I'm glad I tried this place based on the positive reviews because I had a really great experience!…read moreSince you're going to be spending upwards of 45 mins at this place it might as well be comfortable. Their waiting room is nice, clean, and spacious. There are complimentary coffee and beverages, tv and Wi-Fi (and it's fast enough to stream an episode of Game of Thrones). I took my car in for an oil change, but they threw in a car wash and wiped some of the dust off my dash. They also performed a full visual inspection and recommendations for my next service. I felt the price was fair and not once did I feel like they where screwing me over like I sometimes feel at the dealership. As I left, Dave handed me an envelope that contains a free gift, but I must not open it until the next visit. I was going to come back anyway because of the quality of service, but this was just icing on the cake. I wonder what it is...

I went back to get an oil change here because of the great service I received last year…read more Unfortunately, the service I received was horrible and have lost trust in this place. Went in on a Friday afternoon for a scheduled oil change and was there for 2.5 hours! I was told that my car was done so I paid for the oil change. Side note: I was told AFTER I tapped my credit card that there would be a 3% fee. I asked if I could use my debit card instead. There was an option to select Yes or No to the fee so the lady behind the counter clicked No and said the charge still went through. What is the point of having this option??!! Irritating and somewhat shady. Back to the story: The lady saw me get ready to go and did say that my car would be another 10 minutes because they had taken it to drive around the block. Fine. I waited and waited and my car still wasn't ready and no one was available behind the counter to ask. Luckily another man came out to help another customer and I asked him about my car which he automatically brushed me off with a response "yeah it's coming out." But still no car. Another man came out to help another customer and I asked him if he could check the status of my car which I got an annoyed look from him with no response except he just walked to the back and asked about my car. Seriously?! No one else came back out but I heard someone yell "it's coming out right now" and when I looked outside, my car was being driven out of the garage. The man driving my car apologized and explained that the lady should have communicated better and told me that they were still performing tests which took longer than she told me. "Performing more tests", "driving it around the block"...generic excuses thrown at me while not being told exactly what the real status of my car was, all the while behind an enclosed garage with no visibility to what they were actually doing with my car. I don't like being treated like this especially because I didn't see them treating anyone other customers like this. Like the other bad reviews on here and Google, the service you get here is hit or miss. You might save some money on a couple of things but just think if it's really worth it including the time you lose. For me, it's not worth being treated like this and not being able to trust the level of service I'll be getting.

Took my BMW in to get all the fluids changed (transmission, transfer case, and brake flush) and had…read morea really good experience. took care of everything, You can tell they know what they're doing, especially with Euro cars. I originally didn't plan on changing the diff fluid, but Rei recommended doing it while the car was already there and explained why it was a good idea. I'm glad I went ahead with it. They also took the time to inspect my front struts while the car was there and let me know they're starting to go and should be replaced soon. I appreciated them pointing that out and explaining it instead of just ignoring it. Their pricing was fair too, especially after getting quotes from a couple other places. The whole process was smooth and the car honestly feels better driving now. Definitely a shop I'd come back to and would recommend if you need work done on your car.

My car was shaky when in idle and accelerating. I didn't remember when the last time was that I'd…read moregotten my spark plugs changed. I also needed my air pressure sensor replaced. I had both the engine light on and the air light on. The error code said misfire. They took care of my issues within the time specified and within the quote! They were courteous and patient, even though they seemed busy. Their prices are good too. I'd go to them again!

I can't say enough good things about Whips Automotive in Wheeling, IL -- and especially Sam, Tommy,…read moreand Lefty. These guys are the absolute best. I've been coming to them for over 10 years, and even after moving out of state to Nashville, I still trust them with my cars. Recently, I bought a used car in Illinois and made a point to bring it to Whips for a check-up. True to form, they treated me like family -- just like they always have. They looked out for me, gave me honest feedback, and made the whole process easy and stress-free. It's rare to find people this helpful, knowledgeable, and genuinely kind in the auto business. If you're anywhere near Wheeling and need a mechanic you can truly trust, this is the place. I'd give them 10 stars if I could.

I brought in my Mini Cooper whose oil pan cover I had ripped off on a parking block. I don't know…read morethe name of the gentleman who fixed it immediately and told me to tell my mechanic in Chicago I needed several other things done. He wouldn't accept any payment -- I am so grateful, and if I find myself in Wheeling again, I"ll stop in to tell him personally!

Long review. Read it so you can understand the appropriate way to approach the business. They got…read moreWheel - Inn and Wheel Inn as legal business entities with the same President, manager, and location, but 2 websites, phone #s, emails, and addresses. Why?? ¯\_(ツ)_/¯ 04/14, bring my car in cause of maintenance light and check engine light. Omar, tech and mechanic receptionist, takes it and I let him know its probably the catalytic converter. I also told him to check out the maintenance light. Omar calls later in the day asking permission to do a diagnosis to figure out the converter's problem. I approve. Omar calls later in the day with a quote of $1600+ ​ for converter of a 4 cylinder Corolla, 2007. Unfortunately for Omar, I did pass CPS's 7th grade curriculum, so I start shopping around. I go to a different shop, and they want some info that is on the diagnostic. I call Omar up and ask questions about the diagnostic while talking to the other shop. Omar says "what's with the attitude" when I make it clear I am shopping around. He then denies me the service of Wheel - Inn (Wheel Inn) telling me "come pick up your car." Unprofessional but understandable. Like farting during a meeting. ¯\_(ツ)_/¯ 4:30, I come to retrieve my Corolla. Omar took it upon himself to give me and charge me for an oil change. I did not ask for it, nor approve it, nor tell him the oil I want in my car. They put that dirty, substandard synthetic blend ​in my baby, violating my car (she runs on full synthetic only, I had a sticker that showed it too). He argued with me in the shop about lexical semantics. I had no time, I said ill email. I email for a partial refund. This company is not a fan of emails. They call me 3 times (once at 7:50AM , before they even open​). I ask them, 3 times, through email, to email me. They can't do it. They reimburse my purchase. No response when I ask for a warranty on my engine. ------------------------PRO TIP: Get everything in email/writing---------------- 3 stars for doing the right thing, -1 star for Omar's demeanor and violation of my vehicle. Overall experience ​.

3.5 stars. The people were very nice. They did a good job on the repair of my vehicle. Looks great…read moreand they matched the paint very well as they just had to replace the passengers side front fender. However, their communication skills are awful. They tell you your cars gonna be done we will call you tomorrow afternoon ..... I waited and they didn't call me. I called them 4 Days later. Then promised the next day in the morning, they called me the following afternoon saying tomorrow. After all that, I finally got the car back and the work its self was good. The reason for the 3.5. Here is the kicker, I got my car back and it was filthy! They didn't even get all the compound off. There is something all over my windows that I can't get off. Again, this was bad. However, I did not call and complain, as I was able to clean almost all it myself, except for I can't get this sludge off my windows and mirror. I also didn't not have too much confidence as they let the car leave like that in the first place. I would maybe go back. Maybe.

Larry is one of the best mechanics out there. Took a car that was dead and brought it back to life…read more God blush that man

Larry has been our mechanic for years. Not only does the job always get done right, but his honesty…read moreand transparency saves untold $$$ vs. any other. No unnecessary "extra work" or fees.

Stopped in from out of town as I got the oil change indicator light during vacation. Quick,…read morefriendly and helpful. They provided great advice based on my engine type etc. Much more knowledgeable than those "quick" oil change only places!

Like many Yelpers I sometimes fear going to the auto shop because I'm worried about being hassled…read moreabout repairs that I might not necessarily need or be upsold on extras for the car that are also unnecessary. After some research on Yelp I found that Tire Boss had overwhelmingly positive reviews for the services that I was looking for and my experience was consistent with others. I bought a car fairly recently and had developed a very slow leak in my front tire. I brought it into Tire Boss where my technician Eric greeted me in a friendly manner and proceeded to inspect my car in a short amount of time. Once he was done inspecting the tire, he explained to me that he found a puncture and quoted me a price to repair it which was lower than I expected to fix it. He did not push for any other unnecessary repairs and I even asked if my wipers needed replacements, of which he provided a detailed explanation of why the replacement could wait with an explanation of when I should get them replaced (when streaks appear). Once I agreed to the repair and price, the team quickly performed the service and I was ready to go -- in and out in less than 1 hour including a short wait. After it was done, Eric proceeded to check me out with an explanation of the services performed including filling up all the tires to the manufacturer's suggested pressure and pulled up the vehicle directly to the door. Overall I was quite happy with how quickly service was performed, the reasonable prices, no hidden fees, not being upsold on any items, and having the same technician work with me from the beginning to end of the process.

I found this business about a week ago. Ken is very Nice and…read moreknowledgeable. Everything great and in a timely manner. Give Them a try, you will be satisfi d.

This is long overdue. Ken is an angel. I have far too many…read morestories about Ken but here are two. I locked my keys in a car and Ken came himself, unlocked my car and never charged me. Another time I was getting my oil changed and a very elderly person came in and Ken walked out to her car took care of her problem. When she tried to pay, Ken would take anything. I don't write many reviews, but I want everyone to know Ken. Not only is he a great honest mechanic, he is a wonderful human. He has literally restored my faith in humanity.

Overcharged me, missing parts on my Suv. no accountability…read more Filed with BBB, no response from Ricks.

I have been a very happy customer since my first visit regarding a tire issue in 2018. I'm so very…read moregrateful for the superior service and excellent advice provided by Jason! I can always count on him - he is the best mechanic I have ever dealt with!

Jerrys Is Phenomenal Very Old School Vibe Prices Beyond Fair Employees Top Notch Family Owned With…read moreEverything That Sucks In The World Right Now Jerry's Isn't One Of Them!!! HIGHLY RECOMMEND!!

I had hit a curb and my fender popped out. On the recommendation of a friend, I brought my car…read morein and spoke to Jerry. He said to bring it in the next day at 1 pm when his son, Patrick, would be available. I brought it in and Patrick took the car immediately. Twenty-five minutes later Patrick brought my car out and told me it was fixed. The price was more than fair. Any other body shop would have insisted I needed a new bumper which would have taken two days and cost around $1000.00 bucks. This place fantastic. Quality work, great pricing and a wonderful attitude. They are my go to body shop from now on

I called as soon as the open. They picked up the phone and helped me get a price estimate over the…read morephone. I got off work late but they closed at 6:00pm! I arrived at 5:30 and they were able to get me in. They checked my oil levels and changed my oil on spot and fixed my broken muffler pipe. My car was so loud I couldn't stand driving it around for another day! I'm happy they're were able to get me in right away and for a great price too! Highly recommend

hola Soy Daniel. No recomiendo a este taller son deshonestos, me instalaron una transmicion en mi…read morecamioneta de trabajo, Leo me dio garantia de 6 meses y dijo que estaba en buenas condiciones, solo duro 3 meses y la transmicion volvio a fallar, fui de regreso y me dice que la ytansmicion de danõ por culpa nuestra sabiendo que la camionesta solo se usa no mas de 10 millas por semana, osea que solm se uso por 160 millas y ya no sirvio, fui a ver las partes y nunca le hiso nada desde un principio. FUE DESHONESTO Y UN ROBO LO QUE HIZO. Mantenganse lejos de ese taller