We went into this jeweler for the first time to have watch links removed & it was an incredible…read moreexperience! The owners were very friendly and welcoming. We will most definitely be returning for all of our jewelry needs! 10/10

Best jewlery pieces around! Also custom jewlery is on point! Thank you Jaime and Deb…read more Customer wedding ring, had earrings for our granddaughter made, a necklace made for the hubby, ordered a custom piece for our daughter in law, too!

Great, secure showroom, lots of unique beautiful jewelry!!! I went to have repairs on a loose…read morediamond on my wedding ring, he suggested adding more prong to secure it better it looks great and hasn't had issues since. He did a great job actually improved it by adding additional prong. Redid some stones on my husband's ring as well. Excellent customer service!

Did a great job resizing and polishing my ring. Fast service too. Hidden gem in Planoread more

I just found Griffin Jewelry. Yea me!!…read more I had a beautiful multi pearl ring that needed a pearl replaced. I like the ring more now after they worked on it. Plus it was done quickly. I have found my "go to" jewelry store. Not only for repairs but for new jewelry. They have many beautiful pieces!! Bravo Griffin Jewelry!!

The work they did on my ring was fantastic! However.... the customer service made it so I won't be…read moregoing back... I dropped my ring off and that lady was amazing, she talked me through everything, she was great. But then I got a call... and was told 4 times that my ring was made from lab rubies/diamonds.... it felt like a slight, I know they had to test it but I dont get why she asked if I knew or why I was getting a phone call with that being the primary conversation.... when they were focusing on tightening the prongs.. I was well aware I had a lab grown ruby and diamonds.... doesn't make me any less but it felt like she tried too.. Then im told that my ring will be out for 3-4 weeks if I keep in house, if they send it out it'll be less time... I wanted to think about it, then decide to send it out and im told it'll still be 3-4 weeks.. mixed info but okay sure im still on board... then on that same phone call I ask if they know exactly how long and if I can hold it until they work on it and she goes 'no, why?' And I say 'well it's my wedding ring....' and she goes 'ok, why?' And I said 'because I want to wear my wedding ring' At this point I dont understand why I have to justify wanting to wear my wedding ring...... So then I decide to send my ring out, I get no updates.... I had to message them and ask when it was coming in and then was told 'it comes back next thursday we'll send you updates'.... and they did not... I had to respond today on the day of and let them know im coming, to which they finally responded it was ready... One lady was nice, but the lack of customer service, the remarks regarding my ring and the inability to do as they say and follow up, assures I wont be going back. They did a good job on my ring but im not going back.

Super interesting store that seems to me to have fair pricing on what are really interesting…read morehistorical relics. Not a place to buy antique furniture. Extensive selection of vintage (30-60s) Christmas tree ornaments at fair prices. I did not interact with any employees because it was a busy night - so service is good and not oppressive.

I went to this establishment today; and I completely understand their longstanding record in the…read morecommunity. However... as I was looking for a place to just lightly clean one of my late father's watches, I found my reception to be somewhat insensitive. My dad's watch is just an old beat up gold plated, 1961 Bulova. All I wanted was a light clean so I could wear it. I was told since it's not a "Rolex or Cartier" and that's all their watch guy works on, and I should just get a rag and lightly clean it myself. This watch was not about its monetary value, but the sentimental value. I know where not to take my Breitling--and his Rolex, should I ever need a repair. The guy behind the counter stating: "this is just gold plate" as if I didn't already know, was an absolute insult. I didn't ask fo an appraisal; I just wanted to wear the watch my dad wore when I was a child. I'm sure they do good work... but sometimes it's better to just say, "I'm sorry, we don't, but I recommend "business xx" for the service you're looking for." Instead of rubbing on the watch and basically saying, "we don't handle cheap watches." Just another reason I rarely go to downtown McKinney, even though I've lived here for more than 20 years.

I was in a time crunch to get my granddaughter's birthday jewelry present done today and Allen…read moreVillage Jewelers not only accommodated my tardy timing but did so at a very reasonable cost and with humor and understanding. Thank you so very much!! I highly recommend.

I had originally bought my wedding band from Allen Village jewelers years ago when they were…read morelocated in the shops of Fairview when I was looking to have a custom ring made I knew I wanted to go back to them however it looked like they were no longer around, but was pleasantly pleased to find out they had just moved into the Ventura building across the street. The staff is absolutely wonderful and I would highly recommend them as a jeweler. They are very transparent with wonderful pricing and quality products. 10 out of 10 highly recommend

Friendly, polite staff. Good mix of inventory. Purchased my watch and they sized it perfectly and…read morequickly. Will definitely visit again. I recommend this location.

I needed to get my engagement ring, wrap, and wedding band resized when I lost a great deal of…read moreweight. So during and extended stay in the area I took my ring set to this jewelers shop to get it resized. I got it back faster than originally scheduled. It was a bit pricey but they did a beautiful job and all 3 rings look brand new again.! Nice job!!

Came in just planning to fix my ring... left with my husband getting an upgraded wedding band and…read morewe picked out my upgrade as well! Daniel was incredibly patient, informative, and honest. He took the time to explain everything, and made the whole experience fun instead of stressful. Excellent customer service, beautiful selection, and people who genuinely care about helping you find the right piece. Highly recommend!

Customer service is great! Lilianna answered my message via yelp and had pricing for me within the…read morehour. Very pleased with the service and the repair!

Nan Lee is the absolute sweetest most thoughtful personal jeweler. Her attention to detail and the…read moreheart she puts into her work are unmatched. Very blessed to have collaborated with her.

Held on to 2 rings to be resized for 3 weeks just to call me and tell me 3 weeks later her jeweler…read moresaid he could not resize because they were hollow. Picked them up and took to Griffin Jewelers and they took them no problem and I had them back within 2 weeks resized and beautiful. I can no longer recommend Nan with the people she's using.

I don't know where to begin. They are just excellent. Probably one of the best jewelers I have been…read moreto in the nation. Excellent service. My husband bought me a 23rd diamond ring Anniversary Wedding Band. I found Javeri on Yelp. I like that it is 5th generation owned, and women owned. I told them about our Anniversay being the 20th (the next day), and even during holiday madness (5 days before Christmas), they made it point to squeeze me in for resize up 3 sizes in platinum band! Super friendly. Excellent customer service. Excellent pricing, very affordable. They will now be our neighborhood jeweler going forward. They do custom pieces too. They have an in house jeweler or 2 on staff. So they can do everything in house. So happy with them.

Great neighborhood resource for the purchase of new, restoration of existing and repairs. LaDan and…read moreAleena are great to work with and I appreciate their attention to detail. Local family business with global knowledge!

We had 4 watches that needed batteries and they were able to help us. Good pricing and replacements…read morewhile we waited We will comeback again and have already passed on the name to our friends

Fair a friendly people we felt like we got a good value for our money…read more ...................... !!!!!!