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    1.0 (2 reviews)
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    2 months ago

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    8 months ago

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    Race Communications

    Race Communications

    (33 reviews)

    We've been with Race since they first offered service in our development (Alpine Forest Park,…read moreTehachapi). I had been watching them for two years at that time (since seeing the first billboard they put up outside the entrance to Stallion Springs). I did all my underground work to connect to the infrastructure that Race had purchased from the defunct Country Cable operation before they even released installs in AFP and according to their published engineering standards at that time. They eased their standards (3/4" vs. 2" PVC required) after I was done and before releasing installs in AFP, so that cost me a little more than it might have. We have completely underground service, not pole service. Our connectivity has been pretty much bullet-proof (only one outage of a few hours [plus a few generally short maintenance outages] over a six+ year span). Our speed tests have only rarely shown less than 900 Mbps download, upload speeds are sometimes lower, in the 800 Mbps range. Great value for the service provided. The POTS phone service has also been very good (and much cheaper than the AT&T service it replaced), but we have had a few more issues with it than with the data connection. We initially had their TV service, but the TV offering was immature at the time we started with them and we went back to Dish Network, even though it costs more. We have never used the WiFi on their Optical Network Terminals (ONTs). I have a separate firewall inside their ONT and we use a WiFi access point inside the firewall. We haven't used their tech support often, but when we have it has always been responsive and polite. However, it has been generally less technically knowledgeable and less helpful in adapting to my more sophisticated network setup requirements than I would like. As a result of recent intermittent phone issues over two days, they came out within 48 hours to replace our original ONT. The technician was prompt, polite, professional, and more knowledgeable than other Race employees with whom I have dealt. However, the new ONT is a freestanding tower model that doesn't integrate well into my wall-mounted network equipment installation, so it is currently sitting on the cardboard box that it came in so that it can be connected to the wall-mounted network components. Race declined to provide the wall-mount bracket that the manufacturer makes available for this ONT, as it must be purchased separately. The manufacturer (Calix) refuses to sell to end users, so I will have to design and fabricate a unique wall-mount bracket for the ONT (in addition to rerouting the fiber, rerouting a power cable, and rerouting and reterminating four Cat-6 network cables). The most serious issue I have with Race is that shortly after activating service with them, I reported concerns about the security of their customer payments online system. When I checked just now (more than six years after my initial report), they had taken no action to better secure their portal.

    Name change in order: Race To The Bottom…read more The WORST company, 2nd only to SCE. 6 weeks back and forth between dumb, dumber and dumbest and no one can perform a proper install. Bulky equipment, sloppy lines on my NEW home, a new giant hole was made through my wall when an existing was present. And as a special parting gift, they left their garbage on my driveway, including a huge reel of black lines, snack packaging and empty bottles of soda. Pathetic, unprofessional, a Communication embarrassment and 360° disaster.

    Spectrum - My new view

    Spectrum

    (110 reviews)

    I came in on at 4:00pm 4/25/2026 I forgot the lady name I think it was Rosa something she work in…read morethe middle any way she was really nice helpful fast at help me set up everything. She really deserves a raise.

    I rarely leave bad reviews, but this experience absolutely deserves one…read more On January 23, 2026, I was stopped in Walmart by a third-party Spectrum rep who convinced me to switch from Verizon Home Internet and port over four mobile lines, promising major savings. He even warned me not to listen to the Spectrum store reps. I didn't listen--and that was a mistake. After waiting three hours at the Spectrum store, the in-store rep told me the third-party rep "screwed everything up" and said he would fix it. I entered around 3 PM and was the last person to leave at closing. I went home with equipment that didn't work. The next day, nothing worked. I returned to the store and waited another 3.5 hours, only to be told I was still tied to Verizon Home Internet. After more failed attempts at home, I learned the "new" equipment I was given was assigned to another customer's account. As of February 9th, this was STILL not fully resolved. It took three tech visits to finally get internet and cable working. One tech spent over three hours at my home and was openly frustrated with Spectrum's own support. The mobile service has been just as bad. Only yesterday did my two iPhone lines finally work properly. Today, I was told the buyout promotion would only be $222 due to a "technicality" on a Verizon bill. They claimed one line only had three payments, ignoring the fact that the LINE is four years old and the phone was a replacement. The employees tried, but Spectrum's systems are broken. Spectrum Internet is solid. Spectrum Mobile is misleading and not worth the headache. DO NOT SIGN UP.

    Satellite Entertainment Express

    Satellite Entertainment Express

    (21 reviews)

    Let me tell you that Nojan is da man!…read more We redid our family room and moved the location of our tv to our new built-in cabinets. I needed the satellite cable rerouted and brought through the wall and also wanted all the cables from the satellite box and Xbox fished through the wall from the cabinet so they wouldn't show. I asked him if he was able to run an Ethernet cable from my router in the front of the house into my crawl space and into back room for the tv. "No problem!" He asks me if I wanted an Ethernet switch so that I can also have it hooked up to the Xbox. Hell yes! He had the switch in his truck already, along with the coax and Ethernet cable and connections. 1 cable for 2 different devices, who would've thunk it. After several days with this setup l have to say EVERYONE SHOULD GET THIS DONE FOR INFINITELY BETTER NETFLIX, AMAZON PRIME VIDEO AND GAMING. No more wonky WiFi delays and buffering. Highest definition streaming videos. According to my son, online gaming lag disappears. Nojan has been doing this for 30+ years. He's nice. He's polite. He's tidy. He did everything I asked for and offered upgrades to things I didn't know existed. And his prices are beyond reasonable. $$$ :)

    It is New Year's Day and our home entertainment system was crapping out and we called a few…read morecompanies but Nojan answered our call and came out right away. Thank you Nojan for helping us on a holiday. We are so happy with our TV connection.

    DIRECTV - televisionserviceproviders - Updated May 2026

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