02/08/23- 1221 Wednesday Great customer service. Food tasted awesome. They have a special offer/ promotion every Monday. I think the staff said "Brisket 50 percent off"??? . Will try it next time. Thanks!!! Jjay R1616 read more

Dickey's Barbecue Pit - 02/05/23 - Barbeque Near Me - Garland, Texas

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Uh uh ... I'll give it a two out of five because the food is below ordinary but it's edible - brisket was dry and I had to hit it with salt (2/5) - turkey is ok. It has a smoky flavor and is moist enough. (3/5) - wings lacked flavor they could use some salt and pepper maybe some garlic powder ... something. I ordered sweet bbq sauce and go no bbq sauce. The wings were dry, hard, and not a pleasant experience (1/5) - chili seemed more like beans that were cooked chili style if that's possible (1/5) - the cole slaw tastes like cole slaw (2/5) - mac n cheese ... please stop it. It tastes like noodles that were cooked and tossed with cheese sauce. It was giving mac n cheese from a box (-5000 / 5) - I didn't try the baked beans or green beans ... after the mac n cheese I was just exhausted and had enough of Dickey's shenanigans Not great and the food just tasted like it lacked seasoning. Except for the mac n cheese. It lacked seasoning and was just ridiculous. read more

Brisket was great! Fried okra was crispy and well seasoned, baked beans super good. Staff was super friendly, restaurant looked nice and clean. I'll be back again for sure! read more

Dickey's Barbecue Pit - 1/2lb brisket Crispy Fried Okra - Barbeque Near Me - Garland, Texas

The food was different from what was ordered. I asked to have it redone and they actually said they would prefer not to. I was shocked. Plus, I went to the app and downloaded it so I could get a %20 discount on an order over 45.00. Yes, I am a disgruntled customer. Don't like the way they treated me. I am kind and not one of those jerks expecting something for nothing. I will be calling corporate after the holiday weekend read more

Website issues on ordering. Mobile app not functioning as well. Called in order, she couldn't get my order 4 times.and understand kids eat free on Sunday. At "restaurant" order was not ready and they had to search for it. Had to reorder everything. Get home brisket cold, pulled pork cold, green beans damn SALTY, onions strings very good, beans good. I do not recommend this Dickeys location. Just sad with COVID causing places to close...this location should be closed because of the food quality, food temperature, food taste. Don't believe me...? try them... Then afterwards... I told you...and why would you go if you were warned. read more

Dickey's Barbecue Pit - Receipt proof. - Barbeque Near Me - Garland, Texas

This is for the location of Garland Texas, 1413 w. Buckingham Rd, today is September 9th at 11:15 right after they opened. UGH- just the beginning! FIRST OF ALL, you have to go all the way to the end to the super high ridiculous counter and talk to the old man with the ridiculous hat (aren't "men" supposed to take off their hats inside buildings? whatever!) It would be BETTER if they ALL WORE HAIR NETS to be SANITARY! Me trying to order: "Can I have the meal of the day that's online?" Old man: "The only meal I know is that one on the board! (and yes, he is being an @ssh01e and raising his voice to me!) "I don't know what you're talking about!" Me looking for the "nice" lady who had helped me last time I was there, and she really was nice, but not today! Blonde older lady with the sparkly mask, not the nicest tone: "You will have to show me online what the deal is!" Me getting out my phone and SHOWING HER the $3 pulled pork sandwich saying, "I would like seven sandwiches." Blonde older lady with the sparkly mask -rolling her eyes at me and making a nasty sigh! "You'll have to tell the old man at the end and I'll ring it up for you!" again, being very rude to me! It was VERY CLEAR she doesn't make enough money and had to call the bill collectors AT THAT MOMENT and ask how she could get her payment time extended -and yes, I heard all of this while she was sitting at the picnic table inside with her cigarettes and lighter on the table, then pacing in the restaurant! Me asking the old man: "Can I get seven sandwiches?" (oh and there's another brunette female wearing a floral blouse in there, who watched all of this part!) Old man: "How many?" Me and the female with the floral blouse both repeated: "Seven" Old man: "You don't have to be rude about it!" WHAT the h3##? DID he REALLY just say that to ME? The food was decent, thank you Jesus! Do you know what it's like to drive to get some food and go into a place and get ganged up on by TWO fast food restaurant loser employees? It's absolutely horrible when you are just trying to get a $3 freakin' sandwich! To the old man with the ridiculous hat indoors and the blonde older woman with sparkly mask - I was there to simply get food and try and enjoy my day! If I wanted your rude behavior, I would have asked for it!! YOU BOTH suck and I'm sorry you HATE your job! Just freakin' let people come in, order food, and enjoy life! Again, YOU SUCK and I'm upset you ruined my entire day with your bad attitude! I wish I had taken your stupid pictures, but again, I had no idea I was going to be PAYING TO BE TREATED LIKE CRAP for ordering food! The ONE good thing is - the brunette with the floral shirt saw all of this and was VERY KIND because it was crystal clear that these TWO SUCKY EMPLOYEES were treating me VERY BADLY FOR NO REASON AT ALL OTHER THAN THEY HATE THEIR JOBS! She was very kind and offered to give me what I asked for, but I was already upset from the horrible treatment, so I simply thanked her and said, "Have a nice day!" read more

Dickey's Barbecue Pit - pulled pork sandwich - Barbeque Near Me - Garland, Texas

This store has awesome and friendly customer service! The staff and especially the store manager, Christel are top notch!!! I feel valued and appreciated each time I go there! The food is always tasty and plentiful!!! Thank you! read more

Excellent food and customer service!!! By far the very best BBQ around. Highly recommend!

This place is ridiculous on there pricing. My daughter went up there for 4 large baked potato casseroles and 4 large green beans so we wouldn't have to cook sides being it's Mother's Day. The total was $98, when I looked it up on the website it said a large is $6.99. I then called to speak to manager and verify it wasn't a mistake cause it seemed very high. I was told there is no manager and owner isn't there. She charged my daughter $6.99 8 times cause according to the lady there larges are actually $13. She said they do not go off of the pricing that is website. They make there own pricing. I'm calling bullshit and they are screwing people over and don't feel bad about it. I will never go to This place again. Then when I told her I was going to leave a review, she asked me not to guilty conscious is my guess. They deserve negative stars read more

I really like to come in on occasion and get the turkey - it really tastes good and is low in fat but high in protein. Protein fills you up. Now, of course the sugar in the BBQ sauce can be a problem but honestly the turkey is so good I use a minimal amount of sauce. John, my friend and colleague (FJ) tells me the prices are also good here. read more

kane(Brown) is awesome! He is always friendly and polite. Miss Brenda reminds me of the friendly neighbor next door that's always willing to help! Aaron is a plus as well. The food is as good as the service!! read more

Very sweet crew in here! I think the gentleman was just shocked all I wanted was some peach cobbler but I did get something else. There is labeling on the floor advising where to stand as they handle the orders. Thank you for my cobbler and jalapeño beans haha I'm going to kill it when I get home! read more

Disappointing. Ordered 2 plates to go with dessert. The meat was good and plentiful. The onion strings were over cooked. The Texas toast was a slice of dried out bread, no toasting. The cole slaw had good flavor. They gave us the wrong sauce (spicy instead of sweet- ugh) on both plates. I paid $3.95 for a tiny little bowl of peach cobbler. The chocolate chunk cookie was good. Was hoping to be pleasantly surprised and have another place to grab take out on the way home from work, but I won't be back. Again, disappointing. The "Social Team" responded and said they were "sorry to hear about your negative experience" and asked for my contact info. But after reading the other reviews, going back more than a year, I'm not the only person disappointed in my experience, yet it seems nothing has changed in that year. Why not fix the problems instead of apologizing? read more

Had a baker w/ meat and cheese-the good=the meat was good and plentiful..the cheese came in a little half cup(not worth the upcharge) onion strings(although not plentiful) were good..and the 'southern sweet tea' was not sickenly sweet like so many other restaurants,so kudos to the person that mixes the tea! read more

I love Dickey's BBQ. Visited multiple locations while vacationing in Dallas. The food was great quality barbecue, lean, delicious smoked flavor meat. Brisket and pulled pork are top notch. My daughter loved the turkey. Great sides - okra was awesome. This location lost one star because right in the middle of eating our lunch a HUGE cockroach ran across the floor. This was the middle of the afternoon, and other tables had patrons eating as well. Was surprised to see it bold enough to scurry amongst that many people and made me wonder if there weren't a lot more. Or maybe it was the only one, emboldened with the spirit of Chuck Norris. read more

I received TWO mail ads for Dickey's 'pulled pork sliders' - $1 each. Thought I'd give them one more try (last visit over a year ago was disappointing). Waited patiently for my turn and ordered four - to go. 'THREE PER PERSON' the man with the knife said REPEATEDLY, in broken English. 'Store policy'. After repeatedly asking for four, I finally paid for THREE, put them in the car and came back to order two more. RIDICULOUS! Not like I ordered 50 or even 10 (OR 6). With Dickey's only a half mile from home and Marshall's barbecue 2.5 miles away, can you guess where I'll go next time? Marshall's Barbecue - 510 W Walnut Cir Garland, TX NOT STINGY with meat or sides; brisket soo tender - sliced thin and piled high! YUMMY! WORTH THE EXTRA TWO MILE DRIVE... read more

Terrible & nasty service. I was at this location on A Tuesday evening week before last. The older lady fixing the orders is rude & ignorant. The manager or owner (a female), came in the store with her children & immediately started handling food behind the counter without wearing gloves or ever touching soap or water. I will never eat here again. My life isn't worth the nastiness or rudeness. read more

The food at the Garland-Firewheel location is very good. I love BBQ so it's nice to find a store that makes good quality food. The brisket was tender and very flavorful not as much of a smoke ring as I like but that's just me. The Sausage was on point and not overcooked. Now for the cons.... The staff greeted me as soon as I walked in which is what's expected and they were all smiles and kind greetings. The problem and I don't blame the staff as much as I do the corporate website. The online account creation is broken. So online ordering is a HUGE hassle. This is the first time I have been asked for a Lic plate of the vehicle picking up the order. I place MANY online curbside orders with other restaurants and this is a first. When I arrived at the location I looked at the handy dandy little tracking app and it showed my order had been delivered to the customer. I wonder who my order had been delivered to that has the same car with the exact same Lic Plate. Also, I mind you I arrived 2 mins earlier than the recommended arrival time of 12:30. At 12:33 I walked into the store to request my curbside order. They happily handed me my order while standing inside the store and not at the curbside as requested and even printed on my receipt. I will still give them 4 stars as the food was great they just failed a little on the service part. I will go back again but will pass on the online ordering. read more

Been to this location several times, and the staff is always friendly! I've been using a coupon book that my husband gets from work, no problem. The dining area is clean, and I like the free Ice cream cone! Best meats: ribs, sliced brisket, jalapeno sausage, and sliced turkey Best sides: fried okra, baked potato casserole I think the rolls are flat and small, and could be improved. The meat portions in general are small, but that's probably policy at this chain. read more

The Smokehouse Salad is the best!! My son loves it too. We've ordered this salad at a couple other locations but it's just not as good as you guys make it! read more

The Dickies barbecue on Buckingham road is price gouging on their meat regular price on a pound of brisket is 15.99 .They 1st tried to charge me 27 dollars then they said no we went up 4 dollars on a pound of brisket.So they tried to charge me 22.99 when in reality the price is 15.99 on a pound so it was 6 dollars more. So I took my business to the Plano Rd location. Yes I did pay regular price at that location. read more

This wasn't good. Food was really dry. Just like the bread. Mac and cheese was plain. Ice cream was horrible as well.

Came in for lunch, super friendly and fast service! The meat was hot and sliced perfectly. Sides were hot, condiment area and restrooms were clean. Free ice cream as well. Sweet tea was just right! Manager Christel was super friendly, def recommend! read more

Ive been here many times, and the food quality has been bad to average. My last visit was absolutely the worst roast barbecue beef I've had in 60 years. It was 95 percent fat and sliced to 1 inch by 1 inch sticks, like they had never seen sliced beef before. Sandwich bun was hard. Im just amazed how bad this brand has gotten. read more

Beef was really good but rolls were rock hard and okra undercooked. The staff was nice. Maybe they were just ready to close, it was about 8pm read more

OKAY ! This is the place to go when your really hungry, Portions are always good the Ribs are awesome Christel the manager is always smiling polite and friendly, Keep it up read more

Got to say I been to a lot of dickeys and this one is the best one I been. Everything is fresh, staff is friendly and they are not shady with their meat! Five stars for this Dickeys!!! read more

from the rolls to the fries to the pilled barbecue steak, this spot is worth every cent

I don't see the point of claiming you guys have "delivery". I ordered a family meal and ordered it as a delivery, the email said it would be at my house by 7:15. I call to see what is going on with my order because it is now 7:45. I'm told that they don't deliver passed 2 o clock? What is the point of saying you guys deliver on your website if you will not deliver? My food has been waiting cold for an hour. The least your staff could do is give us a call that it is ready if they don't deliver. If you guys don't deliver past 2, don't have the option online past 2. The lady on the phone hung up on me and was in such a sarcastic tone, like it's my fault that your website doesn't specify that. Such rude staff, wouldn't be surprised if she was the manager. read more

This Dickey's location is family friendly and has excellent service. The best barbeque around town. We will definitely be back for more.

Although they were good, $6 for a medium side is ridiculous. I had three medium sides and paid $18. I could have had a rib plate and a drink for about the same price. read more

I love this place!!! Food is fantastic, Staff is very studios and courteous and always every time you walk in your greeted with a smiles and a "Hello welcome to Dickies". The manager Christal is such a sweetheart and loves her customers and treats everyone like family. Great store and great vibe. read more