I will highly recommend using Jordan to anyone I know! It was truly an amazing experience working…read morewith Jordan to design the perfect engagement ring for my fiancé! I was recommended to Jordan from a friend who used him and I was a little skeptical since I live out of state and I knew I wouldn't be able to view any of the rings in person. I figured I would give him a chance and I couldn't of been happier. Unlike your normal jeweler store that would try to sell you on a ring in less than an hour, Jordan took the time to guide me through the process and discuss different styles, designs, and budgets. I worked with Jordan for over a month on a perfect design and I would say that I'm probably not the easiest person to work with since I was always changing my mind on the design.. Jordan helped narrow things down and I'm sure we exchanged over 150 texts and emails. I felt like Jordan always gave me his honest opinion and didn't try to push me towards something just because it was more expensive. Once we finally locked in on a design, Jordan quickly provided CAD drawings for the ring (which we revised a few more times) and then he quickly got it into production and shipped to me. What a great experience and my Fiance LOVED the ring!! If you're looking to be hands on and want to be involved in the process, working with Jordan is the way to go! And he'll save you a lot of money along the way.

I can't speak highly enough of RG and especially of Emily who works there. She is a jewelry genius…read more She is beyond knowledgeable and will help you create the perfect piece. She will be the only person I ever purchase from again.

Awesome service and work done for my custom engagement ring! We could not be happier with how it…read moreturned out. I spent months trying to find the best jeweler in Chicago to bring my vision to life, and Ethan Lord nailed it. Specifically, Kayla was fantastic in helping get the ring done on time, exactly how I envisioned, while answering all of my specific questions. Great communication and very welcoming and enthusiastic. The custom hand engraving I got on the band came out even better than I imagined, and it means so much to my fiancé. Truly a one-of-a-kind piece. I would recommend this jeweler to everyone.

My fiance (now wife) and I checked out several businesses on Jeweler's row and landed on Ethan…read moreLord, and was blown away by the level of professionalism and hospitality. My wife's ring was beautiful and I was really impressed by their service and all of the ways they seem to go above and beyond. Could not have asked for a better experience. Working with Lauren was great. She is super friendly, knowledgeable, and just a genuine person. I only have positive things to say and would recommend them to anyone in my circle.

Komal at Windy City Diamond is the best. I was super picky and went back and forth so many times on…read moremy custom engagement ring, but she was so patient and helpful the entire time. I never felt rushed or pressured, and she genuinely cared about getting everything just right. Everyone at the shop was extremely nice and kind. Also, the ring came out perfect. Exactly what I wanted -- the diamond, the setting, the proportions -- all of it! It looks stunning and I AM OBSESSED with it. And somehow, she managed to give it all at an amazing price for a natural diamond and keep us within budget!! But seriously, can't stress enough how The customer service was top tier. We went to a diamond store next door before miraculously heading into Windy City and what a day/night difference it was. The last place didn't have a nice sales person whatsoever but Komal was so so kind from the beginning. She was always quick to respond, explained everything clearly, and made the whole process feel easy and stress-free, even for someone as high strung about this as me.. She really knows her stuff and makes magic happen so run, don't walk to Windy City! Thanks again for everything because I am obsessed and this couldn't have been more perfect! Thanks for making my dream ring

My engagement ring vs. my 155-lb Cane Corso... and somehow Windy City Diamonds came out on top…read more After my dog chewed and dented my ring pretty badly, I brought it back fully expecting heartbreak. Instead, I picked it up looking flawless, as if nothing had ever happened. No scratches, no dents, nothing. If your jewelry can survive being attacked by a giant dog and still come back perfect, that says everything you need to know about the quality and craftsmanship here. Incredible work, amazing service, and forever grateful.

Don remade my 36 year old wedding set and a 20 year old anniversary band, and they are perfect! We…read moregot my wedding set from him originally in 1990. I managed to lose both of those rings and a diamond anniversary band, and still have not found them. The replacement set is even better than the original! He worked to find the best center diamond (better quality than the original) and to find the best emeralds, which are very fragile and have to be purchased with more than is required since some get cracked during the setting process. I could not be happier! I recommend Don wholeheartedly! He is an artist in metal and gems and his craftsmanship is excellent!

I needed my engagement ring sized and had never been to a jeweler before...Don was recommended to…read moreme by a friend who had had a lovely experience with him with her wedding set. She did not steer me wrong. Don is a kind and knowledgeable professional who has an easy smile and calm, cheerful demeanor. He resized my ring perfectly and helped me pick out the perfect band for my Fiancé. I was so pleased, I returned to him and asked him to repair and re-plate a diamond pendant, and he even helped me decide the perfect chain to wear it with. I find myself always bringing in jewelry I have wanted to repair/adjust for decades...and I am over the moon that I have finally found my jeweler! Also: inquire about some of the photographs and art displayed in his shop if you are feeling sociable...he has amazing stories and experiences to share about them!

My dad first told me about LaRon over 20 years ago, and since then I've sent friends and colleagues…read moreto buy jewelry for all occasions. Finally it was my turn: my grandmother's ring, circa mid 1940s, needed some TLC, including a stone replacement. I picked up my ring today, and it is absolutely lovely. I already have a couple of other jewelry projects in mind. Other family members have also purchased jewelry here, especially engagement rings. Everyone has been thrilled, including me. Highly recommended!

Great jewelry and excellent customer service. Made up the earrings I wanted . Trustworthy.read more

Honestly I don't think I would be interested in the jewelry for sale, but I am always looking for…read morejewelry repair. They do great repairs on minor jewelry repairs, which I seem to have on a fairly regular basis. Quality workmanship & preservation of my favorite pieces. What I love is that they do repairs on jewelry that is not considered to be "fine jewelry". I have pieces that I absolutely love that are considered to be "costume jewelry". I love them enough to want to repair them and there are not as many places that will repair them. I love that your receipt / claim ticket includes a photo of your jewelry for clarity & insurance. Thanks Dream Jewelers.

I truly can't recommend them enough. My husband and I both purchased our wedding bands here, and…read moreboth were custom made. I knew exactly what I wanted but couldn't find it anywhere (I wanted a specific size of each diamond, spacing, band material, and prongs), so they created a prototype for me to try on, then I could make a few tweaks after trying it on with my engagement ring, then they produced the final ring, which turned out absolutely perfect. My husband was also able to custom design his ring, and we receive compliments on both of them all the time. Not only is the quality exceptional, but the customer service is just as impressive. They are incredibly responsive, extremely kind, and truly know their craft. They truly are genuinely good people. Over a year later, a small diamond fell out of my ring (entirely my fault, I never take it off), and they took care of it in about 15 minutes. When we switched insurance and needed additional documentation, they emailed everything to me the very same day. They are beyond helpful and genuinely wonderful to work with. They have earned our jewelry business for life.

Carl and Paul are so amazing! They've helped our family for decades, spanning across 3 generations.read more

Call and ask for Paul! Paul strikes again... adding the most beautiful cornflower blue sapphires to…read morea band and restoring my grandma's sapphire channel ring. He is great, I trust him with all my heirlooms and new jewelry needs.

Cortney was fabulous! Came in to look at engagement rings, and she was so attentive, kind, and…read moreknowledgeable. Would highly recommend!

My husband and I visited Graff roughly a year ago. We shopped at Cartier before we built up the…read morecourage to walk into graff due to the fact is looks very intimidating from the outside because of the price points of the jewelry. We walked in, and immediately we were helped by Jennifer who was very warm and welcoming. We received a level of service that was unmatched to any store we have ever shopped at. She was very excited to share with us what made Graff stand out from every other jeweler. Seeing the quality of the product they offer, made it obvious why there reputations is impeccable as the " the finest jewels in the world". Though we're not rich by any means she took the time to treat us as if we were about to drop millions of dollars. I ended up purchasing a cross pendant I had my heart set on for over a year and the entire time she sent me pictures and made sure that when I decided to get it that it would be available. If you're looking to truly get treated like your part of the 1% look no further then Jennifer at Graff jewelers for an experience like no other.