Cancel

    Search

    John Alabaster Watch & Clock Repair

    4.6 (107 reviews)
    Closed 10:00 am - 5:00 pm
    Updated 1 month ago

    Get pricing & availability

    You can now request a quote from this business directly from Yelp

    Services - John Alabaster Watch & Clock Repair

    Clock repair

    Jewelry cleaning

    Jewelry redesign

    6 More Services

    Jewelry repair

    Watch cleaning

    Watch overhaul

    Watch part repair

    Watch part replacement

    Watch seal testing

    John Alabaster Watch & Clock Repair Photos

    You might also consider

    More like John Alabaster Watch & Clock Repair

    Recommended Reviews - John Alabaster Watch & Clock Repair

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    1960s Rolex 1803 Day Date
    Marshall L.

    Inherited a watch from the 60s that was damaged and kept in its box for 40 years. It was so old that the leather band had started to disintegrate. They not only fixed my watch (replaced the balance), but also did typical maintenance like cleaning and replacing the crystal. Really happy with their work!

    My 1987 DateJust - shined up beautifully and fully waterproof now.
    Mitesh V.

    I would give this shop 10 stars if I could! I brought in a vintage Rolex datejust to this shop because it was having issues with winding, and the crown wasn't screwing in properly. Mike and his team used genuine parts to fix the problem promptly, and everything is working perfectly now. Not only that, but they also performed a thorough cleaning of the timepiece and it shines beautifully now. They also were able to replace all of the gaskets - now my timepiece from 1987 is water resistant again! Other shops would charge double or triple what John Alabaster's repair shop would. When I went by to pick up my watch, I brought a separate timepiece with me as well, which they replaced all of the gaskets ON THE SPOT while I waited! Now my Explorer2 is fully waterproof and ready for wear as well! It's very rare to find a shop who is willing to perform so many services and work with the customer in this way. Please bring your watches to this shop and support them - they are masters of their craft and know how to care for your watch, regardless of whether it's a vintage piece or a modern piece.

    See all

    Photo of Matt D.
    4
    133
    37

    12 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    14 days ago

    Absolutely stellar work and had a quick turn around! Certainly seeing this man again for my repairs.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 month ago

    Business owner information

    Photo of John A.

    John A.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Business owner information

    Photo of John A.

    John A.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Priya L.
    6
    140
    118

    11 months ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of John A.

    John A.

    .

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 0

    10 months ago

    Always come here for my battery changes! Very honest and gets the work done . Very nice service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Dara
    0
    1
    0

    1 year ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    4 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Good experience and delivered service on schedule. I would recommend without hesitation.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Phenomenal and very fast service. Both of the people in today were very kind, efficient, and professional. Cannot recommend them enough.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    These guys are awesome and friendly. This is definitely where you should bring your Rolex or any other watch.

    Business owner information

    Photo of John A.

    John A.

    Thank you!

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    I gave them a relatively hard job with a difficult movement and they serviced it in a timely manner at a fair price.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Melanie I.
    650
    56
    19

    3 years ago

    Have used John Alabaster for years. Always does the best work at low cost. Highly recommend them

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    The did a great job replacing an electronic mechanism on a clock face. They were also very communicative.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Dog Z.
    0
    113
    0

    3 years ago

    Business owner information

    Photo of John A.

    John A.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Mike M.
    0
    113
    5

    3 years ago

    Business owner information

    Photo of John A.

    John A.

    Thank you! Glad we were able to help you out.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Amazing customer service and great prices. use them for repairs and best prices on batterie.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Jeff S.
    171
    25
    10

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 2
    Thanks 1
    Love this 0
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Joanne T.
    13
    73
    4147

    8 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Willie C.
    13
    36
    87

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Fixed the second hand and buckle on my automatic quickly and for a fair price. Great to do business with.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of John A.

    John A.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 3

    Ask the Community - John Alabaster Watch & Clock Repair

    Review Highlights - John Alabaster Watch & Clock Repair

    They refused my offer, the young man opened the watch, switched out the battery, closed it back up, and all done.

    Mentioned in 15 reviews

    Read more highlights

    You might also consider

    Real Jewelers

    Real Jewelers

    4.8
    (40 reviews)
    $$

    I've recently started dabbling in more serious (and by mores serious I mean more expensive) watch…read morecollecting so I'm more apprehensive about my "DIY" strategy. Watch collecting is a very male dominated hobby so I have had good and bad experiences. I have to say this shop is Incredible! They provide exceptional quality and care and really talk to me like a human without "mansplaining." They have an amazing selection of jewelry as well. For a watch battery they might be able to take care of you right away. I would highly recommend to anyone who needs watch services! I'm bringing all of my friends here for their expert services!

    I've had the pleasure of working with Mory multiple times over the past year, and he consistently…read moreimpresses me with his extensive knowledge and kindness. When I got engaged and wanted to transform some additional jewels into a necklace, I immediately thought of him. Mory collaborated with me on the design, providing thoughtful recommendations that truly prioritized my vision without any pressure to upsell. You can tell he takes immense pride in his work. When he called to tell me my necklace was ready, I couldn't contain my excitement, I'm not sure who was more thrilled, him or me! Mory even went above and beyond: one of my older, cracked jewels couldn't be used, but he took the time to find a stunning emerald replacement for me. I cannot recommend Mory enough as a jeweler. With years of experience and a strong connection to the local community, he is the perfect choice if you're looking for exquisite jewelry or need someone creative to design a piece from your own stones. Mory at Real Jewelers is truly exceptional!

    Vienna Watch & Clock Shop

    Vienna Watch & Clock Shop

    4.0
    (66 reviews)

    My Seiko watch after battery was replaced someplace else wasn't working…read more In November Took watch to this place thinking they have integrity and are established in Vienna. When I dropped watch off explained battery isn't the issue. Got a text a few weeks later watch is ready. Picked up asked him what work did they do and again pointed out the battery wasn't the issue. He couldn't explain and had no notes to explain what had been done. Watch worked for couple hours and stopped that night. So far charge was $45 for no one knows what they did. Took watch back to him reviewed everything again and he said he will "check it"!!! Not to be heard from again! Today, January 28 not having heard anything from them stopped at the shop, the assistant who is a kind innocent man pulled the watch and ticket written on it $350!!! I had zero notifications, no one called or texted to ask if it is ok to repair a $200 watch at cost of $350 plus $45 already paid. Assistant called the owner by phone, the guy yelled and screamed at me and ranted on... gave phone back to assistant , the owner showed up and proceeded to yell and shake his finer at me. My contention was why didnt anyone contact me first to ask if it is ok to charge and repair at cost of $395!!! first he said he made a mistake then accused me of lying about receiving text notification. The owner took my watch cussed me out and told me I was as old as my watch while shaking his finger at me. I was yelled at and abused verbally. He opened the back and removed something. AVOID THIS BUSINESS!!!

    Was not able to repair an antique fine watch he held for almost a *year* despite frequent…read morefollow-ups. He has no idea where the watch is now. We are incredibly sad and upset; it was a family heirloom originally from another country. It's irreplaceable and we are heartbroken that we trusted this place.

    John Alabaster Watch & Clock Repair - watch_repair - Updated July 2026

    Loading...
    Loading...
    Loading...