Super nice staff. They keep you updated, quick turnaround times, and great quality service. Sucks people keep hitting my car but this shop makes it look brand new. Would highly recommend. read more

The workmanship is great. Tgeyvordeted me new door but the glass was broken, then another glitch. Ended up it took alMost 4 weeks to have my car back. The staff removed things from my interior and the trunk for work which is perfectly fine. Ended up the cell phone stand is missing and the ice chest was placed back in the trunk with the opening facing inside. The problem is that the ice chest is big and I could not turn it back without another person helping me. Planning to buy the same phone stand but out of stock and it looks like being discontinued. :( read more

I have to say the staff were friendly and they took care of my car and did a outstanding job on my car. Glad we have a very good car shop close in Highland Park we just moved out here and most definitely will return if my car ever needs body work. I Highly recommend. read more

Ultimate Paint Shop II - Ultimate Paint Shop did a outstanding job on my lift gate and back bumper on my Chevy Equinox lift gate and bumper. - Body Shops Near Me - Highland Park, Illinois

Had a minor paint chipping on my car. JD helped me right away and was able to get it off quickly and cost effective! Thank you for being a kind and helping me out! read more

Amazing establishment!! Highly recommend. Came here to get my bumper fixed on my 2012 Toyota Camry and they did such an outstanding job. I wasn't expecting it to look perfect under the circumstances, it's a very old car that is rusting and basically falling apart but they really did some magic to make it look brand new. Prices are reasonable and the staff here makes the experience that much better. Won't be going anywhere else for now on! read more

This is the second time I've used Ultimate Paint Shop and as usual, their work is top notch and service is great.

I really wish I could leave a more detailed review. I have a dent in one of my cars, and I was going to stop in to get a quote. I was really excited about this place because I can get a paintless dent removed. I would have liked a detail on all my cars, dent removed on one, and my buddy is also looking for a great collision paint shop, so we saw this and decided to stop in. I pulled into the parking lot and what I assume was an employee started saying something, and waving his arms telling us we can't be here. Guess you just lost a 3 car family possible customer with possible leads to more customers. We turned around immediately and left. You literally chased away business. Way to go employee scaring away business. read more

They did an amazing job on my car...it looks brand new! Super nice staff who care about their clients.

JR and his team did a fantastic job fixing my Porsche 911 perfectly. My front bumper and headlight were hit by a pickup truck while parked. Ultimate took my car in right away, ordered a new bumper and headlight, had it painted perfectly to match my Agate Grey paint, and had new PPF installed within a week, looks good as new.... Highly recommend. read more

JR has repaired multiple luxury cars for me over the past three years including my Mustang Bullit limited edition after wrapping it around an oak tree! JR and the team operates with an incredibly high standard of excellence and personal high touch service -- responsive and thoughtful about cost-to-impact on all services from minor repair/tire swap to major auto rehabilitiation which has built a high degree of trust especially as a woman / lay person. Also shop makes it easy for busy working professionals to drop off/pick up and stop in. This is my go-to! read more

I did not have my car worked on there but I was most impressed by the manager, Mr. Romero, when I took my car in for an estimate. He was helpful and honest to let me know my Mercedes did not need any paint job. Instead, he used some kind of solvent to wipe off what I thought was scratches on the side of my car due to a minor accident. A business that shows honesty and integrity is a place I would like to do business with should I need service in the future. read more

Wow, the people here are literally magicians. Someone hit my Tesla Model S in a parking lot and was MIA when I got back to my car. They left some fairly deep scratches on the rear right side. A friend told me to talk to Johnnie. He was able to get me into the shop very quickly. When I picked up my car, it looked like nothing had ever happened. The price was extremely reasonable as well! The staff, technicians, and work quality here are amazing! read more

Can't say enough about how happy I am with my choice to take my car here. Johnny and Aly are both amazing! Best shop around! Too notch quality work and by far my best experience as a customer at a body shop. Don't settle for other shops, this is a no-brainer! read more

Ultimate Paint Shop II - 2020 Jeep Trackhawk color: Sting Grey - Body Shops Near Me - Highland Park, Illinois

JR and team were fantastic with repairing a deep scratch on the side of my GT-R. Repainted the rear bumper and rear quarter panel. Car looks pristine and was done right on time. These guys are perfectionists and I'd take my car to them again in a heartbeat. Also they take all the necessary COVID precautions so really appreciated this as well. read more

JR earned my future business when I stopped by to get an estimate for a repair to my front bumper after (somewhat gently) running into our garage...twice. I had already gotten a quote for about $750 from another local shop. JR explained that I could replace some parts for 2-3K to have it looking "perfect" again, or could do a more low-key fix. When I explained that I did not need perfection, he brought out some solvent to get the white garage paint off of my silver car, and then told me where to find touch-up paint online. He went so far as to show me how to find the paint color (a label inside of the car door) and explain how to best use it once I get it. All of that for no charge, and when I swung by on a Fri afternoon while running errands. (I had left a message earlier in the week to make an estimate appt and had not heard back). I am glad to have my car looking much better, and to know there is a fantastic option for service and repairs near me. Thanks again, JR! read more

Ultimate Paint Shop II lacks in quality & performance. The general manager, JR, is a well-rounded guy with excellent communication but fails to deliver on time. My Tesla Model 3 was involved in a rear-end accident, and the nearby Tesla service center recommended this body shop. The whole process started smoothly, but towards the end, the manager kept delaying my pickup date. It seems like there's always something wrong with my vehicle that they keep asking for more time. Usually, I'm okay with this, but during the day I picked up my Model 3, I could tell that they rushed everything. They damaged my white seat, misaligned my rear trunk, the subwoofer was not working correctly, left dirty stains all over my interior, and door seals not installed correctly. JR asked for a chance to fix everything in which I did, but it took three visits to get almost everything fixed. The ONLY thing left is the misaligned trunk, but I no longer wish to do business with them. They need to get things done right the first time, not the third or fourth. read more

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JR and team is amazing! My Q8 went through some decently bad hail damage and I am thankful to have found Ultimate Paint Shop II, recommended by my dealer at Audi Peoria. The repair process was extremely smooth and m was done right on time. Furthermore, the repair outcome was unimaginable; all the dents disappeared, and the car looks even shinier than before! Thank you JR and team, I will definitely be coming back with my car(s), and have already referred your shop to my family and friends. Thank you for making the experience so seamless and pleasant! read more

I had my Range Rover fixed at this place few months ago and wanted to share my experience. I had an extensive damage on my car. J R was the most patient, professional and courteous while our car was repaired. He gave us all the explanation how and what will be done to our car. Work was finished in time. When we picked up the car we where amazed how it was fixed. The paint job was excellent. The color on my car was very specific and very hard to match. But I couldn't tell the difference. I was honestly amazed. He fixed few previous dents and scratches without us asking to do so at no extra charge. I honestly felt that my car looked exactly the same when I brought it, after the repair. We have previous not very good experiences with other body shops. But the professionalism and quality of work at this body shop is unbelievable. Not even the smallest detail was overlooked. We where very pleased with the quality of work as well as personal attention that J R gave us as his costumers. God forbid something happens to my car it will be the only place I will go to fix it. I already referred my family member to fix car over there. In fact it will be done next week. And I am looking forward to post new review about the great job, that I am sure will be done on our other car. Ultimate Paint Body Shop 2 is the place with the highest standards for quality work and great costumer service experience. People who work there, especially J R in the stressful situation when your car is damaged not only doing excellent job by repairing it but make you feel better emotionally, because of the support and a good advice. Thank you J R, we are your loyal customers. read more

I needed some body work to the rear bumper of my car. Ultimate Paint Shop II was one of State Farm's authorized body shop options. J.R. Made the entire process of the repair seamless, easy, and convenient. They returned my car in immaculate condition. I could not have been happier with the results and customer service. read more

JR Romero and the entire crew took my hail damaged Regal and made it look like new again. You worked with my insurance company and set up a rental car. Thank you for your professional and friendly service! T Hughes - Lake Bluff read more

My car was rear-ended while stopped at a red light. We got popped really hard, $12,000 worth of damage to my formerly pristine 2016 Audi Q5. J.R. Was AMAZING! I just picked my car up today and the work the the Ultimate Paint Shop II did was beautiful! I could not be happier with the results. My car looks almost exactly like it did the day I bought it. J.R. Was wonderful to work with - honest, professional, and really knows his stuff. I would highly recommend the Ultimate Paint Shop II to anyone needing body work done - they are excellent!! read more

From the initial communication to completed high quality work JR took care of me and my car. Thanks for the great work.

J.R. Romero, the general manager, is a genuinely great guy as well as hands on with his team's repairs. No car leaves without his personal touch and will please even the shrewdest eye. His body shop's repair skill, especially expertise in paint will make the presentation of your car better than new. From orange peel to the italian shine, he knows all about textures too. His shop does a lot of luxury car, especially Teslas and he knows his clientele's demographic very well, do not settle for less. He know panel alignment, whats normal and whats not. He's been working on Tesla so long, that he knows how fitments of panels and trims have changed over the years. New car and have concerns ? He'll even be able grade the paint and point out common factory defects. read more

I'm not easy to please. I am all about details. If I could give more than 5 stars I would. JR and the team at Ultimate Paint were thorough with their assessment, answered any questions I had, and their body and paint work was perfect. -All done in half the time I expected. Ultimate Paint exceeded my expectations- Thank you for staying true to your passion read more

Backing out of my garage my fender rubbed off some paint. I took it to JR for an estimate and he has me pull in and puts a chemical in a rag and buffs off the unsightly garage paint that I could not get off at the car wash. No charge. I still had a small dent but with the paint from the garage removed you really can't tell. After going through the quote process I decided I would wait for that fix, but I'm not embarrassed to drive round now thanks to JRs kindness. read more

This is the only place I would bring my cars for repair. JR and his whole team is top notch and went to battle with my insurance to get only OEM parts and pushed the manufacture to expedite delivery. read more

We recently had someone back into the right front or our A4. Of course, some of the hood, front right quarter panel, headlight and bumper were damaged. I expressly informed the insurance adjuster that only Audi parts be used for repair. My wife was on the ball, she called our Audi dealer and they mentioned the quality of work by Ultimate Paint Shop was great. So, that's were we had the car towed. Of course, once in the shop the insurance person handling the issue was not agreeing with Audi parts. J.R. Romero, General Manager of Ultimate went to bat for us and pretty much demanded Audi parts. In his words, he expressed how important it was for an Audi coming in goes out a full Audi, not an Audi with other parts. Awesome!! Anytime I need auto work/body work, this is where we'll come! Thank you J.R.! read more

I am really impressed with their friendly customer service. Although I didn't have any work done, I would highly recommend stopping in for a quote. I stopped in for a quote to fix rust spots on front fenders. J.R. recommended I research corrosion issues on the car manufacturers website, since this is a well-known issue with my vehicle. Said that based on my findings, I might be able to have a dealer replace both fenders at no cost to me. He then did a walk-around of my vehicle and noticed that I had "brushed" my one rear fenders against the garage, which left paint on my car. I said I was going to work on buffing that out this weekend. He said he had solvent that would take care of it. He came back with both a buffing compound and the solvent and removed the garage paint for me in less than 5 mins. I was very appreciative that J.R. took the time to help me out. Really made my day! If I find that the dealer cannot correct my corrosion issue, I will be back at their shop to get the work done. read more

I had them refinish the wheels and exhaust tips on my 996. Both of them were in pretty bad shape when I brought them in, but they looked brand new after the Ultimate Paint Shop was done with them! I plan on having some paint work done on the car soon and I already know where I'll be going! read more

I cannot recommend Ultimate Paint Shop II enough. These guys are the best. It is never fun to have to get work done of a cometic nature to your car but these guys made the experience a true pleasure. I had to have some paintwork done on my 911 and was given the recommendation directly from Porsche to have my car brought to Ultimate. Once JR and his team got ahold of my car they went to work and when I picked it up it looked better than it did when I brought it in. They went the extra mile to fix things out of the project scope to make sure my car was both protected and looking its best. I was so happy with their work I wanted to have my headliner touched up and they went the extra mile to get everything as it would have been directly from the factory. My car looks brand new! They even detailed the interior for me. When I picked her up yesterday I felt a bit bad that I would not be in contact with the guys as much kind of like an old friend moving away. I know it sounds a bit much but tI truly felt like they treated my car as though it was their own and this made me feel at ease the entire time knowing that the car was in good hands. If in the future I need work on my cars ai know where to bring them and would recommend to anyone that they do the same. If I lived in Hawaii I would ship them here for work to be done. These guys go the extra mile and I now know why the guys at Porsche recommend Ultimate Paint Shop II to their customers. Thanks Again for everything JR! Cheers, Mike read more

Ultimate paint shop II rates my highest recommendation! The entire process of dealing with them on my damaged car was seamless, and exemplary! If you are shopping for a place to have work done on your car, use them! read more

ULTIMATE PAINT SHOP 2 in HIGHLAND PARK, IL I just had a great experience here. I hit black ice and did quite a bit of damage to my car. I had always seen this shop on my way to work. The cars they have worked on in their showroom are definitely VERY high end...and I was a little intimidated to go with them, thought they might want to push me to the side...but State Farm said they approved of them and that I wouldn't need to get a second estimate...so I went with them. J.R. Romero is the General Manager and was involved in the communication from the start...he's VERY professional, they did great work, and he finished in the time frame he said he would. I would definitely recommend them to anyone! My 2006 Toyota Camry looks like a brand new car...excellent paint job! Shelly S. read more

I have had two bad experiences there and find them very difficult to work with. Inflexible in many ways and we aren't going back there again. Instead we have chosen to take our Porsche to North shore auto rebuilders, they are also Porsche certified shop and much much nicer to work with. read more

J.R. Romero is an absolute pleasure to do business with. I brought my damaged car to them, and his expert advice was thoroughly appreciated. There was nothing in it for them/him, as the auto was then totalled by my insurance company. I have since brought my wives car to them for dent and paint parking lot damage, and the car came back absolutely perfect, in a timely manner, at a very competitive price. With as much moving around as there is inside the body shop industry, it is nice to know Ultimate Paint Shop II maintains such excellent staff and standards. read more

This was my third time getting my car repaired at Ultimate. I live 45 minutes away but they are the only certified Audi repair near me. This repair was seemingly easy, rear bumper replacement. But once JR got in to see the actual damage, there was more than the insurance estimate planned on. JR was diligent working with the Ins. co. to get the extra funds. Due to the age of my car, I went with after market parts. However, once they arrived, they didn't fit properly, so JR went back again to the ins. co. to get more money and was able to convince them to get actual Audi parts this time. While the ins. co. was slow in all replies (we feel due to COVID), JR kept me in the loop and also kept contact with the rental company about the extensions. I finally got my car back and my 2012 car looked like it had just come off the assembly line. The entire car had been waxed to a brilliant shine and the inside had been detailed to perfection. Once again, they merited the long drive to make sure my repair was done the best possible. So, while my repair took a bit longer, I do feel it was OK because the final result is amazing. read more

Had my 2017 Lexus 350 ES towed in after an accident with extensive damage. I could not have been more pleased by the work. I picked up the car yesterday and it looks good as new, maybe better. JR the General Manager was superb, from beginning to end. I highly recommend this shop for any car, but especially high end vehicles. read more

What a disappointment!!!! Despite rave reviews and referrals this was truly a bad experience. They were unable to even gather the information to submit my claim. Over a three week period I had to follow up five times just to get confirmation that my claim was submitted to the insurance company. During that time all I got was a litany of excuses, ignored text messages & voice messages. I followed up with the dealership salesman who directed me to them and he gave me the name and phone number of who I presumed was the manager. She promised the claim would be submitted the next day, that everything would get settled and she would call me first thing the next day to confirm everything. Neither the claim was submitted nor did she call me back. After another follow up I was told the pictures "went missing" and they would have to take new pictures. They offered to come to my office in Deerfield and we agreed on a time. They never followed up or showed up. How can they repair a car if they can't submit a claim???? read more

JR and his team are consummate pros. Thanks guys for bringing my baby back to good as new

JR and his staff go above and beyond for their clients. From assisting with insurance to cheering you up on a stressful day. When my A4 was totaled JR was helpful in making sure that I understood the process even better then my insurance company did. My cars (and he's fixed many throughout the years) have always looked amazing. I find they're upfront and honest with estimated and time frames, including updating you frequently through the process should it be necessary. I tell all my friends who need body work to go to JR as he's worth driving from the city for. While you hope to never have to see JR again knowing he's there should your car need him is piece of mind. read more

This place is amazing! I was in a car accident almost a year ago (not my fault) & called the Audi Exchange to see about repairs. They recommended this place to get my repairs done. They gave me an estimate right away & made sure to wait until the person's insurance who hit me went through & paid for everything before they started repairs. When they found additional costs during the repair process, they made sure the insurance would pay for that as well. They handled everything for me & were extremely professional & helpful. They even were able to get new Audi parts for the repairs. They did such an excellent job that I plan on taking my car in for some additional scratches to get repaired that were not caused by the accident. This place goes above & beyond & it is well worth going there for repairs as they specialize in Audi repairs as well as other luxury cars. read more