Heather and her team take the best care of my Maltipoo, London. My pup was a rehome situation and…read moreher early life was challenging. She came to us scared to death at 4 months old. Heather made a plan to gently help London understand and get accustomed to the grooming process. Heather has helped me and my family understand London, her breed, her needs, and tips tricks and hacks that make caring for her at home a breeze. I love that The Bark Side is so on it that they give me London's groom schedule for the whole year so I never have to wonder when her next appointment is or have to keep up with booking it myself. Highly recommend.

I've been taking my dog's to Heather for many years. Up until now, she was professional and…read morefriendly. She made a scheduling error ( confirmed 10:30 apt. but was actually 8:30. ) She offered to get us in at 12:30 which was going to be difficult for my schedule. Upon me sharing my concerns, she basically responded saying if we didn't show up, we would still have to pay for the apt. I made changes to my schedule and took my dog in. Heather was so condescending when I dropped off and picked up my dog. I left thinking she must just not want my business anymore. As I've read other reviews in here, apparently I'm not the only customer that she is condescending to. And, if she is like that with customers, how is she treating your pet? I'm at peace with my decision to move on.

Amazing experience- I felt very comfortable leaving my pet in their care. Becca was wonderful…read more Great staff! And such friendly care.

So I tried cutting my dogs's hair and of course it was a disaster. The bigger problem was her nails…read morefrom her paws were just too long and unfortunately, I couldn't bring myself to cut them. I hadn't been here in a while. I think the last time they saw my dog was around Covid time. However, I think their service is very reasonably priced. I will also say I think they did a fun great job with my pup. Most places wanna charge you over $100 luckily this place was under 100 and it included the wash as well as a nail trim and she didn't look horrible after . I am glad they were able to take me in the lady at the front desk was very nice and accommodating. I will definitely be going back here for Haircut for my pup.

I have taken my 14 year old Maltese to Derrick for the last three years. I got him four years ago…read morefrom the shelter- and he was severely neglected prior to coming to me. He had serious skin issues from what was most likely years of flea infestations (bad skin thickening) and he was never aggressive- but very tender to handle. Since bringing Beans not only has he been groomed well- he has so much trust and patience in being handled at home as well. He has no more skin thickening, very rarely has skin issues, and his quality of life has greatly improved. Prior to Derrick I took him to a mobile pet salon that wasn't very reliable, and tried my best to groom him at home. It's amazing to see how well he's aged because of his regular grooming. In addition we recently got a rescue who is a crazy mix- but part golden retriever and part Maltese (if you could believe it). She doesn't generally like men but Derrick is so kind and confident that she doesn't generally just fine. He gives me tips on stinky ears, broken nails, and all kinds of things. I moved to Sebastopol and still will take my dogs to see him, he always has time and great advice about whatever I am curious about.

Always a pleasure taking my dog here, everyone is sweet and friendly. My dog is very shy and it is…read morea great relieve when I drop her off and she is at ease. Shop hours are great and flexible.

Paw Zone is fantastic. Our Maggie is handled with such care and she is handed back to us looking…read morefluffy, soft and her best self. Paw Zone is quick to respond, communicative, take good care of your sweet pet and are reasonably priced. You will not regret giving them a try!

Very disappointing experience with customer service. I took the morning off for my dog's scheduled…read moregrooming appointment, only to have the appointment fall through with very little notice. They offered to reschedule for later that afternoon, which I appreciated. I asked if they would consider a small courtesy discount because of the inconvenience, and they declined. I was also told that the groomer would be grooming my dog for the first time, which I politely corrected because he had actually groomed my dog twice previously. The owner subsequently called me and told me I was being rude and canceled the rescheduled appointment. I was extremely disappointed by how the situation was handled. I was trying to address an inconvenience and find a reasonable resolution, not create a confrontation. Mistakes happen. What matters is how a business handles them. Unfortunately, I did not feel respected as a customer, and I will be taking my dog elsewhere.

I cannot recommend Cathy's Holistic Spaw enough. From the very first interaction, Cathy was…read moreincredibly kind and accommodating. She fit us in quickly because my black lab has surgery coming up this Wednesday, which I really appreciated. What truly sets her apart, though, is the care and understanding she shows for each dog. My fox red lab is extremely nervous around people. She usually barks, cowers, and takes a long time to warm up. Cathy generously offered for me to bring her in just to spend time in the space with her, her husband, and their dogs, purely to help her feel more comfortable. The moment we arrived, I could tell this place was special. The space is beautiful and clearly designed with dogs in mind, and Cathy herself is just lovely. Almost immediately, my nervous pup, who usually barks at everyone, was calmly approaching her, sniffing her hand, and even taking treats without making a sound. I was honestly amazed. I left feeling completely at ease, knowing both of my dogs were in the best possible hands. Cathy kept me updated throughout the entire visit, not only about my black lab's groom, but also about my other pup who wasn't even there for a groom. She simply took the time to help her build comfort and trust for future visits, which is something you just don't see often. When I came back, my black lab looked perfect, and both dogs were happy, relaxed, and honestly didn't want to leave. That says everything. People like Cathy are truly special. This is absolutely our place from now on.

She did a great job and you can just tell she works well with animals. So appreciate this service!read more

Carrie has given our wary pup, now age 14, excellent and uneventful nail trims from the outset,…read morealso checking for fleas. She's a most pleasant person as well.

Cassie is just outstanding groovy grooming is a very professional grooming service. I have a…read morePersian cat and groovy grooming made sure to fit me in without a long wait even though I was waitlisted she did everything she could to get me in for an appointment wait on the waitlist only took about two weeks. ..and my cat looks so cute and very happy . We had sugar is not used to being Cassie was so sweet and caring and she did a 100% perfect grooming job on my cat- I certainly will use her services in the future and refer her to my friends and family.

I feel that my dogs are in the safe and caring environment. The staff is pleasant and professional…read more They seem to really understand the dogs and they do a fantastic job prettying up my girls.

Staff were extremely pleasant, however, I was shocked by the cost. Have a 32 pound cocker spaniel…read morepoodle mix and without tip cost was $130.

My family has been bringing our dogs to Chez Jeane for as long as I can remember, and now I bring…read moremy own dog here too. They always do a fantastic job, their prices are hard to beat, and I appreciate how quick the appointments are. I usually drop her off late morning and get a call a few hours later that she's ready. Just don't forget cash as they're cash only. When I picked her up today, she spent the whole drive home sitting up in the front passenger seat with the wind blowing through her fur like the little diva she is. After a groom like that, she definitely knew she was looking good.

Mercury is amazing with my cats Peanut and Charlie. In fact he's so good with them I think they…read morelook forward to seeing him every couple of months. I live in Sebastopol so it's a good 20 to 25 minute drive each way. Peanut and Charlie sing the whole way. I usually show up unannounced and have never had to wait. Mercury is great. Reasonable rates and great service is why I keep returning year after year. Thank you Mercury. You rock ! P.S. Meow from Peanut and Charlie !

Tiffany did an amazing job grooming our Bernedoodle, Finn. We will definitely take him back to…read moreTiffany again! Before and after pics added.

A friend recommended Tiffany as a groomer for our Goldendoodle Riff. Come to find out she's the…read moreQueen of grooming doodles! Riff always looks amazing with a perfect cut. Tiffany's been our groomer for some time and we're so glad for the recommendation after every cut Riff gets! Thanks Tiffany we think you're the best!

They are amazing! They are super patient and loving with my little Kimchi. They are very responsive…read morevia email and it has been extremely easy to book our appointments. We are very grateful that they offer cat nail trims!

These guys are the best. Easy to book, my little guy always comes out looking so fresh. Highly…read morerecommended.