I've hired Pro Sewer for my residential side sewer lining and they definitely deserve a review from…read moreme. When you start any construction project, everyone is optimistic and positive. MOST construction projects hit some sort of issues and my project was no exception, I'm explaining this because it's when the problems get hard that you really see the true colors of a company and their leadership. Rob followed through with my project when the project got complicated and tough, I learned that Rob is a leader and will stand by what he says and that is the kind of company that you want to do business with when your spending big money digging holes and lining your side sewer. All of the employees that I interacted with were competent and they were all professional. The work they did had some parts that other sewer lining companies weren't even sure they could do. Pro Sewer's finished product was tidy and done to the contract terms. If you are collecting a couple bids for side sewer work, MAKE SURE YOU CALL PRO SEWER as one of your bids!

An important part of our storm drain system piping became broken by tree roots. Other contractors…read moresuggested unacceptable solutions; but Pro Sewer Repair met with me to discuss realistic alternatives to a complex problem justifying a pipe liner under a decorative concrete motor court and driveway. Rob and crew developed a plan, competitively priced it, forecast a time schedule, and then accomplished what is most important: He did exactly what he said he would do! I recommend Rob and his team to anyone who wants a quality job done with a professional group that DELIVERS.

I have used Sewer Friendly for almost two decades and they've always been great. This last time…read morewas no exception. I was going through a recent family tragedy and the whole team (Caleb, Jeff, Rodo, Gabriel) went out of their way to accommodate to my schedule and made the process as easy as possible during a very stressful time. They worked hard to squeeze me onto their schedule, knew exactly what needed to be done, and finished the whole project in a timely and tidy manner. Rodo and Gabriel worked so tirelessly that they forgot to eat and skipped lunch! So I brought them food :) I usually keep about 3 companies/names on hand in case of an emergency, but there's no need to do that with Sewer Friendly bc they have earned my trust. Thank you, Sewer Friendly!!

Jeff and Gabriel came out for a sewer scope. They were very professional and helpful…read more As a real estate agent, I use them regularly and highly recommend them!

Price Busters were great! They helped diagnose the problems with my tankless water heater and were…read moreable to pin point the issues with low water pressure and problem with water with no heat right away, with some parts that were not working well. They were professional and courteous and responsive to my issues. I would trust them again to help with the plumbing issues in the future.

Being a homeowner, there are always many home projects in mind. When it comes to plumbing issues,…read moreit is my biggest challenge since I'm not knowledgeable in this aspect. My water heater has been over 15 years. One day, it started to leak water. I was freaking out calling a few plumbers. After obtaining a few quotes for the replacement of my 50-gallon gas water heater, Zach from Price Busters provided a competitive price among all bids. He helped me understand the differences between tankless, gas and hybrid water heater. He patiently explained to me about the new heater's specs, energy efficiency and how it would fit my household needs. Him and his team completed the installation promptly and fairly quickly. It really lifted off my worries on the water heater and now I enjoy my hot shower in peace more than ever! I highly recommend their services!!

The worst customer service. The technician arrived a full 2 hours and 19 minutes after saying they…read morewere on their way to my address. They arrived with 3 minutes left in the scheduled 2 hour repair window. And the worst part is that they truly do not care how their incompetence impacts and inconveniences their customers and their customers' neighbors. I have read some of the negative comments about this company, and am amazed at how the same, obviously thin-skinned, guy who chastises his own customers for not picking up the phone, reaching out and trying to resolve situations chose not to even try to call, reach out or try to resolve this situation. Hypocrisy much? Anyway, Danika plumbing had been recommended by an HOA member and I had previously used the company for a plumbing issue in 2019, with which I had been satisfied, so I decided to reach out to them for a current plumbing issue in my condo in Capitol Hill, Seattle. Travis, who was punctual and professional, was the first technician to be dispatched. He diagnosed the issue, but since I live in a condo building, notice of a water shut-off would need to be sent to all residents prior to the repair. He had mentioned the difficulty of finding parking in the area, so the company was well aware of the average drive time and time to find parking. The next day, Thursday, I called to schedule the repair for Thursday of the following week, which gave them plenty of time to schedule their resources and for me to coordinate with the HOA to send a notice of water shut off to the other residents in the building. I was advised that the repair appointment would be from 10.00am to 12.00pm, at which time I advised that there was no full-time building maintenance/manager and that the technician would need to shut the water off and drain the building (a process that would take approximately 20 minutes.) At 9.38am on the day of the appointment I received a text that the technician was on the way to my address for the 10am appointment. At 10.30am, when nobody had arrived or called with an update, I decided to call to ask why nobody had arrived yet. They seemed surprised or unaware but said they would reach out to the technician. At 10.42am I received a call from the technician, saying that he had to stop at Home Depot for a tool, that the traffic was bad and that he was still about 40 to 50 minutes out. The average drive time from Everett to Seattle is 40 to 50 minutes!!! One hour after being 'dispatched' he clearly had not even left, or had only just left, Everett. He said that he would be there at 11.30am, but assured me he could get the water drained and the repair completed in time to get the water back on by 12.00pm. He said it would save time if I would be willing to turn the water off and drain the building. Since I am neither qualified nor insured to do so, I declined. At 11.57am, with 3 minutes left in the 2 hour repair window, 3 minutes to when the water needed to be back on for the other residents and a full 2 hours and 19 minutes after Danika said he was dispatched, I received a call to let me know he had arrived at the property. He apologized and made numerous excuses about traffic, difficulty finding parking and having to get a tool at home depot (all of which, any company with a modicum of understanding of good customer service, let alone common sense, would have built into their scheduling beforehand) but had difficulty explaining why, even considering those factors, how it could have taken 2 hours and 19 minutes from time of dispatch to arrive at his job site. He told me to reach out to the office to reschedule, seemingly unbothered that I had taken time off from work for this appointment and that my neighbors had gone without using water for 2 hours for no reason at all, or that we would have to do it all over again for a second time. I advised him that the text saying that he was dispatched at 9.38am and on his way to my address was clearly untrue and dishonest, that it was an awful way to treat customers, and that I was not sure that I was either comfortable or confident in rescheduling with a company that had such low regard for its customers. Nonetheless, he said he would talk to his manager and have them reach out. Nobody from Danika ever reached out for the rest of the day. This morning at 11.15am, with no attempt being made to salvage the situation, or at the very least an apology, I called and requested that they reimburse the payment I had made for the repair that was never done. At that time I was told that accounting, the previous evening, had noted that they had issued a refund check. It is unbelievable that this company, obviously aware of the issues and inconvenience it had caused myself and my neighbors, made a conscious decision that they did not even need to reach out and apologize. Do better!!! Honesty is a good place to start!!! 2 hours 19 minutes to get from Everett to Seattle. On a bicycle maybe!

Extremely unprofessional and disturbing experience…read more An electrician Dallas from this company came to my home, inspected several electrical concerns, and gave verbal observations and recommendations. After the visit, I requested a basic written summary of what was inspected, what was observed, and what was recommended. The company refused to provide any written findings, technician notes, estimate, or service summary. The receptionist Kaitlyn said they would not provide a letter because they would then have to "back up" what the electrician said. She told me to submit my own audio recordings, video recordings, and text messages instead. She also refused to transfer me to the electrician, the owner. During the conversation, she was openly hostile, dismissive, and used profanity, including words such as "fuck" and "bitch." I also experienced her tone and comments as racist and discriminatory toward me as an Indian woman. I repeatedly explained that I was not asking the company to make up or certify an unsupported diagnosis. I was asking for a factual record of the visit: what the electrician checked, what he observed, what he told me, and whether further testing was needed. Instead of addressing the request professionally, the receptionist told me, in substance, that I could do whatever I wanted and that the company would not provide anything in writing. This raises a serious question: why send a licensed electrician, provide verbal opinions and recommendations, and then refuse to document the visit or allow the customer to speak with the technician or owner? The combination of refusing basic service documentation, blocking access to management, using profanity, and making me feel racially targeted was completely unacceptable. I would strongly advise customers to confirm in writing before hiring this company whether they will provide technician notes, findings, recommendations, estimates, and a professional escalation path if there is a dispute.

I heard some crazy sounds in my walls at home, water rushing suddenly. I googled the best reviewed…read morelocal company and gave them a call. The receptionist was able to find employees to come by same day and would let me know when. She called again and said 30 minutes! Jeremy and Nick came over and diagnosed that I didn't have any leaks and what the issue likely was. Very good service and value they'll be our new plumbing referral.

I HIGHLY RECOMMEND DONE RIGHT PLUMBING!!!!!! Steve and the team absolutely saved us!!!!! We live…read morein Edmonds and we had a water leak in our front yard the first day of school. A different company fixed the leak and the leak FAILED within 30 days. I was beyond frustrated. I posted in several Edmonds Facebook groups, I did some research, and I called Done Right to come out and take a look. I was immediately impressed by Steve R. and his team. I needed the ENTIRE water line replaced all the way from the house to the street, which was going to be complicated because we live on a slope and have rocky landscaping. I asked Steve tough questions, including whether his team had ever drilled a brand new line in such rough terrain, which he assured me he had. I told Steve, "I want this done once, I want it done right, and I don't want to have to worry about it again." Steve and Done Right Plumbing delivered! They installed a brand new water line, a new pressure release valve, and managed to do the whole thing without digging a trench! Done Right is the ONLY company in the area that owns their OWN drilling equipment. I would have paid more than Done Right charged, but their total price was completely reasonable. This is an honest, decent, high quality company. I hope they flourish for a long, long time. I've paid a lot of plumbers over the years for subpar work. From now on, I'll hire Done Right and I will refer them to all my friends!

Had them out for a backed up main line. They had a camera to find the root and hydro-jetting is the…read moreonly way to go. They were quick and professional. Highly recommend.

My toilet was pulled three weeks ago which took 5 minutes for $250 and was told my floor needed…read morereplaced and they would come back to install the toilet once done. The floor has been done for 9 days with call after call with BS excuses about "a quote" a "call back" a "the person who did the job will call you" a "we will get it scheduled this week". Not a call back, no scheduled repair NOTHING after my six phone calls. Pretty much got ripped off for $250. I should know not to call a sewer company for a simple plumbing job. *edit - Angela from their office called. I do have the correct company.

I used Jafco in my old home for a few jobs...repairing a leak in our basement ceiling and fixing…read moreour bathtub trim. Jafco was easy to schedule and did a good job. Next, I bought a 1931 home that was a rental. It had deferred maintenance. And the inspection report told me I would need to make some plumbing fixes. I had them replace all the tub/shower faucets and valves. I also got a new tub drain (there was evidence that at some point there had been a leak). I got a new water shut off. A new copper water line for the fridge. A new basement utility sink. New water connection to the washer. A new p-trap to the bathroom sink. I learned that the best faucets are Moen. Garrett and Abe are a great team. I do feel like Jafco is more expensive than if you hire a local one-person plumber. That might be to cover their marketing and scheduling. But Jafco can fit your in pretty quickly. So that is a nice trade-off for when your plumbing job is time sensitive.

First company to respond and come out for an estimate. Dakota was very responsive and easy to…read morecommunicate with. He provided 2 estimates - one with more work to make everything look nicer and one with just the basics. We had other companies come out as well and I inquired about a PRV that another company offered (at MUCH higher quotes) and Dakota worked with me to add the PRV to the basic quote at a great price. Very professional and the team completed everything in 2 days as promised. My highest recommendations!

They did great work In 1/2 day…read more For over 50% less than the competition I'll call them again

I highly recommend A-Game Plumbing and Heating -- they're professional, patient, and genuinely care…read moreabout getting the job done right at a good price. I called them for the annual maintenance on my tankless water heater in a townhouse that's notoriously hard to find (tucked down an alley and a flight of stairs). The technician arrived on time but initially couldn't locate the unit. Instead of giving up or charging me for a wasted trip, he waited patiently while I guided him in by phone. Once he found the place, he flushed the system, cleaned a pretty clogged inlet filter, and made sure everything was running perfectly. A couple of days later my tenant noticed the hot water was taking a little longer than usual to come on. I texted A-Game after hours expecting to hear back the next day, but they replied almost immediately, walked me through the tenant with a quick reset over the phone, No extra charge, no attitude -- just solid customer service. It's rare to find a plumbing company that combines technical skill with this level of patience and responsiveness, especially for rental properties where little issues can turn into big headaches fast. A-Game handled everything like pros and saved me a lot of stress. If you need plumbing or heating work done in the area, these guys are absolutely worth calling. Five stars without hesitation!