Ordered pickup- first timer for Dickeys! husband went to pick up. he said the inside was really clean, and was greeted quickly. the food was great, and hit the spot. glad to see they offered a baked potato with meat. all was cooked perfectly, and was delicious! will definitely go back! read more

The value that you pay is so dang high compared to what you get. $3.99 for a soda that doesn't cost 50 cents. Dry ribs that even at $16.99 on their opening day, was still more than they were worth. I would cut your prices considerably. read more

Smallest bun I have ever seen for 11.00. So disappointed. No more regular potato salad either, only mustard. Used to be great before new owner and or manager whichever it is. read more

Ordered two stuffed potatoes with extra setups (sour cream, bacon, butter, etc.). Not only did they get the meat wrong, we order chopped brisket but got sliced and they charged us extra for the wrong setups. We use to go to this location regularly but it has gone straight down hill. That and the high prices probably explains why there is no one ever in here. Add us to the list of former customers. Do better Dickey's! read more

Bad, don't waste your money. $15 chopped beef sandwich (cold, premade) and potato salad (also bad).

Is the Wylie location gradually shutting down? The past few times we've ordered, there were hardly any side options available. On one occasion, the meat was quite dry. I got a 1 meat (sausage plate), and it wasn't even their signature sausage--plus they gave me a bun because they were out . I'm unsure what's changed, but it seems like they might be preparing to close. Even the Dickey's cups are no longer provided with drinks. read more

What is going on here? Less food and choices, lower quality, no free soft serve, no self serve on sides, and no major renovations from recent closure. Very disappointed and won't be going back anytime soon! read more

So they opened just barely over an hour ago. Place an order online for ribs, Texas toast and okra. Get there and they tell me that the okra and the toast is sold out. Seriously on a Sunday and only open for an hour and they're sold out. That's ridiculous. I will definitely not make this a Sunday stop again. read more

This place has gone down hill so much! The food had no flavor. The meat seemed as if it was constantly being reheated. The sides appeared and tasted as if they had been sitting out all day. The staff acted as if they had no desire to be there. Literally no customers in the restaurant. Oh and the price is astronomical. Will not be going back. read more

Place has gone waaaay downhill in last few years. Prices way up. Sides not fresh. Probably avoid.

Just spent $35.00 on a pound of chopped beef and 3 buns. I am still in shock!! Not sure I will go back for that price.

limited food items- note in the door had a long list of outages . bread was stale and meat was 50 percent fat. when we arrived at 12:00 pm the restaurant was empty. no paper towels on the towel holders to use as napkins.wanted to wash my hands and there were no paper towels in the bathroom. it appeared as if the last of the food inventory was on the sparsely supplied serving line. sorry to say this trip will be my last visit to this location. hopefully other locations near us will better stocked and prepared for customers. read more

My son and I went to the Wylie location on 6/23/24. Nothing special about this visit. The beef was tepid, I asked for Lean, I got "moist" (was mostly fat). no one would take our order for Okra till I yelled for help. I think the potato casserole just came out of the mass produced container. The dining area was clean, the men's bathroom was flooded. For me, the crowning moment was when I say a Renew/Recycle fee on my receipt. I asked about this, the cashier pointed to a sign no bigger than a postcard, blocked by some cups, claiming this was to reduce waste. How does reducing waste cost me $.39? This is just a BS "we are an environmentally conscious, virtue signalling company with a money grubbing fee." I won't be back...To any Dickeys restaurant. read more

This location is convenient. The food is consistently good and the customer service is good as well. The bbq chicken Is amazing. read more

The dickeys in dallas on forest ln has always been good but the one in wylie on 78 sucks. They don't have a BBQ chef.

This place has gone down hill. Not sure if management changed or what. Bought two meat plate from them today, Turkey and brisket, the portion looked like a child's plate. I called and spoke with the manager, asked him how much meat is supposed to be in the plate. He said total of half pound. I told him that someone must have messed up, this is not a half pound, he wanted to argue with me that I could not be right. I told him I am an ex butcher, I know what a half pound is. He still wants to argue with me. Let's say even if I was wrong and I am not, a manager should not act like this, talk about crazy services. I told him this, said never mind, will post me experience and never order from them again. Will try to attach a picture. Worse service and food in a while, used to order once a week or two from them, no more. See pic, I put the meat on a saucer. The saucer is sitting on regular size plate. The turkey strips look wide but they are thin. Those three small strips of brisket are supposed to be 1/4 pound, the Turkey strips supposed to be 1/4 pound, maybe both together are 1/4 pound. Btw chopped brisket is not sliced brisket. read more

Dickey's Barbecue Pit - This is the 1/4 pound of sliced beef and 1/4 of slice turkey, dont think so. - Barbeque Near Me - Wylie, Texas

This Dickeys is the worst, from service to value. Poor management and unfriendly service. Too bad because we don't need them ,they need us. Just checking reviews, too many bad ones guess management don't check or care. Too many good BBQ restaurants around to worry bout this bad one. read more

Very upset my friend ordered 86$ worth of food on The Fouth Of July & after she waited over an hour door dash cancelled the order because they said the resturant couldn't fulfill the order. The restaurant really could have called & tried to substitute ur ask if they would like something else before they waited an hour. We were all very upset & would like to say as much as we were looking coward you it we went to Rudy's instead. Lucky they were still open. Awful customer service read more

We had it for a school event and it was delicious. Great service with a lot of food. Brisket, chicken, sausage, beans, potato salad and for dessert banana pudding! The servers were amazing and we had seconds because we can't stop eating the food! Highly recommend the catering service! read more

Dickey's has a loyalty program that is flawed. You upload a scan of the receipt to get credit. They can reject it for any reason with no explanation or recourse. I've tried to reach out over the last several weeks via their email, twitter and feedback links. No response. Loyalty works both ways. *Message sent to the email address provided by their social media team but no response received. read more

too many flies around the deive through window and food was greasy. but the portions were large.

Hit or miss with this location. We also use to go often with our family of 5 (2 adults, 3 littles) but they cut out their Kids Eat Free day, so our wallet burns fast holes from money spending at this bad boy! They do offer coupons through our local magazine but they aren't as good as past coupons we've used. Seems like it varies upon location too because on their coupons it's specific to that location only. Save your yellow cup for each visit and you can get a small drink discount. (Large yellow cups only, to my knowledge but I've never asked if that applies to kids cups) We love the ice cream. The pecan pie is awesome, cucumber salad and the broccoli salad are bomb. (good) I need to ease up on their rolls before I gain rolls. Great variety to choose from on the menu but if you don't ask for no fat/grisel on your meat, you take the risk. My kids will not eat that meat either if fat is in it, but hey, neither will I. We've had drive thru orders gone wrong in the past. After speaking with management my name was added to the list but with so many goof ups, I've probably forgotten my name was on the list when we went back up there. Not like we get a courtesy call about this to make up for mishaps on their part at the end of the month or at least something, so it's wasted money. They aren't the only fast food place that does this though. Easy to forget. But in my Donna Summer singing voice "She works hard for the money " I won't lie, I went back and risked it twice recently. Hey, it's right down the street. I'm thankful to say, both Beef Cheese Bakers w/ chopped brisket had no fat and they were scrum dilly! If you are close to the Firewheel location, we have not had any issues yet. Cross my eyes and fingers. You can tell at Firewheel location the quality of meat is chopped and served without all the fat and tastes wonderful. I recommend the sliders for kids. Never paid attention to this but the hubbs asked about it and voila! If your little doesn't care for veggies, a slider is perfect size. read more

Dickey's Barbecue Pit - Barbeque Near Me - Wylie, Texas

Our order was wrong when I called she said we double check. She argued that our order had sauce but it did not. Poor service will not visit again read more

This is definitely one of the better Dickey's locations and by far the best BBQ place in Wylie I have tried. One of the others I knew went out of business and another is beyond terrible (Linke BBQ), which should be avoided at all costs! Anyway, I've never had a bad meal about of about 20 visits to this location. It is very consistent and every employee I have interacted with has been pleasant. read more

Was cautious because of bad reviews but this our experience was tiptop. Better than decent bbq for a franchise. WAY better than dickeys. Restaurant was clean. Staff was super friendly & eager to serve. read more

This is going to be short and sweet. Monday night specials at this location is a great and cheap meal. Pulled pork sandwiches only $2.99. They have never doubted me with lack of meat on the sandwiches. Now when you ask for extra BBQ sauce, double check or you won't get any. I usually come only on Monday's, have came and tried other food but the sandwich is the best deal. The other will get a lot MORE expensive. Keep up the deals!! read more

You go in order a chop beef sandwich and all they serve you is burnt little dry pieces with no beef on it at all find somebody else who doesn't want to cheat you read more

Nice atmosphere for a Dickey's--they did a good job of capturing a ramshackle roadhouse feel for this one. But this places lacks one serious piece of BBQ shack goodness--no smell of smoke. BIG problem. I've been getting takeout at this location for a couple of years and the quality of the food has steadily declined as the chain expands. 1) the bread used to be the BOMB. Now it tastes like it's baked offsite, frozen, and then heated prior to serving. 2) the flavor of the meat, again, has declined. Dickey's has never been the BEST BBQ out there, but it was still pretty tasty. My last trip a few days ago was the worst. There was no crust on the brisket, no smoke ring, no TASTE of smoke. It was tough and fatty (not fatty in the good BBQ snot way either). The ribs were horrific and tasted as if they had been cooked in an oven. The ham tasted spongey and cheap (like a canned armor ham). The mac & cheese tasted of cardboard and fake cheese. Bleh. Dickey's, why hast thou forsaken me? read more

Dickey's Barbecue Pit - Barbeque Near Me - Wylie, Texas

This location used to be the BEST Dickey's around. We have two locations in Rowlett where we live. Both horrible!!! That is why we always went to the Wylie location because before Rowlett had even one, we were eating there and it was always consistent and tasty! We usually get the family pack plus extras about twice a month at $50 to $60 because it is fast and easy during busy times and better than most fast foods. When my dad comes to town we always have to get Dickey's and that is usually about $120 order a couple times a year. Honestly, after yesterday (Mothers Day) I don't know if we will ever go back. It's not the first, second, or even third time this has happened. It happens all the time when you go through the drive through. I ordered the family pack plus a few extra sides and extra rolls. $.50 a roll first off is ridiculous especially since they keep getting smaller, harder, and more greasy! Usually they are stale. Last night they were hard , almost burned, and greasy! You get two pounds of meat and I chose sliced brisket and turkey. The turkey was pretty good but the brisket was horrible. It wasn't all sliced. At least half of it was chunked and we got the nasty fatty parts. We like the burnt ends and the fat that is on the top of the brisket. That makes for a tender and tasty brisket. But we got the stuff that turns to black mush where it is veiny. That is just gross! I don't think we got but two small slices that we picked apart to get just the meat and throw away the veiny stuff and fat. The rest our Lab did enjoy! So it really sucks when this happens over and over. I think they give it to drive through people because we don't usually tear open our order in the car. We wait till we get home and then it's too much of a hassle to go back and return it. One time I did and the woman at the window wanted to argue with me until I opened it and showed her the fat on the brisket and the gristle we got instead of turkey. Speaking of the lady at the window, I don't know her name and I wish I did. She is always there. If you go there, you know her! I asked for lots of pickles and a small thing of jalapeños. Well, I got some pickles and I didn't even realize I didn't get the jalapeños! I will post the picture of the pickle container. As I looked in the top of the bag that was flowing over, I asked for more pickles. She said she put extra pickles in there. I grabbed them and asked if that is what she was talking about? She said yes and I asked for another stating that I had asked for a lot of pickles. I did say please, to which she replied that the container she gave me should be enough for 10 people!!! Really now???!!!!! My husband doesn't eat but a few of them and even he said that was crazy!!! I told her that I would pay for them, I didn't really care, but I wanted more as I just paid for $60 worth of food!!!! Does the pickle budget come out of your paycheck? Do you get a bonus for not giving them out??? I seriously think she must have worked at McDonalds before since I'm sure the ketchup packets come out of their paychecks! I asked how much I owed her as she handed them to me, she said there was no charge. So what about their fried okra? It used to be soooo good. I'm sure it comes in frozen now because the last three times we have had it, it was super salty. If my husband says it's salty, that's bad considering he works outside and uses more salt since he sweats it out. So let's review the order: 1lb of sliced brisket - chunked, fatty and veiny (dog loved it though!) 1lb of sliced turkey - pretty good 2 sides of baked Potato casserole - pretty good. 1 side of fried okra - so salty hardly any of it was eaten 1 side of Cucumber and Tomato salad - so-so 1 side of slaw - ok 6 rolls + 3 extra bought - hard, overdone almost burned bottom and greasy. BBQ sauce - pretty good Pickles - good but not worth the fight Jalapeños - nonexistent! All of that was put into a small grocery sack. I took the bag of rolls out since they were falling out and I didn't want them and the greasy bag all over my seat. It barely fit. I guess they quit putting the to go orders in big paper bags. I guess it is only fitting! No pun intended. Just for the record, this makes my family very sad! BBQ that makes everyone in the family happy is hard to find. Dickey's used to make us all happy, Now we have to find somewhere else. We aren't cheap and we don't mind paying for good food. In fact, one of our 8 year old daughters favorite places to eat is Texas de Brazil and we all know that is nowhere near cheap! However, it kills us to pay this kind of money for poor quality. If this had been the first time, I would never have said anything, like all of the times before. But it has become a consistent plague over this drive thru and it really needs to be fixed! read more

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Its good barbecue at a good price. If you like meat, then eat here. The only sissy salad they have is from a bag. Dont waste stomach space on bagged salad. Get the meat. The tasty meat. Put some sauce on it and try not to make a mess. Notice i said try. read more

Dickey's Barbecue Pit - Barbeque Near Me - Wylie, Texas

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Honestly, I don't understand the mystique around Dickey's, the BBQ is dry, bland and unappetizing at best. There doesn't seem to be any passion in the preparation of the food, it has all the Je Ne Sais Quoi of a high school cafeteria. I only went this time because a client suggested it as a last resort, so went with the flow, was hoping for more, but it was disappointing again, and I got stuck paying for it. I don't know how anyone can think this is exceptional BBQ, it's not, it's very industrial and you can see the kitchen doesn't care about quality. Just because you've survived for a few decades, doesn't mean you're good- it just means you can absorb the losses. read more

I only get 1 thing here and that's the potato with chopped brisket on top. I don't know why, but every once in a while it just hits the spot. Like today... that spot was hit. Don't expect anything fancy here. You get in line, get your food, sit down, eat and go. Also expect to have a food baby for the next 24 hours... read more

Dickey's Barbecue Pit - a view of the dining area - Barbeque Near Me - Wylie, Texas

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A little over a year ago I had a horrible experience at the wylie location off of 78 in Texas in which the drive through employees we're more worried about fun and completely ignored me while I waited way too long for my order. After doing a survey the manager followed up with a gift card but I was honestly too nervous to go back thinking the employee's would remember me and be angry. I went Friday and had to wait to make my order again because again the employee's we're huddled up and playing in the back. I made my order and after receiving it I had the window slammed in my face as the employee again rushes to the back to congregate and I literally had to go back to the drive through speaker box to get condiments which I knew she was trying to avoid. I then brought the food home and my 18 month old and I continued to eat, only to wake up sick the next morning stomach wise. We'll never go back to this location. read more

It's just ok for a chain bbq joint. Wish it was better because it's the only game in town. We used to have several bbq restaurants in Wylie. That being said I do like the sausage but the ribs are terrible. The brisket is dry and doesn't have a smoke ring like a good smoked brisket should. The potato salad is the worst. It's more like mashed potato salad. So if your looking for good Texas BBQ skip Dickey's. Try someplace else. Anyplace else. UPDATE: Ok so I gave them another chance on Good Friday 2017. I ordered a rib plate to go with bbq beans and potato salad. What the heck was I thinking. It came with 5 pork ribs and they were cold. Not even a little warm. So were the beans. The salad was better than last time. But that's not what I go to a BBQ joint for. I am extremely disappointed. Never again will I make the mistake of eating at Dickey's. read more

We got the family deal with brisket, chicken an d pulled pork. We got 3 sides and the bbq sauce, through door dash which was fast and friendly. I know this place has been bad in the past, but the new owner has made it great. The meats were awesome, sides were great and the rolls are excellent. We gave up but the new owners are great!! We will have this delivered by door dash for as long as it's too hot for me to bbq, well the brisket will have to be a regular deal. Give them another chance. read more

Not bad. As far as the BBQ goes I could take it or leave it but the chicken Caesar salad is so very good. Fries are yummy, okra too. This location is pretty good. It's one of those places that is like a fast food chain to me but a good fast food chain. I'll go back... read more

I didn't want to do it. But I had to. A 2 star Dickey's BBQ review! There will be an investigation! Ok, I've been a Dickey's BBQ expert for years. I have been to this location before, just after it opened in 2004. It was great! As Chris L. says....the quality has dropped. I was looking for some BBQ the other night. it was after 8 pm, when the Dickey's on 14th in Plano had closed. I knew this store was still open, AND had a drive thru! So off I went. Ordered the 2 meat combo (brisket and hot links) with mac and cheese and fried okra. The hot links, mac and cheese, and fried okra? They were ALL excellent...so that is a good thing. The brisket? It appeared it had been over cooked, but not actually smoked. It looked bland and tasted that way. I was SHOCKED! The roll? I liked it better when they served a slice of Texas Toast that got a little butter on the "wheel". This little bun thing? Ok I guess. The fact they had a drive thru is a plus. I will have to go back and eat inside for my next and possibly last visit to this store. Maybe they just had an off day on the brisket? I sure hope so! read more

I ordered through door dash and when the food got delivered, it was a hot mess! Both rolls were saturated with cole slaw juice (yuck!), as well as, the ribs because someone put the cole slaw in the same container as the rolls and ribs. ‍ whoever was to blame- Dickey's or DoorDash- I don't know, but I assumed the restaurant would've been the one loading the container up so I called them. I explained The situation to the manager there that night and he very promptly apologized and offered to replace my meal anytime I wanted to. I went in today to do that and the meal was SO much better, obviously, but even the items I got that night tasted better today! Maybe because it was later in the day and they were almost closing at the time I ordered, I don't know. At any rate, I told the manager how much I appreciated him being a caring manager who really, obviously cares about customer service because had he not handled it that way, I probably just never would've eaten from there again. But because he replaced my meal, I had an opportunity to go in and give them a second chance and had a better experience because of it. So that's why I'm giving them a 4-star because what is a restaurant if not good food and good customer service? read more

Went there on Monday, Oct 18, 2021. Ordered a big take out variety to feed 9 people, and the food was excellent! Initially I didn't want bbque from Dickeys (any of them) because in the past it's been just mediocre. Well, this Dickeys was excellent! Brisket was moist, ribs falling off bone, cole slaw perfect, and Asiago spinach dip amazing. Whoever cooks there knows how to cook! read more

I've never been a huge Dickey's fan but they do a decent brisket. Most of the time I get a sandwich and it's always good. Some if the sides aren't great but I had dill potato salad and my guest had loaded mash potatoes and they were both outstanding. read more

Dickey's Barbecue Pit - Barbeque Near Me - Wylie, Texas