The Staff, the selection, the general positive energy in the building... I first shopped at Peter…read moreGlenn when they were at The Prado and I was impressed with them then. They are at a new location with a bigger footprint , yet they still have a friendly and knowledgeable staff (including managers) , and they have more room for more items... I especially like the fact that the skis and snowboards are in separate locations so everyone hav a bit more room to breath... If you are into winter sports these folks are top notch. If you are looking for water sports, outdoor footwear, camping equipment, they are also top notch.

I am documenting this review to provide a clear, factual, and chronological account of my family's…read moreexperience at Peter Glenn Ski and Sports in Sandy Springs, Georgia. On 2/8/26 my family visited the store to purchase equipment for our first ski trip. Upon entering the store, we were not greeted or acknowledged by any staff members. During our time in the store, we observed employees actively engaging with and offering assistance to other customers. Despite our visible presence and attempts to seek help, no employee approached or offered assistance to our family. While attempting to locate ski goggles for my son, we approached an employee working in that section of the store. The employee ignored our presence and did not respond to our attempts to engage him. He only acknowledged us after noticing that we were attempting to locate assistance from another staff member. We then moved to the ski boot and winter boot section to request assistance. My son politely asked an employee located in the rear of the store for help. The employee immediately raised his voice toward my son and made an additional comment under his breath that was inappropriate and unprofessional. My son returned to my wife and I visibly uncomfortable. The same employee then approached our family and, in an aggressive and hostile tone, stated, "What do you want? Hurry up. I do not have a lot of time. Which one of you is first?" I addressed the employee directly and informed him that his conduct was rude and unprofessional. Due to the nature of that interaction, we discontinued seeking assistance from him. Despite the prior interactions, we proceeded to the checkout counter to complete a purchase. After waiting in line for service, the cashier answered a phone call and remained engaged on the call while we stood directly in front of him without acknowledgement or explanation. When the cashier concluded the call and began assisting us, we calmly explained the treatment we experienced in the rear of the store. The cashier responded by stating that the store was busy and suggested that we should return during non busy hours. This response dismissed our concerns and failed to address the conduct that occurred. Throughout our visit, we observed employees offering assistance and providing service to other customers while our family was repeatedly overlooked, spoken to in a hostile manner, and treated in a way that was materially different from other patrons. Based on the totality of these circumstances, we believe our family was subjected to discriminatory and disrespectful treatment. Most concerning was the emotional impact this experience had on our son, who was exposed to conduct that no child or customer should experience in a retail environment. Consumers should expect to be treated with professionalism, dignity, and equal service regardless of background. Based on our experience, individuals and families should carefully consider this when deciding where to purchase ski and winter sporting equipment. Response to my post; Chris, while I appreciate your respond it doesn't excuse your team and how they treated me and my family. It doesn't talk about what you and your staff will do going forward to ensure you don't treat people in such a demoralizing way. We will never come back to any of your locations. Praying that you see this for what it is and do more as a human to support those who want to enjoy outdoor sports

As of 7/16/24 they have modified store hours. Came at 6:30 since online showed would be open, but…read morewas not the case. Call before making the trip.

I called a couple of days ago to see if they had a certain style of pants in stock. The nice lady…read moreon the phone asked some leading questions to not only make sure they had the pants I was looking for but also additional options just in case. Fast forward to today, I went to pick up the pants and the lady I'd spoken to on the phone was there and she turned out to be the manager. I tried on all of the pants she'd set aside for me but was still having trouble with the fit so she circled the store and found me even more additional options. I think I stayed close to an hour there! I've never had a retail experience like this, where someone is truly invested in making sure I get exactly what I need and that I feel comfortable with my choices. She seems like she genuinely enjoys her job and that was so refreshing as a customer who really wasn't sure what she was looking for. Thank you for your help and I will definitely make the trek back

First-time gun buyer…read more Marci and Mace were very kind, patient, and helpful. I will return for the Gun Safety Seminar and the Introduction to Handgun Safety and Marksmanship course. Thank you very much for your time and your assistance today.

A great outing with my cousin. Since it was my first time, I was required to watch a safety video…read more The place is clean with easy parking. Staff...not really friendly. So, I was happy to be with someone who knew the lay of the land!!!! It was fun!!!! Didn't have to rent a firearm since we had our own but we bought ammo.

I visited this location the day after the Chamblee/Brookhaven store, and the difference in…read moreexperience was wildd. Night & Day. The level of service at Perimeter is exceptional--thoughtful, attentive, and genuinely elevated. Every associate I encountered greeted me & greeted me warmly. I think it was Bethany who sold me on the membership, but she made the experience personalized, not forced or sale-sy. She started a fitting room for me while I shopped & I always love that. She also told me about the resale section and I got a brand new jacket at a sale price. I also always love that The gentleman in the shoe department was equally impressive, providing expert guidance that made my selection feel confident and informed. He was always there but still gave me lots of space; you get me. Much bigger selection all around compared to the Expressway and the sale items were still relevant. Overall, a refined and exceptional shopping experience. I'm already enjoying my new membership--thank you to the entire team!

Growing up in the PNW, I've been frequenting Recreational Equipment Inc. Co-Op for decades…read more Atlanta has several locations and some better than others. While they are much smaller than the Seattle's, they are more comprehensive gear shops around the Metro. This Perimeter REI is the best in our area. Sure, all Metro locations carry mostly same things plus or minus few inventory items / sizes. For me, it comes down to the staff and currently, this Sandy Springs REI has the most competent and attentive people. Recently, I ordered several hiking boots online and had to return one. I decided to return it to a store rather than by mail. I was educated on such huge staff knowledge differences on simple return process amongst local REI locations. It seems our consumer service level in most places have declined much in the past few years. However, as a Co-Op, REI has mostly kept up their service level even with my recent experience at another location. I appreciate Atlanta has many REI locations in a city that has very limited outdoor gear shops. One thing I absolutely find helpful at REI is their rock ramp to test the boots. Though when I was visiting many were shopping for OC sneakers. The staff here were more knowledgeable and helpful especially if you are early in your outdoor habits. Enjoy!

Not sure when this location of high country opened but I was soo happy to see it! I've been to the…read moreAvalon location before and have really liked the store. Great brands and nice salespeople too. I was able to see a lot of yeti items I've been thinking of purchasing but ended up with an ice mule cooler backpack which I honestly only thought you could see online. It was great to be able to check out the product in person. I will be back!

Went in to look for a roof rack system and cargo box for my car. The staff is incredibly helpful…read moreand we're knowledgeable. This place also has a ton of great outdoor gear and awesome apparel. The store is bigger than it looks from the outside. Best music too; the yacht rock is always great!

I stumbled upon this coolest local shop by mistake this past weekend. My car wouldn't start in the…read moreparking lot and Stuart from the shop offered to jump my car in 17 degree temperature. When my car still wouldn't start, he invited me in to keep warm and comfortable while I wait things out. The team must've been aware of my failed jump, because as soon as I walked it, I was welcomed with a warm hello from the team. Warren especially was kind, we offered me a hot cup of coffee, a comfortable couch and ESPN on the TV. I felt like I was keep warm in a logged cabin while I waited for my husband to come my car rescue. Stuart and team were generous with their space. Needless to say, this shop will go above and beyond for you. I will be shopping at High Country Outfitters for all future gifts for my husband- they have all his favorite brands and out of this word customer service!

AMAZING BATHROOM! Lush interior with a full length mirror complete with a baby changing table. Two…read morecute rugs and the hand soap smells scrumptious. I felt like I was at the Ritz!!! Or better, at high country!!!! Cushy toilet paper -- no 1 ply here Love, Belinda

Trust Chuck. He knows footwear like few others. He spent half an hour helping my husband pick out…read morethe right hiking sandals. Two years ago, he helped me pick out the best hiking shoes for my solo trip to Banff. He's simply the best!

Brooklyn & Britton impeccable!!! It's nothing like a personal interaction with individuals who "…read moreLOVE" what they do.. Family & friends trip, decided to go into a store on 7/9/ 25 @ 6;52 pm just to browse around.. only to discover the beach bags ( BOGG) we were looking for were being sold right there!!! With a % off.!! Can you say HaPPY Campers.. literally!! Thanks to you both for the warmth pleasant encounter.. I can go on and on about our experience!! Kim, Ann & Toni ​

The service was fine, however, I do wish that there was a bit more of a flexible policy when it…read morecomes to Weather. We booked for two hours per the recommendation of the staff when we called to inquire about kayaking. They said two hours was recommended When I inquired about the one hour session initially. We went here on a Saturday when the weather looked like it was going to hold up, but Georgia weather could be unpredictable and it started pouring cold rain in the middle of our two hour session. The staff told us that we cannot get our money back for the additional time we didn't use, and we also could not get a credit to use for another time. I wasn't very pleased with that, because we cannot predict the weather, and we also cannot allow ourselves to get rained on with cold rain and risk getting sick. So we really had no other option, except to forfeit the additional hour and lose our money.

Fun staff and easy to understand instructions…read more First time renting a paddle board. The shop and rental desk is around back. Lots of signs pointing it out. Again. This not being my first time paddle boarding , but first time renting, I was presently surprised that the staff was just the right amount of informative. Loved the experience. Would buy a paddle board from them in the future.

A great place and even better service! A nice selection for all your fishing needs!!read more

These guys will take great care of you and have solid recommendations for wherever you made be…read moreheaded. Top of the line gear that you will be paying top of the line prices for but the staff knowledge keeps me coming back often.

If you are a 5.11 fan like me then having a store around is great! The staff here is always super…read morenice and helpful. Great selection of their clothes and tactical gear. Love coming here every time I am in Kennesaw.

Excellent place to shop for your tactical clothing. Great quality on all goods. Guys working in…read moreshop were helpful and friendly. If you are in the area you gotta stop in.