My visit to Dr. Cieplak's dental office was excellent. I received a an email letting me know they…read morehad vacancies. Therefore, I called and got an appointment. Although I was seeing a new hygienist everything turned out perfectly because the hygienist actually listened to my concerns. He used a hand scraper to clean my teeth and used room temperature water to rinse my teeth. He also polished and floss my teeth. No cold water anxiety on my sensitive teeth . The hygienist also took xrays and explained everything he was doing. He treated me like the intelligent woman that I am. I.left my appointment feeling well cared for.

I've been going here for years, everyone is so nice and Dr. Cieplak is so awesome, he really cares…read moreabout his patient's ​

I do not recommend! I trusted this office with my child, and she now has to have her tooth…read moreextracted because of poor practice. Aside from that this office does not return calls, does not fill prescriptions when they say they are, and cancels appointments on a whim. They also gave me an attitude when I asked for my child to be covered when they were doing multiple X-rays during her procedure. When she had trouble and jaw pain because they didn't file the filling to her bite, our calls were not returned. When the nerve died in the tooth due to his poor practice ( according to a specialist), they canceled our appointment and said to go somewhere else via text message. Based on other reviews I don't know how this place is still open. If it was an option I would give them a zero out of 10.

I had Dr. Saoud install three implants. The process took a year and a half due to intense pain…read moreafter having two teeth pulled to make room for the implants, waiting for bone growth, numerous delays waiting for materials, lack of communication from the dental office, and some procedures having to be repeated. The implants were finally completed last June. A few days later, I began suffering from face pain which I attributed to sinus pain. Three visits to an ENT and a sinus CAT scan could not find a reason for the pain. Then I saw allergist and had allergy testing. No problem was found. I then thought that maybe there was a problem with the implant and saw Dr. Saoud who took an X-ray and assured me there was no problem with the implants. About a week later, the bridge that attached to the implant unexpectedly fell out. Immediately the pain I'd been experiencing for six months disappeared. I then realized that the pain was most likely due to something with the implants. I found another dentist who checked the implants and found the implants were loose and at an angle rather than being straight. He tightened them and reinstalled the bridge. No more pain. Six months of suffering because of the implants were not sufficiently tightened. If I had to do it again, I would go to a dentist who specializes in implants. I have decided to stay with the dentist who quickly found and corrected the problem.

Moved here from the west coast last year and left my established dentist. I was scared to find a…read morenew dentist but was surprised how comfortable I felt the day of my appointment. The dentist was very kind and the dental hygienist was so sweet. The front office was clean and polite.

La Plata Dental has changed! The doctor told me a crown takes up to 4 weeks. I waited 16 weeks!…read more Also, when Dr. Betaharon was running late, I would get a call letting me know to arrive at a later time. Days before my appointment on 3/17/2026, I received 4 text messages to arrive on time for my appointment. I arrived 10 minutes early and waited almost an hour in the waiting area with no indication when I would see the dentist. While I waited, I was asked to pay the balance which I declined until after the services were rendered. I could not wait any longer and needed to leave to return to work. I expected the office to call to apologize but instead, I called after 2 weeks. I spoke with the Office Manager, Lindsey, and instead of an apology, she gave me excuses. I asked her to have the doctor call me but I did not receive a call from him. I called back after a week and asked Jenny for an appointment and the soonest was 5/19/2026. Jenny told me she would put me on the list in the event there was a cancellation, I would be called. The next day I received a text message that there was an open appointment on 5/5/2026. I confirmed. When I arrived, I waited in the waiting area for 20 minutes. When I was escorted to the back, I expressed the discomfort I was experiencing and the relief that I was there to remove the temporary crown. I was told the appointment was for a cleaning, not to put in the permanent crown. I could not believe it! I could not be seen that day, but I would be put back on the list in the event of a cancellation. I finally got the permanent crown on 5/19/2026. I requested my dental records and have changed to the Silberman Dental Group. The Silberman Dental Group does crowns same day and their customer service is impeccable!

I had an extremely disappointing experience with The Wilhelm Dental Group in La Plata, MD, and I…read morewould never recommend this practice. My son went in for a routine cleaning, during which the hygienist dislodged his permanent retainer. Instead of taking responsibility, she implied that it was already loose. My son, who has had this retainer for nearly twenty years without any issues, told her that it was securely in place before the appointment, but she completely disregarded him. When Dr. Eric Wilhelm came in for the exam, my son explained what had happened, yet Dr. Wilhelm also dismissed his concerns, implying that he was lying. They initially scheduled a follow-up appointment two weeks later to address the issue, expecting him to endure the discomfort of a dangling wire in his mouth. I called the office immediately, stating that waiting that long was unacceptable, and only then did they offer an appointment that same afternoon. Upon reviewing the bill, I noticed my son was charged ninety dollars for a periodic oral evaluation and one hundred fifty-five dollars for a comprehensive oral evaluation, essentially being billed twice for the same service. When I accompanied him back to the office, I raised this concern with their office manager, Ginger. She admitted the mistake but became defensive when I questioned whether this was a common occurrence for new patients. Dr. Wilhelm then came into the waiting area to boast about his fifty-three years of experience and claim that he had never received a complaint. Instead of addressing the issue professionally, he acted arrogantly and dismissively. They ultimately refunded the ninety-dollar charge, but the lack of accountability, professionalism, and basic courtesy was astonishing. To top it all off, when my son was back in the chair to have the issue fixed, I overheard Dr. Wilhelm pressuring him to admit that the retainer must have already been loose. My son, who avoids confrontation, was visibly uncomfortable. The fix for the dangling wire took less than two minutes, making the delay, stress, and dismissive treatment even more frustrating. This practice lacks integrity, professionalism, and empathy for its patients. Neither Dr. Wilhelm nor Ginger apologized for their mistakes or showed any concern for the discomfort they caused. Instead, they were defensive, condescending, and unapologetic. If you value honesty, professionalism, and competent dental care, I strongly urge you to avoid The Wilhelm Dental Group.

Quality work with attention to detail. Excellent cosmetic and routine dentistry. Friendly and…read morerespectful staff.

I've been a patient at this location for a few years, but unfortunately, the experience has…read moreconsistently declined. There seems to be a very high staff turnover rate, which impacts the quality of service. Records are often disorganized--x-rays get lost, charts can't be located, and billing issues are a recurring problem. My most recent visit was especially disappointing. The cleaning felt rushed and incomplete, and it didn't feel like my teeth were properly cared for. As a result, this will be my last visit. I'll be scheduling with another provider to have my teeth cleaned properly.

I have gone to this dentist for two years now and have had great experience not only for me but…read morealso my son. The first visit we had, we did have to wait many times throughout the visit. However everyone was very nice the whole time. I was hesitant to keep going back due to the long dentist appt but figured I'd give them another chance and it was maybe just a day they were behind. I'm glad I did because since it's been great and we have been in and out. We have had some filings and also my son had to get a tooth pulled and they were all great and always very understanding and down to earth. Thankful I gave it a second chance!

Billing...beware. I am getting balances that I've paid over & over. This place avoid at all cost…read more the nightmare started with a referral from them to another scam. They just recycle the mess.

This office submits codes that are not covered with a high PPO plan to Delta Dental and repeatedly…read moreovercharges for dental services that are usually submitted with proper codes via other local offices. BEWARE of this type of payment practice! Be sure to review all charges before paying out of pocket expenses. I learned the hard way but will be transferring my dental records to a new dental office and I will be receiving better quality of service without being overcharged with out of pocket expenses. The "treatment cases" reports are not understandable and the prices were ridiculous here. They even get their staff members to go over charges as if they are making a "sale" like a salesperson would do for the purchase of a cell phone plan of some sort. Dr. Chiang here gave me the worst advice ever! She told me to cover my newly extracted tooth, with a partial flipper immediately after the tooth was extracted and this would control the bleeding. The type of pain I experienced from following her directions was unfathomable. I will never take advice from this doctor again. My tooth also broke while the Dr. Chiang was performing the extraction. It was already weakened. I asked her if I could see the tooth and she did not deliver my request. I also wasted time arguing with Dr. Chiang by requesting to not save the tooth. She proceeded anyway and this is when she discovered that the tooth was cracked. I already talked to her about this and the follow up called was simply filled with fluff and drug medication recommendations. I wouldn't dare go back here. Just making others aware of my issues and the reasons I gave this practice 1 star. I'm still trying to understand the "treatment case" charges which I had to pay for out of pocket. Absurd.

My dentist of 20+years had just retired, and, unfortunately I had a dental emergency and I needed…read moreto see a dentist. There was no emergency back-up at my former dentists' office. Most dental offices are open three-days a week. I called Dr. Wilhelm's office which was closed and left a message on his recorder explaining my problem and continued calling other dental offices. Within an hour Ginger, in Dr. Wilhelm's office, had reviewed my message, called me back, and told me that Dr. Wilhelm would open his office for me. I was in his dental chair an hour later. Dr. Wilhelm explained what was happening and stabilized my dental emergency with medication. On my next visit, he had reviewed my x-rays, assessed the issue, and explained what was needed to resolve my problems. "Dr. Eric" thus became my new dentist. Dr. Eric developed a comprehensive plan to upgrade my dental issues that caused my emergency. This plan involved extractions, a root canal, implants, a new bridge, and crown work. For nearly 14 months Dr. Eric executed the plan flawlessly and coordinated the work with other dental specialists. After many visits to Dr. Eric's office and many interactions with his very professional staff (Ginger and Monica) my experiences and treatments have been outstanding. Dr. Eric is the best dentist that I have ever known. He has earned my respect for his skills and knowledge. Dr. Eric and his staff are outstanding professionals. If you want one of the best dentists in Southern Maryland, see Dr. Eric Wilhelm. I highly recommend him. He's the best! Matt J.

From the owner: The Wilhelm Dental Group is a family-owned and operated dental practice located in La Plata,…read moreMaryland. It is a completely modern practice that's been providing the highest quality dentistry available to residents of Southern Maryland since 1962.  The Wilhelm Dental Group is full of history, with more than eighty years of dental excellence located at 807 Charles Street. Their little, round, red-brick building, designed specifically as a dental office, has been a fixture in La Plata, Maryland, since 1955. John Wilhelm, DDS, began providing dental care there in 1962, with his son, Eric Wilhelm, DDS, joining him to practice the art and science of dentistry in 1989.  What sets The Wilhelm Dental Group apart is their approach to patient care. As a multi-generational family-owned business, the practice knows how to truly provide compassionate and personal services. They see every patient as a unique individual, not just a number for insurance purposes. The dentists and staff know that there's no one-size-fits-all treatment, and they're constantly tailoring their methods and approach to best work with their patients' unique needs, preferences, and smiles. The Wilhelm Dental Group also believes that a happy patient is an informed patient. The team takes their time to educate their patients on their conditions and treatment options, collaborating on treatment plans that make everybody happy...

I've found my new dental office! I'm happy that it's local, the staff is wonderful extremely…read moreaccommodating, knowledgeable and thoughtful. The office is modern and always clean. The level of care is 10/10. The dental hygienist takes her time and always explains everything. Dr Wiley is understanding and thorough. Any concerns raised are immediately addressed. It's been a long time since I could say I love my dentist!

I highly recommend this dental practice. The entire staff is pleasant. Keelah, Stephanie and Dr…read more Smart-Wiley are a dream team. They explained everything they were doing. The X-rays did not cut my mouth as has been my experience in the past. Once the exam, cleaning and all were done. The treatment plan was explained. So I know how and why. In addition the office is very modern and clean. Just an overal great expereince. The best dental experience of my life (and that is saying something).

I haven't been to this Doctor in at least two years because I moved to Hawaii. However, being that…read moreI HATE dentist and often have a painful time...I need to review those dentist who I've had a good experience with. The receptionist was courteous and helpful with scheduling appointments and handling my two insurance policies for maximum yield. The doctor knew my fear of needles and multitude of bad experiences with both military and civilian private dentists. He always try to calm my nerves and would initiate small talk. I never once had a bad experience with him. I recommended him to my husband and he had no complaints. But my husband never complains about any dentists.