I originally contacted Rick Lucas Plumbing because the Yelp reviews are all positive... I am now…read moreadding my own 5 Star review. I had attempted to replace a garbage disposal, but had an issue with a pipe falling apart. I emailed Rick after 9pm that night, and he responded to my email by calling before 8am the next morning. On the phone call, Rick clearly explained the work to be completed. Rick made the service call himself early in the afternoon, and resolved my issues quickly. He was able to access our crawl space, and navigate his way down there to running a new pipe for my kitchen sink. He installed the Garbage disposal, and cleared the clogged sink drain. The work was performed professionally, quickly.. and priced reasonably. The bill clearly listed all work performed, and detailed pricing. I will certainly use Rick Lucas Plumbing in the future, and I would strongly recommend giving him a call for your Plumbing needs.

Arrived on time...fixed a leaking toilet which was more involved than expected... fair price…read more.. highly recommend

I want to take a moment to thank Roto Rooter for reaching out to me. I truly appreciate the…read morecustomer service and the time he took to try and ease my concerns. I want to clarify that in no way was I disappointed in Billy. He was professional, knowledgeable, and efficient. He was at my home within an hour of my phone call, thoroughly evaluated my situation, and with ease unclogged my drain. My issue was never with the service that Billy provided. My issue was and still remains an issue with standardized, blind pricing from Roto-Rooter and throughout the plumbing industry. While I understand, every situation is different and a true quote cannot be given until the issue is evaluated by a professional, the fact that Roto-Rooter uses standardized, flat rate pricing I believe that some sort of transparency could and should be made available during the initial phone call or even on their website. During our conversation I was informed that Roto Rooter uses a standard flat rate pricing system. I was also told that discussions about pricing occur almost on a daily basis with customers just as shocked as I was. I personally feel if this same issue is repeatedly raised that it seems like an opportunity for corporate leadership to improve transparency and set clearer expectations for the customers before the technician arrives. Especially since, as in my case many of us are calling in duress over an unexpected repair. I believe this would build consumer confidence, strengthen trust, and ultimately build customer loyalty. Once again. Thank you Billy for your service. Thank you to RR for taking the time to address my concerns. Now, it's time for corporate to incorporate a few changes of their own.

I had a main sewage drain blockage and decided to call Roto-Rooter, a company I could trust. Luck…read morefor me I was assigned Joe, one of the most professional service technicians I've ever had the pleasure to work with. He explained exactly what he planned to do and he got it done. No drama, just calm, reassuring professionalism. I felt I was working with someone who knew what they were doing and really had my best interest in mind. What really impressed me most is that he really loves his job and that is a very rare find these days. Joe is a true professional that I will ask for on any future plumbing projects. Oh, and no, I'm not related. Ask for him to oversee your next plumbing project and see for yourself, he's the real deal!! Charles Mayer

Awesome company!!!…read more Doug, arrived at my home, saw the problem, and within minutes fixed the leak. No hassle, polite, -and no BS! I would and will recommend JFK plumbing to anyone in need of plumbing services!

I pretty much got stood up for what sounded like a better opportunity. I had JFK Plumbing &…read moreHeating scheduled for an 8 am-10am window this morning. I received a call at 7:50 that they would be there in 10 mins. I let me tenant know, and she advised that she was home and would be waiting for them. At 8:25 am I received a call back from JFK Plumbing & Heating saying that they knocked three times and that no one answered, so they left. I said, "I'm the landlord, and you didn't try to call me when after 3 knocks no one answered?" The plumber said he was getting all kinds of calls for other jobs so he couldn't stick around. I asked my tenant what happened and she said it was the strangest thing. The plumbing van pulled up, she even went over to the door after no one approached the house, and then opened the door as the van pulled away. My summation is that a more lucrative job came on the horizon (as mine was only a leaky toilet) and they decided the juice wasn't worth the squeeze, pivoted, and took off. Regardless, the lack of professionalism, subpar efforts to communicate, and failure to consider how scheduling an appointment a week out and then bailing after 3 (largely contested) knocks, is just poor customer service. I wouldn't put my faith in them again, especially, as the plumber said if "all kinds of other jobs are coming in" I got deprioritized and you might too. Proceed with caution.

I needed a plumber ASAP. Brad was able to come out right away. He was professional, respectful of…read moremy property. He made that everything was working properly before he left. His prices were reasonable and he has multiple payment options, because who carries cash anymore.

We needed a quick plumbing inspection on a house we're in the process of buying, as well as several…read morequotes for necessary fixes. Brad was there literally immediately and got back to us within an hour. Really great service.

Will definitely use again if needed. The nicest most honest folks from the phone to showing up…read more Had a non-urgent sink leak. Called & someone came same-day/ same morning! Saved me money by trying to see if he could fix it by using my same parts vs replacing. (Little did he know the parts are relatively new, a year old. I knew they wouldn't need replacement- it was a seal issue. I just wanted to see what he would say- test his character.) Well- he passed with flying colors. Sooo honest!!! The company has been in Fairmount for decades- small business- a true "mom & pop" shop. Patronize neighborhood businesses & honest plumbers!!! (I wish they were auto mechanics too, & really shock the system! )

sean came out to my house literally the day my friend texted him, which was wonderful, and highly…read moreappreciated. while fixing my sink, he broke my pipe under my sink and told me he'd be out monday to fix it (it connects my washer so now i have no washer) i am a single mother and have TONS of laundry. i've reached out multiple times, to no response, my friend has reached out to no response. i get he was doing a favor by coming out and helping, but in the mean time completely broke my pipe and refuses to fix it for 3 weeks now.

A great find and a delight to work with. Looking forward to our next project!!! Good value.read more

From the owner: From drain cleaning to water heater repair, we’re here to keep your home running smoothly. Call on…read moreus today!

This is a long overdue review. So far, the best service I ever had. I hired them first to install a…read morenew water heater in our home. The water heater was under warranty so I was just looking for someone to install it. Not only they installed the water heater, they also accompanied me to haul the water heater from Home Depot and installed it the same day. He also did stuff that the previous installer did not do like sealing some tubes, etc. They gave me the best price among all those who replied. The next time I hired them was because of the clogged kitchen sink. Unlike others, they did not stop until they resolved the issue to the point that they had to cancel their other appointments on that day. They had to dig and replace a very old sewer tube. They did this step by step. The best thing is that with all the efforts and time they did, they reasonably charged for their work. In all their dealings with me, they have always been professional and on time. These are really nice, honest, and helpful people. Just today, I recommended them to a friend.

The guys at Zip to Zip Plumbing came to install my new gas water heater. They responded quickly to…read moremy questions and helped me choose the correct water heater. They came out to my house quickly, were very professional and their cost to install was very reasonable. I already recommended them to friends and family and have a family member who will need a new water heater soon. Thanks again Zip to Zip!!