Purchased a new bike for my 6 year old. Had to wait 4 days for them to assembly due to high demand for bikes. I appreciate the sales associate guiding me through the process of selecting a proper size bike. I was going with a much smaller bike. He recommended a larger one with 20 inch wheels and get my daughter off the training wheels. I took his advice and went for the bike size he recommended. Found few videos online on how to teach my kid to ride a bike without the training wheels and it worked. She's not 100% confident riding this bike and still needs help, but I can see this bike being a better choice in the long term. read more

I came to this store to buy a new bike for my daughter. When I got to the bike section their were 2 workers in the area and no one greeted me or offered to help me. They just stared and continued messing with the bikes. So I decided I wouldn't be buying a bike here. Then I went to the camping section to price tents and none of the tents had a price tags on them or in the area. I couldn't find anyone in the area that could help me price the items I was interested in. I come here all the time as I have 3 kids who play sports. I usually get great help on the bottom level of the store. This was my first time on the second floor and I will say those guys upstairs need to get it together because they definitely missed out on my business yesterday. read more

Rude. Worst store in the chain. Good luck finding someone to help you Employees like to interact with each other but not with you I walked out of the store past no less than five employees after spending $475 not one person said thank you or have a nice day read more

This Store will not last one year!!! It's the worst sporting goods store, I have ever been in...Service, what service? No salesperson around maybe one or two chatting among themselves...merchandise are not priced...Hello People...WHAT A WASTE OF A STORE SO BIG THAT YOU CAN'T FIND ANYBODY TO HELP YOU...Young kids working....ops i meant chatting with coworkers instead of helping customers...it's WASTE of space!!! read more

DICK'S Sporting Goods - Outdoor Gear Near Me - Daly City, California

Terrible. I feel totally mistreated. My daughter and I went to buy a pair of softball shoes. The salesman tried his very best to ignored us while at the same time kept talking to a group of father and son like, very enjoyably, loudly in a prolonged manner. He succeeded and it lasted for quite a long time. I felt he deliberately wanted to show he could serve whenever he wanted. And then our turn and we asked about a shoe model. He checked his handheld (which should be able to see inventory) and said my daughter size had been sold out. I suspected and so happened after a while he left his post and was replaced with another sale rep. We asked the new rep the same model and after checking her handheld she said the size was available. We ended up buying the shoes. We went to the counter and wanted to make a complaint. The gentleman at the counter (Michael, name tag Mike P.) quickly offered us 15% discount. My daughter and I took the offer, in fact mainly to avoid confrontation. The discount in dollar was like less than US$12. It took US$30-40 one way Uber to get to the shop. It was nicer than no discount. I would still want to bring up this incident. Firstly, I feel Mike P.'s gesture was about paying us to settle. I would very much rather him or the management to make things right, right the terrible wrong. Also, I am a Chinese from Hong Kong, speaking English with accent while my daughter speaks rather fluent English. If anyone has the bigger picture pls take my incident as one more data point to see if there is a profile there for the mistreatment my daughter and I had received. Is it because I looked like tourist, therefore I was mistreated? (Or, I would more likely be mistreated?) I feel sensitive to this because the same guy was serving other customers (the father and son I guess) rather ok. read more

For shopping trip 12/27 3:08pm with Jason I didn't realize I would be the only one giving a low rating for the customer service. The BF and I came here to pick up some items for a snow trip. There was a area with a sign that says "Buy one get one free" in two parts of the snow socks. So being that I was getting them anyways I picked up another pair. These aren't cheap because of their quality $25 each! The boyfriend picks up the last pair of these particular snow googles. I get to the register to pay and the cashier says "sorry yeah..the sign shouldn't be there! I don't know why it's there!" So if you have already had other customers want to purchase due to the buy one get one free sign as it says, shouldn't an employee remove it then? That's false advertising! Here goes the kicker..so the BF purchases the googles and forgets to REMOVE the security tag! We get up to the snow and he takes it out of the box to wear and the security tag is still on it! Argh! This is a huge inconvenience as it cannot be removed and we are in the mountains. I don't know why but there needs to be better Dicks customer service compliance. Every time I visit this location even though it's big, it's messy and customer service disappoints. Please bring back Sports Authority. read more

I am giving up on this place. This was a welcomed store when it first opened and the few times I have returned, it is clear there is zero management or customer service oversight. I was so fed up that I even attempted to contact the company but there is no clear means to communicate so let me simply warn fellow Yelpers since I appreciate the insights Yelp has given me at times. As I read from other reviews, steer clear of shoes here. Their stocking is a mess and you have no idea what a shoe costs. Is there anyone available to help? No. After much digging around we found a shoe for my daughter to try on. It was not possible to try on as these security devices on the shoe prevented that. I walked over to a cashier and asked for the device to be removed. The lady removed the security device noticing it had pinned the shoe lace into place. Then reinstalled it and was about to give me the shoe back with the security device reinstalled. I just looked at her in disbelief and chose to leave. We then drove down the street to Big 5 Sporting Goods. They had similar choices of shoes and an employee available and interested in helping us. He found us a shoe that fit, I thanked him for his help and we bought them. read more

We called at 7pm Monday evening. The phone kept ringing when finally someone picked up. We asked if they sell football cleats. The man who answered said yes and asked if we like to be transferred to ask if they carry the cleats that we were looking for. Our call got transferred and the phone kept ringing for so long then someone picked up and hang up the phone. We called 2 more times because our son really needed the shoes but same thing, we patiently waited for someone to pick up the phone and each time someone will pick it up and hang up. Even if they had the cleats, I wouldn't buy from a store whose staff are obviously not willing to even speak on the phone. Their phone recording says they are looking for staff for the holidays. Hopefully they hire better staff who can sell their merchandise well. read more

BIKE SERVICE BY AMER! I have to review, this guy was so impressive and knowledgeable and PATIENT! I brought my bike in for a ton of repairs and was able to wait and watch him work. He explained to me all the various parts he was fixing and the importance of that part and it's function. He blew my mind! He was very thoughtful in his recommendations and honest. What really impressed me was his ability to work on my bike while answering, what seemed like an endless amount of questions from customers; where's the restroom, where are the ping pong tables, where are the sleeping bags, where are the .... it was endless to the point where I would wanna scream and pull my hair out. Amer just took it in stride with a great attitude and helped everyone out. I was surprised they didn't have anyone on the floor upstairs helping people as it took a lot of time away from his work. I could tell his department was busy as everyone went to him leaving bicycles and various stories of how their damages came to be. He didn't seem overwhelmed at all even when some smart @$$ punks grabbed a bike on display and almost dropped it on themselves, Amer ran over and assisted them. This guy is legit! If I ran a bike store I'd poach this guy and have him work for me. Thank Amer I can't wait to take my bike out this weekend. You're a rockstar! read more

I gave it one star just because they do have lots of sporting equipment. Now,prices are high,customer service is very lacking. And this one will keep myself and my five Hunter family out of there from this day forward. I get the I'd checking and usually have no issue for qualified items. Guns,ammo and knives. But yesterday they stepped way out of bounds for wanting Id from my Marine son who just finished 6 years serving for his country, for a simple gun cleaning kit with a 3 piece rod,some cloth patches and a few brass wire brushes!! Why?? There's no federal law stating Id has to be shown for a simple NON DANGEROUS cleaning kit! Are they in with the Feds to see what legal guns we own? But wait,they sold him another gun cleaning kit that uses the same stuff,but with a connecting wire instead of the 3 piece rods. Hum,wtf are they thinking?? They told my Marine son they I'd anything to do with hunting. A lie since he bought hunting clothes without showing Id a week earlier and then he bought the other gun cleaning kit without id. Yes,I'm a bit pissed at Dicks for being so rediculous about an item that cannot really hurt anyone!! I'll bet snow sleds kill more people than a gun cleaning kit,and it didn't even have any chemicals either. So WTF DICKS? You lost all five of us hunters and our money that we bring yearly. HUNTERS,GO ELSEWHERES LIKE A REAL HUNTING STORE AND BE TREATED LIKE FAMILY. THEY CARE ABOUT YOUR RIGHTS,UNLIKE DICKS read more

Don't EVER buy a firearm from Dick's, especially this location. First of all, it takes over an hour to purchase one (corporate paperwork and bs), and when I came to pick mine up, the ONE guy who is authorized to release it to me isn't even here. You'd think they'd warn me about that instead of saying to come back anytime on or after the 11th day. Support your local businesses. I've never had any issues buying from small stores. read more

Yesterday, I wanted to buy four 10 lb standard plates, but unfortunately there was only three on the rack. I asked if there was luckily one more and the associate asked another associate to check the "back" and of course they said there was none left. I looked on the website and it stated that they did have at least four in stock so I ordered online around 9PM yesterday for store pickup so I wasn't expecting any 'order ready' email until this morning. Online in-store pickups typically take two hours to be ready so I gave it until 11A as they open at 9A; 11A came and went so I gave it another hour until 12P, still no email... I called the store at approximately 1215P to ask about my status and over the course of 15 minutes, someone put me on hold three times then finally they said they asked the manager and stated it would be ready in 2 hours! Two hours passed and I voluntarily went to the store, arriving at 245P, giving them extra time to make sure that my order was ready and it still was not ready! I waited there for an additional 20 minutes or so then an associate finally brought my order out in a cart and that was it...no apologies or anything. read more

Great place if youre looking for camping, fishing, and recreation sports equipment and needs. Lots of great deals with a nice selection. Carried some of what I needed for my bug out bag. Over all satisfied with the customer service I receive every time I come here. Never do I leave unhappy. Thank You Daly City Dick's!! read more

I went into Dick's Sporting Good today be fore work to spend a $100 gift card that I received for my birthday. I thought "oh I'll get some 49er gear". So they have a huge selection of merchandise on display but not everything is priced. I ask the sales associate who is working the section of shirts that I'm interested in how much they are and the response is "I don't know you have to bring it up front to find out." Wrong answer. So I decide forget it, I'll go up stairs and look at some outdoor gear, fishing stuff, etc. I find a hoodie that I like but the price is scratched out. I walk about a quarter mile in a circle on the second level looking for a sales associate. No luck. The only people on the second floor appeared to be a handful of shoppers. I will attempt to spend it at another Dick's tomorrow. ABSOLUTELY NO CUSTOMER SERVICE WHAT SO EVER IN THAT STORE. read more

On January 30, 2023 10:20AM I went to ask someone for help and the guy called over the radio and no one answered him and no one came over to me after 30 minutes of waiting, as I was waiting I kept seeing employees either walking around carrying random things around the store and not doing anything with it or just walking in and out of the warehouse empty handed. So I went a 2nd time to see if there was someone else that can help so I went towards the front of the store and I see all the cashiers just gossiping about nothing, all of them standing around ignoring customers and there was the guy that I first went to ask for someone to help me get some jerseys, he made this face like he was pretending to be disappointed that no one came to help me so he got on the phone and called somewhere and went back to where I was and waiting another 20+ minutes and a woman came and the same guy I went to talk to twice came with her, it felt a little strange that he came and stood there until after I got what I needed, he somewhat watching the whole thing I felt uncomfortable like I was being monitored to see if I would run away with the items. read more

This is my first time at Dick's. Dick's is a overwhelming big store with no employee to help you. There is not many shoppers in here. There is nothing interesting in this store, everything is overprice. It's not a welcoming feeling like Sports Authority. At least at Sports Authority you have very nice helpful employees that are friendly and willing to help you out. You see their friendly face everytime you go there. They will come and offer help and you don't need to look for help. It's ashamed that they went bankrupted. Dick's need to change their attitude towards hard earning customers. Terrible Dick's. Did not buy anything here. read more

As a bunch of other reviews started out with, I will echo, HORRIBLE customer service. Considering the line wrapped around the store, I guess they clearly aren't hurting for business and the numerous one star reviews chiming the exact same sentiment just fall on deaf ears. Why they thought it was a good idea to have only two cashiers on a Sunday two weeks before Christmas is beyond me. In addition, I sat on a bench like an idiot holding a display shoe for 20 minutes while other customers paced nearby hoping to be noticed or helped. After seriously, 20 minutes with no help and tumbleweeds blowing by, I checked Amazon for the exact shoe model and found it cheaper and on prime which would probably get to me faster by two day shipping than if an employee actually acknowledged my existence. After waiting in line for25 minutes with a nap-deprived 7 month old, the sales associate was rude, forgot to give a gift receipt after I asked twice and indignantly dismissed me trying to send me off without bagging my merchandise. This place gets two stars versus one because some of the merchandise is worth while, but I recommend only coming here to try on the clothes then buy them elsewhere for cheaper. Dicks reminds me of a crappy over-hyped night club. Just because the line is out the door doesn't mean it's worth the wait: it's just indicative of lazy staff and lack of other options. read more

I had high hopes that Dick's Sporting Goods would provide a different shopping experience as compared Sports Authority. At first ,the Daly City location was a breath of fresh air. It had an attentive staff and shelves stocked to the gill with products for the whole family. But my last 3 visits has been frustrating. It has limited sizes of shoes, low selection of kids sports wear and a non existent staff. They often refer me to shop online, wear the selections are better. It has potential to be the premier sporting goods store. They just need to change up the way they do business. Like training the staff to be more helpful, and stocking their shelves with the most common of sizes. Btw, went there today at 10am and the men's room had 3 toilet bowls overflowing with crap. They offer nothing there. Better shopping experiences online. read more

I purchased a treadmill from Dicks on 11/25/2018. It was delivered 12/10/2018 and no longer working 12/17/2018. I contacted the warranty company who sent out a repair person 01/09/2019. Uncertain of what was wrong with the treadmill, he several tests an could only presume it was the board or the console. Both of these parts are on backorder and Sole is uncertain when they will be in, additionally, they are uncertain if that's the issue. The item is less than 60 days old. It is under the returnable guidelines. Dicks has told me it is my problem with Sole. I have spent $1000 on something that worked for two days and terrible customer service has left me to just deal wit this issue on my own. I want to return the treadmill and receive one that works. Took my money, sold me a broken product and gave me the finger. I supported Dicks over the years. Forever done. Terrible service and run around. read more

The whole store is significantly understaffed (or, alternately, the staff they have are not particularly interested in working). As an example, the hiking shoe area is a mess. There is absolutely no organization to the stock of shoes -- good luck finding any particular size for any particular shoe! The clothes sales racks, while marked Men's vs Women's, appear not to bear that distinction out (unless Dicks sporting goods is encouraging a LOT of sporty cross-dressing). Disappointing for such a new store. I guess if you knew exactly what you wanted to buy, and it wasn't a clothes or shoes item where there are various sizes in the stock to sort through, it would be Ok to go here. But, honestly, why bother when there are so many other good choices nearby? read more

Had to stop after work today to pick the brother-in-law up a gift card for his upcoming birthday this weekend. I didn't shop or look around, I was in a hurry to get to my hell hole.....Safeway. But the store looks big. Customer service was so so They were actually arguing how to ring up a gift card! Parking was easy. . read more

Don't bother with this place. The store manager, Blake, is useless. I found a canopy on dickssportinggoods.com for $49 and called the store to ask them to put one on hold for me for pickup. The employee I spoke with said that it was $69. I told her that I was looking at the exact item online for $20 less and if she could honor that price. I mean, it's not like it was some other random sports store; it's the exact same company. I asked to speak to the store manager. I explained to him that I was literally looking at the same item on their website. He said that things are different online and in store and he could not honor THEIR OWN online pricing. Really?! That makes no sense whatsoever. This place will not last long with a store manager that can't even honor the company's own prices. The management here is truly appalling. read more

I went to get some walking shoes this past weekend. I was lucky enough to get Noel helping me. What excellent service - he asked specifically what I was looking for and brought out 4 different kinds of shoes he thought I would like. They were all excellent choices and I ended up buying two pairs. I would go back to Dick's just to get this kind of customer service. Bravo Noel! read more

On the mall website they said they are open. Its false advertising. They want people to come and know they are there. The lady said they are not open till a month from now. read more

DICK'S Sporting Goods - False advertising. They are not open for bussniss. We drove 20 miles to get here. Even the mall security said they were open. - Outdoor Gear Near Me - Daly City, California

They must train their employees here not to interact with customers. That has to be the only explanation. After my first review, I've probably been back a half a dozen times and never really thought about it. On my last visit over the weekend, I made it a point to walk by every employee they had that was on the sales floor, upstairs and downstairs, just to see if I'm giving them a fair shake. I even walked right to the bike repair area where a guy was just standing there putting away tools. Guess what? NOTHING! Not one "hello" or "did you need any help?" If you're looking for golf equipment and might need help, don't bother coming here since I rarely see anyone working in that department. I walked by one worker and pretty much stopped and stared at him right in the face from less than 5 feet away. He just walked right on by. I was a manager at Copeland Sports before they closed down so I know what its like working for a sporting good shop or any retail shop for that matter. The most important thing in retail is customer service. The second most important thing is customer service. The third most important thing? You've guessed it. CUSTOMER SERVICE! Thats the only reason why you work at a retail store unless you're a stocker and even then, you have to greet and help customers on occasions when you're stocking the floor. This place needs a better employee training program or something. I can't believe corporate doesn't do its due reviews of locations or use corporate "secret shoppers" because I guarantee you that they wouldn't be happy with the results. And forget going there in the evening right before they close because you can expect to wait in line for at least 10-15 minutes to check out. I went one time and I looked at my phone to see it was 8:20. I got up to the register at 8:45 and the line just kept getting longer, yet there weren't any more cashiers being called. I know this isn't Lucky or Safeway but to have 3 cashiers when there are about 20 people in line is just ridiculous. The guy in front of me and I were both on the lookout for more cashiers to show up and they never did. I counted 5 people in front of me that just said forget it and left. So they just lost 5 customers and thats unacceptable. read more

Yay! There is finally a Dick's in the area! So much better than Sport's Authority. Service is awesome and they are genuinely there to help you and make you a happy consumer. I've always been greeted with a friendly smile upon entry and at the checkout counter. Props to the poor girls who helped me pick out my running shoes. They were probably cursing me inside because I seriously spent an hour or two each time trying to decide which shoe(s) I liked more. Then, I went back and returned them and bought another pair. Did that about 3 times before I finally decided I wanted the Brooks and I bought a pair of Nike Zoom Fly because I just loved the colors - not for running. This store is HUGE! So organized and colorful. I felt like a fish mesmerized by the lights and colors. The first floor has most of your workout attire - Nike, Under Armour, Lucy (!!!!); workout equipment; shoes; athletic gear; etc. Upstairs, there's North Face, Columbia, fishing and hunting gear, golfing, kayaks, camping, etc. They also have coupons in the Sunday papers, so save $10 while you can! Also, not sure if this is well known, but they price match as well! I totally didn't know that until recently. If it's the exact same item (same color, size, etc.), they will honor the lower price. Yay! I'm a fan. read more

I ordered online yesterday. My credit card was accepted and all I had to do was pick up my order at 64 Serramonte Blvd. store. I checked my email to find out they canceled my order! When I called they explained someone else ordered when I did and they got the last bb gun I ordered. Talking to the 'supervisor' was deeply frustrating. I asked him how he intended to rectify the situation. The question literally left him speechless. I said, tell me when I can get the merchandise I ordered. He was unable to do this as well. Finally he said he would give me a code for online shopping for $14. dollars off my next purchase. I laughed. Has this guy never worked in retail? I simply wanted what I purchased. I will never go online or in person to this establishment again. Horrible! read more

This was an extremely disappointing experience. I came to this store this morning at 9:50 am on Monday the first. I'm currently in my car out front writing this right after leaving the store. I went here thinking they would be awesome but unfortunately not. Back to big 5 it is. I went here looking for reciever gloves and boxing gloves. I went in looking around, passed by 2 employees without a greeting so I finally asked one guy for help, I had to greet him three times before he responded and answered me as to where the football gloves were(with a wave of his hand in the general direction). So I go look and only see youth gloves, well I'm not a youth so I go back to him and ask where adult gloves are and he says "that's all we got, we're out". Ok... so I go back to the section to look, no luck. So I approach another employee and ask him why they are so low on supplies, he says he doesn't know and asks the original guy I had been talking to..... the original guy answers " we have what we have, we don't order stuff they just send us things". Wow, seems like maybe not the best for a biz huh? So then I gave up on the reciever gloves and asked where the boxing gloves are and again he waves me in the general direction across the store. I look and big surprise don't find what I'm looking for. So I walk around the store browsing since now it's a wasted trip and I'm irritated. I see the store manager walking around on his cell phone and I walk around and by him multiple times with no response, avoiding eye contact with me in fact. I finally gave up and left. What an awful experience. I'm in retail/ the customer service industry and so maybe it's more noticeable to me but wow it was bad, I'm never going back. Ps: I actually downloaded the Yelp app just to post this. read more

You have got to be kidding me with some of the people who work here. I called to ask if they have the chalk for lifting and they said they do. I called to save me drive time to go there and find out they have none. So I went and the y told me they are out of stock. Wth. The guy on the phone just told me you have it. Then now you tell me you're out of stock? Then I called again, just so to double check and the guy answering the phone said they have it. Again. Then he continued that they do have it but they are out of stock. Huh? Now I wasted my time. I'm not going back to this stupid store. read more

This review is for the firearms area. I've been to other Dick's in Georgia, South Carolina, Colorado, and wanted to visit this Dick's because it is brand new in Daly City. They have a similar selection to the other stores, however the customer service here lacks. I've been to this location many times and every time the person behind the counter does not acknowledge you, and when they do, they are not friendly and very awkward. My last experience here forced me to write a review because I stood in front of the firearms counter for 10 minutes standing there, while the one associate was busy with a co worker off the clock. I even rose my hand and said excuse me loudly, but he just looked at me. He continued to take his time talking. All I wanted was some ammo prices. Huge disappointment, because this has happened multiple times. read more

The employees in bike department are living to their store name. Most unhelpful. Maybe stop having a conversation about your personal lives and answer my question that I asked you twice and still couldn't get an answer. read more

Someone named Josh did really good with helping me. He helped me get my bike back. We had a messed up drive train and he got it done within 24 hours, and called me right when it was done. What a good employee. Anyways, definitely recommend going here. Full of amazing stuff for solid prices. read more

I'm hoping the management team at this store reads this review. I shopped at your store last week to purchase several items for my husband's birthday. I spent almost an hour in your store and none of your employees ever approached me to ask me if I needed help. I was on my own in a sea of clothing racks. You have 8 registers in the store and only two were open by the time I was ready to pay. I stood in line another 10 minutes waiting to give you my money. I had to return an item today and once again no one to help me in the store. I finally found a item to purchase with the store credit I knew that I would have from my return. When I made my way to the register their was only one open with three people ahead of me in line. Again, another 10 minute wait hoping that another employee (or manager) would notice the line and open another register. At last, I was able to get my credit for my return, make my purchase and be on my merry way. When I arrived home and opened my shopping bag the plastic security clamp was still attached to my garment. Yikes! The thought of repeating this experience does not make me happy. I know the owners of your business spent millions of dollars building this state of the art building along with massive amounts of inventory. WHY would they not invest money in employees that have experience in the product they are selling and are helping customers??? Signed, Wandering Customer read more

I asked if they had CO2 canisters and C02. They said they do, so I drove 35 minutes to find out the person on the phone is a liar. They told me to go to Big 5 to get a canister and I could get it refilled when I come back, so I go to Big 5 to get a canister and then come back. Then they tell me they don't have C02. This is it first and last Dicks shopping experience. read more

Had fabulous service in the shoe department from Noel. My shoe size had changed and I did not know it: quickly and effortlessly, he measured my foot; and brought out shoes that fit! With great service, I had an efficient and carefree shopping trip for shoes! How awesome is that!! Thanks Noel. And thank you Dick's! read more

Compliment specifically to the staff in Men's Athletic Shoes. Louie was both friendly and helpful. He seemed to go above and beyond to make sure we were served properly and made a number of helpful suggestions. read more

I'm sure that they have good intentions to make a good sale, but have a total DISPLEASURE with their tennis department. With Yelp, I wish that they give negative stars! I came in on their soft opening period and saw they do restringing of tennis rackets and have my type of string that I like. On April fourth, I brought my racket in for restringing and was told that they have a seventy-two hour turnaround. Almost a week went and received a call that they haven't done the job the stringer has eventually quite and was promised they'll get on it as soon as they can. The following Monday, I received a call that the racket was ready. I picked it up on a Friday and everything was fine and noticed that the guy missed a string and I wasn't satisfied and they'll redo it. The next Monday, yesterday, I received a call that the racket it ready. Today I picked it up and to my dismay, it's even worse than the first string job! The string pattern for my racket is supposed to be sixteen and eighteen. What I saw, it was eighteen and eighteen. To put it worse, the bottom cross strings weren't interwoven like it should be! I wasn't a happy camper and angrily said, "It's not done right. Do it again!" and walked out! Now I know I can't trust these people and rather take my racket to a legitimate pro shop! DO NOT TAKE YOUR RACKET TO BE STUNG WITH THESE GUYS! THEY CAN'T STRING SHIT!!!!!! read more

The customer service in this place is lacking whether it be not enough staff to accommodate the large area or not helpful enough. They just plain don't go out of their way to ask if you need help. So basically, what you see on the floor and shelves is what you get. Many areas have nobody there to assist you anyway. read more

Updated review : huge line - easy 30 people deep and maybe 3-4 registers we're openm and Couldn't find a single person in the store to assist me. Understaffed seems to be the general theme of this store. Dropped my rating from two stars to one. Great store. They carry pretty much everything. 5 stars. Service is a 1 star. Not a single employee working the floor. And when I finally found someone they really could not help me or answer any of my questions. Left empty handed and went to a different store. read more

They had exactly what I needed!.. for far too much money, and I had to drive too far away, but I'm grateful that it wasn't a wasted trip. Thanks, Dick! read more