Daniil got back to us within hours and offered to come same day, describing what he expected to…read morefind based on my detailed information, and what he would do. We couldn't do same day, so we met the following morning. Just as hoped, the guy kept it straightforward, honest, helpful and as described. A little context: Originally Sears was out (yes, they still exist). Having repaired a few refrigerators, garage doors and operator control boards myself over the years, I knew things weren't right with these Sears guys (yes, plural -- well, one in training, poor sod). They weren't dishonest, really, just excessive. Especially with cost (...pretty obviously constrained by dinosaur policy -- what felt geared towards getting a fleeced customer to buy a new appliance from Sears). The Sears guys estimated a four-figure two-man project, including for two off-the-shelf generic machine screws, $37 each, parts only. (Still had to pay them for coming out.) Bless their little hearts. I can see how people get bamboozed by this blue-shirted Sears "professionalism". Hearing good things, I contacted Daniil. And in a little more than a day, paid an eighth of the price for way more, better, no-nonsense, good natured, in-and-out service. With warranty. (Sears' job was to be "As-is" for an older-ish appliance in excellent condition.) We're grateful, Daniil -

I got a very fast reply from Renovatech's team. They even came out on the same day I contacted…read morethem. Daniil was very professional and quickly assessed the problem. He was back 2 days later with the replacement part to repair our dishwasher. Service was fast, professional, and reasonably priced for the quality of work provided.

The First Gentleman I talked to was on point. He told how they worked, how they received payment…read more I was looking to get a refrigerator fixed in a building I help manage. It seemed strange to me that I could not talk to someone who schedules by 7. I am hoping to create a long term vendor relationship. I finally get a call at 8. Then I get information not for a fridge scheduling but for an AC which I have interest in, but is low on the priority list. I really need this Refrigerator fixed. After waiting until 8, I am told to call the next day. Punch line, can't reach anyone at the number the next day. We run an office with lots of suites. We want to help our tenant out. But if there is no one to talk to how do we get that done?

Joey from My Appliance Guy was just out to look at our GE Profile Oven Issue. He diagnosed the…read moreissue and had the replacement ignitor switch in his van. Very responsive (they are busy now, before Thanksgiving), great communication, reasonable, plus a 90 day warranty. We were very pleased that we didnt need to replace our oven/stove! Working great too!

My washer flooded my laundry room & part of my kitchen on Labor Day. My friend recommended Toby, so…read moreI called & left a message. My call was returned first thing the next morning & Toby was at my house in a few hours. He did a thorough check of everything & we ran a wash cycle, but, typical of how things go for me, not one drop of water leaked. Although nothing was diagnosed, he was thorough, professional & very kind. He explained everything he was looking for & what possible things could have accounted for the leak. His service call is guaranteed for 30 days, so if the problem happens again, he said to call & he would be right out. If I ever need an appliance serviced in the future, Toby will be who I call.

While Joe is very nice and does a good job on repairs, his support staff is terrible. If you want…read moregood customer service, do not use Armao's. The person who answers his phones is unhelpful, rude, does not provide answers to basic questions, and does not give promised callbacks. Highly disappointed in their consumer relations--we have been without an oven for 5 weeks (during the holiday season) and during that time received no communication about what the hold-up was in ordering a replacement part, despite us proactively calling them for updates numerous times. We received curt and rude answers from the receptionist "it must be the manufacturers fault". Supremely unhelpful. Regardless of the quality of work that does get completed (which it hasn't yet for us), we will not be using them in the future due to the very poor customer service!

From the owner: Armao's Appliance Service was started in 1980 by present owner Joe Armao. In 2003, Joe purchased…read moreAffordable Maytag in Mentor, OH. Armao's Appliance Service offers affordable appliance service along with a wide selection of replacement parts for major brands and models. Lake County Appliance Parts merged with Armao's Appliance Service. We are known for our knowledgeable and friendly service.

He was quick and efficient, repaired my washer by taking out a large coin. I was given a quote of…read more$79 on the phone and without telling me how much more I was presented with a bill of $230. He did good work and fast but I was shocked at the price. Make sure to ask for quote BEFORE the repair is performed

My dryer was making a screamin noise for months and then finally stopped working. The lady I spoke…read moreto on the phone was pleasant and made it easy to schedule. Vlad came same day and diagnosed the problem. Ordered parts and they came within a couple days and he promptly returned and fixed my issue. He was thorough and communicated about the repair and the costs. Dryer was looked at and fixed within the same week, 10/10 recommend and will call him again If needed

I called V&V for a part to replace a defective Amazon part. They had the part in stock, at a fair…read moreprice and offered suggestions to repair the washing machine. Great customer service and will buy from again.

Almost always has the parts we have needed. If they have to order in it's quick. Janet at the…read moreMentor store is extraordinary , very knowledgeable. May be a bit pricey but for the convenience it's worth it. Always get the right part.

They are Def nice people and do good work. The warranty I got was also nice. But so far so good got…read moredryer blower fan fixed didn't. Have to buy new dryer so I'm happy.. Thanks again Tdp I'll Def hit you guys up again if I'm in need of an appliance repair. Also forgot to say weren't really expensive either actually good price I thought

Great job in a timely manner, diagnosed problem and fixed it. Torran was professional and kind…read more Thanks you