Valentines Diamond Center

(6 reviews)

I have a very heavy silver men's bracelet with links. I needed the clasp repaired. I brought the…read morebracelet to a jeweler in Fairfield and was told it would cost $325 for the repair because it was Italian silver, and that very few people work with silver jewelry, and it would take several weeks. I was shocked being I paid that price when I purchased it 20 years prior. He said, very few people work with silver jewelry, and it would take several weeks. I certainly was not going to have him repair it. I've had gold items repaired for much less. I was in Stratford and saw MJs, I figured I would get a price on the repair. They were very friendly and accommodating. I expected that I would have been given an estimate that was equivalent to the prior jeweler (I assumed he was being HONEST with me). They took one look at the bracelet and said it would cost $35 and they would only need two days. The repair was pretty extensive; the clasp and the link were worn and needed to be seemed and rebuilt structurally. That price brought a huge smile to my face. I was so happy there are some honest people still out there, that was so reassuring, (Obviously. I was pretty upset with the prior Jewler, he simply was stealing my money). The repair was amazing and showed a high level of skill and craftsmanship. It literally looked brand new. Obviously, don't waste your time and money with any other jewelers. If you're looking for an honest and friendly jeweler, a laid-back family atmosphere, fast repair, and great customer service. Look no further. Bill S.

I walked in and asked them to repair a necklace. They fixed it quickly while I waited and were SO…read moreFRIENDLY. They didn't even charge me and so of course I bought myself a gift. Nice place with knowledgable and helpful staff.

Diamond Designs

4.6

(11 reviews)

This shop has beautiful jewelry, and also can make or order special items. They are attentive and…read moreeducational, and treat everyone the same no matter how much you spend.

I needed to repair crystal watch face and the technician asked for $125 to make the change for one…read morewatch face. This was way too much and felt dishonest. I left the store and went to a different store that offered to fix it for $30.

Cellini Design Jewelers

4.1

(21 reviews)

•$$$

I had watch repairs, batteries, and cleaning done by Cellini Jewelers. Their work is impeccable and…read morethe staff is very personable, knowledgeable and professional. Michael always greets customers is a friendly, caring way. The jewelry they sell is absolutely beautiful!

This place is the absolute best. I brought in a vintage Rolex jubilee bracelet to have an extra…read morelink put in and the experience could not have been better. They were so upfront and honest about what would/wouldn't work and what was needed to do the job correctly. Mike and the rest of the staff are the nicest and most helpful people ever. I cannot recommend Cellini enough.

New York One Pawn

(4 reviews)

Very friendly and helpful. Worked on my watch quickly and was very affordable. I would absolutely…read morego there again for jewelry repair.

Great service and great people. Very welcoming right when I walked in. Clean atmosphere in there…read moreand also a great selection of jewelry.

Michaels Jewelers

3.0

(26 reviews)

Edit: if a certified diamond is something important to you(like it was me), ask your sales person…read morefor proof of the certification. My fiancé purchased my ring from the Orange, CT location with the help of Bob. Bob was so incredibly helpful in teaching all there is to know about diamonds, and showed him many different rings under magnification. My ring is from the treasure chest collection, which if you do research on, you'll be amazed with the craftsmanship it takes to make these diamonds sparkle more than they typically would...Go check out these rings! Michaels has been very helpful since our purchase, we couldn't recommend anyone in the area more!

Went here to have my wedding ring repaired as this is where I purchased it . Needed 7 very small…read morediamonds replaced (very small) and was quoted an outrageous price . Went to Valentine's and was quoted a much more reasonable price !! A fraction of what I was quoted here . I will never go back !

Rumanoff's Jewelers

4.8

(18 reviews)

•$$$

The only place I will go for jewelry or jewelry services. Period. The staff is knowledgeable,…read morefriendly, honest, and trustworthy. Leslie and Doug and everyone who works there are true gems and make any time I go into the store an amazing experience.

We came to Romanoffs because it had a reputation of great customer service and integrity…read more We were helped by Jonathan and he was exceptional in his patience and guiding us through trying to find the ring we were looking for. Highly recommended.

Jewelry & Fix

4.4

Avoid Ralph at All Costs - Incompetent and Dishonest…read more I'm writing this from the courthouse where I've just filed a lawsuit against Ralph. That alone should tell you everything you need to know. I brought my father's watch to Ralph for a simple gasket replacement. It's a diving watch he wore while serving in the military, and I'm heading to Ukraine to serve myself--I wanted to wear the watch in his honor. I chose Ralph because of the many glowing reviews online. Big mistake. The first red flag was the overwhelming smell of marijuana in his shop. I dismissed it at the time, thinking maybe it helped him focus on delicate work. I couldn't have been more wrong. When I first brought the watch in, it was functioning well--just running about a minute slow each day. All I asked was for Ralph to replace two gaskets. We agreed on $200, which was all I could afford as I won't be working for the next six months during service in Ukraine. For such a basic job, it was a fair price. A day later, I called to ask if he could look into the cost of a new crystal. After not hearing back for a couple of days, I followed up--only to be told he had already replaced the crystal for $150 without my consent. When I told him I wouldn't have agreed to that, he flew into a rage, yelling about how he wasn't making enough on the job. It became clear to me he may have serious issues, possibly substance-related. When I finally went to pick up the watch, the bezel no longer turned. Ralph claimed I had damaged it myself, which I hadn't. Then I noticed the self-winding mechanism wasn't working. He insisted it was fine, despite clear evidence to the contrary. It was rubbing against the back plate. I stormed out taking my watch, but later returned, hoping he would take responsibility. After more yelling and resistance, he begrudgingly agreed to take another look. Weeks passed. My departure date for Ukraine got closer. Today, 2 days day before I leave, Ralph texts to say the watch is ready. I go in--and unbelievably, it's in worse condition than before. The winding mechanism is not working as it should. The bezel now turns, but it could easily be roomed with a thumbnail. I walked out refusing to pay. This time, he followed me outside, becoming aggressive. I told him I would see him in court. Later that day, I went to another, far more competent watch repair professional. He opened the case and immediately found the issue: the movement wasn't seated properly, and the retaining ring was missing. I know that was there when I gave it to him because I open the watch myself to see what gaskets were needed. Without it, the entire mechanism is unstable. If a replacement can be found, the watch might be salvageable. But it's an older model, and chances are slim. This isn't just a watch--it's a deeply sentimental piece of my family's history. And it's also quite valuable. Ralph, if you're reading this: You know exactly what happened. That retaining ring didn't vanish on its own. It's either still in your shop or you carelessly threw it away. I don't forget things like this, and I'm not letting it go. Ever. To anyone considering trusting him with something valuable: Don't. The reviews are misleading. My experience was a disaster, and now I'm left with a broken watch and a legal battle just days before leaving. Also, take a moment to read the negative reviews--those are the accurate ones. Many people have had experiences similar to mine. And look at his responses: full of excuses, never accountability. He clearly lacks the ability to take personal responsibility. Pathetic. Take a look at the photo I've attached. You can see at nine and 10 o'clock the space between the watch face and the case itself.

I dropped off my Panerai and Omega for polishing on Thursday and received a call on Monday that…read morethey were ready for pickup. Both watches were restored to mint condition-- the Omega had significant scratches and the Panerai had a ding, all of which were flawlessly repaired (check attached pictures). Excellent service at a reasonable price. Highly recommended.

J Salta - Jeweler & Artist

(1 review)

I'm obsessed with my permanent bracelet from Jen! All of her jewelry is so cute and original, yet…read morealso on-trend. So happy she opened a studio space in Huntington Station (inside Suite Pieces)! I'll be getting gifts from here from now on!!

From the owner: Permanent Jewelry performed by a professional jeweler. Visit our studio for one on one…read moreconsultations for all your custom jewelry needs. Working with a private jeweler gives you an enjoyable, creative experience one deserves when shopping!

Galina's

(2 reviews)

Galina's adds yet another great boutique shop to downtown Milford. The staff here are so helpful…read moreand so much fun. I love their selection of Clara Sunwoo which are mostly if not all made in USA. They have a nice selection of accessories including hats and jewelry. The best thing is that the shop offers a nice selection and their pricing is very reasonable. I can shop local, get unique stuff at a good price. The chandeliers and mirrors add a great feel to the shop sort of home like and comfortable. Galinas has a second shop at Mohegan Sun so if you find something you like but they don't have your size, they can check the other shop. Try it out. A nice addition to downtown.

Fantastic boutique! When I entered the store, I was greeted by friendly people and a store full of…read morebeautiful Clara Sun Woo clothing! Thank you, Galina, for a wonderful experience, and my special surprise. It was a pleasure to meet you today!

Rick’s Plumbing Service

4.3

(38 reviews)

Called Rick's for a basic bathroom repair, they did a good job taking care of it. Turned out be a…read morenightmare afterwards. They discovered after the repair that We had a bigger problem to the point were the town had to be called to shut my water down in my house, not knowing if we were going to have water for hours or days Ricks went above and beyond to make sure that did not happen, what could have been a weekend nightmare Rick's turned into a miracle. Water back in my house within a couple of hours, GREAT RESPONSE TIME GREAT SERVICE CLIENT FOR LIFE!!!! THANK YOU NICK!!! HIGHLY RECOMMENDED!!!

Lee installed our new kitchen faucet in no time! Professional, knowledgeable, personable. Couldn't…read moreask for better service! Thanks Lee and the folks at Rick's Plumbing!

Casablanca Tailor Shop

4.5

Went in to have a 20 year old tuxedo taken in. Went there for professional service. As you can see…read morefirst I was charged $146 then when it didn't come out correctly they charged me another $40. Still had to go out and buy a new tuxedo as only after paying did they tell me because the pants had pleats they could not make it look right. And they were nasty when I asked why they couldn't tell me that beforehand. Super expensive and very unappreciative. They only want the money. Be careful

We found this Casablanca through a referral. We are getting my daughter's wedding dress tailored…read morehere. They are very easy to work with. They take care with every detail and offer great advice.

CCT Repairs

4.6

I am glad I went here. Gregory was fantastic and unbelievably timely. I had an issue with my…read moredesktop computer not booting. Ultimately, my CPU was fried. He had it fixed within a week. The pricing was also very cheap given the circumstances. Would give more stars if I could...

Gregory was very knowledgeable and polite. He reinstalled windows to erase my virus. Reasonably…read morepriced.

Prospect Appliance

(11 reviews)

My washing machine had been malfunctioning for months, and I was about to get a new one when I…read moredecided to try getting it fixed instead. I called Brian on a Friday and briefly described the problem. He gave me a quote, and we set an appointment for the next day. Brian ran a few tests and was able to diagnose the issue. He was friendly, personable, and great at communicating. He talked me through what he was doing while he was working and clearly explained the problem. The final price was as quoted and the whole experience was very smooth. He fixed my issue and even tried to help with a plumbing problem affecting the washer that I didn't even know I had. He went above and beyond, and now I have a working washer. I highly recommend giving him a call!

I called Brian to service my Bosch Refrigerator/Freezer when the ice maker stopped working (the…read moreunit is about 8 years old). Brian quickly isolated the issue by running some diagnostics (a bad fill valve) and ordered a new ice machine. He checked several sources to get the best price. When he received the new part he came back and quickly installed it all for a very reasonable price. Everything works great again. I highly recommend Prospect Appliance to anyone who is in need of appliance repair services.

Devon Cleaners and Shoe Repair

3.7

best in the business love this guy great personality and his repairs are amazing quick services …read more he fixed my favorite pair of shoes and made them lock brand new zipper repair also old fashion stuff ! best Frank Delgado

I took my two pairs of shoes for repair. One pair is still good but the leather boots with leather…read moresoles looked messy, and the glue wasn't doing its job. I don't even wear them a lot. I took it there again and after the second time the soles are still separating. I will not use the services of such a business again. You'd think that gluing shoes would be the most basic request but if that's not done correctly then I don't know what kind of expertise one can expect on more difficult shoe repairs. Don't go there.

Furniture Doctor Stripping & Refinishing

(6 reviews)

It is so nice to meet and work with Brett. He did a…read morewonderful job stripping the 50 year old finish off a half dozen Bent Brothers chairs. A very pleasant honorable and friendly guy. I highly recommend him.

I love the work Bret did on my old oak table. I would recommend him and bring other things to him…read moreto be fixed.

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