Went here for years. Now taken over by a private firm with "traveling doctor" that is a disaster…read more Cannot believe how awful the care here is now. Will not be going back.

I started taking my dog here a year or so ago when I…read moreRelocated from north. I've had some weird growths on my doggie and every time I send pictures I get a call back same day from the office. The genuinely seem to care for my dogs health and it helps calm my nerves. I would highly recommend this vet!

Very loving and compassionate staff - I recently have lost two pets and Kelsey was so awesome along…read morewith Drs. Burcham and Dewicki. Highly recommend them!

I take my 15 year old dog, Bailey, to Moore Vet and we see Dr. D (can't spell her name). She is…read morevery caring and thorough in her check of Bailey's health. Bailey gets a shot once a month with the techs and then every 4 to 6 months, blood work and testing of her urine is done. Everyone, and I mean everyone, is so caring about Bailey's pain and limitations. No one tries to sell me more in the way of meds or procedures. Bailey's health comes first. All of them go above and beyond...always!!!

I have a long history with Dr. Turkel. People who care deeply for animals often build strong…read morerelationships with vets because those doctors are there for both the joyful moments and the hardest ones. Over many years, I've seen Dr. rescue animals that have been injured and he nursed back to health. I've seen his office filled with five or six animals at a time. Animals he's just graciously taken in and provided a home for them. Veterinarians like Dr. Terkel often have to balance compassion with medical judgment. When a pet is suffering, they may recommend difficult decisions--sometimes including euthanasia--to prevent further pain. Even when it's medically sound, that advice can be incredibly hard for families to hear. And except especially when the pet feels like a true member of the family. When a beloved pet dies, people can experience grief similar to losing a human loved one. That grief can include: * Sadness and deep loss * Questioning decisions ("Did we do the right thing?") * Anger or disagreement with the situation * Guilt or second-guessing All of those reactions are normal parts of grieving a companion animal.

Vet is super nice along with the staff. Rates are reasonable and they don't try sell you…read moreunnecessary things

Practices with multiple vets and staff are typically more accessible, but this group is the…read moreopposite of helpful. Their phone system does not allow callers to speak to anyone, or even to leave a message to call back. My dog is sick and needs to be seen. They apparently expect me to continue calling and calling until someone feels like answering. The bills are so disorganized it looks as if it's intentional. Makes it very difficult to file insurance claims because it is so convoluted. You have to make a nurse appointment (week or more in advance) to have an additional vaccine, for one that should have been grouped at the same appointment. It is a cluster there. Disappointing. I am flabbergasted at how uncaring this group is for their clientele. Never going back.

TRy to up sell to much. The vet was much better before big bussness bought it. They try to tell you…read moreto bring your dog back in a week . To give the dogs all there shots together.

Platz staff & Dr. Panagos took good care of our Old Girl Chloe again today with kindness,…read moreprofessionalism, & efficiency. Our goal is that she will be back to her happy self with a spring in her step even though she is now a senior dog. Chloe will be 16 in January, & a big part of her longevity is homeostasis applied by both love and good veterinary care. Platz Animal Hospital cares about our fur babies. X

Love, love, love this place! The veterinarians are very caring towards my pets. Especially with…read moremy dog that has cancer. I regret that I did not find this place sooner. I had to go through a couple places that felt like a money grab. This place is not like that. They are honest, and affordable. I would 100% recommend this place!

What a fantastic Veterinary practice. Dr. Mike is…read moreabsolutely awesome. He is knowledgeable, kind and considerate. The entire staff is friendly and very helpful. My questions get answered, my dog gets great care and she just loves Dr. Mike. Recently they squeezed us in on a busy Saturday and took care of a sudden ailment with my dog. Everything went so well. I highly recommend this veterinary practice!

Do not be fooled by the SEO reviews. My experience with Dr. Kemp was horrible. I took my cat to see…read morethe vet, she was taken inside (they do not see pets in the same room with the owner like in normal vet practice) was returned after 2 minutes with an excuse that my cat is hissy and would not come out from the carrier. I offered to take her out so Dr. Kemp could examine her but that woman (dr.) declined and clearly had no interest in continuing the visit as if I am not welcomed. She seemed eager to end this session ASAP. Prior to taking my cat in I discussed my concerns over the phone with the vet tech and also mentioned I am looking to get flea treatment as a preventative measure they seemed excited about it thinking I will buy from them, but as soon as I mentioned to Dr. Kemp that I want a written prescription so I can get it from chewy as I have a coupon, her tone shifted. Finally after 2 minutes of talk, she said she will get me the prescription for gabapentin and revolution and disappeared for 25 minutes, just so she could drag out the visit and collect her fee for no service provided. I could hear her chit chatting with the staff. Then finally the vet tech came with gabapentin med, and told the front desk that the woman (dr.) would not prescribe Revolution because my cat had not been weighed, even though I had already offered to take her out for an exam and they had every chance to weigh her. They wanted me to come in again for follow up appointment while still charging me for no service. Total time with the doctor was 2 minutes. I am a seasoned cat rescuer and a foster parent with a fair share of problematic cats and vets. This is the worst form of greed and incompetency I have ever experienced. Edit: the cat carrier had 3 zipped sides that completely opens, if they really wanted to get her out they could have done so but they did not choose to.

Unfortunately I must knock a few stars from my last review. In the year since my last review, my…read moreboyfriend and I adopted another dog. This dog is special needs due to having IBD. The first thing we did once adopting her was make an appointment at our vet, Thomson Animal Clinic. We were able to get an appointment within a few weeks. All we really wanted to do was get her on file at the vet and have a well visit. When making the appointment my boyfriend was told he could come inside for the visit (which is what he wanted due to having multiple questions) They still have Covid restrictions in place (which is okay) However, we weren't able to speak to the vet or vet tech regarding our multiple questions on our new rescue. Everything is done over the phone in the parking lot. It's not very personable anymore, unfortunately. Feels more like a transaction instead of passion and care for an animal. I made an entire folder our new dog with all her info, vaccine history, questions, etc and no one even looked at it. We'll likely be switching vets going forward due to this issue.

The vets are kind and there are some great girls at the front desk, but unfortunately this place is…read morejust not up to the level of other vets in the area. We've experienced a few too many mishaps to consider going here again--scheduling issues, extremely high costs, a dingy facility, and most importantly, questionable medical advice. They completely brushed off a major complication our pregnant foster kitty was having (they told us it was just a placenta; we took her to the ER later that day and discovered it was a mummified kitten that nearly cost her her life. Don't google it! It was horrifying.). There's a reason they always have appointments available! With so many other clinics in the area, it's just not worth bringing your pet to this place.

We went out of town for a week to attend a family wedding (in the Bahamas) and discovered the pet…read moreresort we've boarded our two pit mixes at in the past, would not take them this time because they are both very reactive to people and dogs, and very verbal. I did some research, found and met with Jackie, and immediately felt comfortable with her. We've never left our pups alone overnight and I had quite a bit of trepidation doing so on this trip--Jackie immediately put our minds at ease, right from the first night away. We received daily reports on how the pups were doing; photos, e-cards, videos and text messages. We could not have asked for a more professional, caring or thorough person to look after our dogs. I'm fairly certain the pups are still looking for Jackie at her scheduled arrival times (even though we've been home for a little more than a day now). If you need a sitter, I can't recommend Jackie highly enough!

Very professional service, Jackie has gone above and beyond to take care of my cat and I appreciate…read moreall she does for him. I would definitely recommend for anyone looking for pet sitter.

Everything went so well for my fur babies 1st visit. She had an ear infection and they treated her…read morelike gold. She was the only one in there and they gave her the run of the place. Took pictures of her (which she loves) and just really made her feel comfortable. Prices were decent and they gave us a welcome bag with a lot of free items. The Dr. and staff explained everything to me and went over prices so that I knew exactly what to expect. It was also super clean and did not smell like pets. Which is super nice. From the time that they answer the phone until you leave everyone is very accommodating. And they even called me a few days later to see how she was doing and to see if I had any questions. Wonderful experience.

We brought our 3-month-old puppy to VCA after we discovered that he had ingested toxic nightshade…read moreberries. We were extremely concerned and trusted the veterinary team to recognize how serious his condition was. We were quoted approximately $1,600 for testing, and our puppy was given medication and fluids before being sent home. Within about 30 minutes of arriving home, he suddenly collapsed and stopped breathing. We immediately performed CPR and rushed him to another emergency veterinarian, but tragically, they were unable to save him. The ER veterinarian told us that our puppy was in late-stage organ failure and that he ultimately died from toxicosis related to the ingestion. We are devastated and struggling to understand how our puppy could have been sent home when he was apparently in such critical condition. We trusted VCA to recognize the severity of the poisoning and to tell us what level of care he needed. Instead, we brought our baby home and, less than an hour later, were desperately performing CPR and watching him die. We will never get our baby back, and that loss is something our family will carry forever. I sincerely hope VCA reviews what happened in our case so that another family does not have to experience what we did.

This organization is hands down one of THE BEST places around and we are SO fortunate for its…read moreexistence. I have been to this location for low cost vaccines, and spaying for my personal cat which the staff and care was phenomenal. I have also utilized their TNR program for a feral cat who birthed my new kitten which was also quick, efficient and a great experience. I've received guidance from their staff on help with a feral cat colony in my area regarding cats that need medical treatment. Overall, they are honestly the most caring and devoted people I've ever met. They show SO MUCH compassion and love towards animals and those that are trying to help animals. I highly recommend them!

Signed my name and number with my dogs name and waited outside for them to call me. They never…read morecalled. Went back in and inquired if my dog was next, and they said they didn't have his name or mine on the signing sheet. So I signed in again and waited an hour and a 1/2 and still no call. So I left and I we'll never go there again very rude!