Came in just planning to fix my ring... left with my husband getting an upgraded wedding band and we picked out my upgrade as well! Daniel was incredibly patient, informative, and honest. He took the time to explain everything, and made the whole experience fun instead of stressful. Excellent customer service, beautiful selection, and people who genuinely care about helping you find the right piece. Highly recommend! read more

Thrilled. Used Yelp for an open ask to jewelers to help resize a sterling silver ring. This business responded first. Their staff was so warm and kind to help me make the right call on the new size. The ring came out perfectly sized and bonus it was polished like new. Despite not making a big expensive transaction everyone treated me with great care and service. Highly reco for repairs or purchase. read more

Messaged them on yelp about services and pricing, and received a pretty immediate response. I needed my rings soldered together. Not all places can work with platinum so I was pleased to hear they could. They did it same day, under 3 hours actually, and it was $125. Friendly staff and great service. read more

Generation Custom Jewelers - Jewelry Near Me - Frisco, Texas

I brought 4 rings in to be resized and it was an amazing experience from start to finish. They took great care with the rings and were done fairly quickly. I would highly recommend this business! read more

Excellent experience with Generation Custom Jewelers. Repaired a gold cross by reinforcing it and enlarging my college ring. Quick service & reasonable pricing. read more

I tried to replace the battery in my wife's watch and quickly realized I don't have a steady hand for the tiny screws. I took it into Generation and Franklin could not have been kinder and more helpful! What fantastic customer service he had! Super friendly and nice. We will absolutely buy our jewelry from Generation moving forward! read more

They are fabulous! Took time with me and made me feel special as I was working with them on design ideas for pearls. Can't wait to see finished product! read more

I came in to get my fiancée's ring cleaned & was greeted by Lilliana! She was absolutely amazing & made the experience fantastic! I'll definitely be back for their services as well as the immaculate jewelry selection. Thank you all so much! read more

Wow! Best service from a jewelry store ever! I was literally in and out in under 10 minutes. They repaired two necklaces while I waited. Reasonable price as well. I definitely recommend this place! read more

I called Generation about a pair of silver and turquoise earrings that needed cleaning. The front staff person was pleasant, professional and helpful. The jeweler cleaned my earrings at no charge. I would definitely shop there in the future if needing a repair or to purchase a special piece of jewelry. Thank you!! read more

I needed my engagement ring and wedding band professionally clean, and they were super professional and quick. I dropped them off and was able to pick them up in a few hours. I asked for care and cleaning tips, and the gentleman was super kind in making sure I knew how to care for my jewelry to make it last for many years to come. read more

Needed a battery in my 40yr old Concord watch. Stopped in and they fixed quickly and I was on my way. Thank You!

We had our engagement ring designed and created with Generation Jewelers, and I cannot recommend them enough! The process was very easy and they were so kind and helpful helping bring our vision to life. The ring came out so beautiful and we are so happy with everything! read more

Fast, speedy, reasonably priced. I had an earring repaired here. I'm Very satisfied with their work. read more

We took my wife's engagement ring and wedding band in for rhodium plating on a Saturday and they got it done quickly and the rings looked brand new. We were very pleased with the service and result read more

Great find! We recently moved here and I needed a little work done on some silver jewelry. I had been putting it off, but took the plunge here. I'm so glad I did! They do excellent work, are nice to work with, and charge reasonable prices. I have been back several times, and will return! read more

I was blown away by the immediate welcomeness I felt. I went in to have my rings resized and I was given an explanation about different sizes and what the best size might be and what factors come in to play for different sizes. I explained that I had a diamond lost because I didn't want them to think they themselves lost it and I was given a new replacement discounted off because of my honesty. When I went to pick up my rings I almost asked if they were giving me the right ones because they were so beautiful and so new like I didn't even recognize them! I cannot thank nor rave enough about them And their work and this will be the ONLY place I go in the future! read more

Generation Custom Jewelers - Jewelry Near Me - Frisco, Texas

I took an old ring of my mother's to have a couple of diamonds replaced and all of the prongs checked and fixed as needed. The work done was spectacular and the price was reasonable. The ring looks beautiful again. read more

A few months ago, I needed a clasp on my bracelet repaired, Franklin repaired it while I waited and he also cleaned and polished all of my jewelry! This week 9/23/23 my husbands ring needed to be re-sized, of course, Generations was the only shop we would consider, again while there I had my rings cleaned and they polished them too! My rings look like new. Considering a jeweler, I would highly recommend Generations, I have found there prices to be fair and above all I trust them with my diamond jewelry. All work is done by Franklin and Daniel in store, they are the masters! Thank you, Franklin and Becky! I have recommended Generations to my family and friends. read more

Generation Custom Jewelers did an excellent job resizing my ring. They do it in the store and have 20 years of experience. Very reliable and trustworthy. Also, Danny was very helpful in discuss a potential custom piece. He has great knowledge and was friendly. Highly recommend! read more

If you're looking for your own stop shop or go to family owned place for any and all of your jewelry needs! Go here!!! Worth the drive from Dallas!! Came in for an appraisal and walked out with a battery change, appraisal, and hopefully a tennis bracelet v soon! impeccable customer service! Will be recommending friends and family! read more

I have now purchased a ring and a bracelet from this jewelry store and both pieces are high quality and very beautiful. I've always experienced superb customer service at this store! I have also had several pieces of previously owned jewelry repaired by this jeweler (a necklace, a bracelet and several rings sized) and they always do an amazing job! read more

Did an excellent job on a custom piece! Rhe customer service is amazing and the prices are very reasonable. I was nervous because I am new to Texas but this place came highly recommended and I can see why. read more

Best jewelers in the area. They were able to do work other jewelers could not, like resize pieces more than 2 sizes, repairs, and custom pieces. This is now my GO TO jeweler in DFW. I couldn't recommend this place any higher! read more

Walked into Generation Custom Jeweler thanks to a recommendation from a local jeweler that was out of town. I'm glad I did. The gentlemen went the extra mile and we're patience with me. I had a good amount of questions regarding my future engagement ring. They answered all of them. Honestly, I left and visited a few other jewelry stores. Wasn't impressed! I came back later that day with my mind made up and picked the ring. Wife was surprised I picked the "perfect" ring. This place worked with me and I was pleasantly surprised by the amazing customer service. Thanks again guys! read more

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The thing I love the most is that it's a family business. Everyone is very friendly. I've used their services numerous times & will always go back. #customerforlife read more

Very personable people that know their stuff! Took all my watches to them! They changed the batteries, links, and had it ready to go. Also, told me if I have ANY problems just bring it back. On top of that, they didn't charge me an arm and a leg. Very fair pricing! Highly recommend! read more

Amazing establishment! I had a custom pendent with a broken handle and my man Danny got it put back together in less than 20 min! Danny's the man! I highly recommend Generation custom Jewelers for all of you Jewelry needs! Tell them Woods sent you #Gomuscles read more

Generation Custom Jewelers - Jewelry Near Me - Frisco, Texas

Took a very delicate, gold necklace that had broken. They fixed the chain in just a few minutes. Reasonably priced and pleasant staff.

This place was amazing! I called to see if they could resize my engagement ring, he gave me a very reasonable quote, told me the time it would take and I headed in. We got there and they gave us an even better price in person and was able to do it in 20 mins. My ring is perfect now. I would definitely go there again! read more

Quick service, staff are honest and friendly. They have a great collection of rings, gemstone jewelry

Was very impressed with their customer service a few months ago when I had to replace a watch battery so I knew this was my go to place for anything jewelry. I needed a ring and bracelet repaired this last week so took them in on a Thursday thinking it would be at least a week to get them back. To my surprise, they called me the very next day. They do excellent work at very reasonable prices and are so helpful and friendly. Plus they have a beautiful selection of jewelry and watches. read more

The lady who helped me, Becky was so nice. I just needed to have some links removed from a few watches, but they treated me like I was purchasing a Rolex. The jeweler even cleaned my old watch free of charge. Great people and great service. I will definitely be back for purchases in the future. read more

Great family business in Frisco. I enjoy visiting and creating new custom pieces of jewelry with Franklin; the jeweler. Beautiful jewelry too! read more

I had an awesome experience here. Becky was incredibly helpful and even took time to resize my piece once it was picked up to make it just right. I'll be back and referring. read more

Wanted to give my grandmas ring to our daughter for graduation- they fixed a new ring to it, engraved it and polished everything! And all that in no time! I am really happy with this business and recommend it strongly read more

Incredibly friendly staff and exceptional customer service! Came here to repair a necklace and it was fixed in minutes. Highly recommend!

My wife and I stopped by Generation Jewelers to have my wife's wedding ring adjusted and we left with not only her ring perfectly adjusted but also sparkling clean and polished. The diamond ring is 22 years old and it was dull looking but after the deep cleaning it honestly looked brand new. Not only that but we weren't charged for the cleaning and the friendly people at Generations Jewelers said we could come back anytime for a free cleaning. Amazing. FREE! They also have a lot of beautiful pieces including a strand of beautiful pearls that I have my eye on for our next wedding anniversary. I would give Generation Jewelers my strongest recommendation. read more

Steve is the sweetest guy and was very helpful with what I was looking for. Very knowledgeable and I was immediately relieved from any worries I had. I also had some pieces appraised by Krista here and couldn't be any happier with her service. I will definitely return and highly recommend that you guys check them out! read more

Never got a return call after multiple calls as I have 3 watches that need professional check outs. I'd heard this establishment was most reliable but.... read more