Located in a very safe and friendly area of Overland Park, Micro Center is THE PLACE for all your…read morecomputer needs. While there are places on the internet one can get quality systems from, I'm a hands on person so I like to go in, check out computers and talk to people while customizing. Moreover, I like to walk around and Micro Center appeals to my inner nerd. So, what does Microcenter offer, well lots of computers, accessories and everything an aspiring nerd needs to enter the digital world in style. If you're a graphical artist, they have drawing tables and stylist, musically inclined they have adapters to cover that too along with software but I encourage research or talking to a sales rep before buying. How about that keyboard that fits those tired hands? I see a dozen options before we even get into the backlit keyboards. Mice with over 20 buttons for those hardcore gamers will also tempt you. How about a laptop for computing on the go? Well that "buying best" place can only dream of as many options. As for me, while I've built my computer before I decided to let MicroCenter take care of it. The installation cost was low and I was able to build my "super computer" for cheap, a warranty and it was done within three days. What was a lot of fun is the saleman and I talked for about 45 minutes about World of Warcraft b/c he's a player as well. Although he did try and sell me a monitor however I have that covered. I did browse the TV section out of curiosity and noticed their prices and inventory are competitive with other stores as well. I'll admit, I love this place and it's my first option when I need a computer. I like talking to people and discussing options rather than grabbing it off a website. Micro Center has an informed sales staff, a lot of inventory and competitive prices for everything you may need, including phones! My suggestion is stop on by, you won't regret it but be guarded you might buy more than you thought! Be strong Daniel-son!

My PC has been shutting off and on me for like 2 years now. I brought it in multiple times for the…read morePC randomly shutting off. I left for work out of state, (approximately 6/1/24) for a bit and come back and after summer to resolve the issue and was told my warranty has expired even when they knew there is a problem that wasn't resolved from before. So I have struggled on using the PC for only very light tasks, no real gaming. Now it won't even boot into Windows. So I get industrious and take the heatsink off and find the sticker on the heatsink wasn't taken off when I had overland Park microcenter build the PC for me. What a joke!!! I expected more from a $2600. Purchase!!!

The products and selection suck in comparison to Office Depot and Staples, but they do seem to have…read morereally interested customer service folks. I never have to ask for help, and answers to questions unknown are always researched. the rewards program here is much much better than Office Depot's

it's really interesting that the self-serve printers have a sign that says to help yourself to…read moreanything you may need in "customer supplies", that should include paper, but one can only assume. so when the printer says "fill tray 3 with more paper" and you go to find "customer supplies", find tray 3, open it, and THEN the white girl behind the counter very rudely says, "is there something that you need? well tell us next time". her message sure got through to me but let's change the tone next time!! just a heads up

Great support, smart guys - know their stuff. I've been a hobbyist for a long time but have gotten…read moretoo lazy to do my own repairs / replacements. Fair, honest and come to you.

Called the guy and explained to him my issue and he was like yea we can fix it. He said maybe 3…read moredays he had it two weeks. Charged me 50 dollars knowing he had not fixed my product. Then tells me it is not normally what they do then why did you take my product and my 50 dollars. I'm very disappointed in this company and would never recommend to anyone

to bad the moved for me . always helpful and top top shelf merch. over the years always gotten…read moregreat tools and electronics/ electricial supplies

I fixed it!!! My waffle machine stopped working mid waffle!?! After sussing out all possibles for…read morerepair, it was either the dumpster or I do it myself. Waring Pro told me to kick rocks, and the next option was $60. So after a lot of research, I heard tell of a place akin to a radio shack, but more Costco than Shack - and a whole lotta radio. Electronics Supply - been around for over 60 years - is just a wonderful place for the tinkerer with electronics repair needs. There's an upstairs and a downstairs, a gaggle of extremely helpful staff, and they even have the curmudgeons of yore - those gentlemen of too much knowledge, and not enough cares - answer any question gladly, but stays in their chair, and hardly look at you while doing it. This place is a rarefied necessity of any advanced municipality with the capacity for ordering online. Honestly, these guys seemingly have anything an everything you can imagine - and they're very helpful to boot, which in this time of online garbage is welcomed necromancy! I bought a thermal fuse; I didn't know what I needed, but they did. They discussed the part in question, haggled over the possibilities, pulled it from the expansive selection in back, and after an entire dollar seventy five, I was out the door! I installed it, and viola! Waffles! I'm just over-the-moon excited about the possibilities! They have myriad tools and components, security systems and computer parts, and if you venture downstairs, you've ventured into the realm of commercial electrical supplies. Among a million other items, there is a full-blown server setup for sale, conduit for days, and any bracket, housing, cable, wire, transistor or capacitor you can manifest from your imagination. It's an electronics supply, but it's more than that. Like the armory or granaries of yore, this is a downright necessity of civilization in the heart of downtown Kansas City. I'll definitely be back for things and stuff. You should too! It's a shame more people aren't able to fix their own stuff anymore, and that number is shrinking. Thanks to the Electronics supplies of the world - a right contrivance of practicality in such the weary world of toss it and buy another.

Replaced the LED+screen on my iPhone 6S. They have two options: after market or OEM (Apple…read morebrand) screen for $30 more. I ended up getting OEM screen for the same price I'd payed at the other place across the street for an aftermarket screen that never really worked right. When I picked up phone I tested the screen and one quadrant wasn't working properly. Without any hesitation they offered to replace the screen again saying sometimes they get a bad Apple (yeah...I just did that). Phone is as good as new now.

Replaced my iPhone screen in under and hour at an affordable price for me. Very quick and efficient.read more

Robert is great! I'm technology challenged and he's always so patient with me. It's a pleasure…read moredoing business with him!

These folks were great. I had a failing hard drive. They weren't the cheapest quote that I received…read more(that's one of the reasons that I chose them), but they were in the ballpark and the ETA was reasonable. I use Carbonite and unfortunately it did not back up some of the items that I need. They continued to work with me to restore these items even though they did not charge me for reloading data due to my (incomplete) Carbonite backup. No BS, straight forward experience. HIGHLY recommend.

New TV and soundbar and now I needed the HDMI cable…read more Ki was around do I asked him where to get the cords. I told him what I needed them for and he walked me to them and advised me what and why. Love the personal assistance. Checkout was easy breezy , phone number and rewards check. Kaleb was very funny too!

Located in off of Metcalf and 119th street, Best Buy is in a safe part of town in a lively area…read more I'll admit, I love Best Buy and back in the day, Circuit City. I like buying my own length of wires, checking out the new games and wondering aimlessly. I have a very expensive home theatre, a bunch of CDs, DVDs, Blu Rays, 4ks, Xbox and Nintendo games along with a Galaxy Fold 4 phone and accessories. I list these products b/c many of them aren't available at Best Buy anymore. With the advent of streaming, Best Buy no longer carries physical media. So, when you stream Toy Story 2 and say "hey, where's that scene with Stinky Pete?" well that's because Disney has altered the movie and unless you have a physical copy your memories are all you have of the scene. Or perhaps you purchased a game on Sony's streaming service, yup you don't own that either. My point is Best Buy isn't there to give you an option to streaming anymore and their floor space has opened up to even more boring and drab "knick knacks" instead of electronic goods. Now I will admit the people are very nice and the checkout lines are relatively fast! At this Best Buy employees are more than willing to help out with questions and they seek you out! I like good customer service, something that has been lost over the years. While I've been to several Best Buys recently, this one seems to have maintained their commitment to the "DIY" person ala Radio Shack back in the day (yes I realized I dated myself) with products and tools to run your own network, home theatre or computer area. So for instance, you need a long HDMI cable tonight, this Best Buy probably has you covered. As I stated, CDs, DVDs, 4ks and even a robust game selection for the major consoles is gone. Yes, they do carry a limited selection of games, most have been replaced by some odd toys like Funko Pop, Disney or something of the like. Come to think of it, I forgot to check on records! As for gaming consoles, they do have a selection of controllers, computers do have a few mice and keyboard options and the stereo selection is ok with a broad range of products in differing price ranges. In Summary, Best Buy is relatively competitive with pricing and will have many desirable products on hand. The people are nice and if you're in a rush they're pretty good about having short lines. I've been to a lot of Best Buys and this is by far one of their stores as they still carry a lot of things from yesteryear. Combine that with a solid staff, fast lines and safe shopping and this is sure to be the Best Buy for you!

Zach was absolutely incredible from start to finish on my new PC build. From the very beginning he…read morewas great about answering any questions I had and helped educate me about my new machine. Communication was great; he kept me updated through the entire process. Turnaround was same day for a brand new custom PC. He asked questions to understand exactly what I wanted. He made suggestions that helped save me money while also getting me powerful, quality parts. 100% will be going back with all future tech needs.

Outstanding job! Highly recommend all there services! Zachary is very smart and handy.read more

I have always liked Best Buy, and will purchase items there whenever possible in order to keep them…read moregoing. Usually their prices are set to match their competitors, however there was an item that Costco and Sam's Club were offering for less over Christmas. I looked up to see if they would price match those stores, and the website indicated that they would. When I was checking out, the cashier looked at the pricing at both the other stores, and verified it was the same item. He needed a manager to come change the price, and I had to wait at least five minutes for one to come over. The manager told me that what the website doesn't tell you is that in order for them to price match Costco or Sam's, you have to have a membership at Best Buy. I didn't even know they offered one, or why I would even need one. He told me that if I paid $50 for a membership that he would do the price match. I told him that if I did that, the item would cost me more than just buying it at Costco. He just shrugged his shoulders uncaringly. I left, and drove straight to Costco to purchase the item. On the way, I called Best Buy customer service to see if that was indeed the policy. The verified that it was absolutely not the policy, and that I didn't need to buy a membership to match the price. I assume maybe the manager gets spiffed for selling memberships, and lied to me in order to sell one, but all they did was lose a good customer for life. I won't be returning.

Located in a safe part of Overland Park and across from Oak Park Mall, Best Buy is still hanging on…read moreas a staple of "brick and mortar" physical locations. The outside seems normal enough, on par with our memories of a begotten age and heck the employees seem very nice as well. The parking lot also is relatively smooth, devoid of potholes!!! That said be warned I'm still a fan of this place, regardless of some of the stupid business practices enacted by a short sited corporate regime. Walk on in and you get greeted relatively quickly but also a blast of cold or hot air hits you, depending on the season, to make shopping that much easier! I'll admit I'm still somewhat taken back that every time I walk in, some nice employee says hi! Very nice. As with most Best Buys now adays, directly in front of the shopper, you know where the DVDs, Blu rays, 4ks used to be to encourage impulse shopping, lies the multitude of cell phones. Yes, I mentioned the physical media b/c it's a sore spot with me. Please note the inventory of DYI items like wire, connectivity butts, odd length of HDMI cable and things of that nature have been scaled down. I strongly advise checking online if you don't like just browsing like me. Also, a lot of options in terms of computer mice, keyboards and things of that nature aren't as plentiful anymore. I mean, it's better than many other competitors but not what I remember of the golden age of Best Buy in the 2000s. As stated, physical media in terms of movies and music is gone but games are also impacted yet they do carry some titles, especially new or hot items. As far as new consoles, I've never had much luck getting a "hard to get" system as opposed to other places. In those regards, plan ahead. Now they do have a great selection of TVs and surprisingly if you like higher end equipment they carry that too! When I first moved to Kansas in 2000, this was my "home" Best Buy. They've continued to have competitive pricing, a friendly staff and a pretty good stock of most items. I won't sugar coat this because it affects all stores, is they've scaled back on a lot of items like I mentioned. If you're a window shopper, I invite you to come by. However if you need an item and expect it to be in stock, I suggest checking the website first. I've been to a lot of Best Buys and this one continues to be a great store!

Update to my previous review:…read more Well, I have to say that this company went to great lengths to make me a happy customer! After calling and complaining about my iPhone that was returned to me and wouldn't even turn on, I received a call from the company asking if I would please send my phone back in for someone else to check it. I was told that if they determined it could not be repaired, they would send me another iPhone at no charge. So I sent it back and in a few days received a call saying that my phone could not be repaired and a replacement would be sent. About a week later, I received a new working phone! It took a good bit of time, but in the end, Iresq went out of their way to make me a satisfied customer. I'm very pleased and would use them again! The next time my phone goes for a swim, I'm sending it in to them right away!

This company would not give me a refund for work never completed. They require prepayment and when…read moreI decided not to move ahead they refused to give me a refund. I called 5 times and was told on all separate accounts that a manager would call me back because they changed accounting systems and only a manager access the old system. I never once received a call back. After calling again three years later, I finally got an email saying too much time has passed and they will not refund me. How can they keep someone's money for a service never provided? This is illegal in many states and the business is suppose to report unearned revenue to the state or refund the customer. It's blatant robbery. Awful customer service!