamond for a bigger one. The staff were extremely friendly and knowledgeable. The work itself was done to perfection and did not take long at all. I would highly recommend them.

Not thr easiest to find and inside is a bit cluttered, but Rahul is amazing. No upsetting or…read morepressure tactics. He is super knowledgeable and gives great advice. We upgraded an engagement ring and the whole process was super smooth and leaves us wanting to come back! They do great work, he is very patient, and treats his customers well. I highly recommend Atlantic Gems!

I recently inherited my beloved aunt's wedding ring (who passed in 2020) from my incredible mom…read more(who passed in 2021). My dad brought it to me the weekend before Thanksgiving and we were on a mission to find a local jeweler to trust with resizing it. Rahul and Isabelle were patient and more than understanding when my dad wanted to do more research before leaving our special ring behind. Upon reading his other yelp reviews, and their professionalism when dealing with us the first time, we decided Atlantic Gems was the jeweler to trust. Even with the Thanksgiving holiday, I received the ring back in just a little over a week, and I couldn't be happier with the results. I will definitely be back for all jewelry repair, resetting and resizing needs for years to come. Not only do I give them 5 stars, but so does my dad (a tough customer in Michigan)!

Quality diamonds. Knowledgable staff. They've been in business at least since the 80's. Helpful.read more

It was ok. The first person I worked with never got back to me and I had to work with a service…read moreprovider (Maia). I was easy money because I knew what I wanted and I had bought my wife's engagement ring and wedding band for this location.

Unfortunately had a poor experience here when getting an estimate for repairing a pearl necklace…read more(restring and new silver clasp). A female manager quoted me a very high price of $650 due to labor costs, without even measuring the necklace or counting the beads, said that's the cheapest in the mall and how another shop wouldn't give me the same price. She also pressured me by saying today was the last day of the sale. Nonetheless I walked away, did not feel like it was an honest or professional experience.

Great products and always willing to bargain. I've bought a ring from them and gotten one sized.read more